Very typical car dealership, focused on standard customer service with a business model of PROFIT FIRST! Very disappointed with Toyota claim of quality products and long term dependable vehicles! I own a 2020 Tacoma TRD Off Road, installed a front and back Leveling Kit, and shortly afterwards the front CV axle Needle Bearing has gone bad! A KNOWN ISSUE ON TACOMAS since 2005! Replacement is very expensive and is not covered under warranty! Sadly this truck is NOT all the rugged off road hype that is claimed, far from it! Airport Toyota falls short of Customer Care in so far as truly putting the focus on Win/Win, instead the focus is on the Business Model of Profit following Toyotas Attitude of selling the perception of quality and reliability! Too many irritating issues with this truck thus far with only 8550 miles driven!
Great service from the Hyundai team.
I purchased a car here and keeping my car serviced here,friendly and knowledgeable staff
They treat you good
Excellent service department, knowledgeable and friendly professional staff .
I cant say enough about the Joseph family. Purchased from 3 of their dealerships & we have nothing bad to say about any of them. Buying cars can be painful because both sides dont want to lose/give away hard earned money but once the deal is done then the Joseph dealerships really start to shine. You truly feel like part of a family & as long as you are honest & respectful, they will be the same & they have no problem with treating everyone like a celebrity.Lets be honest, you cant please everyone in retail & there are some serious dirt-bags in the car business but the Joseph dealers got me hooked. They gotta make some money, thats reality, what business doesnt need to make money but JAG will not nickel & dime you nor will they ever be unethical at any time....their management/executives truly have a open-door policy...Hope you have the same experience. Good luck!
Airport Genesis service department always takes great care of me when I bring my G70 in for service. The staff is always professional and courteous.
We purchased a used car today from Joseph Airport Toyota. We did shop around beforehand and theirs was the best deal for us. Thank you John, Jamie, and the rest of the JAT staff for excellent customer care.
Good people
John and Todd are the best!
I worked with Abby and she was absolutely amazing! I cannot even put into words how helpful and assertive she was. She did so much work getting me approved which was a huge task considering I do not have the most flattering credit. If you want someone who will do everything they possibly can to take care of you ease go see Abby. You will not leave disappointed.
They are always professional and trustworthy. I have never had any problems with feeling like they were trying to sell me I didnt need.
They made my car buying experience easy and I love their customer service. Its never a hassle bringing my car in for service, but be aware the service dept isnt available on weekends.
Bought my car few years back, always like friendly service when I go in
Left empty handed, even when promised guaranteed help, but was treated with respect and was not made to sit for several hours while employees mean mugged.(as I have dealt with at other dealerships). Would definitely recommend the experience
Got our new Hyundai in under 3 hours
I walked in thinking I was going to walk out empty handed but the staff stayed with me well past closing and got me into a 2015 Dodge Dart Kevin Carter is awesome no pressure and he did everything he could to ensure I walked out with a great car. Top notch service!
Bought my car Sat. I was very impressed with the customer service. They really worked to get me the best deal and the vehicle I wanted. And the best deal is I have a warranty as long as I keep the car. Thanks Andy, Carl and Tim.
Was in for service and it went smoothly. Everyone I dealt with was friendly and I was in and out in under an hour.
Excellent greeting, excellent service and excellent bid fairwell. Merry Christmas
They were quick and friendly, also washed my car its so pretty again!!
They were u attentive ..... didnt care .......
Ive been having my Toyotas serviced only at Airport Toyota for 31 years. Best there is, quick service, and honest people to deal with. Love Joseph Airport Toyota, and there cars too!
Make buying a car super easy. Really good about negotiations online. Had Steve Ryherd for a sales guy and he was awesome.
Take good care of you, only I was to get a tire rotation, I marked the tires, the guy didnt do it. They were going to take it back again. I said its ok Ill take it to tire discounters, I buy all my tires there, so they didnt even cut me.
Very polite and personable. Awesome service
Went in for a recall on my 08 Hyundai santa fe limited and was greeted with a smile and got my vehicle serviced quickly and I was out within an hr...Thank you
Andrew Greene is the salesman to talk to. Best salesman I have ever dealt with. He is beyond professional
The staff are so friendly and they explain everything clearly and go above and beyond to help you out.
Good Toyota service provider in area.
I personally wasnt there for one of my vehicles but just tagging along with a family member. Fresh popped popcorn to snack on, drinks, tv, and a free arcade game to distract you and the kids during your wait. Staff was very nice. I only rated 4 because I cant rate on auto work or purchasing a vehicle, but Ive heard good things :)
Always have my car serviced here, never.had any problems...
Go see Al he will get you in something nice and affordable!
Very nice and attentive staff very satisfied
Great service very quick friendly
Joseph Airport Toyota has always been a great place for me to shop for and service my car!
Took good care of me
Love my car that I got here.
Awesome service. Go there. Will not be unhappy!
I felt very comfortable there purchasing a car.
I have always received excellent service I would recommend Joseph Auto Group to any Hyundai owner👍👍👍
Oh so slow be prepared to stay for hours.
Nice service center.
Great place and great service
A disappointing experience. The salespeople seemed uninterested in making a sale (or dealing with a customer), and so I took my business elsewhere.
Got us in right away great place
I want to buy a car there. Now, depends on the dealers
Great service lounge and reasonable service rates.
My favorite auto dealership. Great service and sales staff.
Very nice ppl
Was very good at what they do
Fast & friendly service!
The service department is wonderful with the new cars. Thank you!
Good customer service
Great buying experience
Great customer service.
They are Wonderful and polite.
Great Place for Automobile Service!!!
Great place!
Great
Real good
They treat you right and get you moving
Great service.
Excellent service!
They want your money and do not care about the customer.
Best of everything!
Great service!
Bought 2 cars from here.
I always take my car here for oil changes and upkeep.
They had the part I needed
Great place
Fantastic service
Good.
Meh
Love it
Meh
Not much of a variety
Loved it