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Douglas Jeep Chrysler Dodge Ram
2382 S Tamiami Trail, Venice, FL 34293, United States
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Douglas Jeep Chrysler Dodge Ram
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Jo
Review №1

Great service from Zach Smith, drove from Port Saint Lucie to buy a Dodge Challenger. Zach made the process easy, everything was ready when i arrive at the dealer, told him the monthly payment I was comfortable with and he got it done without a blink of an eye, for sure I’ll be coming back in the future.

Sp
Review №2

Ordered a new car with Karen. I let her know the things I was looking for both financially based on my trade in and the kind of car I wanted. Karen was super friendly and very patient. If she didnt have the answers she got them for me. Some answers they didnt have the exact specs for as far as financially, however, based on my goal they reassured me they would at the very least meet that goal. They followed through and beat my expectations. When going over my car they looked for any imperfections and if they saw something they pointed it out to me (there were no issues except a small cleaning detail from the detailing crew) and asked me if I would like them to take care of that before I left. They also had me test drive the car before signing anything.Financing was great. They didnt fight me and were very pleasant but as with any business they are out to make money so go in knowing your numbers and worth when it comes to APR. I was however given top dollar for my trade in without any games.All and all Ive been going to them for years and this is by far the friendliest team Ive ever dealt with there. Ive also gone in to other brand dealerships (no names mentioned) to get my wife a car and was not met with near the customer service of this one and most specifically Karen. Highest raiting all the way around.

Un
Review №3

I was looking for a Ford F-150 Platinum truck, and Douglas Jeep had one in stock that was in immaculate condition inside and out. Ed Scott was very helpful and gracious. Ben was very personable and gave me a fair trade in. Anthony was very helpful in processing the paperwork and worked to meet my needs. This was the easiest vehicle buying experience Ive ever had! No pressure. I love the truck and would recommend Douglas Jeep to anyone!

Iv
Review №4

LET ME TELL YOU SOMETHING ABOUT THIS “DEALERSHIP!!”If you can even call it that..For the first time in my life I felt like I was at HOME when buying a vehicle.(I love buying cars)I wanted to say thank you.Not just to THE MAN BARRY for being my voice and helping me gain confidence with Douglas JCDR.I wanted to say thank you to Anthony for being my WORD to the banks and standing beside me.Lastly I want to say thank you to everyone I didn’t get the chance to meet.The ones that helped in the background!Thank you for helping me with my problems and getting me into my dreams.

De
Review №5

Just wanted to say how happy we are with Douglas Jeep and wonderful Karen who helped us every step of the way! Everything went well with the car sale and was super quick! We had some issues after the sale with the car we purchased but it was also handled at a quick pace. They got us in and got us a rental car so our Jeep can be looked at and fixed. Thank you so much, hope that the relationship is long lasting with this dealership and we will sure be recommending to everyone! Appreciate you guys!

St
Review №6

I had been on the search for truck for awhile. Autotrader brought me to Douglas Jeep. After taking a look around we were greeted by Barry. What was great about Barry was he waited before approaching me. He gave me enough time to actually look around. He didn’t bombard me as I was getting out of my car. He wasn’t pushy, he helped me through the whole process without overwhelming me. How often is that going to happen at a car dealership never! Ask for Barry he’s great.

As
Review №7

Recently bought my new Jeep from Noah at Douglas Jeep. He was great to work with and we will definitely go back and ask for him again next time we are ready to buy another vehicle.

S
Review №8

Got my new Kia from Michele she was great. I love it!!

Ja
Review №9

Stopped by on Saturday 10/23/21 to browse the inventory. Shortly after looking at a few trucks Kyle with the sales team greeted us. We discussed what it was we were looking for in a truck and Kyle quickly showed us exactly what we described. Needless to say within a short time we were trading in my Kia Optima with 100k miles and driving away with a new Dodge Ram 1500 classic. I could not have had a better experience than we did. Kyle was very professional, patient and very understanding when it came to what was important to us. I would highly suggest stopping by and having Kyle get you into the vehicle you want.

