Had to get some caulk and paint brushes very helpful employees and coffee ☕
Great customer service. Reasonable prices.
Super friendly. Always helpful. If I had to find a negative, it would be the hours of operation. They need to stay open a little later.
Every part for every need ... Great staff
Had exactly what I needed!
Clean and very fast service, the guys in the yard were kind enough to load up the truck.
Personnel really helpful and gave me different suggestions on repair I didnt know about.
Great variety of material. Competitive pricing.
Had the cpvc & pvc pipe I needed. Thank goodness....
Order wrong, but had friendly service.
Beware! Avoid. Costly mistake.Disappointed. Wanted to support local business, unfortunately staff are complete voids (lack of proper training) and only help find necessities begrudgingly. Multiple attempts, (opportunities) customer service never showed up.For one project, we made a $600 order to start, $150 of that was their delivery charge. Notes on invoice stated to contact me (the customer) for delivery. The building supplies need to be dropped at a certain spot on the property. Instead the 1 ton delivery was left in the drive-way,100 yards from where it needs to be. When I called for customer support asking when they could make good on my purchase, they (basically) said, we tried to call you, we have proof and hung up.I spoke with 2 managers/owners and they both felt this way, stating. We do not have 1 million dollars in business by not satisfying customers.They never made good on the purchase with proper delivery. I will now have to pay a guy another $150 to have the supplies, properly delivered to the correct area.It was made clear, smaller customers are not of interest to this company. The lack of professionalism or customer care has been astounding.If they understood good business practice, they would know small customers can become BIG customers. I usually work in LA and London, was totally excited to build something in my hometown. Im really disappointed in OC building supply and their business practices, but grateful. Now we know who Not to do business with.To find items with knowledgeable, supportive staff go to Ace Hardware. For building supplies go to McCoys Building Supply. Dont make the same mistake I did thinking you were supporting a business that cares for the people of the community. It was made clear by their own management team, Orange County building Supply does not care about business from the little guy.Best, M
I dont know who all these people are giving rave reviews..MUST be family or friends because this is THE WORST place to do business. Not to mention they are rude, condescending and take no responsibility for their OWN actions or inaction. HORRIBLE customer service! Go anywhere but here! You will regret using them for big jobs that for sure! Rest assured weve even contacted a lawyer and the BBB
Great people but, got 140 6 X 6 pine treated fence pickets. They are terrible. Broken, bad edges, split, twisted. Will not purchase pickets there again. My fence customer is not at all pleased. Sorry guys, yall failed me today.
Every time I go there recently, a young man named Richard helps me from behind the register. Actually, after the first interaction with him I started to request him as my salesman. He really knows his stuff and can answer every question I throw at him.I am a contractor and he has helped me work through some rather difficult problems with modernizing older homes, from electrical to plumbing to crown moulding to types of nails.The lumber yard workers are quick and knowledgeable yet pretty laid back with conversation and temperament.The prices are better than anything else in town, in fact it wouldnt be a stretch to say they always Ace© the competition.
Always has your construction needs
Waited forever for someone to load is in the yard.... finally just went back and loaded it ourself....only one truck ahead of us in the yard and 5 behind us. There is usually better service.
Typically have what you need here for the most part. Would recommend going here if you cant make it to Beaumont to go to Lowes or Home Depot. Prices are somewhat comparable, but if I was to guess they are a little pricier than the other big-chain stores. Usually dont get asked if I need help finding anything, but then again most lumber supply stores arent fantastic with their customer service.
My boss gave me a list of stuff that he needed to repair some rent houses. I kinda knew what the stuff was but it would have taken me an hour or more to figure it out and find it. A young man named Taylor helped me right away by taking my list, grabbing a buggy, and with me following him he grabbed everything I needed. I was checked out in ten minutes. Hands down the best customer services I have received in a long time. This is the kinda of employee that deserves praise.
So far.... they have delayed progress to our project by delivering the wrong siding as well as delaying delivery on trim....our contractor has been trying for weeks to wrap up the job and we are constantly facing delays from these guys.
They pretty much have what youre looking for.
Really good service..front and back..
This is the sorriest store I have ever been in. Been there four times material they ring me up for and they dont have and I waste literally hours waiting on. I hope they choke to death on the $60 they got from me today for nothing. I didnt have time to go back in for the 4th time and get my money back I had people waiting on me
Very helpful.
