Great experience my daughter was nervous going in shes new to glasses. She ended up loving every second of her visit picking out her favorite frames. The staff was beyond kind so helpful made her feel so at ease. Thank you Stanton optical for making my little girl feel proud if her new glasses
Great service. The staff was very helpful. Jason was exceptional. I never wore glasses before and Jason guided me through the process. I highly recommend Stanton optical. They also have really good deals. 👍🏾
Very impressed on the experience I just encountered with Delia Ramos, she helped me pick out some very cute glasses and the cost was perfect. Thank you and your team, I’ll be coming back.
Every Year I get to treat myself to TWO new pairs of glasses because Stanton Optical is so affordable! This year Miriam helped me pick out the perfect frames, so modern and stylish! Miriam was super friendly and helped me get the maximum discounts applied. My glasses came in within a week of ordering them. The whole experience was very pleasant. I definitely recommend Stanton Optical for your Glasses & Contacts needs.
Just went in to get my eyeglasses adjusted after accidentally stepping on them. They did a GREAT job! This was the first time I have ever set foot in this business and I noticed its not your typical optometry office. I felt like I was buying a Tesla all over again (desks with stools and very intimate customer service in front of a seller). That said, I was a little lost when I first arrived. There was no one to greet people coming in, but that was understandable because everyone was busy... so I just took a seat. My recommendation would be to have clearer signage... however, I presume most of your customers have already been there at least once and wont make my mistake, nor will I ever again. It wasnt until I saw a new customer come in and step in front of a desk in the far back that I realized I was in the wrong place. Anyhow, they have outstanding customer service and are the only place that didnt charge me for an adjustment. They were also able to get me in the same day! Im definitely taking my business here.
Really hoped Id get the experience shared by other reviews here. Yelp reviews seem more accurate now. Booked eye exam for 9:10. Filling out paperwork at 9:08, they email me saying I changed my own appointment to 9:25. Ok, not that bad I say whatever. Five minutes go by and I get another email pushing it back to 9:45. What was the point of booking a time? At that point I asked for my paperwork back and walked out. The eye exam section looked dirty and old, doors in need of paint. According to Yelp, theres not even a real optometrist on site, only outsourced virtual ones. I was excited to be taken care of like in the reviews here. Maybe its nicer if you get past the exam. They lost a customer instead.
I went in for an eye exam yesterday for contacts. Scheduling an appointment online was easy & they had pretty much all-day open, so my last minute booking was actually not a problem for me. I’ve been to this Stanton Optical a few times before in the past and they’ve always been good to me!I was able to get checked-in and examined so quickly. The workers were nice, especially Delia! She made sure I got everything I needed done in a timely manner and answered any questions I had. Great customer service here!! I’ll be back.
I LOVE Stanton Optical! The staff is always so friendly and helpful. Martha has helped us every time we come. She’s always smiling and SO friendly! She makes sure we are happy with our purchase and understand what it is we are getting. We will ONLY come to Stanton Optical and to Martha from now on!!
Very fast process and staff are very friendly. Delia is very nice and friendly!
Great service Delia was awesome and so helpful. First time getting glasses and had no idea what I was getting into she made it so easy.
Lyris, Miriam, and Edgar have excellent customer service. Lyris helped pick out beautiful frames. Miriam and Edgar are very understanding. The price was super overwhelming and they helped me with my sensitive financial situation. I highly recommended Stanton Optical. My daughter is super excited to come and buy her glasses also.
I took Pops in the store to get him some glasses, because there was a 2-4-1 type special.We were met by a beautiful young lady, named Miriam. She was our service technician. She guided and directed us to a great pair of both reading glasses, and sunglasses. The price was very affordable also.Thank you Miriam! I would have asked for your number, but since you were wearing a wedding ring, I had to just smile as I was leaving the business.I cant wait to pick up the glasses. Pops is even more!
Miriam is the best. She helped fixed my contact and I went back to get my glasses with her. Please someone give this girl a raise. Best customer service!
Had a great experience at Stanton optical today from walking in and getting greeted right away and exam was super easy and efficient! Thank you so much to Miriam and Delia for helping with my glasses!
