I highly recommend Vernon Kia had a not so great experience in 2017 and was worried I might get the run around when my engine failed Sept/21 but they have a whole new crew that are top notch. Matt is an excellent communicator and kept me in informed about the progress, there were no replacement engines in Canada and when my engine finally arrived in Canada and was shipped out of Toronto it arrived in Vernon Monday and Ryan in the shop had my Kia Sportage ready to go on Wednesday. It now runs great! Thanks guys!

Unfortunately, kind of, had a recall on a new engine from Kia. Was given a loaner car, promptly, from Matt in service department. He kept me in the loop with the progress of my NEW engine😁. Vernon Kia, mainly Matt in service, was very accommodating, understanding and efficient.

Matt Seigler went above and beyond what I expected. I would give these fellows a much higher rating if one were available. My Kia is 10 years old and never had a problem before so when a glitch happened I took it to another, Kia dealer who was less than honest, I finally went to Vernon and met up with Mat and Technician Nic. They were so wonderful, they went above and beyond everything I expected to find the problem and kept the costs in line. Thank you boys for exemplary service as well as with your patients. I will definitely be seeing you whenever my Kia need help. I LOVE MY KIA.

Service was great, job done on time and as promised. Staff was great all through the process. Highly recommend!

I have frequented three different dealerships and this one by far exceeds expectations. You feel welcome, valued and everyone is so helpful. Thank you so much for the great service!

The service on my car was done quickly and the customer service while waiting for it was very much appreciated. I would highly recommend this dealer.

Staff were friendly, focused on making my experience enjoyable. It was worth the drive from Kelowna to get my vehicle serviced.

After some back and forth with one of their sales guys, Pete, I put down a fully refundable $2000 deposit on a 2021 Forte EX. Changed my mind and bought a Mazda3 instead, but then had an inordinate amount of trouble getting my deposit back. Was told by Pete that its Saturday, man, we have deals to run when asked if my refund would be processed that day. Called and left a message for the sales manager and received no call back. Monday I called and left a message for the general manager, still no call back. Tuesday I see that theyve processed the refund but still no communication from them.Avoid like the plague.

I have had problems with this dealership for a long time. Took my car for a oil change as required yesterday. Matt called me when it was finished. He told me I needed a new battery. Matt probably was just telling me what he was told. I said get me a priceand I will think about it.I picked up my car no where on my follow up does it say anything about a battery needing replaced or the cost like I asked. Matt was not there when I returned. I do not trust Vernon Kia so I took my car to two different place who would have loved to sell me a battery BUT I did not need a 366.00 battery. For me it is one thing after another.

Sales guy made a lot of promises that were not kept. Very aggressive and plushy. Disappointed in the service but love the products.

Amazing!!Amazing!! Service. NickMatt, Al, They were very helpful in a time of complete havoic.I was in BC on an extended vacation. Visiting Kamloops and my engine completely konked out.Im a single lady traveling alone so you can imagine how stressed I was.The Vernon Kia team eased my stress emensly,Kamloops kia couldnt see my car until the end of Sept.I called Vernon Kia, engine tech Nick your the best ( thank you for getting the job done as fast as you did.Matt, Al & all other staff are freaking awesome, thank you a for getting what was needed to get this job done and keeping me well informed throughout.Seriously the best.Aug11th my kia was towed from kamloops and Im picking it up as I write this review. Aug 26th WOW!!!!If it wasnt for the Vernon Team here at kia I would not only be carless but my account would have been empty.They did an amazing job, work done quickly as well as got everthing done so it was covered under warrenty.1000% satisfied with the work done the speed and helping a stressful situation be merely an extended vacation for me.Thank you all so very much for all your help in a time of need.5 starBest experience ever dealing with machanial problems in my life. Top shelf all the way.

I was so impressed of the personal service of the parts person sorry I didnt get a name.Went for a small purchase of 3 wheel nuts and he went way above to find some out of a bin of bulk ones and checked them to make they were right. Then didnt charge me anything .

