user
Farm Car Care Center, Inc.
11 Windermere Ave, Vernon, CT 06066, United States
Appearance
Farm Car Care Center, Inc.
Comments
G.
Review №1

I called Mike at Farm Car care, he was super friendly and professional. He took care of my car and replaced my A/C compressor and condenser in one day. The price was fair. Great experience!

Al
Review №2

My 2005 Rav4 died in Virginia. Had it towed to Farm care where they pronounced the transmission dead. You feel like part of the family when you go in. They were honest and up front.Although I have used them sporadically over the years.I will be going exclusively from now on. Just a really nice group down there.

An
Review №3

Great! Helped me find a good tire for my car. My car hasnt driven this smoothly in a year.

Ji
Review №4

Great prices staff and customer service I will continue to use and recommend to others

Bo
Review №5

These folks are the real deal. I was passing through on a road trip, was blessed with a flat tire on 84, and got referred to them. Really nice people, excellent price for the fix. If I lived local, this would be my car spot.

Mi
Review №6

They do a great job working on my familys cars. They charge a fair price.

Ma
Review №7

They took such great care of me. I would definitely go back.

Na
Review №8

Mike and family, awesome as always. Great speedy service and the job done right the first timeThey never try to get you to buy more than what you need and emission testing as wellm

Ra
Review №9

Very quick emissions test! In and out in under 15 minutes.

Ki
Review №10

Seems so friendly but is passive aggressive scam artist. You will never have a cheap repair. Theyll always find a way to charge you top dollar. If u get a repair expect your car to break soon because they sabotage something. I avoided putting a review until we had to get a shop to check car before sending it to Farmcare and seeing what they do. They should put people before money but I guess thats not what kind of family they are.

Ja
Review №11

My car would not start. Diagnostics showed I need a new starter. Called and Mike told me to bring it in. Was there in 5 minutes Took my car in immediately. This kind of service is what brings me back every time I need service. Price is reasonable, service is outstanding and timely completed. Will continue to have my business.

Do
Review №12

I needed tires for my 2009 Nissan. Called Costco, they didnt have in store but suggested I buy them through their supplier and then make an appt. to have them installed at Costco. The supplier didnt have any either! Called Farm Car Care and they had the tires and I was able to get an appointment for the next afternoon. I told Mike that my son suggested just getting all 4 tires replaced and I left it up to Mike. He said that while he would have liked to have sold me 4, only two actually needed replacing. The appt. took about an hour and the the whole process was about $60 less than Costco would have been. I was very pleased with all the people I encountered at this business - all friendly and professional. I will definitely go back for future services.D. Konarski, Ellington

Mi
Review №13

Great service great people to deal with .

M
Review №14

Mike and all work with him are excellent people. ACE MECHANICS with TOP GRADE SERVICE

im
Review №15

Went to see if they could remove a rusted bolt from my license plate, they were able to saw it and remove it with absolutely no damage within seconds and sent me on my way! Very pleasant experience, excellent and prompt service. Staff was very friendly and accommodating. Technician was knowledge and very helpful! Looks like the place is family owned and everyone start to finish could not have been more professional. 10/10 will be returning

Br
Review №16

Always given great prices and great service!

Ri
Review №17

In and out for emissions test under 30 min.

Je
Review №18

Pleasant experience customer service oriented staff

Di
Review №19

Overall Rating 5.0 09/01/2020Everything was great 😊 !!I’m always very pleased with Farm Care -Side note-This has nothing to do with service, but the floors look very nice!Covid conscious-take care, masks, plexiglass all perfect precautions to be taking.And I actually noticed a difference in the way the car drove!!! Thanks so much!!!Recommended

Ma
Review №20

Brought my moms car here to fix her brakes, they had to bring it to the dealership who still didn’t fix the problem. But yet they charged us for labor, when nothing was fixed. After we were told we were not going to get charged.