Al
Review №10

This was the best car buying experience I’ve ever had. Debbie was amazing and didn’t sugar coat anything. No nonsense and in and out in 3 hours with the payment I wanted with extras. No hassling no bs. We love our new Jeep. Go buy a car through them I promise you won’t regret it.

jo
Review №11

A person without a uniform or card came to our car a week or 2 ago to get us started in service. We were a little reluctant to give someone our keys or info as we werent sure who he was. Once inside though, Greg reassured us he did work there and gained the confidence of both me and my fiance (vehicle owner). He reminded us that supply chain issues prevented the dealer from providing him with basic needs. He went as far as giving us his personal cell number if any issues came about. My future wife and I will definitely return to see Greg!

Th
Review №12

Great sale people fair priceing. Great deals picked up a 2020 jeep rubacon and left with it the same day. Thanks to salesman ed scott

Jo
Review №13

Michele did an awesome job assisting me with ordering a new jeep. The process was quick and simple! Michele was able to keep me posted throughout the entire process. Highly recommend the dealership and all of the staff that were involved in the total process.

St
Review №14

Went in for service on my boyfriends truck and decided to look around. Immediately was greeted by Matt Yee and I could tell from the moment we all started talking that this guy is going to be my salesman for life. Had an awesome experience, got me done on a Saturday under 2 hours and drove away in my new car. Recommend Matt to help you buy your next car

Au
Review №15

Ed Scott was very helpful and quick. Helped us pick a truck that is reliable and will do the job! Will be coming back !

Ra
Review №16

Great group of people. Our second purchase from them. They were great at helping us get our financing, finding & buying an awesome truck! Very happy!

J
Review №17

Went in for an oil change on a Saturday and it was a painless experience. Thought that I would be waiting for hours but was in and out in about 1 and a half. Thank you guys. Keep up the good work.

Ce
Review №18

I cannot say enough positive things about our experience with this dealership. We had gone to many places from Tampa to Ft. Myers. This dealership treated us as a priority, gave us a fair trade and helped us into our new 2500 Ram within a few hours. Everyone at this dealership from the front door, sales, financing and customer service are just wonderful! I highly recommend this dealership to anyone who like myself had not so great experiences in the past in other dealerships. Thank you to everyone, we are so pleased and grateful!

Fr
Review №19

Great buying experience. Same day service. Very nice staff. No pressure shopping. Friendly as can be!! Very happy customer. Thank you Branden and the team.

Je
Review №20

I had a great experience at Douglas Tuesday night. My sales person Debby was great very patient with me, we was there way after closing hours. Alan the financial guy was also very helpful and patient. Even today when I went to pickup my 2021 Dodge Charger GT. I had a lot questions about the finance numbers not adding up, he took the time to go thru everything with me even tho they was very busy tonight. Also thanks to Ben? For staying late Tuesday keeping the place open while we worked out a deal.I highly recommend Douglas in Venice for all your car needs.Thanks again team..😉

Er
Review №21

Noah was our salesman and made buying our new Jeep so easy. I have bought several vehicles in the past and always dread going to the dealership. Noah made our experience fast and easy!

Je
Review №22

Awesome buying experience! We delt with Zach Smith and Monte who made the process smooth and easy. Also Matt our finance guru was amazing at getting us the terms we were looking for. Overall a 5 star team and we will be repeat customers in the future! My husband and I love our new Ram 1500!

mi
Review №23

One of the few dealerships you won’t hate going to. Kyle Hadala answered all of my questions and will definitely be my sales person when I’m ready to buy this December.

Mi
Review №24

Bought my daughter a fantastic KIA Optima from Michele at Douglas! She and Monte were fantastic! Made the process so easy. My daughter loves her new car

Da
Review №25

Debby was our sales person. She and her team made it a quick and easy experience. We will definitely be referring her and Douglas Jeep Chrysler to others.

Th
Review №26

My experience with Douglas Jeep Chrysler Dodge Ram was a pleasure. The facility was clean, well managed and the personnel all carried themselves well. My sales associate Michelle was amazing. She found me the truck I was looking for and the overall financing was a breeze. The sales manager was also easy to talk to and overall the trade of my vehicle and purchase went so smoothly.

