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Mattress Firm Verona
32 Bloomfield Ave, Verona, NJ 07044, United States
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Mattress Firm Verona
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Da
Review β„–1

Quick, easy, helpful purchase.Thanks, Matt!The memory foam 10 inch doze is a great night sleep πŸ˜΄πŸ’€ and makes the body feel so good!

Jo
Review β„–2

I found myself in the Verona, NJ Mattress Firm recently and had such a pleasurable experience from start to finish. My salesman was Mike. He was friendly, knowledgeable, and upfront from start to finish. His dedication to customer service was remarkable and his knowledge of each product was masterful. I recommend not only going to Mattress Firm, but highly recommend you go to the Verona, NJ store and see Mike L.

Ha
Review β„–3

Sale Associate was extremely knowledgeable, professional, and pleasant. He demonstrated all the different mattresses and explain in detail what each would bring for us. It was a β€œWONDERFUL” experience

St
Review β„–4

My fiancΓ© and I were on the hunt for a new mattress. We didn’t know what to expect, or what we wanted even, and expected it to possibly be a bit of a daunting task. We ended up going to Mattress Firm and we’re blown away! Steve helped us narrow down and pick out a mattress that worked with our two very different sleep styles quickly and efficiently. We had a great, fast, and painless experience. Highly recommended… 10/10!! If you’re looking for a new mattress make this your first (and it will end up being your only) stop!

Lo
Review β„–5

This was a surprisingly positive experience. Our salesman Steve was very professional, patient and amiable. Plus he got us a great Labor Day sale price even though it was not yet Labor Day. We walked out contented.

Di
Review β„–6

Excellent service. Salesman took time and explained all pros and consHelped me evaluate optionsHighly recommend

Ib
Review β„–7

Steve took really really good care of us. I’m a more than excited that I had the chance to work with him. He made sure that we left out of there with the very best deal. I lost track of the phones he made making sure we that we got the that that we wanted. Thank you very much Steve and I look forward to doing business again. Anyone reading this right now go check out mattress firm in Verona. You will not be disappointed!!!

Ro
Review β„–8

The sales associate was kind and informative about the bed I was interested in. He also gave me a discount on top of the sale which was nice of him. He wasnt pushy I wish more sales people were like him.

Ab
Review β„–9

To make a long story real short. I order a full size box spring on May 25,2021. Paid and full that day. It was delivered on May 27,2021. I noticed it was the wrong size. I immediately called mattress firm. OnMay 29,2021 my full size box spring was delivered, an exchange for the Queen size. I am satisfied with the quality of box spring and the added height it gave my mattress. PEACE !!!

mi
Review β„–10

Everyone in the store is so friendly. The manager was a wealth of knowledge and gave us full insight into all of the options available to us. We are very happy with our bed and the experience. The best ever Bed purchasing experience.

al
Review β„–11

We just purchased our new mattress and Steve was absolutely amazing! So incredibly helpful and so nice! He was so informative! Can’t recommend Steve enough!

MA
Review β„–12

5- star customer service! No pressure, just solid advice from sleep expert Steve. I’m a happy customer and highly recommend the Verona branch of Mattress Firm.

Au
Review β„–13

My husband and I went to Mattress Firm in Verona to look at Tempur-Pedic mattresses. Muhammad gave us detailed information on all the different choices in the store and even had us sample the adjustable bases (which we fell in love with.) He was friendly and knowledgeable and we felt comfortable and confident once we made our choice that we were purchasing the right mattress. He even gave us a discount on the 10 yr warranty which we appreciated. We also had just come from dinner (pizza) and were a bit thirsty, he pulled out 3 bottles of cold water for us while doing the paperwork! Highly recommend this store and Muhammad for service. Deliver was swift and courteous just a day and a half later.

sa
Review β„–14

The associate was friendly, knowledgable, and extremely helpful. He went out of his to assist us. I have gone to this location many times and I always leave very happy.

Ke
Review β„–15

MIKE at Mattress Firm was friendly, professional and SUPER efficient! He helped me to pick out my new mattress without overwhelming me with options. He provided me with pillow and covers for sanitary reasons and I was able to test 3 different floor samples, order my mattress, pay and out the door in less than 1 hour! And my order was set for pick up next day! Highly recommend. Mattress super comfy!