Finally in step. Blaine service desk excellent. Please keep him. Previous service persons lacking.

They swarmed me the second I drove onto their lot. One of the clowns stood right in front of my vehicle so I couldnt move. I drove around him and left. Needless to say, I did buy a brand new vehicle ...elsewhere that is. I will never step foot on their lot again.

We had a great experience at Vernon Kia for the third time. We are now the proud owners of a 2021 Kia Carnival. The service we got was amazing and we highly recommend Vernon Kia to everyone.Mathieu Lalonde the sales man we delt with was friendly and so was everyone else we encountered.

I went in there to get my car serviced and ended up leaving with a brand new 2021 Kia Seltos. Peter worked hard on getting the best value he could for my trade in while Dylan took my friend and I out for a couple test drives. Both of them were amazing the whole time. Best customer service I have had at any dealership by far. I also want to thank Dayton for all the help getting the numbers to where I wanted and making sure I got the best prices possible. What an amazing team they have at Vernon Kia. Thank you for all the help finding my new reliable car.

Joe and Ken were fantastic helping me purchase my new Stinger. Top notch service and delivered a very fair price on my trade in and great lease package for my purchase. The business manager was quick and didnt spend hours trying to up sell me. Who knew you could go to buy a car and not spend 8hrs in a dealership as the process slowly drags along until you break down just to get out of there.EDIT: Car is still great but dealership and service experience have gone down the tube. Booked car in to put coilovers on to lower the car a bit. Quoted 4 hrs. Drive 1hr to the dealership to drop the car off, they call me 1hr later and tell me they cant get it done in time. Drive 1hr home and another 1hr. back the next week. Drop the car off at 8am and here I sit at 3:30pm with no time when it will be ready. Service manager then tells me they have never done this before...they excel at wasting your time but thats about it. If the service department is a factor in deciding to buy a car from a dealership, run away now. Should have bought the G70 from Genesis, at least they have courtesy cars...

Not impressed with the sales tactics used here. Offered one thing to convince me to purchase the vehicle then removed the offer without telling me later on. Just make sure you read the paperwork closely before you sign anything because they have no problem lying to you to close a deal.

Not impressed . I love my Kia Sportage but the salesman Kobe had told me of course I have the extended warranty, told me I am approved through Kia financing . Deal is done and i find out there was no extended warranty. So the windshield was fixed they paid for it but still, would of been nice to know before the deposit was paid . Took days to get the manager to add the extended warranty Kobe told me I already had . Kobe is not returning messages and I received a letter stating I was not approved through Kia financing and nobody has explained to me who the financing is through despite aFew messages and calls to Kobe . This has not been an easy process nor do I feel Kobe even knows what he’s talking about ... love the Kia, won’t go back there when it’s time to upgrade ... hard no

I just drove home in my new Kia Soul and very happy with all the help I received . Dylan answered all my questions and was very patient as it was a very big step for me. Eventually I could see that he was right and had picked the best car for me. All the staff were very helpful and made me feel at ease. I would recommend Vernon Kia as the best place to buy a car in Vernon!

Vernon kia and friendly they works very hard to make it work for us we love are kia vehicles are not the like there old models verry well made we love are Sedona

Dylan was fantastic during the whole process of us buying our Kia. He didnt rush us as we discussed what we wanted and gave us the space to sort out the details between my husband and I. The service team and Peter were also amazing, they got our new winter tires on in record time and before we knew it we were driving off in our new Kia! I highly recommend the Vernon team.

My Mazda broke down this morning and I called Kia and connected with Al in service. Right from the start he went above and beyond to get me back on the road the same day! He was professional and efficient! Thanks Al! I’ll be back again!!

Just pull up to Vernon Kia and you will feel welcome and taken care of. The staff go all out to make you service, recall or you purchase as easy as making apple pie. Hope you all enjoy your Kia as much as I do.