Ma
Review №27

What a great place to deal on a car, truck or SUV. I just bought my second vehicle from them and got the same great service both times. My old salesman had retired but my new salesman Zack Smith was just as great. So if you are looking for a place that will work with you and try to put you in the car of your dreams, this is the place to go!

Sh
Review №28

Salesman was very knowledgeable about the truck I wanted. He didn’t just sellIt and send me on my way. He showed me every option it has. Great salesman. Then, the finance manager surprised me with a better interest rate along with extras forThe truck that I wasn’t expecting. Great guy. Great service. For the first time out of all the cars I ever bought, I walked out of this place happy and excited!! (I never write these reviews but these guys deserve it)-Shane

Wi
Review №29

Zach was “ Best Of Class”. I spent 35 years at GE in a senior management position responsible for sales in North America. It would have been my pleasure to have had Zach on my team! My experience started with a cold call to him! He was helpful, honest and communicated with me on action items and vehicle updates. He had thorough knowledge on the High Altitude Wrangler, kept his word on my trade and was a pleasure to deal with. He followed up after delivery and made my wife and I feel great about our decision to buy from Zach!

Ch
Review №30

Our sales woman is Debby Walsh and she is absolutely awesome. She wasn’t pushy, listened to our interests, and made our experience worth the visit! I drove away with my dream car because Debby made it happen! We felt as if we knew her forever! Douglas Jeep has life-long customers because of Debby!!

Le
Review №31

Ordered a part that I had a hard time finding locally. Greg, in service, ordered the part and had it in stock within a week. Great communication throughout the whole process ..Thanks!

Li
Review №32

Great experience with Ed Scott. Highly recommend him for your next vehicle purchase.

Ro
Review №33

I enjoyed everyone that helped us that day. Everyone was very polite and tentative to our needs and wants. Pete was a god send very personable and his willingness to help out was above and beyond. i would definitely recommend this dealer to everyone.

Je
Review №34

Do not go here, they will employ high pressure tactics and you won’t get any better deal than you’d find elsewhere. I’ve shopped for vehicles in the past and have never been so misled and had my time so horribly disrespected. I was looking for a very specific vehicle with specific features and they had the only one with all of the same features I wanted within 200 miles of me. Here is a timeline of my experience:1) I reached out regarding a vehicle advertised online for about $40,000;2) I called to double check that it had the features I wanted and to confirm the price. I was informed it had the features and would be $42,500 because I did not qualify for certain rebates (understandable). I was told the price would be $42,500 plus a dealer fee (listed online as $799), plus tags, tax and title. I requested a written quote so that I could ensure there were no unexpected fees. I was told the dealership did not provide written proposals because they are a small family owned dealership and didn’t want their proposals shopped on them (which was pretty ridiculous considering this was the only vehicle with my desired features within 200 miles). I was assured however that the prices was $42,500 plus the discussed fees. My calculation was that the total should’ve been $46,600 with the additional fees.3) I texted with the salesperson throughout the next couple days because I could not get in to the dealership for another 3 days due to work. I sent the salesperson my calculations since the dealership would not give me a quote. I did not receive feedback on whether my numbers were correct or not.4) I was encouraged by the salesperson several times to place a $500 deposit to hold the vehicle which I refused to do without having a written quote;5) I call in the morning before I begin my 1 hour, 45 minute drive to Venice to double check the vehicle is still available. I get there and all is well until we sit down to go over numbers. The sales person kept pressuring me to complete a finance application and include my social security number so they could pull my credit before they even gave me a vehicle price which I disagreed with because 1) I preferred to pay cash and 2) I didn’t want a hard credit pull in my credit report unless I knew the price etc. I finally get a bid for about $4,000 more than my expected total. Not only is the vehicle price higher but they include in the bottom below the vehicle price, $1077 dealer fee, and tax, tag, and title fees an extra $1895 in smaller print for dealer installed features. So now the vehicle is about $3000 more expensive, a higher dealer fee, and then of course higher taxes. I expressed my dissatisfaction and was able to negotiate to a better price but still higher than the expected price I had texted with the sales person;6)then the high pressure tactics started with me being told that the negotiated price (remember, still higher than what I thought I was paying before I got there) was only available if I agreed to the deal before leaving the dealership and that it would not be available again the next day, etc. So what would’ve happened had I put down a deposit before I got there as the sales person kept encouraging me to do without giving me the price? I would’ve been pressured into paying $4k more for a vehicle or would’ve lost my deposit? The sales person claims they would’ve given it back which I don’t believe.For me I’m not upset just about the price but the disrespect for the 3.5 hours I wasted driving to and from there and the 2 hours at the dealership (total 5.5 hours of my day ruined), the ridiculousness of not giving me a quote beforehand but encouraging a deposit, and the high pressure sales tactics…they’re outdated and aren’t conducive to repeat customers. Save yourself some time and stress and go somewhere else.