Delia is fantastic, I came in to Stanton optical very upset. Right away Delia took care of my issues, she didn’t hesitate to make sure all my needs where meant. She did it all with a smile behind her mask. I appreciate all her help. Her customer service was absolutely professional and very much customer oriented.
Quick and easy, staff makes sure youre attended and are helpful with everything you ask on lenses, frames and more. This is my second visit and so far they have went above and beyond to have my lenses as soon as possible. My first time I was able to get them brand new in literally 30 minutes after my appointment. Highly recommend
My contact prescription was wrong and completely different than my last one. They didnt even have a doctor in person to do the exam. Instead it was a virtual visit where the doctor was on a TV and did everything remotely. I did not feel like the exam was thorough. Also they said that I would get a trial pair of contacts included in the exam price. However, when I finished the exam, they said I had to purchase something to get the trial. I didnt buy glasses or contacts from them thankfully. I went to a second doctor and she gave me the correct prescription.
This office was so clean and nice! For being my first time I was really impressed. The staff was really welcoming and attentive! One of the associates her name was Lyris, was really helpful to where she helped me find the best glasses that looked good and explained my vision results thoroughly. I’ve never had glasses before so she really helped me understand it all. Thank you Lyris!
Remon was a delightful employee with excellent customer service skills
Had a great experience at Stanton optical today! Thank you so much to Miriam for helping me with my glasses!! Definitely will back!!
They are amazing, went for my appointment and it was virtual which was pretty cool. After, the salesperson helped me decide on which frames I wanted. He was so patient and explained everything so well. I will definitely be coming back. 😁
Exam was quick and the young man who helped me was very pleasant! The sign outside “2 for $59.95” is deceiving, cause those glasses are really cheap and there are all kinds of extra features that will probably need to be added! But really, any eye doctors office would cost the same! All in all, a good experience!
Martha was so wonderful she was such a big help! I had such an amazing experience. It was a fast and easy process I was in and out so quick. They have a life time customer now! Thank you Martha!
I had a great experience with Miriam, she helped me by choosing a frame that fitted my face and was really insightful on explaining my prescription and glasses that I needed it.
Ramon was very helpful and informative . I was lucky to find a great pair of glasses and a year supplyOf contacts I’m very happy and will be back :)
I previously shared my extreme disappointment with this company and they responded. However they did not get my point. My order was ready super fast. People were good to work with. It was way more expensive than I anticipated and I was never notified of my order being ready. I had to call to find out the status and was told it had been ready for over 2 weeks. Thats unacceptable customer service. They have all my contact information and never let me know my order was ready. Im also not a fan of the phone service. Ill be taking my business elsewhere and not recommending them to anyone.
I came into Stanton optical today for a new pair of glasses because my dog got ahold of them and chewed them up. While here their system went down but the team was super friendly and kept reassuring me that they would be right with me! Martha was super helpful and friendly! Definitely recommend!
This place has quality customer service . from the time I entered the store I was back acknowledged, greeted, and helped . the gentleman who assisted me was really down too earth, and overall pleasant..Jason your attitude is amazing. I will definitely keep coming to your store for my eye wear...thanks!!
Came in for an eye exam the staff is very friendly, the patient coordinator Jenna was super helpful and made me feel right at home.
Miriam is the best consultant very friendly and helpful
The person that helped me was Delia it was a good organized place they helped me save $864.00 overall I recommend it i give it a five star review. Thanks so much for all your help!
I have now worked with Miriam twice. She has been consistently kind and gracious. She worked within my budget and helped me pick the glasses that were perfect for me. Thank you and God bless you!
The staff was fast and efficient. The doctor was quick and professional. Martha helped me pick out a couple of frames and helped me get set up with new glasses. All in all, zero complaints. Better than my past experiences outside of Stanton Optical. Thanks guys.
I went recently and had help from Martha. She was amazing!! Super nice and helpful. She was able to find me glasses that went nicely with my face.
Delia was amazing she help me find what was right for! Make sure when you go in you ask for her! Great experience!