Gi
Review β„–16

Very happy with our purchase from Mattress Firm. Our sales rep Benedicta was incredibly helpful and patient with us as we tested out a bunch of mattresses. She was very knowledgeable about the products and prices and made shopping a breeze !

sh
Review β„–17

I recently purchased a mattress from Mattress Firm Verona, my salesman Steve was very pleasant and very informative with the mattresses I chose. I chose Stern & Foster Hurston Firm. Be back to let you know how well it sleeps.

Lo
Review β„–18

Steve was amazing! Listen to my needs and found me just what I needed. Pleasure to work with highly recommend!

De
Review β„–19

The service was excellent & the options were amazing, I was able to find what I needed

Be
Review β„–20

Received excellent service from Michael the sales associate! He was extremely professional, knowledgeable & personable. It’s rare to meet someone in retail who provides his level of interest & service. The best experience!

Mi
Review β„–21

Mike did an incredible job of finding us a great mattress for a great price. The whole process was very easy. He’s provided excellent customer service every time we’ve made purchases here. Our shopping experience was very pleasant. We will always come here to buy mattresses!

Mi
Review β„–22

Very helpful sales staff. In and out of the store in 20 minutes and mattress delivered next day.

Ma
Review β„–23

Our experience at Mattress Firm with Mike was great. Never felt like he was selling me a mattress but rather educating me on the options and technologies available. Had a great experience there.

Tr
Review β„–24

Salesperson Jaeson was great! Knowledgeable and personable. Most pleasant purchase experience ever!!

So
Review β„–25

Steve is great and helpful. Broke down mattressspecs and costs and was patient when my husband and I were making our decision.

An
Review β„–26

One of the best experiences purchasing, it was very efficient and did exactly what they needed to do in order to help me out. Highly recommend!

Fr
Review β„–27

Steve was knowledgeable about the mattresses. Helped us pick the correct bed for us.

Vi
Review β„–28

They provide very good customer service not pushy like some other places! They made me feel comfortable & help me & my husband to made the best decision according to my needs, and my budget!! So, i would definitely recommend to my family & friends.Vi K.

Ne
Review β„–29

Christine Garoniak was the salesperson she was amazing outstanding service knew the product well made me feel very comfortable a true professional I would recommend her to anybody shes that good.

Ar
Review β„–30

They have good products…Mike is very accommodating!

Jo
Review β„–31

Christine, the salesperson was very friendly and professional throughout the entire presentation. Her in-depth knowledge of the entire product line was quite impressive and greatly assisted me in making my decision.

Br
Review β„–32

Mohammed was great to work with, and made the whole process painless. He worked with us to get the lowest price on our mattress, and even made sure to match a lower price we found online. It was also great being able to try the mattress out in the store before we purchased it.

Ke
Review β„–33

After a frustrating online experience with NECTAR, a friend suggested that I hit a Mattress Firm. The manager, Mike, was incredibly informative, friendly and had managed the location for 10 years. I never felt like he was trying to up sell me. He genuinely just wanted to get me in the best mattress for my budget.

Ta
Review β„–34

Excellent customer service! The sales rep we dealt with was very knowledgeable about the different types of mattresses in the store. She made us feel very comfortable as we tested multiple mattresses, and she was also very patient with us as we made our decision. Shopping at Mattress Firm Verona was most definitely a pleasant experience

Ke
Review β„–35

We worked with Mike and he was both friendly and knowledgeable. We came in with our youngest son (2) who had a lot of energy. Mike not only laughed along with us but exhibited professionalism and patience as we went from bed to bed checking out each option. He offered great advice and added incredible value to our trip. I think we were there for MAX 35 minutes before walking out confident with our purchase! 10/10 calling and asking for Mike, he’s your guy! Trust me!

Ro
Review β„–36

I went to this Mattress Firm and met Michael L. He gave me a great deal on a Tempur-Pedic Ergo adjustable bed for around $1299. Which was way below price! No haggle but was willing to be patient until I found what I wanted. Definitely would go back and purchase again.

Pa
Review β„–37

The sales agent, Randy, was friendly, accomodating, and knowledgeable. The delivery of my goods was timely and went smoothly. The delivery guy was personable, fast, and accomodating.My experience overall was excellent!!

