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Waco Motorsports
5100 Franklin Ave A, Waco, TX 76710, United States
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Waco Motorsports
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La
Review №1

Watch out for these guys. My husband has been roped in to buying toys because of a great deal they have going (the most recent one being a side by side). Now a few months later, like the other purchases, something is wrong with it and their waiting list to get something looked at is several weeks from when you take it in.

ro
Review №2

This place was really good. They helped my wife and I with a lot of info. The owner is really nice. The service guy I dealt with was really good with customers. He should be a salesman.

Ch
Review №3

Great group of guys !The surfer looking guy knows his stuff ! 🤙🏻

Da
Review №4

This place does not work on Can Am Spyders RT or FE. Dont have a tech and are not even willing to help. Dont know if they are good at anything else

Ga
Review №5

I am having issues with my sea doo spark going in to limp mode. I brought my ski to the service department and Patrick went out of his way to help me figure out what could be going on and also had Seth give me info on things to try. These guys are very knowledgeable and helped me out a great deal. I highly recommend Waco motor sports. I bought my ski new from them and will continue to do all my business with them.

Co
Review №6

Great and fast quality service from experienced professionals

ea
Review №7

Great people come and see them.....

ed
Review №8

The service department guys are awesome!

By
Review №9

If I could give it zero stars I would. Walked in selection in minimal at best. Whole time I was there one knuckle head was on phone and the other was in office. No one came and greeted me, helped me, not even acknowledged me. So I went to leave, guy walked right past me and never asked if I needed help or nothing. Looked at utv outside, guy walked out and again never even acknowledged me. Been to many power sports places and this is by far the worst. Never again and I was there to buy 3 four wheelers and a utv. Big loss for them.

To
Review №10

Excellent service and even made a house call for a very minor repair. I’ll be doing all my motor sports business here. Patrick in service is on the spot and super friendly. Thanks...

Li
Review №11

Top notch dealer! My son went on his own and purchased a Can-Am Defender ... everyone went over and beyond to make it happen.Thank you WMS!!

Du
Review №12

They have always been great, from when I bought my bike, on... Today management went out of their way to make sure I was taken care of on inspection to ride; I greatly appreciate it!

An
Review №13

One of my favorite places. Even through their move and Covid these folks do everything they can to make sure our machines are running top notch for our weekend shenanigans! Just a bunch of good ol boys and fancy toys!

Ed
Review №14

Friendly staff! I was getting quotes for roadside services but, I dont believe its offered here.

Wi
Review №15

I bought a can am Maverick X3 from here and Some of these 1star reviews are a little crazy. You cant be mad if someone is better at making a deal than you are or a better salesman than you are buyer. You cant be mad at a personal choice of mask or not and rate a company on that alone. This was literally one of the only places that took me on a test drive or let me drive the Can Am out of 8 other dealers we went to. Most these machines are a luxury and privilege to own. The equipment here speaks for its self and they sell you on the fun you can have with the equipment. After all if youre buying something from here you want it not need it for ranch, hunting, work or fun so these machines do just that. Sure they can make things easier or more fun but its still a want. The sales team knows this and are good at what they do and they will bend over backwards to make a deal even if they cant move to the price you would like them to. They even let me borrow their trailer to take my purchase 3hrs one way. They are very transparent on the deal to an extent, after all they have to make money too. Good business is not about telling you their exact margins of profit.I also personally like that they allow me to do a little looking around before jumping in with a salesman. Even though I already knew what I was there for. Overall I would recommend this shop for all your motorsport needs. I drove 3hours to do business with them.

Na
Review №16

Knowledgeable technician, and fast turn around. Very pleased.

Je
Review №17

Not much there in the way of bikes, but employees are very kind and professional. Hope to be able to do business with them in the future

al
Review №18

Just picked up my 2020 YAMAHA MT09 Ice Fluo. Javier did a great job getting what I wanted. Went out of his way to find one and delivered on his promise. I was able to get my bike financed and road ready, ALL while I was in New York through emails and phone calls. If you are looking for a bike or ATV, please see Javier at Waco Motorsports. Friendly and Great staff as well!!

