Despite having no trespassing and no soliciting signs still came knocking on my door.
Awesome customer service. Communication, install and personal touch were great. I am was SUPER helpful throughout the process
From the start, Lucio was vary informative, he checked our power consumption and roof structure, then developed a plan for the solar panels. This was August 28. The install was scheduled for October 29th. Rain was forecasted for that day and was rescheduled for the 27th. The installation of the equipment was completed in a day and electrical wiring was finished the next day. It was a great thing to see the electrical meter moving backwards! A couple of days later VEPCO came out and replaced the meter with a new Net Meter and we are making our own power!. Yes, I know it is now Dominion Energy, but they will always be VEPCO to me.The panels look great on the roof and the electrical panels on the back of the house were wired very neatly, a sign of a craftsman.Lucio and his support team and the install crew were polite, informative, and helpful. I would definitely recommend Prestige Home Improvement to my friends and family.
I’ve had a couple conversations about solar prior to speaking with Prestige. I was on the fence however, after speaking with them all of my questions were answered perfectly. They held my hand through the entire process and made it extremely easy for my wife and myself, especially since we are on a fixed income. 5 stars all the way! Love how much money we are saving!!! Thanks guys!
Love the work they Did to our home. We had vinal trim put up and new gutters. They were there to do the work on time and worked hard all day to get the job completed. They did an awesome job and have no complaints. We have had several people ask who did the work and tell us how nice it looked. Very happy with it and would recommend them to anyone looking for a great job at a reasonable cost.
Spam call people even when their number is on the do not call registry. Ive never given them my info but yet they think its ok to call me. Would never do business with a company like this.
Prestige Home Improvement, this company is number 1. I am new homeowners and have been renting a house before so many times with solar system. I was invited to see what the prestige offers and how they conduct business in VA. My experienced was amazing since day one. The Solar System Pannel installations was clean, the company personnel the area VA are professionals and they are technical expert on this job. My solar system is working very well and i want you all experienced what i had at this point. 😇😇😇 Thank you Prestige!!!
Request a quote for roof replacement, the sales man wouldnt give me one because I told him I was obtaining quotes from nine(9) other contractors to compare each companies labor warranty (which is different than workmanship warranty), their GFA contractor ID to confirm GFA credentials, price for plywood replacement and other wood replacement if required.
Mike and the Prestige team have treated us like family since day one. Every person that has helped us with our solar panel purchase and installation has been professional and friendly. Theyve taken the time to ensure that all of our questions were answered every step of the way. We are highly satisfied and would recommend Prestige to everyone!
Prompt, Professional, and Extremly Knowledgeable. Prestige Home Improvement exceeded my expectations. The staff was courteous, protected my property during installation, and thoroughly cleaned up after the job was completed. My overall experience was commendable. My roof looks amazing.I HIGHLY recommend this company!
Beautiful job everyone was very nice professional once finshed clean was great no
We had the best experience from start to finish!! Mike made the process easy and fun!! He visited the work site multiple times just to see how things were going.The roofers were professional and friendly! They left our yard free of all debris! The products used are top of the line! We are so happy with the way our home looks! We plan on using Prestige for our next home project!!! Thanks Mike!!!
Great company to work with! Saved me so much money and was able to do more from my home improvement list! I highly recommend if anyone is looking to stay on budget and have the job done right. Looking forward to my next project!
Awesome experience for our new home improvement project!! They came out right away and got back to us with a quote! So reasonable compared to other quotes! I will use them again!
Got a new roof, insulated sidings, gutters and shutters. They did an amazing job and the attention to details was excellent. I defenetly recomend Prestige to anyone. House looks amazing now, and Im very pleased with the job. 👍🏼
Hector came by and sold me my solar system for my home. I couldn’t be more happy with the whole process, and more importantly the service. After my system was installed Hector even came back by and installed my Nest thermostat and dropped off my LED light bulbs.. himself!!!. Highly recommend Hector and Pristige.
Affordable and great price compared to other companies around. Service was even better! Highly recommend
Ben came out to our home to give us an estimate cost for the roof, gutters and down spouts. He explained the process and materials in detail. I was not ready for the cost to do this project. When said what cost would be, was floored. The best price after speaking with several other companies. I must say the crew that did the projects were A1 Professional.