Good pricing on some items like door knobs. Good selection too.
They have anything you need. Good friendly service.
Helpful
A-Affordable roofing...Great place...!Weather you spend $21000.00 (like i did) or $5.00you get the same great friendly, honest, informidable help...The way business should be...
They have nearly everything you would ever need.
Great place to do business. Friendly helpful staff, best lumber selection in the area. And very reasonable prices on most items.
Quick service great people the young lady that helped me was very courteous
The best in Vidor for all your home improvement needs. We own 3 homes and do 90 percent of our business there
They usually have what youre looking for Orange County building material is very cheap on a lot of stuff its worth looking into Ill break a minute to all my friends and Neighbors
Had what we needed, good price.
If you are in need of something hardware wise, and need it fast living in town, it is convenient to have them right here in Vidor.
It was alright, I didnt see many craftman tools, or else I would have bought a 20$ utility knife
Awesome..I get all my material here.Hernando is freaking awesome.Best salesman Ive ever dealt with on buying materials,getting quotes,ect.Went back and got screwed on some cash for returns.Made me wait a week and go back there to pick up a check.Home Depot will get my business from now on.
Most of the time they are pretty good. But on 6/7/2018 I had a bad experience there and probably wont be back for awhile. I bought a fireplace in Dec from them and was ordering the insert panels about a month ago. Well they came in and I got them home ready to put in and they were the wrong color. Red and should have been white. So I returned them the next day which was the Friday before Memorial Day. They lady said she couldnt reorder them until next week because of the holiday. I told her ok I would check around and see if I could find them somewhere else. Really could find them and didnt have time to search everywhere for them. So I went back today to reorder them. Amy which helped me the first time says I was suppose to charge you $100 shipping the first time but didnt. So I will have to do that this time. I was pissed and said never mind. As I left I was still pissed for one you are going to sale something and not have the other pieces available for purchases in the store. Then you are going to tell me its $100 plus for shipping. When I left I called to talk to a manager because I was still pissed. 20 min on hold so I hung up. Great customer service OCBM. Ill just drive a little more and spend my money in another town.
The Lightfoot’s have a great place with prices that compete
Had exactly what I needed cheaper than the other guys. Fast in and out.
Great experiences every time!
Awesome service with a Smith
Very slow but good prices, just watch for the guy on the golf cart, hell run you over
They have it in stock and great help finding what you need
If I could give no stars that would be more accurate. Went up to order something that I have ordered from there in the past...talk to (no name) and he took my name and number and told me he would call me back. Of course, they never did. I called back every other day for over two weeks and was given the same story and never a return call. Today I called and actually sounded a bit aggravated (I was trying to be nice until today) and sounded like they were going to get my stuff ordered only to put a kid on the line to give me a phone number of another place his boss told me to call!?!?! I even had to stop him because he was so quick to get me off the phone to take the number of this other place....its one thing to tell me you dont have something...its another to tell me I might have to wait....but to make me wait for over two weeks and then to be brushed aside is HORRIBLE. Hopefully the owners will see this and hopefully figure something out because I would love this place otherwise :/
I have several friends that work there..its friendly and convenient...and good service and supply
They had all the material and tools that I was needing for the job and was in and out of there very quickly.
Affordable and convenient. I live close to OCBM . I will always shop local to support our business.
We get materials there everyday!
Great place for building materials. Very knowledgeable staff.
The gentleman that helped me was very helpful and knowledgeable I will shop here again.
Hate giving bad reviews but, after myself and my wife have visited more than several times in our efforts to rebuild from Harvey, weve both called it quits here. The prices are better than Home Depot, Lowes, or even Ace Hardware up 105 but the people who work there, it seems like theres not enough of them or theyre not interested in helping you or, as is my case with loading up lumber, told me that I was in the way of a customer who had driven up after me then gave me forget vague instructions about where to drive to actually get my lumber.I think if youre a contractor youll be ok here but Ill spend more money to get better service as a regular consumer.
Very good at helping with designing and build your home at a good price.
Friendly and very helpful people. Reasonable prices.
Believe it or not they have items that are alot cheaper than HomeDepot. Like there lumber.
Lumberton is the best, but I love them all.
Great place if you need help. Very friendly.