Pe
Review №35

Karen and Melody were two important people I dealt with in buying my new 2021 Wrangler. I had several people assist in the finance and everyone was very helpful. Karen and Melody assisted me in getting me familiar with the new Jeep and I love it. Thank you all so much for your help with this beautiful deal. Thank you all Sincerely Pearl Jonas

Ja
Review №36

Bought a used minivan here, they were great! Thanks to Karen V. for all her help! :)

Ta
Review №37

I brought my vehicle for routine maintenance. Staff is nice and friendly. I had to drop off my car there since the wait time was longer than expected. I appreciate that they scheduled Uber to pick me up at work since after 5:00 pm their shuttle service was not available. I would recommend their service.

He
Review №38

I took home a beautiful 18 Jeep Grand Cherokee Limited 4X4 with the help of Justin. He was straight to the point and easy to work with. Anything I needed, he was on it. The whole team worked fast and did everything possible to get me in the car that I was looking for. Was out the door very fast! Thank you Douglass Jeep for your great service!

Pe
Review №39

Great deal, plus awesome customer service and quick! Good job!🤚👍🚘🚗

Me
Review №40

Deb Walsh, finance Mathew and the rest of the crew including Mr. Douglas, made the purchase of my new Charger awesome! There were no games, no hassle just a great experience! I’ve been to so many other Dodge stores and I can promise you that this is the only one I will ever use. Thanks everyone!!!!!

to
Review №41

Researched online. Then made appointment to do a trade & buy. All went well & quick. 2011 Chev/HHR Sport UT. Good deal & fair price for trade. Win Win. Very happy with all here. All staff is kind & good also. Located in Venice Florida. Have a great weekend, Tom & wife

Pa
Review №42

My wife and I purchased a new Ram pickup from Douglas and were verypleased with our experience at the dealership. Debbie Walsh was oursalesperson and she could not be more helpful and knowledgeable.The overall experience was very positive and I would definitely recommendDouglas Jeep for your next vehicle purchase. Thanks Debbie, thanks Douglas.

Ro
Review №43

I had such a great experience. My salesman name was Zach smith, and I highly recommend him. He was very straightforward, knowledgeable, helpful and courteous. Before I even wanted to step foot into the dealership I had a couple questions and wanted to run some numbers. Zach was able to get back to me very, very quick. He kept me updated and gave me all the information I needed. When I got to the dealership he even helped me out way more then I initially expected and saved me a lot of money by the end of the deal. Having such an honest and experienced salesman is one of the many reasons I recommend him. Everyone at the dealership that helped form Zach all they way to the finance room,(Al I believe was the gentleman in the finance room I dealt with) really wanted to take care of you and earn your business. That’s all anyone wants when buying a car is to really be taken care of and not pushed to the side because they don’t want to work a deal. I told them what I wanted and they were able to exactly as I asked. Highly recommend Douglas Jeep, and Zack Smith They definitely will have my business in the future.

Ev
Review №44

Our latest experience at Douglas JCDR was as we have come to expect - excellent. Pete McIvers is our go-to guy and he knows exactly what we expect. He is always a 10/10. Deb Walsh was also very helpful in getting us connected! Cant imagine going anywhere else for a vehicle.Paul and Eva BendixVenice

to
Review №45

Took girl friends car in for oil change and a strange noise in front end. Greg immediately assisted us, got back with me quickly with results, repaired quickly and we were on our way. Would highly suggest working with Greg and Douglas anytime!!!