Fr
Review №21

Theres always quality work but somewhat expensive

To
Review №22

They are now in the 4th generation of Baum family members owning and operating this businessCongratulations

Ca
Review №23

Mixed, leaning toward disappointment. Made appointment for check engine light. Waited the 4 hrs. Lead tech was in for Mike on Saturday. Said needed catalytic converter $750+. Did the repair. But exhaust sounded louder now after the repair. Couldnt he hear that?. Brought back in, up on lift, now issue is a damaged pipe farther down the line. Not sure if this was real cause of check engine to begin with. Yup I need to get new glasses so not to hit anymore speed bumps. Ouch!

Sp
Review №24

Great service!! Ive been going there for over 20 years and Mike & crew always have speedy service and fair pricing. Definitely the place to go for auto repair & tires.

Da
Review №25

The absolute worst for any other thing than tires there mechanics are trash horrible the worst rip of artist ever

Do
Review №26

Excellent service and friendly staff...

Mi
Review №27

Mike is friendly, the employees are conscientious, the work is accurate and quick. The price was great and I felt safe and comfortable in their waiting area. Masks are required and it is enforced - one person came in without a mask and Mike asked him to please put one on. Great experience - this will be our new car maintenance and repair place!

Ke
Review №28

Service was awful, they replaced a water pump and gave the car back to me with a water hose leak. They charged me for the hose that should have been replaced in the first place. Then I had a transmission leak after I picked the car up the second time. I would watch them while they are working on your vehicle or you might have more problems after they are done with the original problem.

Ro
Review №29

Been going their for the past 15yrs for all my vehicles even my snow blower during a storm nothing but professionalism would highly recommend them

Ju
Review №30

Great experience getting new tires, and brakes for me and my ladys vehicles. Would definitely recommend to friends and family

De
Review №31

Great experience!! Went there for emission test for the first time, it was super quick and guys are really helpful!!

Jo
Review №32

I am always treated very well when I bring my cars here for any reason. I really appreciate the laid back feel to everyone who works there. Very welcoming

cu
Review №33

I have been a customer over ten years. The Mechanics are very Professional, the Service Desk never tells me I need any add ons as some Garages do, and they tell you what actually needs to be done for me to leave Farmcare in a safe car. Price wise is very reasonable. If you are looking for a Garage to work on your car? Farmcare is the number to call. Bill Morin.

Ai
Review №34

They are my typical go to for vehicle repair. Mikes awesome and they dont round up to the hour for labor so their prices are good.

Ra
Review №35

At Farm Care Center in Vernon, you can expect prompt, professional, courteous service and fair pricing.Farm Care Center is easy to locate on the corner of Windsor Ave & Windermere Ave across from CVS Pharmacy.My friends, why pay bloated service dealership prices unless you like giving money away! I totally recommend Farm Care Center they have an AAA auto rating! by the way Mikes a great guy with a good sense of humor!When you come to Farm Care Center say hello! to Mike for meRaymond M.

gi
Review №36

Always do good job servicing my cars n great prices on tires too,less expensive than Tire Town

Pe
Review №37

Excellent service. Wonderful people.

Ma
Review №38

Hometown Service with Family AtmosphereDo you always go to your dealership for service? Even, if it’s out of the way? Well look know further than Farm Car Care Center Inc. During my 1 hour appointment, my car’s oil was changed, washer fluid added, and I had a chance to see what “going the extra mile” for all customers meant. Thanks Mike B.

vi
Review №39

Great prices on repairs

Jo
Review №40

God awful, honestly such a scam. They overprice everything, I had to switch places (due to the fact that they constantly forget to do there job) only to find out that the thermostat wasn’t supposed to be $700 but rather $200. I was completely ripped off multiple times and if I could give negative stars I honestly would. This place is terrible, do not be deceived.

Je
Review №41

The guys at Farm Car Care helped me out quickly and offered to give me a ride back home after. They were fast, friendly and affordable. This was my first time doing business with them and i will gladly work with them again. Thanks Mike!

