The shop owner is kind and understanding. She does her best to keep resellers away. She takes time to talk to the guests and she is much nicer than what people say. I’ve been going to her store since the mall reopened and I never had a bad experience.

I love the two level architecture for this location because both stores have different varieties of items on each level. I have never been to a Hallmark store that had two levels/sections.Super sweet/helpful friendly talkative sales associates which I really love and miss in retail. Huge variety of seasonal decor and good old hallmark classics. I discovered this location via a Facebook ad where it was displaying their elaborate Squishmallow displays and was so amazed by the variety in 5 years + of collecting, I have never seen so many Squishmallows of all different squads or sizes in one retail store. The squishmallows were a bit expensive but honestly I didn’t even mind because I understand that hallmarks are often small locally ran/owned businesses so I love to support those businesses . I was also blown away by the rules for the Squishmallows because this is the first store that has rules regarding Squishmallows which I completely respect them for that. As a long term collector, it’s really nice to see a excellent variety of squishmallows. I got with my mom squishmallows I actually have been wanting for a awhile so it was worth the trip even tho two of them are going away for the upcoming holidays XDGreat store if you are looking for cute Knick knacks or gifts, stunning seasonal decor and especially squishmallows!I hope to come back if the Holiday squad is on your shelves any time soon lol would definitely come back for seasonal squishmallow squads!

Crazy, unhinged shopkeepers (watch out for the lady in the glasses)! Beware! My friends and I (all adults) got verbally attacked by a shop keeper because we had picked up a stuffed animals without seeing the super small signs saying not to touch them. After apologizing, she thought she misheard us, and aggressively came out from behind the counter (halfway across the store) demanding to know what was said. After informing her we had actually apologized, she continued to be irate, to the point of us leaving the store (and our friend not feeling comfortable ever stepping foot into it again.) Turns out teenage boys had come through punching and touching the merchandise. However, that doesn’t excuse them jumping to conclusions immediately and verbally attacking us. It’s extremely unprofessional to let your assumptions about someone’s tone dictate how you interact with them as a shopkeeper. Our friend was given a non apology of “sorry we misunderstood your tone and chased you out of the store, Covid has been hard.” Overall we experienced really gross behaviour. Definitely not returning.

They overprice popular items to try and make a bigger profit. No better than resellers, dont shop from this place. They charge $70 for a $30 stuffed animal. Ridiculous.

A very unique store for gifts, cards and the like. Always has an excellent selection of Department 56, which is what we came in for. Very friendly staff. An absolute joy of a store to go in to.

Ive never left a review before but my awful experience here compelled me to do others so not go through what me and my young children did. Stay as far away from this place as possible. If you appreciate respect and customer service this is not the place for you. Im still trying to wrap my mind around the terrible experience my family had at this place. 1 star is much too positive of a review.

Friendly & helpful service

The staff is very friendly. I had an idea for a christmas gift and they were able to help me find something close to what I was looking for. They have a wide variety of products. You can find anything from a sports team mug to a star wars figure and everything in between.

Store is incredible, the staff is wonderful and there are so many great and unique gifts on top of the normal hallmark products

A huge selection of gifts and ornaments. The salesperson was very friendly.

Great store

Ok