Stanton Optical in Visalia is the one place I choose to return too. for a few years i have been a customer . They have the best customer service so helpful and so professional. The manager Delia is the best. Thank you .
Went into Visalia store today, was welcomed by Martha. Couldnt have been more helpful. Shes a class act. Thank you for your attention to what I needed. All employees were also very attentive.
We were helped by Remon, he was very informative and friendly. He explained everything and answered all our questions. Would Recommend.
If you are MILITARY, this is the place to go to.Great service, wonderful staff, and very efficient with your time.Not to include the discounts you receive for your service, thanks to the wonderful staff, Delia, and everyone else for really helping us receive the best service we could possibly ask for.Delia is also very helpful and she was the nicest person to help with our experience!Very many options to choose from and very affordable prices. Thank you again!
Fantastic and very helpful. Martha help my mother and I understand all out options and we felt she was very well informed on options for lenses as well as financing. Definitely recommend you come to Stanton Optical Visalia and ask for Martha. Thanks again!
Martha is the BEST!!! I am here way more then I like to admit to and ALWAYS look for Martha when I come in. As fun as she is professional. Engaged, helpful and 100% every visit
I am supremely unimpressed on nearly all levels. I took my daughter to get glasses. They had a promotion of two frames for $59, the exam was included. I understand that is the low cost option for frames. When I went to purchase the glasses, the prescription itself was $150. I was unprepared for that, but I was fine with it. The sales rep told me it would be 6 to 8 weeks before the glasses would be ready. Again, I figured we can wait, no big deal. Today, on a whim, I called to find out the status. I was informed that the glasses had been ready for pick up for over two weeks. I received no notification whatsoever. They have all my contact information. My phone number, my email address, my physical and PO box addresses. I received no notification. I will never go there again, nor will I ever recommend these people. The only two positives are 1) the fact we get two pair of glasses for the price of one; and 2) the turnaround time was way better than anticipated. Customer service and follow up are severely lacking with this company (Visalia, California).
This was my first time getting glasses and the experience went very smoothly. The entire staff was very friendly, and helpful. With a pretty good selection of glasses to choose from as well. A special thanks to Delia who was our contact person and walked me through the whole process and explaining every step along the way. I will definitely be back for my next pair of grasses.
Edgar was very helpful when we went in to get a repair. We did not have to wait. The service was amazing everyone was nice and helpful. Satisfied with the customer service they provided.
WONDERFUL CUSTOMER SERVICE!Please see Miriam when you visit this store. For someone who depends on my glasses she was very patient with myself and my friend who came in with me!!5 stars isn’t enough for the employees at this location!! Thank you 😊
Thank you so much to Miriam for the help today!! Service was fast and easy! Definitely will be back!
Thanks to Remon, an awesome sales rep. He went above what was necessary to help me out greatly with my purchases of glasses. Reasonable price, and great customer support. A great place and friendly staff.
Went in today to see if I can make an appointment, unexpectedly I was able to be seen pretty much at that moment. Everyone was very friendly, Remon helped me today he was very helpful and understanding. Him and the manager were able to save me over 400$ on my visit today, honestly great experience and would definitely recommend.
Delia and Elvis rocked the Casbah with their fast and polite service. We got an eye exam and two pair of glasses in less than an hour! Awesome 😎
Martha took wonderful care of us. This was my sons first time getting glasses. Not only did she help us pick the right frames for his face, she walked us through all the options. Very happy with our experience. Thank you Martha and Stanton Optical.
Had a great experience at Stanton optical today went in got my eye exams and got my free eye exam and great deal on my new glasses 🕶️ Dr. Sabrina Warhola O.D. very professional and kind . Martha sales associate helped me with my fitting 🤓 professional and very helpful awesome job! Thank you! To everyone at Stanton Optical 🤓🕶️👌
Always a fast friendly experience at Stanton Optical Visalia. Thank you again Delia for helping my daughter with her glasses she loves both pair.
Thank you so much Edgar for going above and beyond… I really needed the assistance and you made it happen. Thank you for all that you did!!!