From the moment we pulled up to the second we left in our new Kia, Adam, Peter, Dayton, and the whole Kia family made us feel welcome. Adam was a pleasure to work with and helped us pick out the vehicle that best met our needs. Peter was kind and attentive throughout the process, while Dayton ensured that we understood everything on the finance side. If youre looking for a new vehicle, you wont find a kinder, more helpful team than that of Vernon Kia.

We recently purchased a 2021 Kia Seltos from Vernon Kia and have to say that our experience was a 10/10. Peter and Kobe both went above and beyond in exceeding our expectations. I would encourage anyone looking for a vehicle to stop by and see what they can do for you.

I just bought my very first new car from Kobe at Vernon Kia yesterday and I couldn’t be happier! Everyone in the dealership was very welcoming and accommodating. Kobe ensured my every need was met and every question was answered. I’d also like to give a big shout out to Corey, and Chelsea for all their hard work, it’s greatly appreciated!!! Thanks Vernon Kia!!

Firstly, to the sales manager that allows this practice; for the seemingly the seventh time, I dont want to meet you or trade in my car again after I have only had it for one year at this point. I have requested to NOT be called multiple times. I am not sure how much more clear I can be.Buy a car at the Kelowna Kia. They havent called me one time to try this stunt.

I would like to personally thank both Steve and Katie at Vernon Kia.I recently had a mechanical breakdown that occurred on HWY 97 last Tuesday (May 19th, 2020) on my way to work which left me completely stranded. They provided an exceptional level of service during this situation by assisting me in a calm, professional manner and providing me a courtesy car to use until the problem could be further investigated. Once the problem had been addressed it was explained to me in a very clear and open way going over all my options and time frames available. It was all a very seamless process to have my vehicle serviced and back on the road within 3 days, even with it being an emergency, they fit it into their schedule and got the job done.Excellent work and very impressed!

I recently traded in my car for a used SUV at Vernon Kia. The service, test drive, and opportunity to deal was awesome. Kobe and Corey were very helpful, kind, and fair when it came to the trade in as unforeseen circumstances made the deal less in my favour. The overall experience was great.The only negative part was when it came to getting the financing with Chelsea figured out. Chelsea herself is a very kind and easy going lady. However, I ended up spending a couple thousand (before interest) on a health plan which I will never use & documentation fees (?). I was told in the moment that in order to go through the particular bank I had to choose one of the health plans, but in following up in the next day with the bank I realized I got a bit conned as it was indeed optional. Additionally, the finance ended up being more than the original agreement (sale price), which to be fair I should have read through the deal carefully... an expensive lesson.Overall, Vernon Kia was very professional, kind and fair to deal with. They only loose 1.5 stars in my books for the financing fiscal.

I highly recommend Kobe, our sales consultant at Vernon Kia who made the purchase experience enjoyable. He was helpful and answered our question. I felt quite comfortable while at the dealership. We also had the opportunity to meet briefly with Dayton, the Sales Manager. We left Vernon Kia knowing we had made the right decision to do business here. Thanks Guys!

Just bought my second KIA from Vernon KIA. Adam Durocher and Dayton were a great help and very personable. Would highly recommend speaking with Adam or Dayton they made my buying experience pleasurable. Thanks guys love my new Hyper Blue Forte :)

Koby and the Kia team were helpful and courteous. I would highly recommend them.

Our engine blew in our Kia Sportage, apparently a common thing with the 2015 Kia Sportage. Towed it to this dealership where they had the car for 2 months, and they paid for a rental car for us for 5 days(because that seems fair?). Each time we would inquire about when we would get our car back, they would promise it within a week, but it would keep getting delayed without valid reason. Im sure you can get a nice car here, but if you need service, take the extra half hour and take it to Kelowna.

Dayton worked hard and got me a low percentage rate that I did not think was even possible for my situation. In and out of the dealership in under 4 hours! I would recommend to everyone! The warrenty is the best, so peace of mind through the whole loan is there. Thank you so much Vernon Kia!!I had an issue that made me an unhappy customer, but talking to the Manager Peter and he was able to rectify the problem to make me more than happy!

