Never encountered such awful customer service and such a rude person at the checkout counter of a store (10/08/2022, 1:50 PM). Imagine if somebody answers a simple question about plastic bags with the following answer: if you dont like it, get out and never come again . And I will definitely will follow this advice and never come back
The workers do not wear masks properly or do not wear it at all. The nose always open when they’re cutting the cake or something else for the customers. And they had so much stuff on top of the glass refrigerators with produce, that you never can see what they are doing behind it.The guy who’s filling the pelmeni containers do not wear gloves and mask or the mask is pulled down. Even though they have a sign on the front door - no mask no service.
Amazing everything you can’t go wrong with whatever you choose
Not sure what is up with others experience with bad service, its never been a problem for me. I like this place for its bread! If you time it right you can get while its still warm from the oven.
I love this store and the people who work there. The fresh breads are AMAZING. I always receive great service and attention, even though I don’t speak Russian or Ukrainian. I really appreciate how clean it is and how nice the staff are. I’m a long term customer.
Very kind customer service and great fresh products
Bought Tasmanian honey. Sardines. Flax rye bread.
Very nice store, ull find tasty food!!
I went in like any normal person trying to buy some bread, and this old lady that I have never seen before work there was just the rudest. Its a good store overall but this lady was just rude. At the register she shoved all my groceries in one bag with the bread, and I politely asked her to put the bread in a different bag. She looks up rolls her eyes and drops the bread down on the counter, and puts it in a different bag. Then when I was leaving she stared at me the whole way out of the store. 😂😂 felt a little uncomfortable, but was definitely worth the laugh. There was also An old grandpa was in front of me and she just was very rude as well. Someone woke up on the wrong side of the bed. Overall good store.
I love this store, it is the best, everything is always fresh, but I would like the staff to be more friendly and sometimes its a pity to look at them))))
Great people and food
Awful service!!!! You can spend a ton of time just waiting till the clerk will help you out! She can just walk around or talk to her friends and you’ll be just standing there and waiting! If you ask for a help she can easily say she’s busy or on a break! Biggest russian deli store worst service! Never going there again
Very impressive selection. Cant wait to buy more brine cured dill pickles and sauerkraut.
Big variety of produce and ready to serve food, real taste of europe!!
Love their pastries
If you want unfriendly service, terrible return policy come shop here. The cashiers most times are rude. The store manager is never around.I was sold the wrong herbs, I came back the next day to return them, they would not take them back, even though they were not opened and I had a receipt. I asked to speak with the manager and ended up trying to find the manager for four days because they just never work. If you can avoid shopping here, go somewhere else!
Fresh nice home made daily cooked to go food.Very attentional and polite personal.Lots of variations of europian bread sausage beacon tea coffee and other product.Love that store.
Beware of the date of manufacturing of the product. The problem that the store buys in bulk and then repacking into smaller portions, leaving no info of the original batch, date of expiration, etc.Another thing (it’s a novelty though, some sales representatives refuse to speak Russian if you speak Russian, they determined to communicate to you in Ukrainian, even if you don’t understand a word. I wold suggest in such situation (if some of the workers are racists toward Russians) to speak English - we live in America!
Great place to get euro food. Its a little hard to understand and talk to the workers because of their thick accents but there is at least one person who talks good English. I like tasting the different food and most of it is delicious.
Great Slavic store with lots of variety. They have freshly baked bulochki, and homemade food, tons of sweets and kolbasu.
My one star goes to the awful customer service. My husband and I have been here a few times and the workers have the worst attitude when you ask them questions or just try to have a friendly conversation. We asked a few people about their experience here and they had the same response towards this store and dont go here anymore. This is how you lose customers.
European food and pharmacy is outstanding! I love their deli department, especially pirozhki with mashed potatoes and chebureki with meat.
Nice varieties of drinks. Different type of bakery cakes.just beware of the meat and fish ask the person behind the counter before purchasing it.