Ju
Review №46

Douglas Jeep dealer was the 3rd dealer that i went to. They had a smile on their face as they greeted me at the door. It was a very positive experience from then on. I met Monty the owner. He is awesome. Brandon was the salesman who let me take the car of my choice for a test ride. He did not pressure me. I love the jeep latitude and got a good deal. He was very knowledgeable and helped me every step of the way. Great personality. then Matt helped with all the paperwork. I am very happy that I went to Douglas dealership. I live in N> Ft>Myers and had no problem driving to Venice. I will highly recommend them to my friends.

Sh
Review №47

This dealership will always treat you right years after your Initial purchase. Whether youre just buying one or you continue to buy your cars from them you will always get treated well. The Above and beyond sales manager don glen will always make sure youre happy. 😉😁

Ol
Review №48

At Douglas Jeep Chrysler Karen has helped find the best and most efficient vehicle for me. She was patient and very sweet. If it weren’t for her i probably wouldn’t of found the perfect vehicle that suites me. Definitely would recommend her to help anyone that needs help finding a vehicle just for them.

Sh
Review №49

Bought my ram 1500 from Douglas and Brandon was my sales person and helped me out a lot and getting me into a really nice truck!! He answered all of my questions and provided me with the most knowledgeable information. 10/10 recommend buying your next vehicle from Douglas Jeep and Brandon such a great experience thank you!!!!

Fe
Review №50

Barry is very knowledgeable in cars, and is very professional. He will handle all of your needs without a problem. Go see Barry at Douglas Jeep you will not be disappointed! Thank you again Barry for helping me in the purchase of my Z4!

Ni
Review №51

Barry is very knowledgeable in cars, and is very professional. He will handle all of your needs without a problem. Go see Barry at Douglas Jeep you will not be disappointed! Thank you again Barry for helping me in the purchase of my Z4!

Dr
Review №52

The Service Department is Outstanding. Greg Bechtold went above and beyond to help me with repairs on my Wrangler. I cannot compliment or recommend them enough.

Ch
Review №53

I purchased a brand new Jeep Grand Cherokee and it couldn’t have gone smoother! Highly recommend Douglas Jeep Chrysler Dodge to anyone in the market for a new vehicle. My sales person Noah was easy to work with and accommodating. The finance manager Jason took all the stress away and worked with the numbers I wanted. 5 star service from start to finish!

P
Review №54

If you are in the need of a care go see Barry Joubert!He is a straightforward salesman and easy to deal with. Made the whole buying process happen smoothly without any problems.

Ra
Review №55

Michele was awesome. she helped my in-laws purchase an SUV back in March and when we were ready to purchase a Dodge we went looking for Michele to help us. I would recommend her to all family & friends.

Ke
Review №56

Had a great experience buying from Douglas Jeep Dealership, no hassle. Scott an Anthony were both terrific to deal with, and no high pressure. It was the quickest I have ever bought a Vehicle,1 hour and 45 minutes from my arrival to leaving with new Vehicle

Ch
Review №57

Thank you for making this past Saturday painless. Pete McIvers was great. He made it a point to keep me up to date and informed through the entire car buying process. I also appreciate the professionalism when I arrived. The car was prepped, gas up and ready for to go. The paperwork was set up and I was in and out, which was greatly appreciated. I would definitely refer friends and family to Douglas Jeep for any new or used car needs. Thanks again guys!!!!

Je
Review №58

Zack Smith and Monty Jacobs were great to work with. Explained what we were looking for, they gave us several vehicles to look at. Zack saw a couple options on my wifes current vehicle and let us know a vehicle was in transit with the options. No pressure on us, we waited until it came in and completed the purchase.

Ry
Review №59

Great service and attention! Barry did a great job getting us the deal we wanted and making the process as painless as possible!