Ka
Review №19

Pat and Whitney are superstars!! We bought our Maverick X3 from them and they have been with us every step of the way for all the fixes and upgrades we want and need.Truly thankful for how easy they make it

Gk
Review №20

Javi C. Is DA MAN! I gave them a look to see what they had and man do they have a great selection of toys. From watercraft to off road. He knew what he was talking about and went above and beyond what I needed as just a visit.I know where I’ll be coming for more toys when I’m back in the market. I can’t wait to get my X3 when I’m ready, and I know exactly who I’m asking for.Thank Javi!!

Ma
Review №21

Our experience overall was great!!! Our salesman Javier was friendly, respectful and enthusiastic about his job. Y’all go check out this place and ask for Javier he will help you find for what your looking for!!! We got a great deal and we love our new toy.

Br
Review №22

I do not recommend this place at all!! We were looking for youth four wheelers for my daughter. We found this place on the webs and decided to check them out. Upon entering the front door, my wife and I and my daughter were encouraged to not wear a mask. After explaining that we would not remove them, we were met with attitudes from both him and the girl working behind the counter. This is not the time to encourage no masks guys!

Ch
Review №23

I had been looking for a specific used machine. I made contact with Javier and in a few minutes we had a deal over the phone. He helped arrange delivery for me (at a very reasonable cost) and the machine arrived as promised. On time and in the condition I expected. We all want the same thing. A hassle free transaction with no surprises. Good job Javier.

Ca
Review №24

These guys are top notch when knowing what they are talking about! Super hard part to find let alone have. And sure enough these guys had it even tho they don’t even sell the brand of the part I was looking for! I recommend you atleast give them a call and a chance they may surprise you like they did me.

Mo
Review №25

Above average prices, beautiful vehicles. We came knowing what we wanted and prepared to purchase. We walked the lot and the floor, for at least 30 minutes. Multiple salespeople, none so much as greeted us. No, not one. Took my business elsewhere.

Mi
Review №26

Javier was very personable very informative. Straight to the point. Great experience wouldnt go anywhere else!!

Pa
Review №27

Went to WMS for a new bike. They were super friendly and Javier was great about answering all our questions and helping us figure out the right bike for us. I will def be coming back here for all of our future toy purchases!

Tr
Review №28

First impressions we excellent, smoothest process ever purchasing the boat we wanted but then when it really mattered Waco Motorsports had the WORST customer service I have ever experienced. The boat has had nothing but problems since the day we bought it and instead of being upfront and feeling bad that they sold something that wasnt of good quality that was brand new we have gotten nothing but run around and delays. If you want to just have a quick place to buy a boat or ATV then Waco Motorsports would be it but dont expect them to be of service after they have made the $$ off you. You are simply money in their pocket, not a lifetime client.

Le
Review №29

You know finding a mechanic is difficult when it comes to you’re car or truck. So when you find one you send all your friends to them because they’re trustworthy. My first experience with Waco Motorsports exceeded my expectations. They were able to get my 4x4 Yamaha in working order within a few days at an excellent price. With my father in law being in town from Virginia to go mudding i was in a tough situation. Waco motorsports made all the frustration go away with their excellent service department. Much thanks to all of you, Patrick especially.

Al
Review №30

Parts personel were very friendly and knowledgeable. Prices seemed great compared to local competition. Im bringing my bike in tomorrow for minor maintenance and will update my review accordingly.Service manager remained professional and courteous throughout the rest of my experience but the woman working the service desk led me on for a month. She kept telling me they needed another week for a month. The straw that broke the camels back was that she eventually told me she never said a week.I have no problem leaving my bike somewhere for a long time to get work done but the moment I am lied to I can not trust anything you tell me and you dont deserve my money.

Ja
Review №31

This is the best place to shop for all of your off road vehicles etc. Brian went above and beyond to make sure we got a good deal. Everyone was so friendly and willing to explain everything to us. After my experience with Brian I won’t shop anywhere else and I highly recommend Waco motor sports.

