Big Frog created by order perfectly! I contacted them 2 days prior to needing my order and they were able to get everything done in just one day, exactly as I wanted (even with me requesting multiple changes in the design, due to me changing my mind on what I had originally provided them). They were very patient and excellent with communication. I would definitely use them again and highly recommend them to anyone!
Big Frog has come through for us in a big way. We were under some pressure to get out a few shirts. Our shirts were designed very well, and shipped in a very timely manner. The prices were very reasonable compared to other stores we have shopped. Big Frog can also accommodate our large and small orders. The staff is friendly and willing to work within your budget and time constraints. I cannot recommend this business enough for all of your screen printing and customized accessory needs.
I enjoyed the great shirt options for female adults. The material of the shirts on the right wall were amazing! I wish you had them for children as well. The best parts were the turn around time, definitely convenient for a last minute busy single mom like myself. And thank you to your great staff, the young lady working on the computer on the left was wonderful. She politely offered her suggestion and input and I went with it 100%. It looked better the way she suggested my idea.As for the other older adult female sitting in the back main corner, she wasn’t very warm at all. Didn’t even greet me when I came in and her face looked like she didn’t even want to be there. I wouldn’t want someone working for my company to have that type of presentation if that was my personal business. I’ve previously walked out of establishment when I get the feeling I’m an inconvenience to them versus a paying clientele. I grew up in NYC so I’m used to it but with this being the south- SHE can benefit from some southern hospitality tips.
I just had T-shirts made for our local pool team.To say we are happy with our shirts is an understatement.Big Frog Custom T-shirts was recommended to me by a fellow pool player.I have used other T-shirt companies in Waco and have never been dissatisfied, but I am super pleased with our new shirts.When I first went in I spoke with Brittany at length about what I was wanting on our shirts.She went above and beyond on how we could make that happen.She took the time to find just the right color of shirt that would make our design stand out and got them ordered.Once our shirts were in, I went back in to finalize the order.On this day Brittany was working to get anothers customers order finished up by the end of the day so I worked with Emily.Emily was great. Her ideas on placement and design were perfect.When my order was ready I received a call and it was done precisely when Brittany told me it would be.After the fact it was determined we would need 3 more shirts and they were ready in a couple of days.I will be using Big Frog Custom T-shirts for my future t-shirt needs.A big THANK YOU to Brittany and Emily!
Very friendly and helpful. Listened to our needs and requests and made sure that we were happy with the design before it was applied to the shirts. Family oriented business. Location is beside Kohl’s. Easyy you access and plenty of parking. Would definitely recommend this place for anything from a small job to large orders.
Steve and his wife have gone above and beyond helping us design a custom volleyball shirt for our 11 yr old daughter. They went out of their way to make us happy. They have the most up to date equipment and blew us away with the quality of their work. I currently have them working on another project for our summer league. Would HIGHLY RECOMMEND!!!! I wont be going anywhere else.
Received a call saying your shirts are finished and you can pick up them today. I went to pick up and was missing one shirt which they said nothing about and which I caught and asked. The lady rolled her eyes and said on darker shirts they can take two days to dry which they said nothing about and wouldnt have made the 30 minute trip to pick up today if her communication skills her better. She was talking about me to the other lady working there. Just very very rude! I have been here many many times but I will go else where now!
Professional and friendly staff helped me design my products very quickly. My order was ready soon after and done to a high quality. Nothing more I could ask of a printing company.
Customer Service is Outstanding! I’ve worked with a lot of T-shirt places, but working with Steve, at Big Frog, has been the best experience. He’s a great guy!
Brittany went above and beyond to help me get a shirt made for my daughter for school last minute. We use big frog for our company shirts as well and have never been disappointed!
Great place for that custom T! Fast Friendly, Service !
Super nice staff and cute place! Needed a order done in 2 business days and it got done! So thankful. Shirts look great too!
Always a pleasure shopping!!! The Big Frog team is beyond amazing in their ability to bring your design ideas to life. Reasonably priced and quality of work is great. Quick and alway friendly. Thank you!!!
Very friendly staff. Good work.
Great service with high quality long lasting printing. So happy to have stumbled across a business in Waco texas that still values customer service.
