Top notch service from top notch people. The owner is fantastic to work with! The general manger knows his stuff and is a hoot! I always enjoy going into the store know that if I need help they are right there. Having a smaller hardware store in town is great. They have the best hardware selection around. Along with just about everything you need including lawn care and equipment, rental equipment, snacks and drinks to a small engine repair shop. Need plumbing parts swing in they have it! Need electrical parts no problem. Even have kitchen things and paint! I highly recommend this place! As you can tell I am a frequent flyer here. Luke has a great team and great business!They are also an Stihl dealer! I personally own all the battery operated lawn equipment.My pictures are from random times in and sending them to people to let them know what they have.
They had what I wanted, the store is clean and uncluttered, and a sales associate came right up to me and asked me if I was finding what I wanted, and pointed me toward what I needed.
Helpful staff, a little bit pricy, good quality offerings
Excellent customer service. Good selection.
Good go to place to get the things you need for the home locally.
Just picked up our chain saw for repair and it starts and cuts is better than it did new. Great job
Nice Staff. Easy to navigate store.
I love this place! The staff is amazing and very helpful! They will make you feel like family!!!!
Great people and very helpful 👍
Great place, great people, always very helpful with customers.
Friendly, stocked well and fair prices. Exactly what a hometown hardware store should be.
Dont waste your time with this place. I called ahead to make sure they have what I need and I was clearly told they did. I just drove up here and now sorry, we dont have that in stock.
Nice selection, friendly staff. Competitive prices.
They seem to have what your looking for/ very polite employees and helpful
Nice store. Quality products. Helpful people, I would recommend this store.
Your quintessential, old school hardware store.
I live in Vermilion and visit this store at least once a week. They are always willing to help and almost always have what I need.
If they dont have it, they get it for me.
Perfect experience! The staff was amazingly helpful and knowledgeable and went above and beyond for us! There were a lot of great sales and prices Im general were good. The store was clean and line went smooth! Ill definitely be stopping here when Im in the area again!
Went in tonight for a $2 part and the staff were just as friendly and helpful as they are when I make big purchases there. They always point me in the right direction and get me in and out quickly. Very knowledgeable staff.
Never has everything you need. I ALWAYS need to goto one of the big box stores after being a patron of this business. I would love to shop local but a 15 minute drive means a single stop vs settling for an under stocked store.
We love these folks, so friendly & helpful
Friendly. Has all of the items I needed.
I would give 0 if possible, the young lady at the register was totally rude and snotty. I told her the price of the scanned items were wrong totally ignored me twice and was very inconsiderate
Very helpful and knowledgeable.
The prices are high, and the customer service is lacking in personality. They are helpful in finding things. The coffee may or may not be brewed. I liked that I could take my dog inside. The store was clean inside, though there was litter and cigarettes bus all over outside. Youll get more for your money at a competitor.
Always helpful
Always have what I need and a super friendly and helpful staff.
I love hardware stores, especially when they have everything that you need. This is one of those places, I love it. You will too when you come and visit.
Nice store and friendly employees
They had exactly what we were looking for.
Friendly but not stocked
Its easier to get the merchandise. Service was excellent
This is the classic example of your old fashioned ironmonger Hardware Store, they welcome you when you walk in there is always a pot of fresh coffee available while you shop. They have everything you can imagine and then some!!!! Friendly and knowledgable help. Good service, always have what I need and good prices.
Great people!!! At a fair price.
Terrible customer service. No one would help me. No wonder these stores are closing!! This place will be closed within a few years. Had to go elsewhere to get good service and what I was looking for. So sad.
Went here needing a belt for my tiller. The young man didnt seem to know what a belt was. He ask me twice, Is that a belt?He does tell me Their on the back wall, so I walked over, by myself and looked at all the different belts.Guess Ill have to go back in the morning. Maybe the day shift will be willing to help.
Great service and they had what I needed
Nicely laid out store. Well marked aisles makes it easy to find what I need. Plenty of staff available for help.
Stores very needs a lot of specialty items as far as into fasteners and screws and screen repair. Sales are fabulous. Plenty of parking plenty of stores close by retail in restaurants also Banks. Wheelchair accessibility and handicap parking available
Always a good place to shop. Usually alot of help and knowledge .
Very helpful staff. Helped with a couple projects. Wide variety of inventory.
Love it here!!
Good but they didnt have the item that I was looking for even though the Internet side they did.
Quick pickup, quality products
Great
The staff is always available to help me with finding what I need.
Really good place to go and a big store as well and that nice part they dont ask you if you need anything every 5 minutes like the Ace in Huron
Going thru a change,still good service
Easy to find what you are looking for.
Nice folks
Very helpful. Excellent customer service!
Good, fast, safe service.
Good stop if cannot get to bigger store for cheaper prices.
Very helpful love having a local GOOD hardware store
Very friendly very helpful not far from where we live always find what we need there.
Great locally owned store.
Great selection and good people!
Friendly, helpful, knowledgeable
Nice people who work there
Very clean with knowledgeable associates
Good
Stock stacked everywhere cashier very friendly no other help observed.
Helpful, knowledgeable staff & great selection.
Friendly staff, good selection!
Im a local in Vermilion and its my go to store.Excellent staff and management.Great Mom and Pop shop that have a wide variety of things....couldnt do without it!!!!!!
Cashier was rude treated me as a child snatched my debit card from me acted as if I was a nuisance. Zero customer service from her.
Not very impressed when I went to get paint and they were out of black tint so they could not mix my paint. Really?? Then I drove to Huron hoping to make it before they closed only to learn they shut down there tinta chine early
The best hardware store in town - but that isnt saying a lot.
Very helpful staff and great stainless inventory for boaters!
Who dont love this place! They have all kinds of stuff!
If youre in a pinch give them a try but dont expect much and bring your cash
Very helpful nice people
They usually have what youre looking for.
Good customer service. Found what I couldnt find in the big DIY stores.
Good associates fair prices
Quality hardware!!! Huge inventory.
Very helpful & knowledgeable
Just what you need
Great customer service
It seems as though I have a horrible experience each time I go to Steinacker Ace.
Rental us a sander that didnt work,the people working there absolutely didnt k ow what there talking about or doing.go somewhere else.
Always friendly and helpful
Local and usually have what we need in a hurry
Great place.
Always helpful.
I literally only go here because of proximity.
Great people
Magnolia paint!!! Love it!
Convenience.
The employees try to make you feel like you are less intelligent than you actually are; not much help.
Love this place
Great experience
Employees are knowledgeable and courteous.
Great
People are rude