Au
Review №42

Mike is always helpful and great to deal with. Awesome prices and fantastic service.

Jo
Review №43

Excellent workmanship professionals counter service very satisfied with all aspect of job

An
Review №44

My car is very old but keeps going due to the services Farm Car Care provides that are keeping her safely on the road.

Wa
Review №45

I have to say that I rarely review establishments and generally vote with my feet. My experience with Farm Car Care was great from start to finish. Freindly professional and they can relate to my Volvo!! These guys are the real deal. You will not regret choosing Farm Car Care.

Ta
Review №46

Cheerful and quick service.

jo
Review №47

My husband and I have frequented Farm Care and one big point is they stick to the time they projected for the repair or service. That means a lot. Then add to that is the friendliness of all there, especially Mike Baum, the owner. You are the bomb, Mike. They are a trust worthy repair and service center.

Er
Review №48

Mike is great. Works on all our vehicles. Quick, efficient and well priced.

Em
Review №49

I love this place. The owner, Mike, is super friendly, very approachable and is willing to talk frankly about any issue. They dont try to upsell you stuff you dont need. As a woman, I feel incredibly comfortable coming here and being treated equally to any other person who comes in their door. (Plus, they allow me to wait with my dog in the waiting room, which is super awesome!)

To
Review №50

Mike and the gang took great care of us as always. Got us right in replace our rotted exhaust and got us on our way in good time. Always great work at fair market prices.Highly recommend them.Todd

Ma
Review №51

Reasonable Fair and Efficient

Ti
Review №52

I originally had an appointment for some planned work this coming Saturday morning. On Thursday I had additional issues where I needed to get it in sooner. I dropped it off that evening, and they got me in early with no issues. They communicated well, were up front on the status and cost, and got me going with no BS. Even without having an appointment time, they got me in and out that day as quickly as anyone could ask for.I will definitely use and recommend them for repairs in the future without hesitation.Edit: They came through for me again today. Had an issue that left me limping into their lot just before they closed yesterday. Even without an appointment, they not only got my car in but got the vehicle fixed perfectly once again. They called just after 3pm with the diagnosis and estimate and the car was ready to pick up by 4:30 even with them having to get the part from a supplier. The price was very reasonable, coming in just a bit below the verbal estimate.I could not be more happy with my experiences here and gladly recommend them to others.

Er
Review №53

By far the best auto place Ive ever been to. The staff is super friendly, knowledgeable and everything is reasonable priced. By my wife and I have high mileage cars and whenever we need any work done we take the cars here. They do emissions here also. Highly recommend.

Sc
Review №54

Great people. Great place.

Mi
Review №55

They are always good to me at Farm Car Care Center. This time i went with a totally flat tire and they took me right away and i was off with a new tire in less than an hour. I highly recommend you go there!!

Ly
Review №56

Great customer service with a Smile!Went in for an emission test and on my way over found I was due for an oil change, they took my car in no problem even though they were due to closein an hour.The customer service and pleasant personalities were an added bonus! :)Thanks!

Ed
Review №57

I was apprehensive to go to this shop, I was not familiar with it but once I entered the shop the front desk guy, sorry I dont know his name, I think its Walter but he had such a positive attitude and great energy that I felt as if I was here before as if I was their top customer. With that alone I knew I had arrived at the right place. I had new tires and an alignment done at an unbelievable price. I drove my car all the way to new jersey and what a smooth ride it was. I would absolutely return and recommend this shop to everyone. Exceptional job and I am thankful, thank you guys...

Mi
Review №58

Great customer service

Sh
Review №59

We have been bringing our vehicles to Farm Car Care for several years and would recommend them to anyone looking for good service.

Ja
Review №60

Went in for a emissions test out in under 20 minutes. Great and friendly service! Cash and keys and youre good to go!

Ta
Review №61

Thank you for the tire fix Mike and tire guy! Ya’ll are always very accommodating and great CS! Be safe!

