Vince was great, made it a smooth in and out process with some new glasses that were a perfect fit. He did so well I was able to convince my dad to go in the next day and get his eyes checked for the first time in years. He walked out pleased also. Highly recommend.
Great deals and super quick service. Vince was very helpful and kind and got my glasses to me the same day as my visit! Very pleased and will be coming back :)
I have a complicated prescription and hard to fit size. I was lucky enough to be greeted by Eva. She truly cares about helping the customer and guides them in choosing the right size, style and type of frame to fit you and your prescription. She was very patient and understanding with me. She sincerely wants to make sure you are fitted perfectly with the right glasses. They have a huge variety too, but Evas kindness and knowledge is why I chose Stanton, Shes great!
I have always visited a private practice for my exams, this weekend I went with a friend to their appointment. Have to say I was impressed; Arrived on time, was greeted and seen immediately. The exam was very inexpensive and you receive credit for your glasses! Everyone was very nice and while looking for the perfect pair, they offered assistance. Everything was explained regarding the visit. For $59, it included the eye exam, 2 pairs of glasses and a year warranty!!! You can add various coating however they are still inexpensive in comparison to others. If you go in ask for Marisa, she was professional, understanding and helpful. I will be back!
Vince was extremely helpful and repaired my glasses fast in about 5 minutes. I had accidentally fell asleep with my glasses on and had rolled over them causing one of the hinges to bend. Thank you Stanton Optical ✅💯🙏🏻
I have been going here since 2017. I always have such a pleasant experience. The staff are amazing. I just updated my lenses on the glasses I came in with after my eye exam showed my sight is worse. They stayed and put the new lenses in immediately, which is super convenient since I don’t live on this side of town anymore. The price I paid for new lenses was far less than I was anticipating.They have super cute frames.10/10 recommend.
These people helped me through a life long needed experience. My eyes have been fine majority of my life and needing to get them checked has always been nerve racking, the staff is supremely friendly and made the whole process enjoyable! I would def recommend! Marisa went above and beyond and deserves acknowledgement!
Wonderfully easy experience for the whole family. The staff were a delight to work with. Especially Eva, she is very knowledgeable, courteous and her personality was a breathe if fresh air.Thank you for helping my 4-eyed family see clearly again 😁
Eva is amazing! A few months ago I came in with a pair of broken glasses and good thing they were still under warranty she offered to fix them for me unfortunately the manufacturer stopped making those exact glasses so she went out of her way to search and find the EXACT pair I wanted.. found them at a store in Alaska had them shipped in. I came in on a whim and she had them waiting for me & everything 😍Great customer service
Went in to get the $59 exam and glasses deal but ended up leaving without either. Every single pair of frames offered in the deal were so atrocious I didnt bother. Bright orange, pink and neon green, cmon now, who really wears glasses like that? The sales associate suggested that possibly more masculine frames were available in the mens section. Apparently not wanting to wear ugly, odd color frames makes me masculine. 😂 The tone the associate used when speaking to me was unnecessarily snarky. The deal is nothing more than a sad attempt at a bait and switch to get you in there.
This was my 2nd time with Stanton, in Hazel Dell. and I am so pleased. They are very friendly, helpful, attentive, and make the experience comfortable. Al was great with my exam, and nice to talk to during the process. Vince is very professional. Friendly, and helpful while making my selection. I highly recommend Stanton. Not only do you get great care, but to walk out with glasses within an hour after my appt is extremely helpful. Thank you all! I will be back! 😊
Eva is awesome ! She will help you pick the perfect pair!
Vince made the whole thing doable. I came to yall LAST, after hearing horrible reviews, but it was close and I was on a budget, so I had no choice to go here to try. I had little to no expectations of this company. But the gentleman there with long hair was super. My only problem is I got 2 glasses and the measurement on the bifocal for the progressive is wings on one of them. I have no clue which one. But I feel both glasses, they should be the same on the ridge if my nose, for that sweet spot. But they arent. It takes few days to adjust between.
Fantastic experience!!! Thrilled with the service and price!!! Eva, AL, and Sindy were wonderful!!!
Sindi was absolutely the best! She took happily took the time to make sure my glasses were perfectly fit, and then fixed my son’s glasses too! You can buy glasses at a lot of bargain places but the service and the prices here are the best!
This was an excellent location with an excellent staff. One staff member in particular, Marissa, deserves a special thanks for catching something that other wise over looked, would have decreased the accuracy of my prescription. Thanks to entire team. I will be a return customer.