Zo
Review №32

Awesome!

Ma
Review №33

We had a wonderful experience at Waco power sports. Javier is a wonderful sales man and he made it easy to get approved for our buggy 10/10 recommend this place!

Mi
Review №34

Having problems with the boat I purchased. Quick to sell ya what your looking for. Better hope you dont have issues with your purchase because you will get unfortunately there is nothing we can do to help you speech. 4 star sales 0 star afterwards. Buyer beware!

Yo
Review №35

This place sucks. Take your business elsewhere. Seth Waddell is the absolute worst salesman Ive ever encountered. And he attempts to advertise in places where he shouldnt. Shady practices.

Ju
Review №36

Patrick is a pleasure to deal with. My go-to spot for any of my trailer or Atv Needs!!!

La
Review №37

Do not take anything into them for repairs. Went in for an oil change in my boat, they overfilled both engines by 1.5 quarts each. Then their tech argued with me that he didnt overfill but under filled. Ended up going to Yamaha dealership and it was confirmed they overfilled, had to get new spark plugs and air filters in each engine along with everything cleaned from excess oil. $$$$ later.

Cl
Review №38

Wonderful &,friendly staff! Javier went above & beyond finding our perfect ATV!

Jo
Review №39

I just want to say I’ve been interested in the market to get one of the new 2020 Can-Am maverick X.3 Xmr’s and the guys at Waco motorsports Bryan and Javier. Are stand up dude. If you wanna make a deal happen there the way To go they Are very informative I mean help me out with all the accessories I wanted to get very knowledgeable guys If you’re interested in buying a four wheeler or side-by-side or anything off road I would definitely refer Waco motorsports 10 Out of five stars I mean whatever you got down or even if you ain’t got nothing that they will make the deals happen very relaxed non-pressured sales environment I would highly recommend Waco motorsports over Any of the local dealerships

Ro
Review №40

I chose this place because they do warranty work for Tracker boats. Patrick, in the service department, went above and beyond to get some repairs covered under warranty. When I got my boat back, it looked great. Thank you all so much for your hard work and getting my boat ready for the summer.

Ta
Review №41

Awesome customer service in all departments the guys are fun to just sit around a chat with. If needing hell in the parts ask for Pattrick he will hook you up on anything you need and if he doesnt have it he can get it ordered for you. Awesome place to shop!

Ma
Review №42

If you like high prices, bad service, and questionable repairs then this is the place for you. You’re guaranteed to get all three on each visit!

Ch
Review №43

Good people good service

Ka
Review №44

Chris is the best sales man y’all all need to go check him out he helped me get a new dirt bike and I am so happy he helped me every one is a very respectful people

Ji
Review №45

Moving and adding gun shop etcGreat people!

Ma
Review №46

Today I went into Waco powersports, seeking to purchase a new Can Am X3, stock number 000242, I was met by sales person Javier. The show experience was pleasant. The unit was listed for 18,999 online, but when I arrived, I was informed that that unit was sold to another dealership, but they had the same model in a different color, listed for 19700, but would honor the online price and sale me the unit for 18999. I test road the unit and started to fill out the credit application for the unit, when another salesman with tattoos, stepped in and said we are not going to sale you that unit for 18999, even after my salesman had agreed. He then proceeded to tell me he would sale me a used unit for that price that had the parts missing off the rear, but had some add on extras, that would justify spending the same price on a used unit that a person would for a new unit. I told them I didnt come in to buy a used unit, and that another salesman telling another salesman not to sell a unit for essentially 19000, simply because of the color, after an agreed upon price is bad business, and will be contacting BRP about this experience, as such essentially cost Can Am money and is a poor representation of Can Am in Waco, especially when considering I am a perkspot VIP customer, 100% disabled veteran, and avid offroader in the central Texas area, and this is how Can Am is being represented in this area. While dealing with Javier was pleasant and professional, the salesman with tattoos, attempting to sale used units over new units, and stepping on other salesman sales, costing both the dealership and Can Am money is a piss poor, way of doing business, especially considering who you are attempting to mess over, in an area full of veterans.

