Love this location. Everyone is extremely friendly and they do a great job making my drinks. There are not too many places where the workers ask you how you are doing today or try to have a conversation with you. One employee here always talks to me more than just a how are you when I come in or go to the drive through. I highly recommend this place to everyone.

Hit or miss. One day your drink is made correctly, another day its not. Ordered an iced caramel macchiato that wasnt so great. Ive had better. This isnt the first time my drink(s) have been messed up. The location is convenient so thats a positive. Maybe a little better training when making drinks.

The drive thru was the only part open, which sucked but the line moved fairly quickly. The lady in the drive thru was sweet and they were able to complete my custom order with no problem.

Sam and Josh are the very best!! I and my son really enjoyed our interaction with them. They made our afternoon. Thank you for being the best part of my day!!

Ordered a machiato was given a latte. Asked them if they could please make the drink I ordered. They told me that I ordered a latte. I told them I didnt because I dont like foam in my coffee. They disputed that they were basically the same.

No thank you. Way too expensive. I made up my own recipes for any drink they have to offer for a fraction of the price, all with a smile on my face.

This is one of the few Starbucks that isnt always busy. You can typically get in and out fast. They close at 7pm though.

Starbucks would normally get a five star review from me but this Starbucks is never open during normally business hours and they dont update their website for this store to reflect that. I have been there 4 times in the last two weeks and the paper taped to their drive through menu says we are sorry our store is temporarily closed. How about updating your website so people dont waste their time and gas coming to your store.

Wifi sucks- 1-2 megabits per second is unusesble. Bathrooms were filthy and there was water all over the floor in the front.

Coffee was good but the restaurant was a mess and the bathrooms were really nasty.

Great service I know you will receive it at the Villa Rica Location my daughter works there have a Great Day

Great customer service and clean environment. I use the app to pick up in store and always ready quickly never a wait using the app.

Fantastic Starbucks. The white marble counters look amazing!! Great coffee and great service!

The hours at this location changes more than the weather. Before heading to the store I did a Google search to identify the closing time. The search indicated the store closed at 8 pm and it was updated by the business 2 weeks ago. I get there and to my surprise, the drive thru was closed. The note on the door listed the closing time as 5 pm Monday through Friday.

Friendly staff, great coffee!

They are short staffed and always busy. I have yet to get my drink correct the first time. They are nice but definitely need help.

The app is best thing to have.Always quick even when the line is long... There kind and usually ask how I am

Was good except when shift changed girl acted like i did something to her personally and gave me a death stare 😵

They were really busy, but on the ball with orders.

My favorite ❤️ Great customer service & my drinks are always GREAT!

The coffee is always good. The service is always consistent as well. Keep it up!

I do love going to Starbucks. This location is a good place friendly and fast service with quality drinks .

Line is always wrapped around the building. I waited for 30 minutes only to get an incorrect item. Need to work on speeding up drive-thru.

I would give them 0 stars if I could. This place has great products, when you can get them. The management is so incompetent that they can’t maintain any semblance of regular business hours. Or even stay open for that matter. Coming to this place will give you a 50/50 chance at getting served. Sometimes the lobby is open, sometimes it’s not. Sometimes they open at 0600, sometimes 0700, sometimes they don’t open at all. Today was the first time I’ve seen the drive thru open but lobby closed for walk in ordering. As if that makes any sense whatsoever. Drive thru line was stretched out to the highway. The management at this location is clearly incompetent and merely scraping by with the Covid excuse for why their performance is so lacking.

This was a good place. It wasnt that busy and it was fast.

The lady at the window (her name started with a J) was seriously the nicest ever!! a great experience, i’ll be back!

Best food ever service was great and additional services were asked of at window and provided no problems. Great job I will continue to eat your fresh food and purchase from yall lol after my diet

Tomorrow is a very special day. You know why? My FAVORITE Starbucks opens back up. I’m glad that they gave their employees some time to refresh and stay healthy during the pandemic, but boy am I glad they’ll be back soon. This is the best Starbucks I have ever been to. They’re so nice, professional and prompt. Sometimes I’m actually surprised at the little time I spend in their line. It’s usually super fast. I can’t say the same for the other Starbucks around here. I’m glad this one is close to my house. Sure, I could drive 20 minutes out of my way each day to get a pink drink, but they do not compare to this store & I look forward to going by tomorrow.God bless you!

Good service and bagel.

I was given birthday rewards but the store is closed too early and they expire at 2:35AM ... so that is very insulting and rude. i love Starbucks but this is like they dont care about me. ☹️

Nice staff but my goodness the line moves slow 😩 I’m not sure if they’re short staff.

Quick and friendly. The new Almond milk cold brew is really good if youre craving something not to sweet.