Very professional and thorough. Best eye exam experience I have had in a very long time.No wait time and all staff are very friendly.
Staff is very welcoming and Al was great helping me with my contact fitting. This was my first time doing a tele-health appointment and everything went smoothly!
Thank you so much. The guys who work here are professionals, they fixed my frames for free! It pleasantly surprised me and made my day! I definitely recommend
Very friendly environment and worked with an amazing staff member, Eva i believe, that helped me out greatly and was extremely patient with me trying out contacts for the first time
Eva is so helpful. Worked with me and I found the perfect pairs of glasses to fit my budget 😇 thank you so much
Al, was a friendly and help me to training me to get my lenses quickly. Really nice person.
I liked working with Eva. She was very lovely, friendly, and knowledgeable. She discussed all the options and we found what would work the best for me. Thank you, Eva.
Al was amazing, he got me in fast did my exam fast and got me set up with my new glasses within 10 minuets
Vince was so helpful and truly told me his opinion so that I picked the best glasses for my face shape. Im very happy with the whole experience
Stopped in with no appt, did not have to wait. Eva who helped me was very friendly and quite knowledgeable. Took the time to explain how the prescription worked and offered suggestions regarding my questions. Absolutely no sales pressure, very refreshing! Prices were as advertised on t.v. and lots of choices on frames. I highly recommend them. And ask for Eva.
Eva was awesome, so efficient, friendly and knowledgable. Thanks for a great experience. Highly recommend
I loved it. My wife and I went in for a visit, both of us wound up with 2 pair of glasses each eye exam included for $139, and I have bifocal lenses! Courteous, friendly, amazing and cheap no insurance had all 4 pair of glasses in a week. Love it and recommend it. I give it a 10!
I purchased glasses last August and yesterday they broke. Took them in and got a new frame for less than $6 cause they were still under warranty. Was in and out fast. Thank you for the great service.
They made it so easy to get an exam and pick out glasses. They were so helpful. They even fixed my old glasses and tightened the hinges on them. I will definitely be going back!
Great place to get glasses. The process was very easy to work with and knowledgeable. I had some issues with frames and they took care of me no questions asked. Talk to Mike. He will tale care of you.
A man named Vince helped me and wow. I absolutely reccomend this place. My GF broke her glasses (the nose piece) brought it in and they took care of it for free! Even tightened up all the screws. I highly reccomend this place. Thanks, Vince!
The customer service is top notch, I came in to help a friend pick up a pair of glasses and they stopped to help me fix up my 8 year old pair at no charge. Thank you so much Sindy or Cindy.
Customer service is 5 out of 5. They dont leave u confused and take the time to accomade YOUR NEEDS and the experience was quick and simple!!I continue to recommend people to stanton optical. =)
I get migraines and I work a job that requires me to be at a computer the majority of the time. Vince helped me in getting the best deal so I could get glasses that will make sure I have reduced headaches soon!
Eva is awesome...fixed the glasses that I sat on in 5 minutes... complimentary and with a great smile. I will be back here when I need my next set of glasses!
These guys seriously rock. I had the best experience. Every person that worked with me had excellent customer service skills and helped me find the perfect glasses for me. I will definitely come back time and time again!
Mike, the manager took the time to explain everything, even though they were short staffed. Mike and the V.S.P. care plan are a win/win. This is my 2nd time here. Glad I stopped in.Thanks again Mike C.!!Kevin B.
Awesome customer service and pricing is very reasonable. Great selection and pricing of frames. Will definitely be going back.
Just got my glasses today, took only 1 week. Too early to tell, but so far so good. I can see clearly now. Thankyou. Your staff is very nice and very helpful!
Lost my glasses, came in same day appt, got my replacement glasses same day. So fast and reasonably priced. Everyone was so nice!
I’ve never had any bad experience here, theyre always so amazing and helpful. Just came in today after I broke my glasses, and I was super worried they were beyond fixing but a nice lady was able to help me fix them & replaced the pads for me!
After losing my glasses on night by driving off with them on the backseat of my motorcycle, I stopped in to Stanton and left with a new pair in about an hour!Thanks!! My eyes really appreciate it! ☺️
This is a great place to get glasses and eye exam. I was hesitant and and in denial that I need reading glasses. But I came because one of my friend recommended this place and I’m so glad I did. AL the optician that helped me with the whole process was very fun and professional. I’m so happy that I can read and see my phone so clearly now. Definitely would recommend this place to other friends and family.
Amazing team of ladies! Thanks for staying late.
Great service ! Everyone is welcoming and friendly! I had an appointment and everything was organized. Plus they have a lot of choices in glasses 🤓!