Sk
Review №47

The customer service is no good you sit and wait all day for parts they dont have

Jo
Review №48

I was looking for someplace to work on the lower unit on my 115 Yamaha. Their outboard mechanic really knows his stuff. He fixed it and had it ready to pickup the very day he said he would. A month faster than the other shops. Clifton and the crew were friendly and the price was reasonable. Good job guys!

Am
Review №49

Thank you very much JavierLooking for a great sales man this is your man he will do everything he can to make you happy and get you what you wantWe love our new toy

Tr
Review №50

The salesman was a fast talker, hard to get a word in. They didnt have what I was looking for anyway.

Ch
Review №51

I bought a used motorcycle here. It was my first visit. I was impressed with the inventory of water and land toys. Great employees and financing options.

Za
Review №52

Wish I could give 0 stars to the sales department. Tried to call and get some info and the guy was an arrogant jerk and hung up on me.Service department was better so I bumped them up to 2.

Da
Review №53

Friendly staff, fast service, and they are eager to help and get you the info or parts that you need.

De
Review №54

I will not recommend this dealer.

Jo
Review №55

After reading some of the negative reviews from other customers, I was reluctant to use the service department. I am happy to say I experienced excellent service from Patrick (service manager) and Glenn (the tech). Both were respectful and courteous and took the time needed to complete the service on my boat and explain the issues. They also took care of the warranty paperwork with Tracker. Ill be returning here for service again.

Je
Review №56

Sales person Chris was great, bought UTV with 597 miles, discovered that was the trip reading. Machine actually has almost 6000 miles. That is a ton on an ATV. Will update review if they step up to the plate.

Mi
Review №57

The employees in this place are terrible so I rate it zero stars. They stand around visiting with each other and offer no help. I finally just left ticked off. I will never shop here again with that type of customer service.

St
Review №58

My husband and I just purchased our first boat from them. Super awesome group of people working there. Everyone was very nice and the sales guys did a wonderful job explaining and teaching us how everything worked.

Do
Review №59

Just bought a Yamaha raptor 90 it works like a charm Javier is the man!!!

Sc
Review №60

Brian and the guys over at Waco Motorsports were very helpful and sold me an awesome trailer! I would recommend them to anyone looking for a trailer, side-by-side, boat or motorcycle!

De
Review №61

2-17-16No response? Got a call from service today, stating my cart was ready to be picked up. I picked up the cart up. Paid for the Spark plug, that was I assume fouled be the original problem that was covered under warranty. ??. Cart died and would not start when I was loading it on the trailer. I noticed after finally getting it started, loaded and home that there were bolts missing, wires not secured in the proper clips and the air intake was not secured to the cart. While trying to ride the cart, It continuously kept dying out and would not hold an idle. At about an hour, it died completely and would not start. After securing some of the wires that were left loose, I was able to get it to start. However, it would not start. Bringing it back, in the morning with an expectation of a full refund of all costs incurred. Would greatly appreciate a prompt response.Derrick Arndt

Pi
Review №62

We literally have never been so dishonestly dealt with befor by any other business, EVER! We trusted the repair guys to do some small repairs on our motorcycles, then we agreed to leave the bikes there to sell on consignment. We live out of state, so could not check on things in person. The expenses they racked up were outrageous and they claimed one thing after another was needed. Wed had the bikes thoroughly serviced not long before this, so we knew they were not in desperate condition. But, we needed them fixed and sold, and we were at the mercy of the Waco Motorsports. We compared prices of parts online to what they charged us and were sickened at the hundreds and hundreds of dollars we were being ripped off. THEN, when the first bike sold, one person told us the sale price and the check we received in the mail was almost $4,000 LESS! Asking to see the sales paperwork got us no where and we saw NO papers! The story goes on and on, but unless you want to be completely ripped off, do not do business with these people.