Excellent service time and time again throughout all our vehicle purchases!Dayton Inglis goes above and beyond everytime to meet and beat our requests!Would recommend this dealership to anyone who is looking for the most stress free buying and servicing experience out there!!!Love my new car and love the great servicing I continue to get even after purchase.

Bought my Telluride there last year. Great dealership, very helpful and supporting. Want to praise Dylan Johnston as he is a very personable and friendly guy who led me through the sales process very smoothly and made it a great experience. Would definitely buy there again.

Dylan has helped me buy two Kias now, and he truly is a great guy to deal with. Absolutely goes beyond what most would and he is fun. He is very helpful...even after the sale, that is really important. He responds quickly with answers and wants to get you in the best vehicle for you.

Great experience with Steve & Katie in the service department. Both went above & beyond the call of duty - highly recommended

The team at Vernon Kia is so incredibly helpful and super easy to work with. They helped us find a vehicle that was perfect for our needs and fit easily into our budget. We couldn’t be more happy with our purchase and the amazing customer service that we experienced. Dylan, Dayton and Chelsea, Thank you so much for all your help and for treating us so well!

Pick up a Telluride from Vernon Kia and was really impressed with the experience. Drove in from Calgary and everything was ready to go when I arrived. No need to do any last minute haggling over my trade in or the price on the new vehicle. Follow up questions were promptly answered as well!Thanks Vernon Kia!

Better late than never! Back to October 7, Cory, thank you for resolving our tire problem so generously that I felt embarrassed -- in a good way!! Plus, when our Kia came out of Service, it was gleaming. All the travel mud had been washed away and with the new winter tires/rims, the vehicle was almost unrecognizable as ours. (A little note for Kobe :), do check your April files for the separate winter tires/rims sale invoice.)

I recently traded in my 2017 Kia Soul for a 2020 Soul, making it the third Soul I have owned.Every single person who works there from reception to parks and service to sales and financing are fantastic and have made me feel so welcome every time I go in.Not once have I felt pressure to buy something I dont not want or need.I want this to be my last car for awhile, but rest assured I will be going to Vernon Kia for any vehicle purchase and will continue to recommend them.

Manager -Dayton he handled the situation very well and solved the problem in extreme professional manner. I highly recommend their customer service wheres their primary goal is customer satisfaction.Excellent- highly recommended and set as my preferred dealer for all the time.

Called Kelowna KIA about a warranty issue. They advised my car was no longer under warranty and even if it was they werent currently fixing warranty issue. So, called Vernon KIA for a second opinion. Not only were they kind and helpful but my issue WAS a warranty covered issue and it was taken care of right away ! Cant thank Nic and the rest of the service department enough for all the help. Seriously the best and worth driving in from Kelowna for. Thank you !!

I went in with some pretty simple stipulations. I got an approval I told them I didnt want that. I td them what I wanted and they wouldnt even try to work with me. After a week of waiting for them to get back to me I decided to take my business somewhere else. Wouldnt reccomend. Poor service poor communication just bad experience altogether.

Thank you Dayton, Dylan and Chelsea for working so quickly to get my family into our new 2017 Kia Sedona! The space is much needed!! Definitely glad to be back dealing with you guys. You answered all my questions, worked to get us into the van with payments we could afford!!! 5 stars all around!

I have been shopping for a affordable car for our son for months. I called the Vernon Dealer and was connected with their salesperson Dayton. Excellent service and all our questions answered. I purchased a car within two hours from start to finish. Very happy with our selection. My son was very happy! Thanks Dayton you have us as new customers.

Last weekend I bought an upgrade from my 2017 Kia Sportage to a 2020 Sportage, I’m in love❤️. Bethany took the time to contact me and offer me an almost 5% decrease in my current interest rate. She made the process smooth and easy as I work 6 days a week. I also must mention Joe who is another Kia salesperson who stands out for exceptional customer service every time I’ve been in Kia and needed any help. I highly recommend Vernon Kia, also Corey their GM goes above and beyond for his customers!