After receiving extremely subpar service from a large national chain, I decided to try the Stanton Optical location in Hazel Dell because it is close to where I live and very easy to get to. Clearly this was the right choice: I was able to make a same-day appointment, all the employees I worked with were incredibly friendly and helpful, and they even had my brand and prescription of contacts. The big chain I had visited couldn’t even find trials for me, and after claiming to have ordered them, never returned my call.If you want to make an appointment when you need it, be treated well, and not have to pay a ton of money, I highly recommend the Stanton Optical on Hwy 99 in Hazel Dell.
Fantastic staff and service. Everyone was great, Eva particularly. Recommend.
Went in to have my sister-in-laws frames repaired...Eva not only replaced the missing screw but cleaned the lenses and gave me a new case. Cant beat that for free service!
Marissa, was so helpful in getting us the right price and glasses that we wanted! Such a great experience!
Got in an accident and messed up my eye, the staff offered to get a proper exam done when my eye heals and even fixed my glasses.
Eva provided me with exceptional service today!
Came in got my eye exam done, got a new pair of glasses and contact lenses. Great and friendly service!
Just picked up my contacts and glasses thanks again.
Everyone here made my experience getting glasses super easy. I’ve been wearing glasses for 15 years and have never left the eye doctor as satisfied as I had today. Plus the $500 savings don’t hurt nobody! Thank you BETH and everyone else who’s name I can’t think of off tops. ❤️❤️❤️
I was extremely satisfied with my visit. Very kind and friendly staff.
Went in to Stanton to get my eyeglass frame repaired. The woman who helped me, Eva, was great! I’m new to the area and past due for an eye Appt. so I asked some questions about exams and glasses, inquired to see if they took my insurance. She was very knowledgeable and able to tell me what my coverage was, what my deductible, etc. As she went in the back to repair my frames, I remember thinking she must be a manager or has been there a while. She was very personable and knowledgeable. She was able to repair my frame and I wanted to tip her for the great service. She refused to take it and thanked me for stopping by. Very impressed with the customer service at this location!
Excellent customer service! They make you feel so welcome :) Huge selection of frames at great value. Highly recommended.
Showed up with my two sons for our appointment, we were on time and they were ready for us. The process for my sons was a first for them and they made it easy and enjoyable. Vince was our salesperson. Went out of his way to present every option and found a discount or two to make everything more affordable. Very grateful to the employees at this store.
Perfect glasses thank you
The woman and man who helped me adjust my glasses last week were incredibly welcoming, gracious, and friendly.I didn’t but my frames from them and the place I got them would not do the adjustment because of Covid, so they were literally falling off my face for 4 months!I can’t tell you how grateful I was to these 2 lovely people.I will be going back for my next pair. They deserve my business.
Everyone was very nice. Vince was especially helpful and friendly!
Had to go because my vision changed in a short period of time. Deja was great! So helpful. She explained the changes well and I am so Grateful 🙏
Great Place, smooth service, helpful staff. Doctor visit was virtual which worked find for me. Eyeglass assortment was very good and quickly found 2 pair that fit well and comfortably. Thanks!
Thank you cindy for fixing my glasses :D
Excellent customer service. Love my new glasses.
Prompt, polite, professional, highly recommended. Matt a d Dianne were professional. Great price, great service
Eva was very friendly and helped me with everything I needed.
We went in to Stantons today to see if they wouldn’t mind adjusting the arms of my BF’s glasses. Not only did the extremely friendly gentleman do so with out hesitation he also cleaned the lens while genuinely inquiring about our day. Just super stellar service for the sake of good service. We will absolutely give these folks our business going forward!
Eva did a great job
Every staff member there is outstanding and goes above and beyond to help customers. They also have a wonderful selection of frames. Vincent is absolutely amazing and one of the most stellar customer service workers Ive ever encountered.
Time Efficient. Vince and Beth were so accommodating. Vince really helped us choose shape, size and style of our frames. Then when it came to lense choices, very informative. Acid test... my 13 yr old will come back.
Great Glasses Great Service 👍
I stopped in Stanton optical yesterday to get my sunglasses repaired. I was expecting to pay $10 or more, no big deal! The service was fast easy and totally free!