Lu
Review β„–38

Fadi really helped me find exactly what I need, didnt pressure me about price and made scheduling my delivery very easy. I left with everything I wanted and more and felt happy about it. He went above and beyond. Thanks.

Ge
Review β„–39

Went to Verona, NJ store, salesman Michael was very helpful. Got me what I was looking for and was in and out in no time. Very pleasurable experience shopping there.

Je
Review β„–40

Mike from Mattress Firm in Verona is absolutely amazing. If I could give him more than 5 stars, I would. He was friendly via the phone which is what interested me to come in. In-person customer service was even better. We went in looking for one mattress and left with 2 and a bed covering. Thank you for answering all our questions and being so attentive and quick to assist. You had a sense of urgency and made great use of our time !

Be
Review β„–41

The staff here is very attentive and savvy with their expertise in mistresses industry. Harry took care of our needs and guided us to the right mattress. Great experience nonetheless.

cw
Review β„–42

I bought a King-sized Beauty Rest mattress with the adjustable base from here and found the manager there, Michael Luyster, extremely knowledgeable and helpful. He was very patient with me and asked me questions to find out what mattress would be best for me. I would highly recommend purchasing from here as youll feel confident in the decision you are making!

Lu
Review β„–43

Great service and really nice staff! I would recommend.

Mi
Review β„–44

Absolutely terrific service! Fadi Katat, the sales manager who took care of me, was very courteous and helpful in my process. This location offers a great MattressFirm experience. Totally recommended for mattress needs! Thank you again for your wonderful customer service!

De
Review β„–45

The customer Service was very good. Showed me all types of mattress that would comadate my needs in a queen mattress. I needed a medium firm mattress that would help me to sleep and rest comfortable, and not a firm mattress. And the customer Service helped me to find one at a reasonable price. Thanks very much.

Ma
Review β„–46

Actually, I have never experienced such fantastic customer service before. Having recently moved, I have been dealing with many different furniture and appliance companies. The sales rep in Verona was so efficient and professional. He was a pleasure to deal with. I would recommend that anyone seeking a new mattress go to the Verona store. Also if anyone needs an example of how to provide excellent customer service, the sales rep there is your guy!

Ch
Review β„–47

Sales representative Muhammad was welcoming, and very knowledgeable about the product choices. We never felt pressured. Delivery process is outstanding and delivery team members were friendly and efficient. This is our second experience at this store and we will come back when we need bedfing in the future

ma
Review β„–48

Mike helped us find the perfect mattress!!! He was so amazing and friendly! We told him what we were looking for and he showed us the perfect mattress! This was a wonderful experience, we tried other stores and they were pushy . Mike was not pushy at all yet gave us all the information we needed to make the best decision!

Yi
Review β„–49

My husband and had a great experience. We were overdue for a really good mattress. Fadi was our sales person and he is amazing. He understood our need and worked with us to find a great mattress within our budget. We highly recommend it!

Ib
Review β„–50

Comfortable environment and our sales rep Mike provided detaied information on each bed we inquired about.

D
Review β„–51

We had the best experience buying a mattress, we walked away with exactly what we were looking for, thanks so much!

Jo
Review β„–52

I went here with my girlfriend and we were surprised not to see a salesman. After a minute or two we heard him snoring under the covers of what looked to be an extremely comfortable bed with adjustable base. My girlfriend wanted to leave because she felt uncomfortable and didnt want to wake him up so thats what we did.

Ke
Review β„–53

Great selection, easy help buying mattresses.

Da
Review β„–54

The service was absolutely outstanding!

Mi
Review β„–55

I couldn’t he happier. Anytime I need a mattress I go see Mattress Mike and get exactly what my family and I need. Thanks again for a great experience! Stay safe and I’ll see you in a few years for the next one.

Ga
Review β„–56

Good service, very helpful and I recommend using them

Ro
Review β„–57

Its simply a mattress store.

Jb
Review β„–58

Great customer service, Always! I only buy my beds from here and pillows too. Dont just buy one, buy two pillows. One for you, one as a gift 🎁 😁

Ch
Review β„–59

Pete, was very friendly, personable and professional. The mattress was for our daughter and he really asked her opinion and cared about what would work best for her but was also understanding of my husband and my financial limitations. Great experience.