Pe
Review №62

Top notch service in all categories!!

Je
Review №63

I had a problem with my car about five years ago, it had broken down and Farm Car Care was the closest garage I could tow it to. I had been there before for my emissions testing, but this was the first time using their other services. They fixed my car for a lot less than was estimated and a lot less than any other garage gave me an estimate for. They have been my garage ever since but I havent written a review until today, because today they went above and beyond.Today, Mike called me and asked me if I had a new alternator put in my car recently. I had totally forgot that I had one put in last September. Instead of putting money in his pocket for parts, he was honest and protected his customer instead of taking the sale. Now, the parts and labor are being covered by the other garage. I have to say that is something you rarely see in a mechanic and it explains why they are always so busy. In fact, their busy schedule is probably my only complaint about them. They take a little longer to fix your car and get it back to you, but its because everyone in town uses them because they have made such a good reputation for themselves!

Ta
Review №64

These mechanics have fixed my Jeeps a couple of times over the years and I felt compelled to write a review. I have had to get repairs on my Jeep twice in the past couple months. I drive older cars and things often break! Their assessments of the expected repairs are accurate; the bills you get are usually close (or lower) to the estimates. No surprises with these folks! Thanks for being so accommodating and communicative!

De
Review №65

These guys are great

Ti
Review №66

Great service and fairly priced. Went on a recommendation to have new tires mounted and balanced, friendly and up front.

Lo
Review №67

Very good workers great environment definitely a place to get your car fixed right!!

sh
Review №68

Mike is the best!

Pe
Review №69

Excellent service from scheduling, quality, speed and value for your dollar. Ive been a steady customer for years and I like to bring my business to them

Le
Review №70

The staff responded in a timely way. The work was done when scheduled and on time. We keep returning there because we know we dont have to worry about being told that we need unneeded work.Thanks!

Sh
Review №71

Not good in my eyes every time i bring some work to them they say they cant do it because its to much work

Da
Review №72

Mike is a great proprietor. His is friendly and honest. Highly recommend

De
Review №73

Excellent service and work

Da
Review №74

Great place to have anything done to your car, Mike and his people are honest and have things done when they say and stay on budget. By far my most trusted mechanic in town.

Ga
Review №75

I started going here when I lived a walkable distance away and now that I live a half hour away I cant bring myself to go anywhere else. They are soo helpful and the prices are the best Ive seen.

Sc
Review №76

I have been here twice now. Great service and competitive prices! They are family owned and operated and really seem to try to make it as affordable as possible for their customers.

Am
Review №77

Very friendly and decent prices

je
Review №78

The rear shocks of my car were broken, My friend recommended me that I can ask for help from Mike who is an honest man. After a free check, Mike gave me a fair price that was only half of another imported auto car gave. Thank you for letting me avoid bankruptcy!

Pr
Review №79

If you enjoy being lied to, having your car forgotten, ripped off and treated like you dont matter as a customer and a person then this is the place for you.Mike the owner will lie to you. He will over charge you. If his mechanics break something they will make you pay for it. If you dispute any charges they threaten to hold your car. Ive talked to a few of his staff outside of this place, after hours. They admit freely that Mike rips people off, scams them and forgets their car is even there for repairs!The customer waiting area is dirty and disgusting. It doesnt look like its ever been cleaned. The bathroom cant be safe for use. Its even worse.Run away from this place. Never go here.

AN
Review №80

I am being generous with 1 star. When you take your vehicle to a shop that claims they are experts, they keep your car for several days, they fail to call you that to pick up your vehicle and then when you get their they say “Take it to a dealership”. Are you kidding, the car has an issue with the lights you can’t fix that or figure out where the shortage is from. When my husband said something to Mike (I believe the owner) he just said he was sorry yet we had to pay but the issue wasn’t fixed. Come to find out the owner only allowed the mechanic an hour to look at our vehicle. So if you have an issue with your car (even small ones) this is not the place to go. Go to real mechanics!