Thank you Vernon Kia for the great service, and thank you Steve in service for making a bad experience good. I highly recommend the Vernon Kia team.

Recently I have had the pleasure of working with Dayton and Kobe at Vernon Kia on getting an upgrade after being on the you work you drive program. These two have been more then accommodating. They have managed to address every question and concern I have had and more then eager to accommodate my needs and wants and push to get everything done to my satisfaction in a timely matter. Thank you soooo much to the both of you for a great experience working with the both of you! I love my car. So if your looking to have your needs met quickly and in a professional matter I highly reccomend seeing Dayton and Kobe for your every need. They have gone above and beyond. Thanks again :), we love our car ♡.

If youre looking for a great vehicle and awesome customer service be sure to find Bethany Mcisaac at Vernon Kia. She was friendly, knowledgeable and not afraid to go the extra mile. I had a great experience purchasing my 2019 Kia Sorento From Sales, to Management to Finance to Service and Parts ... this dealership is in good hands.

Coming to KIA for a vehicle was truly an enjoyable experience. All the staff was helpful and polite. What is most important to me is the after purchase experience. Every time I come to the dealership I am treated as a most important client and the service is very much top notch. Hats off to Coral Winfrey and the staff at the Vernon KIA. Anyone who reads this and is looking for an excellent vehicle with the after sale service that matches the quality of a KIA need to come to VERNON KIA.

This was a great Experience for my family of 6!! Dylan took the time to go over everything with me and the entire team was so friendly and helpful. I would go there if you are looking for a vehicle!

Dayton and staff are by far the best customer service providers there is around!!!! I had car problems after hours, called the manager, he met me at the dealership and got me into a loaner car. Will definitely recommend these guys to others. Thanks again for the amazing service u and ur staff provide Dayton!!

I recently purchased a Telluride at Vernon Kia and traded in my RAV 4. This is my first Kia purchase. Great service, and an excellent experience. Kobe, Corey and Chelsea were all great. Highly recommend them!

I never thought a car buying experience could be so simple, friendly and stress free. Everything was low pressure and I never once felt rushed to make a purchase. Dayton was exceptional with his customer service and knowledge of vehicles that made the whole purchasing experience a breeze. A huge thanks to the team at Vernon Kia and especially product advisor Dayton Inglis.

Dylan went over and beyond on helping be find my 2017 Kia sportage. Im very pleased with this vehicle. A huge thanks to Dylan and all the staff at Vernon Kia.

Dayton found me the perfect car. The customer service was fantastic. I highly recommend anyone looking to buy a car to go visit Dayton at Vernon Kia.

Bought a 2 year old Kia Soul from Vernon Kia last week, and was very pleased with the quality of customer care and service after the purchase. Great transferable warranty also. Would highly recommend this dealership.

Vernon Kia was amazing to deal with, the team we had when purchasing our new Kia Sorento was amazing! Big thanks to Dylan, Corey and Dayton for the exceptional customer service throughout the entire process!

Dayton helped me purchase my new (to me) 2012 Soul. He is a great salesman. No pressure and answered all my questions. He helped me decide which model would be right for me and Im very happy with my choice. I would recommend Dayton highly and look forward to working with him in the future

My sales consultant Dylan Johnston and the manager Ryan were amazingThey really helped me out in a time of need !!Couldn’t be more happier with my customer service !!Thanks again!

I came in needing a car ASAP. Dionne and Dayton helped me quickly and efficiently through the process of getting me into a clean, efficient car. Exactly what i wanted. My credit wasnt exactly stellar and they also worked with me thru this hurdle. Now I have a nice ride and on my way to rebuilding my credit!

Dayton and Dionne were nothing but marvelous in getting me back into a car loan. Quick And responsive, I was never left wondering if I was doing the right thing. From start to finish Vernon Kia is a treat. Thanks Guys!!

Had an amazing experience getting my first Kia. Thanks to Kobe, Dayton and Chelsea. They helped me from start to finish and I will be recommending anyone who needs a vehicle to come here.