My first time going here was about a year ago and the experience was great! Everything was quickly done, the person who helped me was friendly and I loved the style of my glasses.Fast forward to today and I had to go in since I managed to break both my glasses in the past week. I have a vacation coming up so I figured Id get a contact lense prescription since those process faster and Id get them before the vacation.I explained this to the woman who was helping me and she let me know about how the glasses actually had a warranty on them and I could just replace them same day! It only took about 20 min and she replaced both my frames for under 50 dollars!! 10/10 customer service. I really appreciate when employees honestly try to get the best deal for a customer. If her boss is reading this, give that woman a raise!! Thank you so much!
Probably one of the most refreshing customer experiences I have had as of late. I was initially scheduled for a 5:45 eye appointment, however work held me up and I called to reschedule for a 6:30 appointment. The employees were prompt and courteous to get my appointment handled. Mike, the manager there was extremely helpful and friendly by staying late and helping me pick out 3 frames, explaining the differences in lenses and getting me the best deal for what I was wanting. Very, very satisfied with my experience there.
THEY were very friendly fast and affordable, Mike the Manager and Eva were kind..they got my business from now on-Gerald Gaule
I broke my glasses yesterday, Saturday, and needed replacements ASAP. I was able to get in today, Sunday, and I walked out with brand new glasses! I love them. The prescription was inaccurate the first time. But Mike, the manager, was so helpful and patient. We went through the eye exam again and my glasses turned out spectacular. I was so excited on their deal buy one get one free. I got my glasses and a pair of prescription sunglasses for driving. It is so wonderful to have such quick and helpful service.
Lost my glasses in the river and got a new pair when I came in in about 20 minutes
Beth and Vince were very helpful and professional. Shopping experience was very pleasant. Will be back and recommend to my friends.
Completely terrible, absolutely awful, the worst.Refused to supply my prescription in person, refused to supply my prescription over the phone, refused to give me a paper receipt, would not supply an accurate receipt through email even after over an hour on the phone. The lack of a receipt, accurate receipt makes any transaction here ineligible for HSA reimbursement. Cash price for two pairs of glasses was quoted at over $950, had to do used car salesman negotiation to get this lower. Nasty and unpleasant.I have filed a complaint with the Federal trade commission and put a stop payment on my credit card.Currently after 2 months the only response I have gotten from Stanton optical is crickets.Any response to this review from Stanton optical will be submitted with the Federal trade commission complaint and the credit card company.You have my number, Bring it.
I was so pleased at the helpful service I received from Mike and Beth. Yes, Stanton offers amazing prices for the basics, but I was looking for progressive lenses with extra features. As it turned out, what I wanted was out of my price range. Mike patiently worked with me to get me the lenses I needed at a price that I could afford. Great customer service and I would definitely recommend Stanton Optical in Hazel Dell.
They scheduled me a 230 apt, which is when the optometrist was on lunch. I waited 20 minutes for him to come back for my exam. 2 pairs for $59 is an absolute joke. Be prepared to spend several hundred dollars before walking out the door...
Wow if youre looking for a top notch place to check your eyes get frames,lenses look no further this is the best place. Staff is superb very professional. No regrets here thanks to all of you who helped me on my journey
Everyone here is very nice! I was helped by Brenton and he was great! Helped me for a really long time because I am so indecisive and his manager came over and helped too.They have lots of options and good prices, good deals too.Thanks again, Brenton!
Deja was incredibly friendly and helpful. It was a quick, informative visit, and I’ll definitely be going back!
Seriously? THIS Company is the BEST, I have ever run across! I am on fixed income and they worked hard to bring me the very best deal they could. THE STAFF WAS AMAZING! Luke, Vince, Mike (Manager) were so much fun helping me decide which frames looked the best ! It was fun and friendly towards my needs! GO HERE !!!
I went in to get new glasses because I saw a sign for a special deal. The eye exam was done via a computer screen by someone in India. I got two pairs for $100. They wanted to charge me $250 but let me barter with them which was weird.The glasses were made incorrectly (wrong pupillary distance). I took them back and they remade them. Again incorrectly. They felt weird when I put them on but was reassured that it would take a little while to get used to them.I went to America’s Best to get glasses that would work. They checked the glasses from Stanton and showed me how wrong they were.I took the glasses back to Stanton to get my money back and was told that the manager was not there and they would call me.This is incredibly dangerous to make glasses wrong for people and to tell them that they are correct! What if I had gotten into a car accident or something horrible?I’ve wasted so much time here and I still haven’t gotten my money back! How is this place still in business?