This is a lumber yard; Although they do carry hardware. I have read a few posts from a few Dummies ! 1 stated that he ordered a 4x4 post and ended up with a 2x4 post (And blamed it on them ?......Hey Dummy; A 2x4 is not a post) ! You should have looked (The guys in the back are there to help to the best of their capabilities at $7.25 per hour) ! To the other Dummy that argued with Mr. Jerry about framing material..... ! Jerry was trying to explain to you that fir is more impervious to water and tends to hold straighter than SYP for framing; Although SYP does have more tensile strength ! The only thing that Jerry and I dont agree on is James Hardie products; It is JUNK ! OCBM has the best prices on lumber......Period ! Their #2 lumber is better than Lowes Top Shelf lumber! They are not a cheap hardware store ! If you want a cheap faucet or a cheap door knob; Go to Walmart and buy a piece of China ! Lowes and HD are a joke ! Do some home work and walk the yard at OCBM.... Learn where the items you are looking for are located and load it yourself.....Just like you would at Lowes or HD ! It would save the contractors a lot of time if you make a list Check it twice and get the HELL out of the way ! Also for the Newbies .... If you want to paint with water; Buy it from Walmart or add some food coloring to your tap water. It equates to about the same. OCBM has great paint and does a very good job at matching paint for the ones that dont keep their paint codes !
Fast friendly service
Service is ridiculous at the Vidor Store. I have gone by and left messages and called, but I can never get a call back. I built my house with materials from OCBM. You would think I could at least get a call back. I tried calling again today and was on hold for 15 min. I finally just hung up. Im headed to Lowes instead!
Always have what you need.
Bridge city store is good....Vidor store is horrible, old and outdated...Jerry lightfoot is the dumbest, stubborn, person Ive ever talked to. He claims fir boards are stronger than yellowpine #2......hes wrong and just plain out unprofessional. He also said every home builder and framer in SETX that use yellow pine #2 is wrong and uneducated. Then why would the city require you to build with Yellow pine #2 Jerry? Effing idiot!!!!
Buy a 4×4 post. Get a 2×4 post. And the guy that checks the tickets and makes sure you got the right amount and right product, doesnt even do his job and make sure I had the right thing. Maybe you should hire people that actually do the job right. That was a little mess up, imagine how much money and time your employees are wasting.
Great service and good prices
Had to go back around... They loaded up tue wrong material... Glad the lady checking sent me,back to get what I paid for.
Busy place but moving lot of merchandise with good service.
Their system doesnt show when things are out of stock when you buy it, then when you drive around to pick up they dont have it. Has happened 3 times!
Good little hardware store good supply of lumber
Good limber and building supply store
OMG horrible service. Called on the phone and immediately put me on hold for 14 mins and then said no we dont carry that in 10 sec.
Got most everything you would need for some diy.
The visits are always gracious courteous and price are good. Thank you OCB
Was loaded wrong lumber first time... Thank God was caught at gate and turned around or right stuff.
Service is always terrible, employees are always rude, material often sucks and you pay more to choose. You have to help load often, and the wait always take forever.This place is garbage. I hate having to go there everyday because its close to the shop. What a joke.
Very knowledgeable inside.. and hard workers outside..
Anything you need for home improvement
Very polite people ...competitive prices.
Always get knowledgeable service
Reasonable prices, friendly service.
Great customer service.
The price on their material is cheaper than most other hardware stores in this area and I dont have to drive all the way to Beaumont to get good prices on building materials.
Great people, great prices, great service!!!
Everything you need at a reasonable price
This is the plsce for getting msteriald, 769 2410
OCBM HAS NO WEBSITE TO VIEW THE STOCK THEY HAVE. I CAN GO TO HOME DEPOT WEBSITE AND IT GIVES PICTURES AN PRICES. GET WITH THE PROGRAM OCBM..TRACEY....
Great selection with plenty of options for plumbing
Fast service to commit out
Husbands favorite place 👍
Sometimes I really dont understand ppl
Great people and great products
Loved the store Ididnt feel like I was being pushed out the door
Its like they look right through me when they walk past me. Literally have to chase them down to get any service.
When i need hardware i will not go anywhere else
You can find almost anything for building or remodeling your home.
Very nice.
You need to update your website ASAP
The wood is full of decay and not very straight cut lumbet the drive to Beaumont it not that far ill never be back in there
Slow on getting the stuff you have already paid for.
Hey John n Julia(Lora)
Best prices on OSB
Friendly staff. Had what I need. Food prices.