Ma
Review β„–60

Great a great deal. Thank you!

Mi
Review β„–61

Attentive and knowledgeable and friendly service

An
Review β„–62

Walked in got exactly what I need and 2 day delivery in less than 30mins

Be
Review β„–63

Mike was a great help. He took his time to show us which mattresses would work better for us. Great employee with alot of patience.

CD
Review β„–64

I have been shopping around for a mattress and had my heart set on one at Macy’s. While I was driving to Macy’s to purchase it. I decided to drop in to look around for any options at mattress firm with my mom. Michael Luyster came over introduce himself and was very polite. He took his time with us, explained the different types of mattresses are available. Needless to say, I left the store with a mattress feeling confident and have no reason to go to Macy’s anymore. I would recommend my friends and family to purchase from Michael anytime.πŸ‘πŸ€

Ge
Review β„–65

Best customer service!

We
Review β„–66

Excellent and timely service, great staffs,

Un
Review β„–67

Excellent customer service. Elan was amazing, gave me the best advice on a mattress and arranged delivery which arrived as expected. Super easy!

Fe
Review β„–68

I recently purchased 2 mattresses, 2 box springs and 2 frames. The box spring could not fit up our narrow stairway so we needed a split box spring. Since we are in the midst of a pandemic trying to get customer service was impossible. I sent an email no response. Finally sent a text and right away the representative was extremely helpful and very responsive. We were able to process and exchange box spring, which will be delivered tomorrow.Great customer service, great company!Thank you

An
Review β„–69

I had the pleasure of working withMichael Luyster, the sales associate againas usual exceptional service, Store very clean . Mike was very informativeon our mattress SaleWe explain to him what we were lookingfor in Comfort and price range he guided us accordingly Thank you Michael for your wonderful service again . your store will always be our Mattress store for all our purchases

Jo
Review β„–70

Very helpful with matress selection and purchase. Will definitely buy again.

Do
Review β„–71

The sales rep was very helpful to my questions and found me an item that was less expensive than expected. He was polite and made the phone shopping experience contactless and easy

Ke
Review β„–72

My time in the store was quick. Didn’t know what I wanted but left with the best mattress for my new apartment. Thank you so much

An
Review β„–73

Mike was an extremely helpful mattress expert. He went above and beyond to help me find the correct mattress, box spring and pillow for my lower back pain.

Ro
Review β„–74

Sales associate Michael Luyster was excellent in explaining all the options available to us. His assistance was primary in the products we chose.

Ja
Review β„–75

We had a really good experience! Felix was very knowledgeable and patient, he helped us make sure we got the right mattress that fit our needs! I definitely recommend coming here to get your mattress!!

gi
Review β„–76

Our representative, Harry, was very polite, knowledgeable, and a pleasure to do business with!

ro
Review β„–77

Employee was to busy on his phone playing video games. His phone was more important then actually working and providing customer service. Besides that bed came in one day and is amazing

La
Review β„–78

I love the new mattress i purchased i love it

As
Review β„–79

Michael from mattress firm of verona was excellent. Great salesman. Cant wait to get my new mattress.

Ke
Review β„–80

Peggy assisted me with purchasing a wonderful new mattress for my teenage son. She was pleasant, patient, professional and very knowledgeable. Thank you for the wonderful experience.

Ca
Review β„–81

We purchased a Temper Pedic in 2016. Loved it right away. Needed to replace mattress cover this year. The one we got with the mattress is no longer made. We ordered a new one.

Ma
Review β„–82

Magic Mike! Super friendly, easy-going and patient with us. He was amazingly knowledgeable about all the mattresses and technology. We walked away very happy with our new mattress purchase after months of deliberation. Thank you Mike, couldnt have done it without you!

Fa
Review β„–83

I’m so pleased that I chose to come to this mattress shop. Mike was helpful, friendly and honest. Mike made this experience surprisingly easy. I have never written a review before but felt that Mikes customer service was above and beyond. Thank you Mike.