When I walked in I was greeted by Luke who was very polite and professional. After my eye exam I was given a tray to put the frames in that I chose. The employees were very patient while I took my time choosing the frames I wanted to try on. Once I decided on my frames Luke was very helpful and explained all the fees of everything I needed for my glasses. Luke was also very patient and helpful when my HSA card wasn’t working. He gave me a phone call the next day to see if there was anything he could do to help me with my insurance she that I could get me glasses. We were able to work things out so that I could order both sets of eye glasses. I would definitely recommend Stanton Optical and their employee Luke if your looking to get an eye exam and glasses.
SCAM!!! SCAM!!! SCAM!!!If you’re looking to come here go somewhere else!I am writing this review for my friend who took his frames in and ordered new lenses from this location.Warning to future customers who are looking to come here.This place is a SCAM, stay clear or pray you won’t become a VICTIM of shady business practices.They’re avoiding my friend and have not given him his glasses after being told they will be done within 2 weeks. And this time frame was adjusted to meet COVID-19 delays.It’s been 4 weeks, hitting 5 weeks, and every call he’s made to this location they won’t answer his calls but will answer someone else’s phone number. When we do reach someone here they say they’ll get a manager but will put us on hold indefinitely. We’ve been told that the glasses will be done this week, next day, and soon. Day after day still nothing.Currently, they are no longer answering any of his phone calls.This is a final notice or legal actions will be taken against this business.If you’d like to resolve this problem feel free to contact me immediately and I’ll forward you his info.Receipt of payment in hand.This is the final warning or we will dispute the charge and take legal actions with Better Business Bureau.Just give the frames back and refund him. Doesn’t have to be this difficult.Location of purchase.8795 SW Scholls Ferry Rd, STE 100, Portland OR 97223
The service here was great! Brenton and Beth were an amazing help and answered all of our questions. We went in on a Sunday and it seemed that they were understaffed, but the workers still did an excellent job assisting everyone.
Beth was super helpful! I lost my contacts and she gave me the best deals and customer service. Highly recommend this place!
Let me start by saying both staff members on duty were incredible. The one name I got which was Vincent, but both staff members were very professional and extremely helpful. Clean facility. Pricing very fair. I received 2 pairs of glasses for what I paid for one pair at Walmart. I would highly recommend this facility. Only one downside ..... music. I was focused on getting glasses but my husband who was just waiting was bothered by the rap music and did want me to move quickly because of it. Would put a more generic type music on. But please focus on how fantastic the employers were.
This happened a while ago, so Im not looking for feedback from the company, just letting people know what happened. We went in because of an advertised deal, which by the way, apparently only applied for a small selection of lenses which were all pretty ugly imo.The person who did the testing for my prescription wasnt even in the same building as me, we were on facetime or something. The glasses I got Im sure arent the right prescription, I still cant see well with them on.They lost my sunglasses in the mail, but never informed me. They gave my mom her glasses tinted when they werent supposed to be. The glasses took much longer to come in than we were told, and when we were promised a call back when our glasses arrived we never got one. I wouldnt recommend going here~
I went into Stanton optical recently and had a wonderful experience from the time I walked into the store to the time that I left. David was the main person who had helped me and he was great. Very friendly, very informative and made my experience simple and sweet. Stephanie also helped me out a little bit by choosing frames when I was very indecisive with what I was looking for. Very nice, young lady. Very patient with me. I have been to many different optical locations and I can honestly say this has been my best experience yet. I didn’t have to wait, I was well taken care of, any questions and concerns I had, they were sure to take care of, the store was very nice and clean, and the whole staff was truly great. I highly enjoyed being greeted right as I walked in with smiles by everyone. The staff seemed very confident and knowledgeable in their positions and that made me feel like I chose the right place. I will be back and I’m certainly recommending Stanton to anyone that needs an eye exam and or glasses.
I really enjoyed working with Mike and Brenton, they were quite helpful and I am looking forward to seeing better soon! Happy New Year for me!
Stanton is an ok place for glasses if your not looking to spend a ton. Be prepared though. There isnt an actual optometrist in the store. You have an eye exam conducted by video conference with, Im assuming, an optometrist in a call center somewhere. Good selection of glasses and most of the customer service was great. One exception was a guy named Jonathan. He needed to come into the exam room and adjust the mirror so that I could see the screen with the letters on it. When he adjusted it and I still couldnt see the screen in the mirror he got irritated. Which almost made me walk out. Instead I chose to just tell him which direction it needed to go. Once that was fixed it went pretty good. The $59 for 2 pair sale was a big let down as it was only like 6 frames in the entire store and they looked like dollar store rejects. I did find some frames and walked out of the store same day with new glasses.
Thanks to Beth who patiently helped me pick out new frames, she was very helpful and guided me through all the choices. Im super happy I went. Zero complaints.