Second time I have found an item online that the store claims is in stock, drove across town just for them to tell me no...even after trying to find the product the next day still shows in stock....no rain check on sale price just sorry we are out!
Always enjoy going in to look at the plants, or odd end things. But more specifically today the cashier, I believe her name is Sydney, was very helpful and kind when helping me with my transaction! Very sweet girl!
Been coming to the local hardware store for years. Very helpful and knowledgeable staff. So convenient.
Ive always loved being able to find and buy various pieces of hardware individually for pennies even if all I need is one. Sometimes I find the one odd piece that I cant find anywhere else!
Nice hardware store in the neighborhood under the Ace umbrella but they have the name as a keepsake of yesteryears.
Convenient to my business downtown. I love how compact the location is. It almost has everything. The people are friendly and always helpful. Good concept
Great customer service, a little pricey.
Helped me find exactly what I needed to get my sink fixed
Very pleasant visit liked how helpful the staff was .
This is Ace hardware used to go by that name. Small store but loaded with stuff. Dont expect them to match home depot but they are great. Thanks to the older gentleman that helped me with the hinges for the kitchen cabinets. He knows his job.
Very helpful people and nice enjoyed being there
Its a interesting hardware store its one of my child hood places that dad would go to time to time and mom and auntie would have some business also somewere in side . And yes just today I followed my fathers foot steps into the doors to get a saw file. The lady pointed there and there and out the door I went with file in hand .thanks main street.hard wear.
Walking distance from home and good service.
Good Customer service.It would be nice that when they print an ad book that they disclose corporate and franchise stores.
Its Harbour freight.... but thats not a bad thing.
They had the right screws and they helped me find them
They have all the Basics and employees are very nice and knowledgeable.
Just your average local hardware store, if you just need a few things and dont feel like going to the Depot or Lowes.. Ace is a good place to go!
Very helpful people. Let me build my bike right in the store. A++
Great little hardware store, friendly staff, good prices and just a couple miles from me so I shop there often
Went in there with my daughter to look for bolts. Theyve got such a wide selection of anything youd need!!
Big place. Well spaced. More inventory than my closest Ace. They were very helpful over the phone and the store is well organized so that I was in and out with everything I needed in minutes.
Ive been in this store several times for some odd piece of hardware. They always have what I need, and the customer assistance is great. They have lots of unusual stuff too. Sometimes its just fun to go in and look!
Wasted my time. Called ahead to ask if they had any respirators, they assured me they had just received a shipment today and were in stock, and when I got there they were out of stock and couldnt tell me why someone would have mislead me. Maybe a good store, but considering this is my only experience with ACE, I wont ever be back. Totally not cool, guys.
This Ace Hardware is just around the corner from my work/home. Constantly stopping by. Great customer service! Randy provided me with some expert advice over the course of two days, assisting with troubleshooting and helping to brainstorm creative solutions. Saved me over $1500 today alone. Thanks, Randy!
Not crowded. Had lots of holiday items. Staff friendly.
A friendly, old-fashioned neighborhood hardware store where you can find the little odds and ends that you need with the help of an accommodating staff.
This great and convenient hardware store always helpful. I needed info on a good and safe defoliant. Deb, who has been there for well over 10 years, has the solutions or finds out for a customer.I purchased what she recommended and it did the job.Thanks, Ace. Shes a true gem!
Small store but has a decent selection despite. Cashiers are friendly and concise.
I like being able to walk to a local store.
I asked for help and was directed exactly to the spot I needed to be. Good vibes
Convenient, close by and next to a hardware store
If you need it, they have it. Great store.
Friendly and very helpful customer service .
Great neighborhood hardware store! They had exactly what I needed and the staff are really great.
They always treat you right
Helpful & Polite !
Quick and easy in-house hardware supplies
Excellent variety. Hard to find anywhere else items for your home both in doors and out. Great prices on suet. Friendly, helpful customer service.
Love this store, always stocked and very friendly workers
Not a great selection
Thank you for a fun ladies event. Also, the the discount and goodie bag was so generous. Will continue to be a loyal shopper... Awesome staff.
Neat hard ware store. Organized sensibly, and the staff are great at helping find the right things. Also the store has changed hands a lot, but has been here for dozens of years.
This ACE is the best! I initially went in to buy a gas grill that they had in stock online and nobody else in the Portland metro was really carrying. They had the grill in stock, gave me a great deal on it, and helped me load it into my truck. I really appreciate how helpful and friendly everyone was. This is my new go-to hardware store!
Main Street Ace Hardware is my go to store for small home projects and miscellaneous other jobs. Small and local. Im all about supporting the little guy. This little guy almost always has what I need for those smaller projects.
Had what I needed
This place has SO MUCH STUFF! I find it very easy to find everything i need... And many things i dont! Lol
I love Saint Johns Ace Hardware. You will be hard pressed to find better customer service anywhere else. I frequent this store a few times a week. Great owners and awesome employees!
Friendly service.
Staff is always friendly and helpful. The store has a well rounded selection and often has great sale items.
I love this place. You can always find tools, Building Supplies, many random things you wouldnt think to find there. If youre looking for something for building/home renovations or DIY projects, then this is always a good place to start your search. You never know what interesting things youll find here.
