I am sure this is a Good repair Shop because it was highly recommended to me by a friend. However, I wasnt able to use them because of logistics and where My car was at the time I needed service. π
SUPER awesome and friendly staff. Not only are they GREAT at what they do, they really care about the work the put into the vehicles. Heres some words I would use to describe them:-honest-reliable-great communicationIve taken all of my cars here, and I appreciate the quality of work theyve done. Id highly recommend!
Scott and the gang at Alestra Automotive are amazing. Ladies, they are extremely trustworthy and reasonable. They are the only auto shop mechanics I will let touch my car. I have been with Alestra for at least 5 years. I will never take my cars to another shop. It is a expertly and friendly family owned business.
Great customer service, fast, quality work. I dropped my car off in the morning after an unexpected bumper meets curb issue and it was fixed within a couple of hours and ended up cheaper than the quoted price. Plus they cleaned my headlight! Was recommended by friends and I will definitely be back! Thank you!
Scott is very helpful, he worked on my 2008 model after getting the front crushed and somehow managed to work a miracle to not get it totaled! Itβs an excellent body and engine shop, they definitely know what theyβre doing and they do it well!
I have been taking my car to Alestra Automotive for about 3 years now. If my Pilot needs anything done when Iβm in town, they are the first place I go. Alicia, Scott and Matt have always done a great job. They are honest, trustworthy, and reliable. And when checking around, their prices are in line with the work I need done. The shop is professionally run, and as a woman in my mid-60s, I feel very comfortable whenever I go there. Aliciaβs warm smile and pleasant personality are a plus in the front office, and the guys do excellent work. If youβre looking for a great place to take your care, I recommend you check out Alestra Automotive.
Best and quick services. Informing his customers with what options can be taken, Scott delivers his best when taking care of your vehicles. I will continue to use these guys anytime I have any issues with my truck.
I have been serviced at Alestra Automotive twice for some serious repairs. Their professionalism and great quality work is what made me return! Also the awesome custom service, home/family like environment, and fast service will keep me returning!
They really do great work here. Its wonderful to know a great and honest repair/speed shop. Nothing they cant do, and do well.
This is a great & HONEST business with a family feel. They really take the time and care to get down to the bottom of any issues you may have with your vehicle!
Always bring our trucks to Alestra staff is amazing and friendly we recommend Alestra to all our friends and family
Great service. Professional and quality work. I have taken my two vehicles here for 10+ years.
Been going there for 2 years. They are very professional and fast acting. Family feel to the business
Always outstanding work. Very trustworthy. Id take them ten times over any chain. Their customer service is top notch and the cleanliness of the shop and waiting room are just absolutely....I dont know. Fantastic? I absolutely love the fridge filled with many different drinks in those cool coke bottle pops from when you were a kid. Coming from a kid who was raised in her dads shop, I will most definitely come here again.
My family has been going to scott for years now, he does a great job and makes sure safety is the upmost priority.
Service was done without a hitch. Work was done timely.Communication was very good.
Great and fast acting service!! Very trustworthy, and so easy to work with!
We have been using Alestra Automotive for our vehicle repairs for the past 6 to 8 years. They have replaced transmissions, engines, air conditioning and may other parts. They have always been able to complete most our required repairs within a day. If they could not complete within a day it was normally because of waiting on a part on order. They were professional enough to call and let us know the status of the repairs. They will not do anything that is not required. The staff is very pleasant to work with and they are very professional. I would highly recommend Alestra Automotive for your vehicle repair.
I cant say enough good things about Scott and Alestra Automotive. He is super knowledgeable and friendly. As a female, I appreciate knowing I can take my car to him and will get an honest assessment of my issues with fast service at great prices. The waiting area is super clean and comfortable which is a pleasant change from a lot of other shops I have been in. I highly recommend Alestra Automotive to everyone I know!
Iβve been going there for only two years and theyβve helped me more than places Iβve been to for five+ years! They are super reliable, helpful and just amazing. They do an amazing job on my car every single time. My car is 13 years old and drives like she was just built yesterday!