We recently traded in our kia forte for a kia sorrento SUV. We had the pleasure of dealing with Bethany, Dayton and Chelsea. They were all highly knowledgeable, and they went above and beyond for us! We highly recommend Kia Vernon!!

Very friendly staff, so approachable and great deals. Just look for Kobe, Chelsea and Corey.. :)

Fantastic, friendly staff. Helpfull in every way. Highly recommended !!

Very helpful people - good dealership. We’ve had good experiences here

My son bought a used car from Vernon Kia. His very first car. Months after purchasing it we found out car had some major safety issues. Went into Kia and after some discussions with Eduardo Kia finally decided to fix all safety issues at no cost to him. Thank you Vernon Kia. Now I can be worry free when my son drives this car.

Went in for servicing. Great people, cleaned my car without me asking, thanks guys! Above and beyond, thanks guys!

Excellent service, amazing magical people! We love you guys! 3rd vehicle bought with Vernon Kia!!

Vernon Kia has been great during my vehicle searching experience. Wether is Coral in sales or Andy is service or they’re GM Kevin, I always leave happy and well taken care of! Thank you Vernon Kia for everything!

Big Shout out to Dayton, Dylan and Corey and the whole team at Vernon Kia. Came in in a bit of a bind and the whole team went above and beyond to help me! Been a customer for a couple years and everytime it is an awesome experience and everyone is professional and helpful! Thanks Vernon Kia!!! 🥇🚗😁

Dayton took the time to work with me and listen to what I wanted rather than trying to tell me what I wanted - huge relief - so it was a great experience. I was also probably one of the higher maintenance clients hes worked with and he was patient and answered all my questions very well through the whole process. The good atmosphere in the showroom helped me relax as well! Friendly people all round.

Really great experience! Deon and Dayton got me in a car right away. I would give them 2 thumbs way up:)

Walking into Vernon Kia and the care of Dayton was a complete blessing. After having a steeply negative experience purchasing a vehicle at another dealership I hoped all over the Okanagan looking for someone who could help me. Finally landing at Vernon Kia I immediately had the most candid and open conversation with Dayton Inglis. Over the next few months he took the time to work out a deal with me and now Im walking away with a car far more reliable and incredible than what I had before. Thank you Vernon Kia for setting an unbelievable level of customer service unseen in the automotive sales industry. Any window shopper or serious buyer will make a mistake by not stopping here first.

Bought our first new vehicle from Vernon Kia. the experience was awsome! The staff was very acomidating nice friendly down to earth real people. Fed us pizza for lunch and had all the answers to our questions. Got better options in our Sorrento SUV for a better price then any other dealer could.

Dylan Johnston at Vernon Kia was a pleasure to deal with. He made the process quick and painless, delivering the vehicle to my door step for me to fall in love with right away. I would highly recommend Dylan to my friends and family!

I came into the Vernon Kia dealership to be welcomed warmly with professional and prompt service. Im happy with my new car and very satisfied with all the service Ive received here to purchase this Forte of mine.

I was super impressed with the service that I got at Vernon Kia. They went above and beyond for us. They were patient and understanding while we tried to make a decision that would be best for our family. The team really worked hard for and earned our business and made me feel valued as a customer.My husband works long hours and couldnt get down to the dealership to see the van we were interested in, so they made accommodations for us. Broden was incredibly helpful and engaged without being pushy. He and Eduardo really made an effort to get to know us and what we wanted in a vehicle. They patiently answered all of my questions and went through each feature, detail, and scenario thoroughly so I felt confident that I knew our options and what wed be getting in each vehicle choice.Throughout the process, I spoke to Kevin, Eduardo, and Broden several times on the phone and they were always very helpful and thorough in answering my questions. They also communicated with me by email at times, which was nice so I could see the features and details in writing.I didnt get the feeling that they were trying to sell me one vehicle over another, even though there was a significant difference in price. I really felt like they genuinely wanted to get us into the vehicle that would be the best choice for our family.Once we had decided on a vehicle, the paperwork was done very efficiently so our twin babies and I didnt have to spend too much time in the dealership. Dionne is great at her job and went out of her way to make it easier on us!We are very excited about the vehicle that we chose and overall, the whole experience (which could have been very stressful) was a great one! Thank you to the team at Vernon Kia for your above and beyond customer service!