Ma
Review №63

Brought my Suzuki motorcycle in to install new tires, oil changed, plugs replaced, air filter changed, check rear drive fluid. When I dropped the bike off on Friday at 1pm I asked if I could pick it up at closing time on the following Tuesday. Patrick, the Service Writer, said That shouldnt be a problem. When I called on Tuesday at 3pm to make sure I would be able to ride the bike home, I was told it wasnt ready. They would try and get it done before closing. Patrick called me to tell me the delay was because of a broken bolt that the previous repair shop had caused. I reminded him that they were the previous repair shop and that they would have caused the problem. I was informed that I wouldnt have to pay for the labor to fix that problem. It should be ready tomorrow...probably by noon. I called on Wednesday, at noon, and they said it wasnt quite ready. Then at 4pm they called me and told it was ready and that my repair bills were $325. I told them I would pick it up at 5. Then I got a call back and the same service department employee told me that he had told me the wrong amount. The total amount of my repairs was $929. It included $427 of labor costs for putting on the tires. I asked to talk to Patrick and I then questioned him on the amount of labor he was charging. Most motorcycle repair shops charge $45 - $60 per tire to mount new tires on a bike. The job takes about an hour to an hour and half to do. Patrick informed me that Waco Motorsports was charging me $95 per hour for 4.5 hours of labor! The labor cost more than the tires!I wont be back for service, parts, or to purchase anything.

BE
Review №64

Always easy to go up and ask for assistance workers are all very nice and friendly and always willing to help out.

Ti
Review №65

Great place. Great customer service. Best of all, they have lower cost Amsoil products then the place down the road

Va
Review №66

They put both of my daughter’s go karts together in 2 1/2 hours and saved our Christmas!!! I will buy go karts from them from now on! Best place EVER!!! Thank you guys so much!!!

Lo
Review №67

Long story short. Paid cash for 2 4wheelers. Brought in for carb rebuild and left them for 2 weeks. Drove an hour to pick up and 1 wouldnt start. Said water was in carburator they supposedly rebuilt. Told us they would fix and bring to us with fuel stabilizer for free for the trouble. But when the guy got here said his boss said no. Very rude voicemail this morning from Patrick saying they went above and beyond for us. All we wanted is for them to do the job right In the first place. Con artist and liars. I RECOMMEND YOU SAVE YOURSELF THE TROUBLE AND GO ELSEWHERE.

H
Review №68

I bought 2 ATVs from here this past year. So far I have had 3 neg. experiences. Had to bring back a dead battery the first weekend just to be able to ride it. Bought 2 oil replacement kits - one had the wrong filter in it, had to come back and get the correct one. Just picked up my ATVs after they have had them for a month expecting them to have done some work under warranty only to find they charged me ~ $150.00 labor to tighten a battery terminal and hose off some dirt. The noise one makes, which is not normal sounding, the service guy says all of them make. Yet, Ive never ridden another one that had made the same high pitched CONSTANT SQUEAL, it is deafening! I would NOT recommend purchasing from this place. The service dept is horrible!! Customer service or satisfaction is poor!

se
Review №69

Friendly, fast, and excellent service. They are my go to shop for all my atv parts and service needs.

Gl
Review №70

Very friendly and more than willing to help find what i was looking for. Fast service.

Ji
Review №71

Go see Patrick! Hes super helpful.

Ma
Review №72

Great customer service! Go see Patrick!

Jo
Review №73

This place has no customer service at all took my brother in law to buy a nitro z18 and no one helped us or asked if we needed help. We left and he got a skeeter

FI
Review №74

Great place the help out a lot

Da
Review №75

We purchased our new SunTracker Partybarge 20 from Brad at Waco Motorsports and he made the process very easy and our boat arrived quickly. Once we picked it up he went over everything with me and definitely made it worthwhile purchasing from them. Thanks!

Sc
Review №76

Great people toll a little longer but absolutely done it right.

