Had a really helpful experience with this store. Young or old doesnt matter,EVERYONE KNOWS THEIR STUFF! I go in get help and am on my way. Good stuff!!
Noe was very helpful in finding and replacing a battery for my Jeep. He was very knowledgeable and even more efficient. Will come back solely because of him!
Auto zone is what the name states.They have everything auto you could ever want,and on top of everything they will actually walk from behind the counter and guide you through most car problems. Knowledgeable, and friendly and a large selection of great car products.... The zone is most certainly the place to seek out in times of auto issues. 🚘
Quick and friendly staff super knowledgeable.
Very rude I am sorry you are busy but hanging up on someone trying to get information terrible customer service. I don’t mind holding and am reporting this stores rudeness to the franchise.
Had exactly what I needed. It was ready for pickup when I arrived. Pleasant staff.
The courtesy and friendliness of the staff was outstanding.I wish every store I walked onto treated me like the staff here did.From the moment I entered I was personally greeted and directed to the correct isle.They offered to order items they didnt have for me.Thank you. You do customer service properly!
Hello my name is Mark kat is my wife. Thanks Tiffany S. I bought light bulbs for our car, but not before Tiffany gave me a quick lesson about the different bulbs to choose from! She was AWESOME!! Tiffany then asked if i would like for her.. Tiffany to install them! I said very gratefully yes please, in less time than you or i could do it Tiffany was done👍. T.Y. Tiffany S. AUTO ZONE #4948
I pulled into AutoZone after getting my battery jump-started and was so kindly greeted by a gentleman named Neville. I told him I needed a new battery. He gave me the options and told me to open the hood and he’d meet me out there! I was so surprised as I truly thought I’d be on my own. He did the installation and took care of my old battery. This AutoZone will definitely be my go-to! Thanks, Neville!
I’ve always liked AutoZone and this one is no exception. It’s clean it’s open it’s well lit and the staff is friendly. I was in here for starter which they happen to have in stock which was nice and unusual. It seems like just about every time I’ve been here They’ve had exactly what I’m looking for. I hope they have the same for you!
Manager is always helpful. Friendly staff. Parts are always available.
Always great staff service & support. Store Layout is smartly well done & clean: Thank You. I know very few Businesses like this I enjoy coming to, that appreciates their customer needs first, and not make the customer wait to spend their money & take care of their critical needs 🌟🌟🌟🌟🌟
Tiffany was extremely knowledgeable and pointed us in the right direction for our truck. She truly stepped above and beyond to help us when we felt stranded. Her and Corbin were kind and showed true customer service.
1st day went there to order parts no problem or issues. But the next day when I went pick up parts. 3 or 4 employees were in the store. All employees acted like it was a burden come help. Too busy talking (BSing)to each other, and trying to get someones attention outside of the store instead of helping the customers inside the store. Male employee was too busy knocking on the window to properly take care of ringing me out... it took 5 minutes just to give $4.00 change... needs either retrained or out of the business!!!!!
Girl at counter helped with a serpentine belt, I told her I wanted the best one available...she dropped one on the counter and said it was the one....look at receipt, only one year warranty...took it back with receipt exchanged duralast for champ io on with 3 yr warranty...visit the state rd 60 store, more knowledgable staff,better service
Corbin mason was so professional and knowledgeable on installing my wiper blades !!highly recommend auto zone
Had just what I needed
Jessica at #6091 is awesome! She goes above and beyond for customers!
Came in on the spot for a new battery, called and within 15 minutes I was able to come out with a new battery installed. Neville was very knowledgeable and friendly! He made having to get a new battery a lot less stressful :) he is a great store manager!
I just had an outstanding experience at this shop. Spoke with Neville on the phone to confirm they carried a battery for my car. When I purchased it he took the time to put it in, lube the connections to avoid corrosion, AND showed me that I was out of radiator fluid. COMPLETELY dry. He was kind enough to put it in the reserve tank for me too! This will definitely be my go-to auto store. Thanks Neville, your we’re kind, professional, and pleasant to work with. You are an assist to the company
I have not seen better customer service ANYWHERE. I was driving my Dads vette across state from Lake Wales to my home in Vero. Stopped at a drive thru to bring some food home when the car began overheating. Fortunately, Auto Zone was within sight. Stopped there for help. JUSTIN was absolutely amazing. Helped me find the right coolant and then went above and beyond when I found out the battery was dead too!!! Gave me a jump start so I could move the car near the store and then installed a new battery for me. AMAZING. Thank you.
Very helpful for what your car or truck needs. If its for some reason not in stock. Their more then willing to order it. Staff is very friendly and always willing to help you. Covid 19 conscious as well.
