Woman in a parts shop 🤔I was well taken care of, Thank you!

My boyfriend went here to get my car a new battery. There was only one worker, Benny, and he was handling numerous phone calls from customers and also had people waiting in the store. He was very friendly and helpful despite having the extra stress of being the only one working.

I get good help from the people who are there to assist.

Awesome customer service! Im grateful for Paul who took the time to put my Moms front license plate on her car. Thank you so much!!

So friendly, knowledgeable, and Chris was absolutely amazing!!! He went above and beyond to support me, my truck, and ensuring I got all the right parts for my truck!!! Thanks again, Chris, and Ill be in again soon to get reverse lights and door seals

Walked in, told them my problem...took care of me right away! Thanks guys😃

Great people always kind

I only shop here out of convienance. If I have to pick between Advanced and another auto parts store in the same location, Id probably drive across the street. Example: I recently purchased 4 oxygen sensors for a vehicle. When the guy behind the parts counter was looking up the parts, he said Do you need 2 upstream sensors and 2 downstream sensors as he looked through the parts inventory. I said yes, the 2 above the catalytic converter and the 2 below. He pulled the parts, I paid for them only to find I had 4 of the same part when I got home. I called down to the store, talked to the employee who answered the phone and he states, you were given 4 upstream sensors. I asked him to pull 2 of the downstream sensors. I then drive all of the way back to the store, go in and the employee sets down 2 more upstream sensors down on the parts desk. I immediately compare the numbers to the parts I am returning and state these are the same part numbers that I am returning, these are the upstream parts. He jumps on the computer and punches some keys and the states Im really sorry about that, Ill go get the correct ones. After he was gone for 10+ minutes, he comes back and says Im sorry but all we have is the upstream sensors in stock. I then asked him to find another store in the area that has the parts... Back on the computer again and he states the store down the road has 19 in stock and I reserved two of them for you. Off I go to the second store. Once again at the counter, I have two upstream sensors waiting for me. Now, I am starting to get upset. I whip out my phone, search the online inventory for the downstream sensor and sure enough, they have 10 instock. Just out of curiosity, I also search for the upstream sensor, 10 in stock. Same part number for both upstream and downstream sensor. The guy behind the parts counter just looked at me like I was stupid and says duh.. Ill only shop here again if I am desperate, maybe not even then. You wasted my entire afternoon chasing parts that I had the whole time. It would be much better to list the single part as upstream and downstream sensor not have 2 seperate parts listed with the same part numbers. It would be less confusing for everyone involved. Thanks for making a customer feel dumb. You wont get my trust again.

No. We dont have whatever you need....but we can order it.... catch 22 with the brick and mortar stores. Guess Id rather order it from my couch and have it sent directly to my door.

I have been living in Vermilion for 3 years. Advanced Auto being the only parts store closest to me. Every single time I happen to go there for any reason, I am met with rude behavior. I just came back from there for light bulbs. I wasnt even acknowledged until I spoke first. Its gotten to the point that I would much rather make the trip out of town to another shop because of the people at this location.

A Very friendly and helpful staffer that was there who was kind to my husband who needed a car battery . That brings customers back!

Place is awesome. Bennie and the crew knows whats going on. I only use these guys for parts and knowledge.

Love advanced auto! If youre not a speed perks member youre missing out on free money!

Staff is always friendly and helpful to get you what you need. And for the best price.

The CLERK was quite rude and laughed when he told me they are not doing code diagnostics for check engine lights for the time being. I completely understand that policy but he didnt have to be rude about it. I didnt get his name but he is a taller guy with dark hair. Fyi: if anybody needs this service done, AUTOZONE on Leavitt road in Amherst will still let you use their machine for free and they are open later on Sundays

Got the best respect and service from these employees today. They couldnt provide my part but spent 1/2 hr. Trying to help. And they didnt make a dime! Best help

During this national public health emergency, employees Bubba and Aaron were extremely helpful when I was in need of purchasing a new battery. Thanks again guys.

Great guys Great Service

Great service.

The staff here are friendly and helpful.

Good prices and excellent t service from John.

Nice, clean and knowledgeable staff. Good prices too

The guys here are great. They have helped me out so many times. Stop in, theyll take good care of ya

The guys here are GREAT!! Benny and Frank were Super helpful and informative. Helped me out in a bind with parts and service excellence.

Always a great help. Bennys the best.

These are all the same. They will help you best they can.

My car battery died so I took it over to have it tested. They cleaned off the battery posts and tested the cells. It was determined that I needed a new one and they replaced everything for me. They had a machine plugged in the car so it didnt wipe the memory and I didnt have to reset everything. Thanks guys for the help. Especially since I had my 3yr old son in the car with me.

Good counter help but again did not have what I needed. ordered from rock auto ir came in 2 days.

Bennys is always very helpful and friendly

The customer service is awesome. Employees very knowledgeable but dont talk down to people with little car know how.

Nice people work there and they are very helpful.

Great place, solid advice. Have also way way went out of there way to help me. Thanks advance!

Excellent service quality help and offering choices with explanation and detailed information on any question that was asked truly a top rated parts store

People where very helpful as always love the one in vermillion

Nice clean store..three employees in the store that knew there products..fast in and fast out..

Had what I needed great service for a fair price

Great place for auto parts and the staff is very helpful, the prices are very reasonable.

Wouldve gave five stars but asked to have codes read and it was like pulling teeth!

Excellent Customer service!! Very helpful!

Its ok parts store,s not stock most parts

Very courteous. Found the right part for my vehicle, and was back on the road within 5 minutes.

Awesome staff good value for money

Not getting all the proper parts! They used to be great !

Good service 👍

Love this place everyone is very helpful

Great service, friendly help

Awesome very knowledgeable staff

The staff makes this place the best!

Gave me wrong car parts

Really helpful service

Very knowledgeable, helpful and courteous!

Friendly service

Perfect. Has everything i need.

Very helpful, friendly, and attentive.

Knowledgeable and quick service.

Clean store, helpful, always have parts

Have what you need. But the new kid keeps ordering the wrong parts and gets everything screwed up!

The clerk had no clue about basic brake lines and compression fittings.

Great parts and service.

Local and can get the parts we need

Parts were incorrect not all are knowledgeable.

Great staff

Wippers