Ke
Review β„–84

RANDY AND JENNIFER WERE AMAZING! Today was about my third time going to this specific Mattress Firm (I bring everyone here lol) and the customer service was yet again SPOT ON. Randy suggested a few mattresses to look as soon as we walked in and explode what we were looking for. After choosing what we liked, Jennifer thoroughly explained EVERYTHING: prices, delivery, and other best tips to ensure we get the best bang for our buck! Everyone who has assisted me at the Verona, NJ location have always delivered impeccable service along with impeccable prices that best fit your needs. Thank you again for a warm (socially distanced) experience today! Until next time...- Grace and Kiara

Tr
Review β„–85

Mike at Mattress Firm in Verona was INCREDIBLY helpful, knowledgeable, and friendly. A pleasure to work with!

Sh
Review β„–86

I have always gone to Macys but with it being closed and needing 2 mattress ASAP I decided to check out Mattress firm. If you are shopping for a new mattress you really should go see Felix! Unlike the sales staff at Macys he is extremely knowledgeable and really wants to help you pick out the best mattress for you to have your best sleep. He will ask you a few questions on how you sleep, if you sleep well, wake up in the night and why, and your budget. He will show you styles based on what you told him. He will explain and show you how the mattress is made type of coils, amount of coils and different materials they use .

Sy
Review β„–87

Very happy with the one on one customer service and very friendly employees thx u so very much.

Ri
Review β„–88

Mike is a total pro!

Be
Review β„–89

Ronnie was very helpful in helping my mom and I exchange a mattress we bought for a bigger size.We came back for a softer mattress 2 weeks later and Mike was very helpful and got us the one we needed within our budget. Very kind and professional!

Ev
Review β„–90

Mike at the Verona NJ store was great, not pushy. Listened to what I was looking for and searched inventory for best deals within my budget.

Br
Review β„–91

We were pleasantly surprised at the level of customer service we received when we went to purchase a mattress at Mattress Firm. We worked with Nick who could not have been more helpful and professional. He was knowledgeable friendly and personable. When we made our selection he completed our purchase within minutes and had us on our way. Cant say enough about our overall experience.

Mi
Review β„–92

Just bought my first expensive bed and Mo and Mike made the experience life changing. Easy to work with, patient and informative.Life time buyer here. So happy this place is close to my home.

Ma
Review β„–93

I had such a great experience purchasing a bed from Mattress Firm. The one sales associate, Ronnie was an absolutely pleasure to work with as he was super friendly and knowledgeable. My husband has back problems so picking out a good mattress for him was crucial. He also helped pick one out that was below our budget which is extremely rare for a sales associate. Overall, they provide a top notch service. Thank you Ronnie and the Mattress Firm team

ja
Review β„–94

Mike, the manager took care of me in such a professional manner. He was so knowledgeable & patient spending the time needed to put together all of the necessary details regarding the purchase of my new bed. I couldnt have asked for more.

Br
Review β„–95

Mike and the team at this store are top notch: My wife had spine surgery shortly after the mattress purchase, and we urgently needed a low profile box spring so that she could reach the bed without a step stool. Mike coordinated the exchange and it was swapped out even before my wife was discharged from the hospital! His expertise in mattress selection was very helpful also, and we’re both extremely pleased with our new bed :). Thanks Mike!

Ni
Review β„–96

Gary was a delight to work with. He intuitively understood what we were looking for and explained all options completely. He was so engaged and interested in helping us; it was as if we were buying a $10,000 mattress, which we werent. We were very happy with the purchase which was delivered in a timely fashion and in perfect condition. Kudos to Gary for his enthusiasm for his product, even at the end of what was probably a long day for him. Thank you Gary!

Al
Review β„–97

Mike was really helpful and made my mattress purchasing experience worth it!

La
Review β„–98

Wonderful customer service. Patient, knowledgeable and overall great.

Ri
Review β„–99

Took their time and really tried to make sure I was making the right decision with my requirements. Really talked his way around the products and knew them well. Went ABOVE AND BEYOND making sure I was happy and satisfied.

La
Review β„–100

They helped us get the best bang for our buck in a short amount of time. Even though we didnt have much money they still let us lay on a $5,000 mattress, just because we wanted to. They treated us with respect and were very helpful.

Information
62 Photos
100 Comments
4.8 Rating
  • Address:32 Bloomfield Ave, Verona, NJ 07044, United States
  • Site:https://stores.mattressfirm.com/nj/verona/mattress-stores-verona-nj-9049.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=new%20york&utm_kxconfid=uflnw2ovk
  • Phone:+1 973-571-9270
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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