This store is very professional and clean. I have dealt with Tiffany and Mr. Neville, people this store should be very proud to keep. Because of these two decent employees i this is my part store and i buy many panrts. Thx Tiffany And thx Mr. Neville and thx autozone for having them...
Not friendly or helpful like the new store on SR 60
The experience was not good. I order a deep stick and a hood holder they advised me that it would arrived the next day when I went to pick it up to my surprise they said that the hood holder wasn’t there until one more day. And the deep stick I received was not for my car. When I came back to return it and try to show the picture instead of looking at it or to see if they could get it the answer was if you got that u it a because we don’t have the other one. WHAAAAATTTT??? And I am the customer.
Sean was very helpful and knowledgeable about everything
I would give zero stars if possible! Had my son go back up with receipt to get a court charge back they refuse to give court charge back because they said their policy is they have to have a debit card with a sign up that clearly says if you paid with debit you get cash back even pointing the sign out to them they still refuse to give the cash back causing me to have to leave my job to go back up there and get a return will never do business here again
The reps were very helpful. Will be going again
Very knowledgeable about items n location now to use them !
Best AutoZone I have ever been too. Commercial is great here.
Excellent service!!!They let me use their fuse reader thing for free and directed me to a few options to help with my rental’s check engine light.I would definitely recommend giving them a try before going to a mechanic to get a quote!!
The service was awesome! My car battery was really corroded and Neville went above and beyond to helped me out with it. He then gave me some recommendations on how to care for my battery.He was very pleasant and patient, even though it was so hot and humid out. He is the perfect example of what a qualified, professional staff should be.
It took a minute to track someone down for help but once I had someone it was great. I needed a pretty obscure part for an older vehicle and the gentleman at the counter quickly determined that they actually had one in stock, retrieved it, and rang me up. I will definitely use this store again.
Jay went out of his way to help us with a car problem tonight- he was so nice and didn’t mind stepping away to show us some things under the car hood. It’s hard to find quick and efficient customer service today but Autozone was right on it! Thank you, Jay!
Such nice helpful people here. . My go to stop for all things auto.
Good service.
Best parts store in Sebastian. Havent had to take a wrong part back since dealing with them.
Tiffany was very respectable and very helpful, also very knowledgeable, i would recommend this store to everyone
I got what I was looking for. In and out.
I needed a new car battery and went to another Autozone in town but their staff was not trained to replace mine for me. Feeling hopeless because all other auto shops were closed, I tried this Autozone instead. Neville helped me immediately and had my battery replaced within 10 minutes! His friendliness and efficiency had me leaving in a much better mood than I came in. Thanks Neville!
Great people, great service!
Perfect! Amazing staff!! Tiffany S. Was amazingly helpful and super friendly! Give her a $2.00 raise!!!
Neville was amazing. My tail light was out. I went to another Autozone which gave me the light bulb but didnt change it. And suggested I watch a Youtube video to install it. Now, I dont know how to do these things. I called this location and they said they could help. Neville changed it in a jif. I even tried to offer him a tip for his time but he refused to accept it. Kind, quick and professional.
Wasnt pleased..I wanted to return a part but it didnt mach with my phone number so now Im stuck with a part that I dont even need!plus the sold me the wrong part!
I shop here sometimes for my business
Good store to do your shopping for car parts or accessories if you bring time. Sometimes it is empty and they are helpful, another time they are busy talking to each other and forgetting their mission. Friendly and clean store in general. Nice parking on a busy street makes it easy to refill your windshield reservoir etc.
Amazing customer service. Wonderful customer service for Spanish speaking customers as well. Staff is always smiling. The store manager was also helpful and sweet.
Very Helpful Staff
The customer service here is amazing. Sam E. went above and beyond to help me find the tool I need. I will definitely be coming back to this parts store
Excellent service...very knowledgeable. Went to completion first and they said the piece I wanted was only available from BMW. But the experts at Auto Zone ordered the piece and it will be arriving overnight by 12 noon!!! Tnx so much!!!
Okay I just want to
Nice associate.
Very helpful staff
Terrible service. Go to OReillys. AutoZone refused to honor warranty on Sylvania bulb, even though product was within manufacturers warranty period, product packaging said it could be returned to place of purchase for refund, and I had the original reciept. Was told by AutoZone manager that AutoZone refuses to honor warranty claims beyond 3 months, even if product has 12 month warranty. Go to OReillys. They honor warranties for 12 months and they dont jerk around the customer.
Have 99+% of what l would like to have 99.9+% of the time. The personnel are very helpful, courteous, knowledgeable and friendly. If l had a business l would hire every one there that is how they rate.
This place was good. Staff was friendly and the store had pretty good prices. Not able to order many specialty parts for vehicles.