Alestra has been our familyβs mechanic of choice for years. Honest, reliable, and amazing service 100 percent of the time. Scott has brought our cars back from deathβs door. One other mechanic told me to sell my car for parts because it wasnβt fixable and that he would sell the parts for a share of the percentage. I brought it to Alestra and it was repairable. Scott goes above and beyond with customer service and honesty. I canβt recommend this place enough!
Great family owned local business. Fast and friendly service! Went in for an oil change and an inspection. Not intimidating at all, and as a woman, you worry that your lack of knowledge in auto mechanics will be taken advantage of but Scott runs a no bs business. They are very comprehensive and donβt pressure you do to more than what needs to be done. The lobby area is very cozy and they have the good chocolate, not the cheap tootsies.
I have been going to see Scott at Alestra for years. I can not recommend a better group of people. They have never steered me wrong from my state inspections to doing an engine swap.
Friendly, honest and reliable. The thoroughness and honesty with their state inspections is incredible and they wont ever sell you anything you dont need. Wont take my vehicles anywhere else!
It can be difficult finding an honest mechanic as a single woman. After some car trouble on the side of the road, a nice gentleman stopped to help. Unsure of the problem, he suggested I take my car to Alestra near by. I could not be more grateful of this advice from a stranger. Scott was honest, helpful, and kind. A year later, I brought my car back, and I had the same great service. I will continue bring my car to Scott, and recommend Alestra to anyone in need of a mechanic.Also, I have never seen an automotive shop with such a cute and comfortable waiting room :]
Scott and his crew are fantastic! They truly care about their customers and doing a honest job! Would recommend for anyone to go here!!
Very friendly and very honest. After years of taking my car to the dealership I needed a place I could trust. Im proud to have my car taken care of here!
The best place in Hampton roads always get my car right the first time and they treat you like family.
Awesome experience every time I go there! The customer service is top notch and they care about their customers.
Quality work, reasonable prices, friendly owner and excellent staff. Highly recommend it
Family oriented! Friendly service! Will continue to bring my car to Scott for all of my vehicle needs!
Scott is one of the best auto mechanics in Virginia Beach ! I have taken several vehicles to him with many different problems and he has always been able to fix the problem with fair prices. This type of service and value is very difficult to find. I highly recommend his company.
Always there if I needed them. I trust them 100% and that is hard to find they have always been honest with me and offer a military discount. I am very loyal to who is loyal to me. Great work guys!!!!!
Ive been taking my vehicle to Alestra Automotive for years and have never been disappointed. I wouldnt go anywhere else!
We had our car towed last night because the fuel pump died. Scott had it ready by lunchtime. I have also other major work done here in the past and recommend them.
Always a great experience, knowledgeable competitive pricing with friendly service
Great place ! Fair prices, honest help and very clean waiting area that made waiting for my car not so bad . I would definitely recommend alestra automotive for anyone in search of a great automotive repair place !!
Great shop! Fast and friendly serviceπ
They helped me with my serpentine belt but there was rattling under the passenger side after that, took it back in to be told I need a new A/C compressor. I didnt have the money for that and had to declined, then I was told I would need it to pass inspection this month (which I know is incorrect) . I passed my inspection btw and youve lost a repeat customer.
Very friendly and fast service! What would have taken 5+ hours at a big name car center that would have ripped me off took less than an hour here! I have gone here for all my car needs since I was referred to them!
They are very friendly and prices are always fair. I highly recommend them!
Honest with integrity and concern for the car owner
Been a customer of Scott and Alestra Automotive for years and will continue to be. Quality and customer service second to none!
As always, great fast service and very professional staff. Will continue to bring my BMW and my wifes Nissan here for all issues.
Great service and quality staff
Great place to get your vehicle fixed
Home town feel
Fair prices, good work
My needs are always met
Excellent service
Great work
Fast and fair
Great service
Quik inspection
Love it