For roof replacement, I recommend Prestige Home Improvement. There was continous communication throughout the project, which made the entire process that much easier, not to mention the quality work and below market pricing. Thanks again for job well done !!
Great customer service, knowledgeable, very professional! Job started on time and completed on time! Pricing was under what I budgeted! Thank you for a job well done!
One of their salesman named Andy came by my house today. My wife told him no to getting a roofing quote however Andy would not listen and managed to manipulate my wife into giving out her cell number. My wife is eventually called Terrell and canceled the appointment and you wrote down even though she told him that we did not want an appointment. as a former salesman door-to-door myself I understand that they are trained to keep going until someone shut the door on them however this is a horrible practice and the reason I got out of sales because you hate yourself at the end of the day. This company is preying on people who are polite and dont want to be rude and should go out of business. if they show up Friday anyway I guarantee I will be giving that person a piece of my mind.
I am a home owner that her husband does not concern himself with projects for our home. I am the financial decision maker here. It is your contention that its mandatory he attend a meeting to discuss a project. It is 2021 and women make decisions without help!!!
I had solar panels installed through prestige. From the start talking with Megan who answered all my questions and told me what I needed to provide them to the final install this company was amazing. From my first phone call I was receiving solar energy and saving money in 6 weeks!Hector came and gave me all the install information and all the saving costs aswell and the real information and even came and installed my nest thermostat once complete. Such a great professional teamAmazing cost, shop around if you dont belive me, you wont find a better service or a better price.Theres no con, no gimmick, no chunks of money up front this is the real deal. People must belive the deal is too good to be true but let me tell you its 100% true and real.The install went way smoother than I could have even imagined and took less than a day, I was expecting a messy few days but I didnt even know they were there.
Prestige did a beautiful job on my roof, and the clean-up was impeccable! Everyone involved was extremely professional and personable. I definitely will use them for additional work in the future.
The quality of work and attention to detail was outstanding. Prestige went above and beyond at every step with constant communication with me. I would and have recommended them to anyone that will listen. Great job and thanks!!!!!!
Their quote was twice as high as the company I am going with. TWICE. Please shop around. Prestige pays their salesman by commission. They will jack up the price as high as they can.
I highly recommend prestige home improvement for all your home improvement needs. Prestige installed vinyl trim wrap on my home in February 2018. They did an excellent job and were very professional. Best thing was that they were on time and cleaned up very well. If I could give them 10 stars I would. Ill definitely be calling prestige for my next project
The siding job that was completed on my house in Virginia beach looks amazing! The contractors who came out to install the siding were very professional and very quick! The only problem I had was the amount of time it took to to start the job was around 100 days after signing the contract. I would absolutely do business with prestige again!
Prestige did my windows and gutter protection. Both jobs went great. I will definitely recommend them. I cant imagine any company doing a better job.
Had roof replaced. They called on Monday said they would be at my home on Tuesday right on time and had it all done by 5:00! Cleaned everything up and put everything back were it belong. Very friendly if I need anything else for my home I would definitely use them again and recommend. Great job Prestige!
This is a letter of appreciation, primarily for the Window Install crew on November 21, 2017. It was a 13 window install with a real problem bathroom window but no problem for these professionals. Billy, Anthony, and Chris showed up on time and hit the ground running. Where ever did you find such a bunch. They dont know breaks, just work, work, work. This was a real team, assisting each other, double checking their own and each others work. As a customer, their dedications and professionalism filled me with confidence. Perfection was their goal and they were successful!!These men truly upgraded and beautified our home.Cannot thank them enough and thanks to Prestige for such a fantastic product.My neighbors are stopping by and giving compliments.
Phenomenal job on my roof and windows. I would definitely recommend them.
Prestige replaced our roof last November and did such a great job when it came time to replace our windows we knew who to call. Everyone who we have worked with is very professional. They have shown up when they said they would and finish in a very timely manner. Both jobs were an easy process. When it comes time to redo our kitchen we will definitely know who to call.
This crew is the BEST. On time and methodical. The roof is beautiful. THANK YOU!
In 2005 Prestige built a 1700 sq ft addition to my home in Virginia beach. It was built beautifully and you cant even tell its an addition. This year I had them replace all the windows in my home and I was very happy with the job. I plan on having them do a roof for me next month.
Prestige installed our windows in a very timely fashion. We are very satisfied with the quality of the windows and the sliding glass door. We love our windows and door. I was especially surprised at the drastic change in the temperature in our home. I can already tell that the difference. And they look fabulous.