La
Review №60

Lj did a phenomenal job at making sure everything went smoothly and worked out a perfect deal for me. Glad we could make things happen

Le
Review №61

I just bought a stunning car from Melody Arquillo, she was fantastic. Very accommodating in helping me find the perfect car as I had very specific requirements on my new vehicle. She was patient and not at all pushy but made me feel extremely comfortable in my new purchase. She was great at making sure I understood every inch of my new car and answered every question I could have had. She is a pleasure and I highly recommend seeing Melody for your new car!

Ro
Review №62

Good Experience!!!Salesman (Zack) was straight to the point and didnt feel any pressure. Walked away with an offer for my trade and took it home to think about it, completed the deal the next day!!!Inventory was limited but unfortunately understandable.

Jo
Review №63

Really attentive to the issue I had on my Jeep.. Don Glenn and Aaron the tech were a gem to deal with, felt like family for sure and got me up and going as quick as possible!

Ra
Review №64

Hats of the Barry Joubert & Monte Jacobs for great host while searching for my next vehicle. Professional and knowledgeable. I highly recommend Douglas Jeep when shopping for your next vehicle.

Ga
Review №65

Michele was a great help. Highly recommended

Ch
Review №66

Just moved to Florida and had previously sold my landscape business up north including all my trucks. I had been looking for the right truck for about a month and found two I liked at Douglas. This all the while there is a shortage of trucks and prices are at their peak. I dealt with Product Specialist Sam Sapp who provided a low key sales approach. He allowed me to take both of the trucks to my house so I could see if the trucks fit into our garage. He also had answers and or supplied answers to all my questions even at ten pm at night. Sam and Douglas Jeep provided a no pressure sales technique allowing me to make my final decision on a beautiful Chevy Silverado 1500 KTZ, which hours after buying I had two strangers approach me and ask if what I had was the KTZ model and what I paid for it, when I told them it had 61,000 miles and was priced more than five thousand below recommended pricing, they all said it was a great deal, the truck is mintI also dealt with Anthony for financing and was provided a great finance rate and also got an extended warranty that was better than any other extended warranty that I researched online.So if you want a low key sales approach, questions answered promptly and a very professional approach to the pre owner certified and used vehicle business, head to Douglas and ask for Sam.

Ro
Review №67

We just had the BEST experience with Melody this weekend! She was such an amazing person to work with and got us exactly what we wanted. We highly recommend going to Douglas!

Ve
Review №68

Awesome experience. Robert was our sales person and he was great. Very responsive and easy to work with. We did the deal on the easygoing coast of florida and they were super helpful and made everything so easy. Allan in finance was great too. Would definitely recommend this dealership as well as both Robert and Allan. Thank you!! Will do business again.

Ta
Review №69

I’ve never had a better experience at a car dealership than I did at Douglas Jeep! Everyone was so great and helpful. My salesman Noah was amazing and helped me get exactly what I was looking for in a Jeep Wrangler and made sure I got the most for my trade in. I definitely recommend going this dealership and asking for Noah if you are looking for the best deal on your dream car!

To
Review №70

Bam was the Man !!! We drove 1 1/2 hours to do a deal over the phone . From Ban to the Manager and the Finance manager my wife left with a smile ear to ear !!! They made our day !! I will tell everyone I know to make the trip to see these guys. Thanks everyone at Douglas Jeep 👍

Ra
Review №71

Edward Scott, Remember that name when you visit. I highly suggest you do. If you don’t have a sensor of humor don’t even bother, just kidding if you are having a bad day Ed Scott can change that. Unlike any other salesman I’ve ever met. I don’t even recognize him as a salesman, he’s a human being and real, he understood my situation and he went beyond efforts to help me out and added a few perks. It takes a great team to run a successful business. And everyone did their part. Also need to recognize Stacy Roberts in financing, she helped to choose the right extended warranty for my new MKZ. Honestly what New/used dealer offers an actual 30 day/3month dealer warranty with every vehicle they sell. (I’ll wait)I love the car no complaints. I’m glad ED suggested it. For I was looking at a Chrysler 200 also another beautiful car, every car they offer is immaculate. but I am completely satisfied with my purchase of my new to me, 2016 Lincoln MKZ..Thank you Ed, and Stacy for all the hard work you put in to put me in my my new car..I definitely suggest that you visit Douglas Jeep Chrysler Dodge in Venice Florida for you next vehicle purchase. Definitely a different experience..

