I was waiting for more than 3 long hours for tire rotation and battery check all under guarantee. The mechanic changed the battery for a new one but guess what happened?? the new battery was dead discharge. And after I approached to them the clerk and the mechanic. They find out that one of the truck terminals was faulty. So he didnt check the terminals at the first time. I am really un pleased.

I paid (in advanced) $70 for a pair of tail lamp case of a 2006 F150 xl and the manager promise to pick up instore next Thursday (Oct. 21) but those items do not arrived. So...I am waiting for phone call by the store in Vega Baja, PR (store #5053). Tic toc,tic toc

I left after waiting way too long outside. Tried to go in but door was locked, signaled to the cashier asking if they were closed. He puts both hands in signaling WAIT. Rudely. Apparently you have to get your temperature checked at the door which is fine. But the guy is just chatting with the person at the register, looking at me waiting. After about 5 minutes I just left.

Excellent service salesperson was very kind and respectable

You pretty much get the parts and accessories you need for your car.

Great service & price!

Worst service ever

The guy has a little or no experience dealing with mazda parts or English

I like the way the person that work there are great people and would change for nothing.

Always have or can get (next day) the parts that I need. The service needs improving, but when they serve you,they are very knowledgeable.

Great!!! Service the assistant manager Mr.Colon doing a great job and find everything i need to my car.I recoment

Handicap parking, the employee that attend me went above and beyond to meet my needs. Sale prices are good, overall prices a bit in the high end of the spectrum but still competitive within the market.

Good service.

Advance Auto Parts I cant vouch for every AAP store because like many but not all businesses treat you alike. More now a days than ever. I will will tell of my experience.Its in my neighborhood, at least 80% of the employees can speak English and the pricesare decent if you just want to buy!!! If youre going to have it done by a mechanic first find out if theyre having a special on that type maintance or repair and remove and replacean item.Labor is the most expensive thing on the menu. If youre a stay customer you should apply for their members program and or App.It will be worth it in the long run.They do not have the lowest prices but, you most of the time you get what you pay for. I believe that to be true the majority of the time. Best of all of this is that they guarantee every job they do. If you do not know any automotive mechanics, look it up on U tube.Even big chain stores can take you to the bank or cleaners whichever suits your pocket.To boil it down when youre going to have work done on your Auto! Go with patience and a optomistical. Driving with a well tunedCar is the greatest spouse youll ever have.

Good service! I always take my cars to Advance for oil change.

Bought spark plugs online just for store pickup but as soon as I was to get them they told me that they sold the last one by some kind of mistake and I had to settle for cheaper brand.....bunch of irresponsible!! you wasted my precious time....hopefully someone will waste yours for measures

I get the parts for my car at this place.

Good

Good Sevice.

Good service. Can get slow if just one technician is working.

Bad experiencia. Many time waiting fir servicentro.

At the hour that I went there werent many employees working but it was good service.

Couldnt find my online order. Waited more than 15 min .. Not happy about that.

Many employees milling around but very little service. Store has low inventory. Junk everywhere. Yeah yeah yeah, I know: Hurricane Maria.

Mr. Santiago was very helpful

Do not go to this store location

Found what I was looking for, however I had to ask three times for help

Slow service and not all employees here are kind,but you find what you came here for...

They had the right cooling fan for my 1997 Sentra

Very good with clients in helping you

They had my part but had to wait a lot to be served. There was no one in the store but me. They were just not doing anything and made me wait.

Customer service can improve

Bad experience with buying a new battery for my car

The place I can find anything I need for my car

Ascecible

Convenient location and discounts

Disappointing had to wait to much

Quick service!

Excellent

Good attitude

Friendly staff

Great personnel

Excellent service

Too slow.

Cool

Helpful service

Great

Excellent service

Need improvements!!

Cool

Worst service

Poor service

After they take my information, my keys and they make me wait 2 hours they give me back the keys and they tell me that they cant even check the car because they are short on technicians. Waste of time. The second and last time they do this to me

Mechanic (mr. Rivera) likes to find flaws that do not exist in question of car repairs .. and I know him for a long time .. but with this one that he made me, I do not want to know about this dishonest person .....

I got everything, wilson took care of me very well, thanks for the service offered

Excellent service

Very slow service. I arrived at 11am to do an oil and filter change and it wasnt until 2pm that the car was taken to attend to you.

Tienen de todo pero deberían de mejorar la rapides en el servicio

I always get what I need for my car.

Good customer service and great specials ..

Super slow to pay in line

Very attentive staff. Excellent service

Bad inventory is not up to date they do not answer tel. Cmlient of many years

They were very attentive and excellent service

The prices are very reasonable.

Very good

They are the most irresponsible people, they tell you to look for the pieces and when you go they tell you that they havent arrived yet, dont buy them

Of everything

They gave us x the stone with 2 retainers $ 40.00, uff.

They have good deals. Good service and great variety for car care.

Excellent service

Thanks for your attention, service!

The online service to pick up at the store has no advantage, however you want, you have to get out of the vehicle to queue inside the store like everyone else and wait for them to look for the part ..... it is double work to make the purchase online and order it back inside the premises hahahaha 2 + 2 = 5

I was attended very late, the employees are not aware of the clients

I always buy my pieces there, very good treatment of all employees

Excellent atention

Excellent customer service

Excellent customer service

Good variety in items very good attention

Slow service. I had to wait in line even when there was only one customer waiting and the other employees passed in front of me and did not call the next one. The priority should always be customer service.

I have been in the place for exactly 3 hours, of which 1hr ago my car was raised in the machine and only the front tires have been removed. I brought it for a sway and alignment, they told me that it was not possible to wear the worn out rubber bands and a rubber patch (injection) that had been put in another place to stop an air leak. In that process of identifying the problem and letting me know they attended another vehicle that arrived after me and it was not until they finished that they told me the aforementioned. Once I told them to change the front tires for new ones they proceed to attend another vehicle and it was not until they finished that they resumed my car. During that time my car was still mounted on the machine, without the new tires and tires waiting in front of my vehicle. In conclusion, my vehicle could have worked since the first moment they touched it since I was available in the waiting room to make any decision. It is definitely a clear problem of organization and priorities.

The wait time is incredible even when there are enough employees. Today I decided to leave and not keep waiting.This happens very often.Regrettable.It seems that we are invisible.

What you need for your car here is

Very expensive for something you get elsewhere and the same quality

Very good experience and treatment. A bit expensive, but seeing the emergency, the time and the need, you pay. Thank God!

Excellent service.

The seller Tito went to great lengths to provide the best service.

Good customer service

Great, thank you so much

Very good

Great service

Excellent treatment

Your customer service is super good

Good attention although very slow when charging.

Good service to your customer

Very good excellent

I went early and the employee in charge (I think he was the manager) gave me excellent service and attention. He went with me to the hall to show me what I was looking for. His genuine interest in satisfying the client was clearly noted.

Good place to buy very friendly and good prices I recommend it

The good treatment

Terrible service has someone who does not know how to identify parts or look for replacement