If you like European food this store is for you. Try their Dadu ice cream you wont regret, especially the caramel one. You can find different pastries here. They also have a pharmacy there and next to them there is a produce store where you can get fresh fruits and vegetables. You can find different dairy products here starting from milk and ending with all sorts of cheese. Huge variety of sausages or what the call kalbasa 😁 you can find an aisle there full of different kind of drinks. I shop there when I am in town
Nice wine selection and food items from the world along with a few household items. Hard to find items but prices normally on the higher side if not totally unacceptable. Nice store but not an everyday shopper.
Walked in and both ladies looked me dead in the eye and said nothing. Maybe try “Hi” “Can I help you with anything?” Something
I like this place. They have Milka chocolate, as well as a large stock of differnet regional meats and cheeses and whatnot. There definitely does seem to be a bit of an Eastern European bias to the selection but on a whole its a good place to find things you cant get in nearby stores.
Premier food market has always been a favorite of our family, we trust their products and buy here more often then we used to. I like the food here. Their also offer deli which is convenient for your daily meal
I love the deli meat and cheese choices. Plus it is just fun to shop for foods that have foreign labels
They were very accommodating. I tried all the deli foods. Very good customer service. Amazing selection of meats and cheese.
Good food. A lot to pick from. One of my favorite places to shop!
Great place to find rare European foods and goods.
Love this place, have some of the best food in Vancouver.
Went to pick up some cake and specifically asked them to cut me a piece from the whole one, assuming it would be freshest. Nope!!! MOLD!! Very appetizing. If only I could give negative stars!
Delish foods. Nuff said.
Excellent place to buy European food! Good fresh bread and other bake stuff.
If you want some good Russian food this is the place to go
Selection of sausages is good. The cooked/baked food is not, and Ive had most of it. The pelmeni (Russian dumplings) and vareniki (different Russian dumplings) priced by wieght = a great way to eat tasty and healthy food on a budget.
This store has bin around for years, great store for those who have nostalgia for slavic food!
Cakes are overprice better off go to Fred Meyer or different Russian store
Some food is good for healthy just need to understand Russian food and tast
I got cholate candies in bulk of few different kinds and more then a hath is covered with white layer and tasted like a shampoo. It means theyre not fresh. Also I got sausage in the blanket (в тесте) and it was undercooked and cold. I will escape that place for shopping, especially of candies. 1lb of candies is $5.99 and that kind care for their product? its a neglect to the customers satisfaction.
Delikate essen ;) thats it ;) bakery is amazing! caviar! cheese from europe etc.
Very good Slavic deli
Great place to shop for Russian food
Lots of european and russian foods and sweets. The good kind!
Exellent service 🙏
Great place! Russian, Ukrainian, Georgian food, youll find it all here
Lots of European most Russian and Ukrainian foods. Decent prices compared to some of the other stores around this area.
Great, no alternative in this part of town. thank you for being here.
The stuff here are great! The customer service could step up a notch, not that amazing.
Big Big variety of food from different country ! good cakes
Great place to get all kinds of food.
This place its ok
Great place for good stuff like food
Great variety of meat, cheese, and all kinds of eastern European products
Good Russian Store fresh bread and food
Good selection for such a tiny place
Love the food choices in the deli and dessert sections
Good food and fresh, delicious.
I buy cake got home and it’s smelling so bad it’s already moldy testing when I I confront them they say “date is good “ owner said “ it’s suppliers “ same issue my wife has with sosages Be a were
If you want to try Russian or Ukrainian deli food, candies, or cakes - this is the place.
Really good breads and meats.
Has really good meat selection.
Good selection of middle East food
Nice choice for groceries
Big meat selections
Best European food!
Meh
I bought poppy seed bread and after I got home and cut the bread it was hollow inside almost no poppy seeds I feel ripped off I wish I could post a picture.
Good Russian and Ukrainian food
Good deli
Good fresh food !
Its ok
Russian fud
After they replaced some staff members, its getting better and better!
Good eropean food
They have just about everything a European store should have
Nice selection of European products
Best customer service
Good products
Very good store
Fresh breads :)
European food sold here the shop here all the time.
Yummy European Food!!!
Always fresh food
Delicious desserts.
Deceitful staff
I shop here a lot!!!
Good food!
Lots of variety of European foods.
Love this store!
Good food
Not a lot of people
Great market
Good price
Nice nice nice.
Great food
Great Russian Food Market