Always helpful staff. Knowledgeable also.
They were helpful with battery ..when it came to other questions it wasnt that easy..there was only a couple other people in there..i should of asked the lady working the aisle sto king..she asked if i needed help which i shouldve accepted but already qas waiting on 1st perso that asked me..big mistake
Quick service, great customer service, had me in and out.Volunteered to help me out also after the transaction. Never had such fast service.
But a windshield wiper for the drivers side of my car, the wiper was a high-end Bosch that I chose the wrong style Im used to a J hook so its not a J hook, they exchanged it with no problem and they went and picked out the ones with the J hook, very pleasant people.
I came to get a check engine light read. They were very friendly. Had regular trafffic and enough employees to serve everyone very quickly. Located off. US1 in Vero Beach.
Not much help at all, unless you drive a $50,000 vehicle.. Over an hour there and not one associate offered to assist me...So I went to O O OReily and immediately was helped...
Clean store and quick to help. Knowledgeable staff.
Knowledgeable staff, they helped me diagnos and issue with my car, the following week they helped install a new battery in my wifes car.
Great help on parts and helping us with car needs
People here went WAY ABOVE AND BEYOND to help me get my battery charged before they left to go home. (while I sat outside with a 5th wheel hooked up) thanks Josh!! and (sorry to the young lady I forgot her name!)I also got help earlier with the info I needed, and purchased what I needed to run batteries in parallel 😉 awsome!
Friendly service went right then found what I needed what you need satisfaction
Be careful when ordering on their website. A lot of parts do not necessarily match your car even if they claim they do.
Good selection of parts and the staff always tries to help the best they can
Best prices helpful people
Clean and stocked.
TERRIBLE EXPERIENCE!!!I called at about 8am, to see if they had the fuel pump I needed. The guy on the phone confirmed that they had it in stock. When he brought the box out, it had crushed corners, and had been opened. I told him I dont usually take open boxes, because something is always missing. He said, Lets check. He opened it, and he said, It looks like everything is there, and I asked if he was sure. ( I am not a mechanic) I took the pump, and made the 21 mile drive back out to the west side of 95. When I gott there, my mechanic said, the strainer sock is missing!!! I called the store, and spoke to the same guy. I asked about it, and he said, Sometimes they sell em without it!!! I said, Dont you think you could have told me that??? He said, Well, you looked at it!!! I hung up the phone, (I dont argue with morons), and made the 21 mile drive back to return the pump. The store managers heard my complaint, and could care less. Not even a Sorry.......nothing!!! The male manager even went to the back of the store, when the girl asked him to put in his code. He never came back, and just left us both standing there. The Spanish girl, who is also a manager, finally came and entered a code. Again, not even a sorry. I threw my rewards card on the counter, and said I wont need this again, and without even looking up, the female manager, just took the card, and threw it in the trash.I WILL NEVER BE BACK.I have a business with 8 vehicles. I dont think their actions were very prudent.I do not recommend this store AT ALL!!! I went to the new OReillys, and opened a new account, and by the way, I bought the fuel pump from them, AND IT CAME WITH THE STRAINER ON IT!!!!!AND IT WAS $70 LESS !!!!!!
Neat thing is theres always someone there to ask if I need any help and theres always someone as knowledgeable to help me great place
They definitely exceeded my expectations when it comes to warranty.
Great service! Very much appreciate the help given to me by Brian.
Very unhelpful you think a parts store should be able to test a battery not this one.
They actually had the part i needed
Nice people
Out of 4 available parts stores, this is my favorite. They offer the most services, quality parts, availability of parts, rewards, in-store selection, and competitive prices.
Went to this place today at 9:45am. I asked for help and asked few questions this associate had no intentions to help me. It was like I was bothering him. What a customer service....Very disappointed!! I went to other businesses (auto parts) around the area wow what a difference...
Decent place for parts. Wal-Mart quality stuff.
Helpful. Replaced aging battery for free.
Very disapointed in new employees . they refused to speak english, did not give me information I needed on a part i ordered, and were screwing around eating on the front floor by tools and parts. Not perfetional at all.😞
Had exactly what we needed. Amazingly helpful!
Theyre helpful and easy to work with.
Very helpful and very friendly.
Very polite worker store is clean things are in place
Yea. Again they will hire anyone here. WOW
Excellent customer service super helpful.
Fast & friendly reps
Best prices and warranties on parts. They help you with all your needs.
Always helpful, but slow service.
Great customer service 👍
It was an ok place though the people there could work on there customer service alittle
Terrible customer service not enough employees frustrated customers
Nice place, friendly people! Didnt find what I was looking for.
Very accurate parts.
Service is horrible you need to hire people who knows about automobile so you dont have to repeat yourself 20 times