Edgar helped me with fixing my sun glasses and offered great customer experience. Thank you so much!
Great fast customer service and really cool and easy eye exam very friendly staff. Special thanks to Remon for the awesome hookup. Highly recommend
Great staff. Their efforts to get me my glasses, was above and beyond. Courteous and polite. The manager, Edgar, made me feel comfortable and taken care of. Awsome job!
Miriam is amazing. She is so knowledgeable. Super nice, happy, and says she loves her job, and it shows. Her personality and attentiveness made me feel so comfortable. I wasnt sure I would return to Stanton, but after she helped me, now I know I will.
I was referred here by my insurance in network services, called & verified insurance with this location, then made an appointment. That was the only good part.My husband took our two boys, they stated they both need classes then told them to pick frames, when he told them he just wanted tbe prescription to fill elsewhere he was told then we’ed have to pay $95 for each exam or fill prescription there. Then while on the phone with me they claim they don’t take our insurance so he was going to have to pay for everything anyway. The women that was first assisting them just walked away and started helping someone else not even trying to help fix the situation. While on the phone with them, while at my job, I called the insurance company 3 way and verified again they did take it. My 17 year old had to stop a man & ask for help because no one else would. Another women finally got on the phone & was able to confirm insurance. I was at my job doing theirs. Someone missed up & no one attempted to fix it until I did 40 minutes later.It was unorganized & staff was extremely unhelpful.Don’t recommend this place nor will we be returning.
Amazing customer service and great deals very fast service aswell! Shout-out to Delia for the greatest help
Place is ripp off . Everyone that works must be brainless!!! Tell one thing and other . Save money and a headache . Find a place are the staff is competent !!
Remon was very effecient and fast with my service. He was very kind and held a great conversation when waiting for my lenses. I appreciate all that he did to make sure I got the best deal possible. I was very impressed.
Thank you to th Stanton staff today ! Everyone was really helpful!
Thank you so much Stanton Optical myself and my husband really appreciate Jenna you were a nice respectful ladies.My husband had broken his while we was travel to La for the weekend .We walk in as an emergency and she had help him look and also find him frame for his lenses .You ladies are the best.Thank you and may hod bless you!!
Martha is the best!!! She helped my wife and made my wife the happiest woman alive with her new look! Thanks Martha - Nicole
Delia was absolutely wonderful and so was the tech that helped with my exams, I havent had glasses in years but Stanton made it a really simple and fast, good experience. Id recommend this place to everyone.
Thank you Miriam, for the great customer service and help.
Miriam help me right away In Was really helpful in super kind, she answered all my questions! This place easily get pack since they do take walks in but the waiting is sometime can be fast. It’s super clean.. The reason why I gave it a four stars because they don’t have a lot of Option of glasses that are now trending. I got a pair of glasses that I kind of like. I had a lot of mix feelings but eventually I got use to it. But I did went in got a another pair of glasses i really like online using my Prescriptions from Stanton optical.
Update: so although I had a great experience in person while purchasing new pair of glasses I gotta say their customer service when it comes to updating their customers about our orders is kind of whack..I had a special order that needed to be sent out and they never sent it our or called me to let me know they were ready to be picked up. My frames were sitting at their store for 2 whole weeks, definitely a waste of time. SmhSuper Satisfied with the customer service. Edgar and Eduardo were very helpful, friendly and professional.Came in for a repair and left with an extra new pair ! LolThank you guys!!
I love the service here at staton optical, one of the best optometrist visits Ive had in a long time, thanks to Jason at staton optical
Was assisted by Delia who was professional and thorough. First time here and Im happy with my experience thanks to her!!
My visit to the Visalia Stanton optical was very positive. The store had a very calm and helpful atmosphere. I was given answers to all my questions. Martha, the employee who assisted my purchase, was very kind and explained all the lense options well. 11/10 customer service.
My Wife and I went in Saturday 7/10/21 for eye exam and new glasses and our expectations were exceeded, staff was awesome. Martha led us thru the whole process start to finish..in short we left store with a new friend, couldnt of asked for a better experience. We thank you Martha and Staton optical.