Wi
Review №81

Great work and honest pricing

Re
Review №82

Mike is an honest and very considerate man. All his mechanics are very professional and polite. Glad to go to Mike for repairs on all my vehicles.

Ga
Review №83

Very busy shop. Mechanics are very honest. Prices are lower than most shops. Jason the car salesman is awesome! He found the car i wanted fast and at a great price.

De
Review №84

Quoted the best prices on 4 tires anywhere around.I looked up prices at Sams Club, Town Fair Tires and some others on line and no one could compare.Called to make an appointment and not only were they courteous but they got the car in and out in just a few hours.Very Very happy and I will recommend them to all my friends.Thanks

Ca
Review №85

This a great place to have work done on your car. Mike and his crew are great, they do the job at hand and doesnt charge an arm and a leg, had my 17 year old car done a few times.

Jo
Review №86

This is the second time I’ve had to use Farm Car Care and they are great as always. Very nice, friendly, full of happiness and smiles all day long. I would definitely recommend them to everyone.

Ro
Review №87

Mike and the fellas do their best to get you back on the roads!

Si
Review №88

I dont use my real full name because I work in law enforcement. I have been going to farm Car Care for the last 15 years or so. They have yet to screw me over, do dishonest work or for any reason lead me to believe that theyre not honest and trustworthy. Because they work on every make and model of vehicle not every fix is as simple as one would think. Thanks Mike and everyone else that works there. Thanks, Tom T

Er
Review №89

Love, Love, LOVE this place! I’d give it 10 stars if I could. Each time I had my car serviced - the service was prompt and prices were fair. They always followed up with price confirmation before repairs were done. Both Mike and Bob are the best and made me feel comfortable that prices weren’t being gouged or games played with complicated, mechanic-ey lingo just because I am a woman. Being personable goes a long way; they ALWAYS asked about my job and family. That’s why I stayed with them for 5 years! Don’t think twice - take your car to Farm Car Care!!!!

Gh
Review №90

I was stumbling around trying to make it to my 2 oclock appointment on time, only to be sitting in the freezing cold waiting area until closing time for an inspection. Now that I have my car back, its making a clunking noise after accelerating from dead stops that wasnt there beforehand.11/9/2019 - Found one of my brand new lug nuts missing on the passenger side, and the other three were loose enough to remove by hand.

fr
Review №91

A REALLY NICE PLACE TO TO BUSINESS WITH. GOOD PRICES, A VERY FRIENDLY AND HAPPY STAFF AND A JOB WELL DONE.

De
Review №92

I Love this place. Great service. I would definitely recommend.

Jo
Review №93

The owner and staff are very pleasurable and you feel like hone and there price are reasonable.

Ch
Review №94

In and out in 12 minutes for my emission check!

Gi
Review №95

Went there for an emission test. I was out of there in 20mins. The place seemed like a happy group of people worked there. Thats pretty good considering most places the norm is dower faces! Thats where Ill be going for some mechanical probs. Hopefully, Ill get the same experience and reasonable prices.

Ph
Review №96

If you want to get your car fixed properly that is the place to get it done

Ad
Review №97

Bob was great helping us to get our car up and running again! We will definitely be returning for all of car needs!

Mu
Review №98

Super quick response and price very much less then anywhere else and very good staff and straight-to-the-point talk about your vehicles.

jo
Review №99

Straightforward, honest pricing, high quality work. Employees are very respectful, I take all my vehicle business there, highly recommended!

La
Review №100

I had grand plans on my day off until I got a flat tire. The staff got me in quickly to replace the tire and out even faster before the long weekend started. I just moved to the area and will be using them for all my car needs.

Information
32 Photos
100 Comments
4.4 Rating
  • Address:11 Windermere Ave, Vernon, CT 06066, United States
  • Site:http://farm-car-care.com/
  • Phone:+1 860-875-3370
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car inspection station
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations