They never can fix my problem

Terrible customer service. Incredibly rude manager, sold me a broken iPhone and refuse to honor the warranty they admitted is for one year.They deny seeing the damage despite being there. The manager is super rude and should definitely be fired. Again, they sold me a broken iPhone 11 and refused to change it, twice. The service is incredibly bad, honestly, corporate needs to investigate, makes T-Mobile look terrible. I told them the phone freezes and they just wanted to “reset” it.

Excellent service like always!!! 👍🏻👍🏻

Very rude costumer service.had to wait an hour to get service .had to leave because she never came back to the service station.

I like it very much, excellent, I have no words, I just have to say thank you 🙂

Good attention 👍

A shame the negative experience experienced today by the staff of this store. I thought they were going to beat me. Very rude. I went to change my tel. And it seems that the young man who assisted me badly did not like me. After I showed him that I am a 5-year-old client, I just need to be questioned by such an immigration police. Then he guards me like any criminal and does not allow me to see the tel. Of exhibition. In the end I gave up the purchase and left because I could not concentrate to choose what I wanted. It seemed discrimination to me. A total absurdity.

Horrible service the employee who was at the door, I asked him what he wanted to talk to a technician and he told me with tremendous disgust and an aggressive look he told me NO SEE THAT I AM A TECHNICAL REPRESENTATIVE and that it is known that I am an old lady it made me want to leave I went to solve and leave with more doubts

Great service

The TMobile store with the worst customer service. I tell them to make an appointment to be seen at 1 pm and when I arrive on time at the place and see the line, I notify the tmobile staff that I have an appointment and they tell me that I have to make the line in which there were about 12 people . I inform him that to avoid the line I made the appointment and he told me that each client took about 40 minutes and that was why it was the line. I asked him if everyone in the line had an appointment and he said he didnt know. That this was like a doctors office that gives you an appointment and they treat you in order of arrival.

Very well

Excellent service. José Andino is very attentive, he was able to clarify all my doubts and he helped me with a lot of patience. In addition the store has a very good location.

Well

Very bad service, double check any cell phone you buy twice when they give it to you, take it in your hands and check it well and before leaving the store, touch the edges and see why they are selling phones with damage like new

I have never been able to leave this store with the equipment that I want, they always add things that I do not need at the moment, in the end you leave unsatisfied with the equipment that they want. Personally, I prefer the Rio Hondo T-mobile kioko.

Super slow 1 hour wait ...... have to improve or bring more employees 😤D-

The customer service offered by Edwin Medina of T-Mobile Vega Baja has always been top notch. Both my family and I appreciate your kindness and constant assistance with our T-Mobile teams. I recommend visiting this town for its good treatment and customer service.

The excellent attention thanks

Fiao uuuuuu !!

Excellent service.

Lousy service

Service of excellence!!

The address is bad and lousy customer service, more than an hour waiting and they didnt call me

Good location.

#Excellent