The techs went above and beyond what I had expected. They did a great job which I am proud to show to my family and friends. It good to have a company that cares about the customer and does quality work. Thank you prestige and keep up the good work.
Prestige replaced a roof for my husband and I this year and I can truly say I’m so glad I let them come out for an estimate. At first we were just gonna have them repair the roof on the back of the home but after discussing more we thought we would look into our options on a whole roof replacement turns out for the price we would be looking at for repairs we could use that as our down payment on a new roof. Prestige even did some much needed repairs to the home that wasn’t on the contract which was awesome. From the install crew to the customer service everything was great !
My wife, daughter and I really love the kitchen and wish to thank you for a job well done. We appreciate your efficiency and speedy communication and coordination.We would like to acknowledge the good work of Dorian and all other trade folks. They were all very professional and courteous.I am sending a note to your company commending your work, separately.We will definitely recommend your company to our friends and colleagues. (I an an architect by trade).ThanksMoonjung, Mira and Ram
Great salesman! Excellent job installing all new windows in our home. They were on time, efficient, friendly and helpful. Very effective teamwork!
Received a quick quote, excellent service/quality, pleasure to work with!
Prestige home improvement did the vinyl trim on my home in October 2017. The crew was very professional. I am extremely satisfied with the job. I would certainly recommend prestige to my neighbors family and friends
We are very satisfied with both jobs prestige homeImprovement did with our home. They installed replacement windows and new vinyl siding both job came out great I would definitely recommend prestige Home Improvement go anybody
I would recommend prestige home improvement to any of my friends and family. They did a fantastic job on my roof. I am extremely satisfied with the workman ship of the crew and the sales staff
Had them come out to do trim work around my room because squirrels were getting in and some areas were rotting. They came out and completed the work so I thought. I couple weeks go by and I kept hearing things in our attic so I’ve been on the roof scoping things out. Finally, I notice an area that you can’t see unless you go three houses over that wasn’t completed (rotten wood and holes). I’ve called several times on and off for the last 6 months and every time whoever answered said they were getting ahold of the manager and were coming out. Finally I called and got to speak with the owner, who said they were coming out ASAP. A week goes by and I finally get a call from a worker who says he will be out the next morning around 10 or 11. He never showed up so I called the business again. I got ahold of the owner who says he hasn’t heard from the worker today and doesn’t know what’s going on. I paid a lot of money for the work and I’m highly disappointed in the efforts put forth to fixing an issue. Would not recommend to anyone and will turn away anyone I can to avoid them having this experience.
They did a great job. Neat and fast. They where on time and respectful. I would recommend them to others.
This company did a beautiful job on the wrapping of trim. The only thing I notice was the after they wrapped the columns on the front porch they were crooked. I was actually was going to call you all to information of this. They worked diligently and cleaned up great!
Prestige installed new gutters and trim on our house. Quality and workmanship are outstanding and we couldn’t be happier with that. However communication was extremely difficult (admittedly I have a difficult time taking calls during the day) but once we got on the same wave length everything went smoothly.My only other complaint it that when explaining to us the financing options, Mr. Humphries we would have 1% interest for our financing. Even after asking him to explain it different ways he stood by that 1%. Once we received the paperwork, though, the one percent was only for our monthly payment. 1% of the total cost. The interest rate was actually higher and only for a year when it would higher still. While we decided to accept this, it was very disconcerting. Transparency goes a long way in getting and keeping business.At some point we intend to get our siding done but due to what was either sly salesmanship or a grevious misunderstanding of how their offered financing works, we will be seeking other offers before deciding on which company to do business with.
Prestige home improvement has done 2 remodeling job for my mother vinyl trim and windows and shutters both jobs came out better then expected overall it has been a great experience
Prestige installed 15 windows for us in June 2017. The work was excellent and the crew was professional. We recommend them highly.
I hired them twice now, once for a roof and once for windows. They did a great job both times. Definitely recommend them and would hire again.
Mr Bing and all workers are the best yes Im happy what was done and looking for more work in the future from this company....
Like the the quality of windows. Like the fact they only took a day to put them in. What I dont like is they never have anyone in their office . I get someone on their cell phone. When they say they will call you back, they never do. You have to constantly call them back. I needed them to fix .something they did.i was told that Billy would be calling me back which he has yet to do. This is why they only got three stars from me. They need someone in their office at all times.