You never know when their going to be open. Hours change regularly with no notice. One morning I put in a mobile order on the way to work. Got there & they werent open & there was a line of ppl waiting for 30+ mins. My basic drink will taste different every time & usually not in a good way lol

Nasty attitudes for no reason. I just wanted the correct coffee I paid for.

It was good. They were a little short staffed so the wait was long but the young lady at the window was very sweet and apologetic. (Not that it was her fault)

The staff here is super friendly and courteous. I have gone on different days and times and the service is always excellent. The food is good, but my usual is chai tea and they make it perfect. Kyra is one of the girls that works the drive thru and she is super sweet.

Very nice service and I enjoyed my White Chocolate mocha

Great Staff. They are friendly & make all the drinks perfectly. Love our local Starbucks.

Well we where unable to mobile order or go in and order so you can only imagine what the drive thru line was like absolutely horrible... whats the point of having all this technology and none of it never works..

Ran out of cold brew..

Always something good!! Very friendly people! Great customer service!!

Starbucks in Villa Rica is always efficient 5 stars for me

Appreciate the staff and service. Enjoy sitting and enjoying a visit with family over a cup of Coffee. Good place to sit and visit or read.

THE NICEST STARBUCKS I HAVE EVER BEEN TO! I cannot believe what an amazingly positive experience I had there today. I was having a truly terrible morning, and this VERY nice guy at Starbucks brightened my whole day. Thank you for restoring my faith in humanity, that not everyone is bad, and that people truly care about making this world a happier place. All I can truly say is THANK YOU SO MUCH!!!!!!!

THE NICEST STARBUCKS I HAVE EVER BEEN TO! I cannot believe what an amazingly positive experience I had there today. I was having a truly terrible morning, and this VERY nice guy at Starbucks brightened my whole day. Thank you for restoring my faith in humanity, that not everyone is bad, and that people truly care about making this world a happier place. All I can truly say is THANK YOU SO MUCH!!!!!!!

Fast friendly service.

This may be out of anger but what is the point of ordering on the app if you still have to wait in line. Only drive thru which is always packed and the parking lot is a mad house.

Quick and delicious. They made my white chocolate mocha just right.

Oh how delicious StarbucksIced white mocha Venti with sweet cream foam and extra caramel drizzleU gotta try it. They made it soo beautiful with the Carmel drizzle!!!

Line was long because the inside was closed. My drinks were made well.

The location was out of a plethora of supplies.

Terrible hours.... They are literally closed on random weekends. The order ahead never available.

Ordered 4 viente caramel frappuccino’s, they were no where near sweet. They had zero sugar in them. Didn’t go back and made them remake it bc I had an appointment and was going to be late. They always have sugar in them and flavor, literally there’s no flavor but coffee. Highly disappointed. I loved this place.

Had a coffee brew, or a Nitro Cold Brew. It was fantastic. Service was great!

I’ve stopped by here three days in a row. Once in the morning at 9:15, once in the afternoon at 2 pm and then once around 6. They have been closed....

Very berry hibiscus with lemonade is always on point... thank me later

This store has been closed for two days once opened they are constantly out of cold brew and never are fully stocked. Something is always out. I honestly wish they had another store closer to my job. It’s always something with this location

Always quick and friendly

This Starbucks has excellent space. Two large rectangular tables in the middle with still plenty of sitting near the wall. It has never been overcrowd there either. I am there a few times a month. Staff is very cordial and work hard to have your order completed quickly.

Not as busy as other Starbucks loçations.

They really need to stop allowing young people to close the store. They close at 2 now and I got there in line before 2. So when I get to the screen to order I sit there for a while and they had turned the speaker off. So I go to the window and they run to the side so I can’t see them. Smh ridiculous. When you close you need to give a couple minutes to take care of the customers that are in line waiting. I will be calling corporate.

Busy today but the staff worked hard and got the drinks out perfectly. Thank you all

Great matcha ice tea

Great service

Not my local Starbucks (mines on Bremen) but I do love that they accept my star payment (unlike the one in Bremen) lol.

I would like to say that this is a great Starbucks, but I cant. Arrived at Starbucks at 630pm today. When I arrived, they had handwritten signs on their drive thru speaker and the window saying they were closed. How are you closed when youre supposed to be open until 7pm? The cashier pointed at the sign as we drove around as if we couldnt see it. Yeah, we seen that tacky sign.

On more than one occasion this place has been closed during posted hours

I love getting coffee and specialty drinks here. I always try seasonal and holiday drinks too. The pastries are nice as well. The staff is very welcoming and diverse, but I have had some orders messed up and frixed before.