Darrell was extremely helpful! His knowledge of the store was quite frankly, uncanny. I recently took on homemade soap making, and thought I was in over my head, but Darrell quickly laid my doubts to rest. He helped me find, not only what I came in for, but also many items that I didnt realize I needed. Thanks Darrell!
Great place
Most of the staff there are friendly and I usually find exactly what Im looking for. They do have one lady employee though that is extremely rude and needs some help with her customer service/people skills in general. 5 stars if it werent for her though.
So I shop at the Mill Plain store quite frequently and Im always pleased with their customer service. However I just moved into the neighborhood and this one is now closer to me. So I dropped by to pick up a few things. Not one employee came up to check on me, and the older gentleman working the cash register seemed a very unfriendly. I even stood there for a minute cuz I didnt think that he was open or ready to ring out my purchase. Didnt greet me or anything.I cant say that I wont be back due to this experience because its now in my neighborhood for quick shopping trips. But I am going to try to avoid it.
Went in today to grab some weed eater string and oil, and was greeted with the rudest sales associate Ive met. Her name is Debra, employee #14, and when I said excuse me as I was making my way past her in an aisle she was stocking on she said go down the other aisle next time. . . I was unaware customers were not allowed to browse in this store. I will make sure I spend my money in a store that treats its customers respectfully next time. Great job Debra for losing a customer.
When I walked in I felt the warmth of family and friendship. The sales associate Matt showed exceptional service skills and product competence. Very pleased to take my business to this location!!
I bought a power drill for $150 here and came back to try to return it because I ended up not using it. The staff and management were very rude and a manager even came up and stood nose to nose with me in a threatening manner and stated they will not return my money even though the drill was never used because it is a tool and even though on their website they state that only gas powered tools that have been used cannot be returned, they still will not give my money back and take back their unused drill.
Helpful people. In and out in a flash
Friendly and helpful. Treat you like family. Answer questions fairly and honest.
Was helpful and was easy to talk, to get what I need.
Great service.
Needed a price adjustment after Christmas. I had bought over $75. The manager was rude. He finally refunded my money. Unwillingly. I wont shop there again. Ill go to a different location.
Decent connection for when you need a few dohickes for your projects.
Great serviceThanks
They have a great selection of small parts it remind me of the 70.
This is a smaller Ace but the staff is friendly and location is great.
I went there to get keys made, and brought the two EXACT style of keys I had done there the year before. When I gave them to the kid, he said they wouldnt match, I said had got them there before. He went to an older clerk and he was condescending about how they werent even close. So, I drove up to Curlys locksmith and they had 5 keys made in less than 3 minutes, so I bought some more. Since the Ace employees obviously dont know what theyre talking about, Ill be taking ALL my hardware needs to Home Depot instead.
Can’t say enough good things!! Always Helpful, no pressure at all and extremely friendly. If the friendly staff was having a bad day, you certainly wouldn’t know!!
The staff is helpful and knowledgeable. Its a smaller store, but theyve got an excellent variety.
Always friendly and helpful!
Super service and good prices.
Little bit of everything here, especially useful for older homes needing that special part or tool. Great convenient location just wish they had longer hours
A limited selection hardware store, but good for the basics. If you have a little more time, it might be a better idea to head to Home Depot at Jantzen Beach instead.
It was there.
Nice clean store, friendly staff
Good selection.
Best place to get nuts and bolts you have misplaced or broken. Always very helpful employees.
Nice having a good hardware store in a convenient spot. Always friendly and good selection.
So helpful to find everything i needed! (And cost less than i expected, too :-)
When they want to help they are great! But they will always try to send you halfway across Vancouver any chance they can and it’s infuriating when they do.
Great customer service, wonderful little local hardware store!
Good location, easy to see from the street. Parking a bit tight. In and out.
Ive lived in the Arnada neighborhood for over 15 years and have been shopping at this ace for just as long. The service, in my experience has anywhere from good to fantastic. Very knowledgeable, helpful and they price match as well. I always go here first to see if they have what I need before I go to the huge corporate, treat their employees like sheite, crappy service, H.D. store across the bridge.
The fellow helping us did not know standard pipe sizes for shower fixtures.
The member thing is annoying. Good for nuts and bolts.
Always helpful and very friendly
Clean, organized, and friendly Sales associates. Great place for things to maintain and repair the home.
Great sale on Christmas lights! 50% off all boxes lights
Helpful.. and some stuff. Is cheaper then other places even cheaper then Wal-Mart..
Good staff, slightly less products than a bigger store would carry.
Gteat staff!
Always go in for a single, piece of hardware that might work for something else. They always help me find the options that I dont think about
They have a lot of stuff but it is really pricey!
Got some good advice on selecting deck screws.
The Rug Doctor lives there. Excellent product to rent.
The staff coukdnt help me find a thing I needed bit I found it all. The staff coukdnt recall the marked promotions on the items I brought to the register that were advertised blatantly throughout the store but I reminded them. I dont think they scanned my sce reewards card as my account and info didnt shiw on the recieot but overall the store has a good selection. Plus good prices. Better than salmon creek ace. Worse than the one off hwy 99. At the end of the day any ace is worth a stop in my opinion.