I didn’t get the girls name but I had the BEST experience possible! I went in and she asked me if I need help almost instantly. I told her that i wanted to dye my hair purple but wasnt sure how to go about doing that. she helped me pick out every product and explained everything i would need to do. i followed all her directions and my hair came out awesome! i wish i got her name. she is the cute little goth girl with blonde hair. thank you so much!

Annette was the best help with my hair I’ll only come back and buy all the products I used for my color. My hair never looked so great! Only talk to Annette she’s the best at hair!

America and Annette are awesome! They went above and beyond to make sure I was a satisfied customer!

10:12am NOT OPEN.

Good retailer for salon-quality hair products, hair tools, nail care, and endless beauty supplies. If an item is not on the shelf (more often than not), they can order and have it shipped to your home.This location needs to expand their selection of products and refresh the variety, or lack thereof.

I don’t even know where to start on the things that went wrong, but let’s just say that my 16-year-old cousin knew more than the staff did and helped me out more than they did. They literally had no idea what they were doing.

Unhappy with the Vernon Hills Sallys. I came in looking for products that would fit the look I wanted and asked for product recommendations. The first product was terrible and didnt achieve any kind of result and the second was a dye and the staff didnt bother to let me know I needed purchase a separate creme developer.Ill go get what I need from Ulta or Target from now on.

I am a loyal customers to Sally’s but not this particular establishment. Visiting from California, where discrimination isn’t as blatant. Unaware that at this particular store, help is received in the order of skin color. The staff on site lacked basic customer service skills, ethics, respect, but somehow seemed to effortlessly portray negligence and discriminatory characteristics. Hopefully, staff will be under scrutiny for such poor quality of choices for staff.

I asked the staff for help to dye my hair I was given the wrong developer 20 instead of 40 after purchase I noticed it after the transaction I was told no refunds or exchanges What a way to start off during the pandemic The manager was very rude talking on the phone while she should have been helping me as a customer instead of a personal call Poor service Not going back Buyer Beware

Used my BzzAgent coupon from Clairol to get a free iThrive Keratin Rescue System. The employees at Sallys were very friendly and the store itself was very clean and organized. Pleasure shopping there.

Kindness