Great service

By far the worst Starbucks Ive ever been to I generally go every day but there are hours are so sporadic the drive-thru is always wrapped around the building theyre hardly open some weekend the hours are ridiculous order ahead is always not available I dont know if corporate needs to be called but this is by far the worst Starbucks ever

GREAT COFFEE HIGH PRICE BUT WORTH IT

Great experience. Yummy drinks every time. Awesome service from the friendly drive thru worker. They made my Frappuccino even faster than usual today. Thank you! 👍

Always great service and well made drinks

I really dont leave negative reviews often but they are SO SLOW HERE! Slowest Starbucks on the planet. The staff is constantly busy chatting with each other. They also dont make the coffee to standard which can be disappointing at times. Theres definitely room to improve.

Very nice and helpful! It was a very pleasant experience. Was willing to make any combination we wanted as long as we had a recipe to tell her. Its a definite go back! So much nicer and more patient than the other stores we have been too. Even recommended a drink for my 5 yr okd that wasnt caffeinated. Love it!!❤❤

The best staff. feels like home...excellent service every time!

Our first time at this location very neat and organized

Waited over a half hour, coffee not worth my time. Will not be back. Seattle best and McDonalds have better coffee and service

I love the staff at this location, even though they stay busy you can tell they enjoy their jobs. Everyone seems to flow well with one another. I usually go in the mornings but went at like 9:50 last night and even though they where close to closing I still felt welcomed. The guy that wears a beenie (btw super fab) that was working the window has a super personality and is always top notch with his vibe. I would say this locations customer service is like the Chick-fa-la of the bistro cafe experience. :) Drinks are always hot and fresh and the food is always yummy!

Love this location

Starting to get a cold so I went to get an herbal tea to help my scratchy throat. Asked them to recommend one. When I got to the window, they gave me my order on the house! Thank you so much!!

I love Starbucks!Ill gladly pay TWENTY dollars for a venti mocha frappuccino with two add shots.With this elixir, its as if I have a clone.Taking care of business twice as fast.

I’m highly pleased with this Starbucks so far! Never have to wait too long and the employees are SUPER friendly! I love the lady who worked the drive thru today. She was very kind and wrote a sweet note on the side of my cup. Wondering customer service.

I love this place but they’re always out of something. Sometime it doesn’t even show up on myMobile order so when I get there they always say they’re out of it... when I’ve already payed for it.

Usually a good vibe at Starbucks, this one is no different, try the ice coffee with cinnamon, its delicious.

The absolute best Starbucks I have ever been to. I wish I could remember all of the names of the people there because they are ALL worth the praise. Caitlyn and John and Jamie, and Bradyn(?) I know for sure but there are lots and lots of others I am sadly missing but they will all take care of you in a fast, VERY KIND, very understanding, always-making-sure-they-get-your-order-perfect way. I always leave there completely satisfied with my order and experience. This Starbucks is my home and I only use the drive thru. These amazing personable people really do kick butt in all they do and will go out of their way to put a smile on your face. Great quality, great service. Wish I could give 10 stars.

Awesome service

The staff is always really friendly, helpful, and fast. My order is always correct when I go through the drive-through. This is definitely the best Starbucks I have ever been to.

Great service even near closing time. Friendly staff and well crafted beverages. Excellent location!

My drink was ready in no time. Friendly people as always

I had not had Starbucks until they came to Villa Rica, GA. Now I cant get enough of Starbucks! Of course the only thing Ive had is there Caramel Ribbon Crunch Frappuccino BUT its amazing!

Great friendly service.

My coffee cup had caramel running down the side..... all they did was wrap a napkin around it and hand it out the window.......poor quality control!!! I wish i could attach a picture to show how bad it is......

Jamie is the nicest Barista I have ever had. Polite and very helpful!

I really like this Starbucks but I had an encounter with one of the employees that made me raise an eyebrow in confusion. I make mobile orders very often from this Starbucks and sometimes I walk in or go straight to the window. I Never had any problem but this particular morning the employee gave me an attitude and said “you need to go to the intercom first then pull up.” I looked at her with this confused look and said “on a mobile order, shouldn’t my order be ready by the time I get here( it’s 5:30am)”? I don’t know what I did to her this particular morning but after that I said “ok”.It wasn’t worth my time to get into an argument with her. I said all that because your Starbucks employees should be a lot nicer to the customers.

Long wait in drive-thru

This is my favorite Starbucks location. The employees are so friendly and the coffee is always good. Never a long wait either!

All the employees are always so nice and conversational. Very relatable. The food is always fresh. Drinks are always made right

I go out of my way to go to this starbucks, over other locations. I really love the service and all the workers are so sweet and helpful.

Nice lady at the window and on the menu thing. Fast and very smily