Great Job By Prestige Installing A Brand New Roof On My Home .
Prestige installed a new roof on my home . It is absolutely beautiful I wish I could give it a 10
Prestige Home Improvement installed windows in my townhome. The customer service was outstanding and the installation workers were as well.I would recommend Prestige Home Improvement.
Prestige home improvement did a great job on our roof
They are good when you buy. But I have been waiting a month to get a leaky window fixed. Water is coming into the hours and the caulk is separating from the wall on the inside.
Great response and attention to detail from Mike
I would recommend Prestige Home Improvement. The staff was courteous and professional. Excellent job!
The work Prestige did was beautiful. I would gladly recommend them!
We had a few issues which they did fix so Im happy to say they do stand by their work! The roof looks great and we had no problems with I the recent wind storm.
I contracted prestige to installed new gutters and protection on my home I will say that the gutters came out better then expected and Im very satisfied with the work that was completed
They did a great job . I am absolutely satisfied.
The pierce family would like to thank prestige home improvement for the amazing job they did on our job. We would definitely recommend them to everyone we know
We contracted Prestige Home Improvements to wrap the trim and soffits of out 2400 sg. ft. home in Virginia Beach. The curb appeal of our home was transformed into an appearance that is nothing short of outstanding. Our sales representative, Aaron was friendly and informative about the products Prestige uses. There was no pressure in making our decision to go with Prestige. The technicians showed up ready to work. They made a final check of measurements for the job before starting to ensure all materials needed were on site when the work commenced the next day. Jason and his team were extremely professional during the entire process of wrapping our home. The work was performed at an extremely high level of perfection. Jason and team were friendly and answered every question I had as the work progressed. The most impressive part of the experience was the team cleaned up the worksite at the end of each and every day. I did not have to worry about materials or debris blowing around the yard during the couple of days of bad weather. This is a quality that has been rare with other companies I have worked with. I would definitely recommend Prestige Home Improvements to my friends and family and am looking forward to working with them in the future when the time comes to complete additional home improvements.
I’ve been working for Prestige home improvement now for about 6 Years I can say without doubt this is best company I have ever work for !
Installed windows and now every window they put in has water damage around it. Talk to the owner and they said they are not liable for it! Worst experience of my life!! Do not hire them to do windows!!!
If I could give them 0 stars I would. Mr. Humphries is rude and unprofessional. He measured my home, pulled out a calculator, and wrote down an estimate on a piece of paper with NO explanation or breakdown on what I am paying for. The next day the manager called me to follow up on the meeting. He had a bogus story from Mr. Humphries about why i did not agree to the estimate. The fact that the manager was yelling on the phone and was trying to tell me what was said in MY home when he was not preset is RUDE and VERY UNPROFESSIONAL!!!
Best home improvement company in Hampton roads
I love the roof I really do. Service was great !!-Sarah Gwaltney
Sales rep was knowledgeable and friendly. Although the cost was higher for the roofing then other quotes we elected to contract Prestige to perform the work because they were referred by Sams. The day of installation they had the wrong address on their work order, which delayed them about 15 minutes. They did a beautiful job and finished the house and garage by 5pm that day. Foreman on the job insured me the gutters had been cleaned out but I later learned they had not been cleaned. After 2 calls about the gutters they showed up with instructions to scan for metal objects in the yard (miscommunication with their office). Just paid a 3rd contractor to clean gutters, additional $100. Sales Rep offered enticement from GAF of $250 Visa card we just had to submit the required forms. I am still waiting for the warrenty paperwork and a copy of the invoice from Prestige so the application can be submitted. Prestige said they would be mailed to us. Its been 60 days. Materials seem high end and roof is beautiful, nicest in the neighborhood. Rating reflects the fact that the contractor is not as professional as they appeared to be before we signed an agreement. Signed, Disenchanted
Friendly staff, great products, excellent service! Would recommend
Installed turn out well the guys were great
Great experience. Customer service was amazing
Prestige did a awesome job on my roof. It good to know a good contractor in my town,
Prestige is Great! MAGA
They didnt show for the appointment set up tonight at 7pm. No call no show no nothing
Cannot get them to complete new roof problems
Shoddy work and when I asked for the work to be corrected they fixed one thing and never returned!
Ok