Se
Review №72

I do not have a bad thing to say at all about the service department. All the service advisors are knowledgeable and do their jobs very well. They treat everyone with respect and are very friendly. I am now on a first name bases with most of them as my vehicles have been serviced here for warranty and recall related issues since 2016.

Ru
Review №73

Karen and Bam were very attentive and patient, as I am at times very particular. Overall great experience!

Sh
Review №74

I always have great experiences at Douglas, everyone is extremely nice and professional, from the sales team to the service department! I highly recommend this dealership and confidently refer friends and family to them!

Gr
Review №75

Bam did a great job getting me into my new Grand Cherokee. I was happy with the trade in and terms of my new lease. Overall great experience!!

Ke
Review №76

Ask for Michele! She was patient and made my car buying experience stress free and hassle free. I will not be going to any other dealerships future. Douglas is the way to go!

ka
Review №77

Excellent service, Thank you Noah Bagoly for everything you did

He
Review №78

Edward Scott was fantastic! Great group to work with. Thank you! I love my car!

ti
Review №79

Just purchased my second vehicle in 7 months at Douglas jeep Ram. Ask for Karen Vecchio!!! She exceeded my sales expectations. I will only deal with Douglas for future purchases.

Ke
Review №80

The service was performed in reasonable time and to complete satisfaction. The waiting facilities were pleasant a variety of refreshments were available. Staff was courteous and professional.

Ch
Review №81

My alternator failed. Since it was still under warranty, it was replaced at no cost. I was very pleased with the service. Thank you Douglas Jeep Chrysler, once again great service.

Ma
Review №82

I bought a 2020 Challenger here a few weeks ago and had a great experience. My salesperson, Michele Hanrahan, was not pushy and let me control how I wanted the interaction to go. The sales manager, Ben, was also very nice and helped us get to the number I was comfortable paying. I think the entire interaction took just over 3 hours. In the end, I paid what I was comfortable paying, and got to deal with pleasant and competent staff. Cant ask for anything more than that. Thanks!

Li
Review №83

Nothing impressive. I made my appointment online, which includes oil change. When I arrived at the dealership, the employee there told me he is not doing oil changes, and that they will look at the other complaints I have. Later, he called me to ask me what to approve and said they will do the oil change and AC check for $179, so the total for ac check and oil change would be around $220-$240. When I went to pick up my car the bill they tried to charge me was for $320, that was for something I did not approve. Disappointing.

Pa
Review №84

This was a seamless car buying experience. I walked in one morning. Was shown a couple of jeeps, and I drove one around. Debby was quite knowledgeable about the vehicles, and she was a really nice person to work with. Then, I went home to tell my husband how much I liked the vehicle and he took a look at them. We ended up buying a really nice Jeep because he was willing to spend a little more than I, but I’m so glad we did it! From start to finish the whole procedure took about 2 1/2 hours, driving times included. Not bad! I would highly recommend Douglas!

An
Review №85

The best experience I’ve had with a dealership. I worked with Barry Joubert and him and the entire staff worked with me to get everything I wanted. No BS like most dealers you can tell it’s more than the salesmen trying to make a deal.

He
Review №86

Just got a 2021 Charger with the help of Matt Yee, worked with me on pricing and overall a great experience. Would definitely return and recommend.