Mi
Review №77

Just bought a 2105 wildcat sport. Brad was a huge help. Will post an additional review once i take it in for service about the level of customer service

Ke
Review №78

Very nice people willing to help anyone

Gl
Review №79

Will never use this place again spent $900 total get 4 wheeler serviced and a over heating issue fixed really stressed several times to make sure it was fixed because of a bad experience I had with another dealership. Assured me it was the thermostat and was fixed. Overheated 1st time I rode it. Diagnosed it myself dirt dobbers nest locked fan up called Patrick said it needed thermostat an they would fix fan for half cost of $350 part an no labor found OEM part for $210. Dont trust them told Patrick Id fix it myself. Out enough for parts and labor it didnt need.

Ro
Review №80

All the guys there are great love this place

Ra
Review №81

Good place easy to get to very friendly employees

Jo
Review №82

Javier was a excellent seller

De
Review №83

Parts department is incompetent. We have ordered several parts that have been delayed or shipped late. Now they cant even order a head gasket on a product they carry on the showroom floor. Very unprofessional, we wouldnt recommend them for any business transactions or products. We have tractors on the farm dating back to 1937 and we can still order parts for, but they cant order a head gasket for a 2012-2014 Kymco 500 UXV. Its a very sad dealership.

mi
Review №84

Friendly professional staff....

Bo
Review №85

A lot better than 2 years ago. Friendly, service and sales.

Da
Review №86

If you need any work done, talk to Patrick. I needed some tires mounted and, they were the lowest price in town.

Jo
Review №87

The staff was very helpful!

Da
Review №88

Sales people were excellent prices are reasonable and overall excellent service

Da
Review №89

Not sure whats going on here. Dont go in much but every time I do its just a little bit worse.

TI
Review №90

Good prices and service.

Ju
Review №91

I bought a dual sport from Waco Motorsports and if has been nothing but awesome. Runs great and rides good.

Ri
Review №92

Nice people that actually want to help.

Ca
Review №93

I was driving my Kymco scooter on a road trip from Austin to Plano to see a customer. When I hit Waco my scooter started loosing power. The service department wasnt open yet, but one of the mechanics immediately looked at my scooter and diagnosed the problem. They saved me from having to cancel my business trip. I cant say enough good things about their service department!

jf
Review №94

I recently purchased a new Can Am Maverick from Waco Motorsports and was told all recalls were done on my new machine. I recently found out a major recall was not done on the machine and also while talking with Can Am customer service that Waco Motorsports did not register my machine. It has been 7 weeks since purchasing the machine and this will affect my warranty since there was a promotional warranty available at the time purchase. Can Am has opened a case for my new purchase and helping me resolve the issue. I also was told by another Can Am dealer that they have had other customers have the same problem when purchasing from Waco Motorsports. Do yourself a favor and avoid the problems with Waco Motorsports.

Ru
Review №95

The macanic chick Danielle will rip you a new one. Will say she installed parts that she didnt, take aftermarket add-on parts you had and youll never see them again. The service department sux parts counter told me they would have a clutch cable the next day a week later it was finally there. This shop is trash.

Sa
Review №96

Patrick was very helpful

In
Review №97

These guys are crooks and need to be shut down The owner is Brian Schroeder and he will say what every it takes to hook in on the sale but when it comes time to stand behind his product you mite as us TP and wipe your rear-end because thats what he did with it, we bought jet skis from him and they are both junk we had to get BRP involved to get any action the good thing is that we where they are looking to handle the problem in Waco with a change.

Ma
Review №98

Buyer beware! They are dishonest and will lie straight to your face. Do yourself a favor and do not buy anything from these people. They ripped me off.

Ja
Review №99

I bought two Sea Doo Sparks there two years ago and just had the solenoid on one of them fail. I dropped it off the same day I reported the problem and had it fixed and back to me less than 24 hours later.

Mi
Review №100

You cannot get someone to return your calls, they will not put you in touch with a manager when you ask for assistance and do not deal fairly with repair expenses, particularly if you’re out of town to them and they know they have you over a barrel.

Information
12 Photos
100 Comments
3.8 Rating
  • Address:5100 Franklin Ave A, Waco, TX 76710, United States
  • Site:https://wacomotorsports.com/
  • Phone:+1 254-756-7800
Categories
  • ATV dealer
  • Motorsports store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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