Great communication. Service and technical information spot on. Definitely went the extra mile to ensure I had the right tracks for my machine and the best price. Even met me half way when I went to pick them up. Saved me 60 miles. Icing on the cake he called to make sure i made it home safe and the track fit. Definitely rare in customer care and service. Thank you. Will be recommending to all of my peers
Amazing service, I wish I had called them first and saved myself lots of dead end calls and hassle. I couldnt find a set of steel tracks for my smaller excavator anywhere in the country but Mr.mackenzie took the time to check the specifications of my tracks and found that the tracks for another brand that were available were a perfect match. He really spent the time to make sure everything was correct and that they got to me asap. Not even mentioning the great price, his customer service has earned my business for life and the only negative I can say is that Im from the other side of the country and cant shake his hand. Thanks again
Super friendly and does a fantastic job. Would definitely recommend and plan on using again.
Mckenzie was great to deal with, definitely willing to go the extra mile. I ordered the wrong tracks he got me the right ones shipped up before charging me for the first set. He made me feel that he valued my business, which is something us little guys dont get often, not to mention hes just great to talk to. He has all of my future business.
Viqan is great. They seem to be able to come up with what you need when no one else can, and get it to you quick. Less down time =$. Thanks McKensie!
Viqan has been selling me tracks for over 15 years. They are honest and have always been right there for me when Ive been in a bind. Especially when another company sold me a bad set of tracks and wouldnt stand behind their product. Alstair is the best
He was upfront about a potential problem with the new tracks I was ordering. I was converting from steel to rubber. Everything he explained made sense and I was willing to take the risk. Tracks are working well. Honesty in action.
Great pricing and they were very flexible with our schedule delivering after hours at 7pm!!!
Have the steel on for over a year on a Bobcat E-42 These tracks were great. I would really like a full steel grouser for these tracks. My use in forestry and firefighting. In some instances a spiked of 2 1/2 grouser would be great.
I dont know how you could have done any better. Multiple texts back and forth to figure out the right setup for my old machine. Its refreshing to do business with people who actually care about getting it right the first time.
Great price. Track design is very similar to what I had on before. But what I liked is that you opened up your office after hours (7pm) to get my machine running. I really appreciated it.
Track design matched up perfectly with my CAT 303.5 original track. Fits great. I had to drive the excavator 40 miles into the mountains in Alaska. Will buy more from you guys.
Wow, these tracks have been on my mini-ex for 6 years and 1300 hrs. now, and show almost no wear. no damage at all in spite of thia machine living in the woods. I dont believe I have ever had to tighten them. They most likely will outlive me and the machine. Great product, great service, and great price. Thanks.
My machine is on the difficult side to find parts for but these guys made it a very easy process with having the top notch customer service we all hope for. Overall it was a great experience and I would recommend using them without a doubt.
Nobody wanted to help me with my used japanese machine. After discussing with VIQAN they were able to figure out the issues and get my machine back to work. Thank you!
VIQAN is our first call when we need parts for our machines. Ive known them for almost 10 years. Trustworthy and always willing to help us out. Buy local!
Service was very very good. Very impressed, recommend service too other friends that have equipment, really appreciate your service.
From start to finish you guys were awesome. Thank you for driving all the way out here even though it was only a small parts piece.
Almost five years ago i converted my rubber tracked machine to VIQAN steel tracks with bolt on rubber pads. Didnt have to worry about ripping a rubber track anymore. Rubber pads have only now just had to be replaced. not bad for five years of work.
I was told by a couple of friends Mackenzie could help me out. On the phone he knew what my problem was and by the end of the day my machine was back up and running. Highly recommend.
Doing very well. Hold up for 2 years now.. Excellent service!
They got me the correct undercarriage (at a very good price) for this old excavator I bought at auction recently.
Working out good. Now I need one for my Yanmar mini Excavator.Good prices, Fast shipping.
Our Vermeer drill broke a track downtown Salem. We needed to complete our project early the next day. VIQAN rushed down and got our drill running within 3 hrs of calling them. Highly recommend.
Shipping company delayed shipment but VIQAN kept me in the loop. Installed now and very happy.
Really friendly staff and fast delivery. Only have the one excavator for my property but I was treated like I had 100 excavators.
Sourcing parts on the big island is difficult and EXPENSIVE. These guys had great price and shipped same day.
Came through for me when I was in a jam and didn’t ding me for it. Means a lot these days.
They go out of their way to get it done right the first time. Thanks for the extra effort.
Thank you for being available after hours.
Very poor service had problem with track said they were going to woranty two years ago never did call them they give me a line of bull in process of suing them Dont buy there junk Chinese parts service sucks