Big thanks to Dylan, Corey and Dayton for helping my wife and I find our dream suv a Kia Sorento

Just bought a 2015 Kia Sportage at Vernon Kia and found it a stress free process. Excellent customer service. Thanks Dylon.

Coral winfrey was extremely amazing, she got me into my very first new car. Great work done by all at Vernon Kia

Vernon kia Dylan went above and beyond for my family today never thought we would be driving out in a brandnew van and theres even free childcare Dylan is amazing with kids thank u to Dylan Dayton and Chelsea u are all wonderful

We purchased a used vehicle from this dealership and had a misunderstanding. We were told that the vehicle that we were looking at had a higher trim level then what it actually had while the sticker and paperwork did state the correct trim level. My wife and I went back to Kia and discussed the situation with Kevin Morata. Kevin listened to our issues and we managed to come to an agreement. Our problem was resolved in a concise and professional manner.

Dayton, Dylan and Ken are always great to deal with! Keep it up

Absolutely the best team at #VERNOKIA they truly know how to make a sale go smooth and simple. ANYONE looking for an addition to their car family ...this car family is for you! Thanks to the moon and back @dionne @dayton @dylan @peter!

Awesome customer service! Thanks guys and gals

When i went to Vernon Kia to look at a new vehicle the staff was incredible, fast, super friendly service. Thank you to Dayton Inglis and Dionne Loewen for making my new car buying experience painless and enjoyable.

Great staff at Vernon Kia. I have dealt with Dayton Inglis in sales for years now and have been very impressed with his professionalism and knowledge. The rest of the staff have been great as well.

My wife and I just traded in our 2011 Sorento for a 2018, Dayton and the Vernon Kia staff provided amazing service and met every on of our expectations, we look forward to our new car and continued great service that they will provide.

Tried to go here after my 2013 Sportages engine blew at about 110,000km. They were condescending and laughed in our faces when we asked about warranty (I bought mine used, warranty didnt transfer). They also denied that this has been a common problem with that specific engine for 2013. So we went to Kelowna Kia, and they managed to get my engine under goodwill warranty and totally free to me without any difficulties. Will continue to drive past this place to go to Kelowna Kia.

We werent looking for a new car we were just in for a service and Dayton approached us about getting us into lower payments and a newer car. 3 weeks later we are in a new 2018. Dionne of course worked her magic and did us even better then the original offer. We are so pleased with the service we recieved from these two. To be honest Dionne is the only one I trust to setup any purchase and gives me awesome advice everytime I am in. Dayton really listened to our issues and other comments. This is our third from Vernon Kia now and we are so stoked about every vehicle we have bought from them and the service we have recieved.Thanks again Dayton and Dionne for once again helping us. Craig and Wayne.

Always a pleasure at Vernon Kia! Dionne and Dayton are AMAZING! Thanks again for everything!

Great dealership and great service.

Dayton at Kia helped me with the purchase of my new used car and made the process easy and was very efficient. Thank you!

Big shout out to Corey and Josiah at Vernon Kia, they went above and beyond to help me while I was shopping around for a new vehicle.

We just purchased a gentally used sorento on Friday . Love it and the staff were amazingKevin the manager was the best, he was honest and friendly and aprochable every thing a great manager should be !!! We walked away from there with a great feeling!Dylan was great as a sales man answered every question and was soo honest and great to work with !2👍🏻 On this visit THE BEST WAS THE FACT THEY BOTH REMEMBERED MY SCENT ALLERGY AND HAD THE CAR CLEANED WITHOUT SCENTS AND I HAD NO REACTION !! YayI highly recommend this dealership