Ma
Review №87

WOW !!! WHAT A TERRIFIC EXPERIENCE. WORKED WITH BARRY JOUBERT ON A USED VEHICLE HE ENCOURAGED ME TO TEST DRIVE THE VEHICLE AND SHARED ALL THE FEATURES OF THE VEHICLE. I SHARED WITH BARRY THAT I WANTED TO DISCUSS WITH MY WIFE, AND THAT I WOULD RETURN THE NEXT DAY TO LET HIM KNOW MY DECISION, WHICH WAS TO PURCHASE AFTER A BRIEF DISCUSSION WE AGREED ON PRICING. I AM EXTREMELY HAPPY THE PURCHASE WENT SMOOTHLY. YEA BARRYMARTY SCOTT

Vi
Review №88

Shopping for vehicles is not one of my favorite things, but I was pleasantly surprised with our experience with Douglas. The first time I entered the showroom I was graciously greeted by Pete who proceeded to answer ever question I had about the Ram Truck.The timing for buying a truck was a year away but because of the great incentives and very fair trade-in offerings I decided to pursue it further.We came back a couple days later and worked with Brandon. What a nice person! He was very methodical and walked us through the painless process. Thanks to him and his manager Monty, we struck a deal and drove home with a brand new Ram 1500 Laramie truck.thanks everyone for the great experience!

Na
Review №89

These guys were awesome! Robert Miller was exceptional in helping us get the best deal along with the rest of the team. Native approved!

Da
Review №90

I cant thank the folks at Douglas JCDR enough! I hate car shopping. I hate car buying. Justin truly made a nerve-wracking process so much more manageable... and almost, ALMOST enjoyable! He was insanely knowledgeable about the vehicle and also the financial side of things. Lauren, their communications coordinator, was amazing to work with too. They were both quick to respond to my texts and questions.Start to finish, an awesome experience. Tens across the board!

J
Review №91

This dealership is top of the line. My sales rep was Justin Wallace in the used car section, he did an outstanding job from start to finish. I am the proud owner of a Dodge Challenger Hellcat! I recommend buying your next car from them, make sure you ask for Justin. I know I will buy from them again in the future.

Gr
Review №92

We had a great experience with Douglas Jeep in Venice! We worked with Michelle and she did an incredible job. These guys cut out all of the games and were very honest. If you want the most for your trade and the best deal on a car, I’m telling you, these guys will get it done!

Ji
Review №93

My Jeep Grand Cherokee, air suspension failed on a late Friday afternoon. I drove to the dealership Sat. morning and Don was more than understanding when I told him we were planning to leave on an extended trip the next Thursday. He managed to diagnose the problem on a busy Sat., and promised to try to expedite the parts order and repair early in the week. They did it! The car was repaired by Tues afternoon, and were ready to go......thanks to Don and the team at Douglas Jeep in Venice, FL

Ke
Review №94

Working with Melody and the rest of the Douglas JCDR team was great. I have not had an easier experience buying a vehicle, and I recommend them. They answered all of my questions (I had alot) and worked the deal I wanted. I will buy my next truck from them even though they are over an hour from where I live.

Sh
Review №95

My daughter was looking to buy her first vehicle and Jason Gorman did an excellent job in getting her into one! At the same time he found the perfect vehicle for my husband and I...exceptional service!!!

Ca
Review №96

Great experience from start to finish! Noah was very helpful and I would definitely recommend him.

Am
Review №97

Scott Essex is a very helpful and knowledgeable salesman. Thank you Scott for your help. I’ll be in next month to purchase!

la
Review №98

I have purchased several vehicles from Douglas Jeep and will always do so! They are amazing! I recently purchased a new 2021 Jeep Grand Cherokee Laredo and my Salesperson, L.J. McKenzie was the best. Very kind, patient and got me to where I needed to be in payments and was respectful of my time! I highly recommend him and this great dealership!

Ch
Review №99

Great staff at this dealership. Working with Barry was a great experience. I can’t thank him enough for pushing to get me the best deal possible. I would recommend this dealership to anyone.

Je
Review №100

For the last several years I’ve had bad experience with Douglas CDJR. I was dreading going there to get a vehicle, but they had the vehicle I wanted in stock. Immediately I was approached by LJ, he is very knowledgeable and not a pushy salesman also very friendly compared to my previous experience here. LJ was able to work out a deal with me and I left happy and in a brand new car. Thanks to LJ I will be back to Douglas for future purchases

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2382 S Tamiami Trail, Venice, FL 34293, United States
  • Site:https://douglasjcdr.net/
  • Phone:+1 941-484-8300
Categories
  • Dodge dealer
  • Car dealer
  • Chrysler dealer
  • Jeep dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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