Remon was very helpful. He treated us with loving care. He never showed any signs of not wanting to help. Keep up the good work Remon. Have a great Fathers Day.
Delia was excellent and helped us pick the perfect glasses! Highly recommended from lots of friends and family.
Love this place 👌Great prices great staff 👍 various frames⭐⭐
Martha was fantastic! She was so pleasant, eager to help make sure we left happy and treated us with the upmost respect. Definitely recommend this place for your optical needs!
My husband and I walked in on Monday afternoon and they were able to schedule appointments for each of us the following day. The entire staff was helpful and friendly, especially Delia, she was so knowledgeable and relatable it made our whole experience that much better. Plus, they have lots of stylish and affordable frames to choose from. Thanks again for making this whole process so easy, we will definitely be coming back!
I went to Stanton optical a couple days ago. Everyone there is so nice and the store is very organized and well put together. I did not make an appointment but Miriam was the best. She led me in as a “walk in” and I did not wait long to have a eye exam and pick out two new pairs of glasses. I was having a hard time figuring out which glasses i wanted to Miriam went out of her way to find glasses that were circular frames and similar ones to my old ones that she thought i would enjoy. Well she was right, beacuse i picked two of the options that she picked out to take home. I also don’t live very close since i attended college and she was very sweet about sending my second pair of glasses to me up at college. She was the best. Service was way better than i could have expected.
Fast and friendly! I loved Miriam she helped me and was amazing ❤️
So thankful for my visit today at Stanton Optical! Edgar was able to get my in and out so quickly and help me pick out the right options for my lenses. I’ve never had glasses before and this helped me out so much. I was able to get a pair of glasses for myself the same day and was finally able to stop stressing over my vision. Thank you so much Edgar!
The team here is great. Marta was very helpful and knowledgeable with the glasses and helped me make a great selection on my glasses.
Stanton optical had my husbands glasses ready within 20 minutes when we had an emergency and he snapped his old pair. Remon was very helpful and provided excellent customer service. I would definitely go back to Stanton optical because of Remons customer service!
Very easy going and nice people they’re very helpful and they treat guest well very satisfied
Martha was great with me. She was able to get my glasses fixed.
They were so fast! Delia and Elvis were very polite and they were funny
Miriam is very compassionate and really cares about her clients she takes Time to talk to them and explain everything very clearly is very respectful and I highly recommend her for anybody to come and see her I was extremely happy with her help she understood everything that I was telling her I’m very very very compassionate
Remon gave excellent service. He really took the time to make sure I found the perfect glasses for my prescription.
The service was good. Was able to get in on time and get my glasses the same day. Friendly workers.
Remon was phenomenal at his job, was very patient with me as this is the first time I’ve ever had to wear glasses! Fast and friendly Definitely recommend if you need an eye exam or a fresh new pair of glasses.
Reman was amazing! great quick service and very friendly! Made the process getting glasses very easy!
My experience at Stanton is amazing … Martha was extremely helpful .. she very knowledgeable .. ask for her
Hoping to give this place no stars. They were awful. The employee aggressively bullied my 20-year-old daughter into buying some glasses that shes not even sure she will like. He was short tempered and rude and did I say....aggressive. She came home crying. Is that the kind of customer service you want to support, Stanton Optical? Eye exam was super slow also and they ignored her for over 30 minutes after she signed in. Ill update this review if we get the glasses, dont like them and Stanton remedies this. But really? Never ever going there again and will not recommend to anyone. Worst customer service experience ever.
RemonService today was fantastic. He helped me out real good. Thank you
I came in for a walk and they got me right away and they customer service was awesome
Honestly at first I didnt know what to expect from my first visit to Stanton Optical. I had a new pair of Amazon Echo Frames that needed a prescription. The lady that helped us was very kind and helpful which I believe goes a long way in a business. At first, the price was very high for a prescription, but she helped and lowered the cost a bit for us. The whole process was quick and easy for something they had not done before. I would definitely go here again in the future.
Martha at stanton optic in Visalia made things so simple and got us in and out with exactly what we needed. Absolutely would recommend to friends and family.