The idea, the products, the customer service, the totally knowledgeable representatives... AWESOME EXPERIENCE... and I have already been spreading the word about Big Frog - Waco... THANK YOU!!!
Y’all!!!! I came from 5 hours away to Waco for a bachelorette party and when I got here I realized one of our matching shirts were missing!!!!! This was at 3:30 and they close at 4 so I was worried they’d say no. I called them and told them the situation and they told me they’d do it happily!!!! They made our shirt in a matter of 30 minutes and it looked awesome!!!! I’m so thankful for these people. Thanks y’all!!!
They have helped us out a couple of times! And when I say helped us out i mean it! We needed something for that Saturday and it was Thursday and we needed to be able to pick it up Friday by closing time for Big Frog at 4 PM. And an item had to be ordered. Guess what they came through not once but twice because it got really cold the next weekend and we had to have them order some sweatshirts to come in and have them printed by Closing on Friday again! And they did it. The ladies are great to work with and went above and beyond for us a huge Thank you TO BIG FROG OF Waco! Your the best!!!.
Talk about professional!! The team at Big Frog worked together to make certain we had what we needed on time in an emergency!! On 2 occasions we needed shirts they didnt have in stock and they ordered them and had the completed shirts ready for us in 3 days. Their advice, and direction helped us create the Tee shirts and sweatshirts we needed for our company. To top it all off they are very competitively priced. Thank you Big Frog!! Keep doing what you do!!
Big Frog is the best!! love every shirt they’ve done for me! The quality is great and it’s so quick and easy!! The owners and staff are always so friendly and helpful as well!!
Nice people took care of me nice shirt 👕 work 💪thanks.0
On two occasions with short (very short) notice these folks came through for me! As a tribute to my late mother my son wants a crossword puzzle tie for the funeral the next day. They said bring the tie and we will make it happen. Hours later we had a crossword tie with words filling the spaces.For grandparents day they produced 2 custom t-shirts the same day for me... When the say Custom T-Shirts they actually mean THE CUSTOMERS ! Here is one of the shirts they made... and most of all no complaints about pricing or service!
One of the best professional businesses in Waco,TX ! I recommend to anyone needing custom clothing.
I am very happy with my purchase at Big Frog. Sarah was very friendly and patient with our decision on our shirt logos. She helped me and my husband choose out the right t shirts. Showed us all brand shirts they have and colors, We left very pleased. When we return to pick up our merchandise there was a gentleman and a lady also very friendly and nice. They both greeted us and handed our shirts. I checked them out before we left. I was super excited and happy just what I had expected and more. Thank you all very much. We will be back definitely for more. Plus will recommend to anyone.
I have been completely satisfied with my purchases, and customer service is top notch! I will continue to order and tell my friends!
Amazing!Great work on time!!Excellent Customer Service!!
Awesome people and now our church will use them as well, thanks for the sour patch kids and being so awesome, speedy and efficient.
Everyone at the store was so helpful and our shirts turned out great! They can take your idea and put it into motion without any problems at all. Everyone loved our shirts and wanted to know where we got them. I said, “Big Frog, of course!”
The design options were great. They did an awesome job of explaining the bulk discounts, spent as much time with me on the design as I wanted, and had great options for shirt colors. Im honestly trying to find a reason to make more custom shirts - it was so fun. 10/10 would recommend.
I had such a great experience with Sharon and Sarah! They went above and beyond (even with limited notice) to get custom shirts done for a BBQ Cookoff.Highly recommend due to their customer service, turn around time, quality and pricing.
Because you told me to! - Patrick Star
The employees designed and printed a custom tie for my grandmothers funeral in about 4 hours. I cant express how much I appreciated them working so fast to get it ready as the funeral was the next day. The employees cared about my situation and wanted to help make it perfect. Any time I have a need, Big Frog will be the first place I go. Thanks again!
I came in with my younger sister (age 5) and younger brother (age 3), because they were wanting to make their own custom t-shirts. As soon as we walked in we were greeted with extreme kindness. We were asked what we were wanting and my younger siblings took over at that point. Unfortunately, I dont remember the names of the owners. But the lady took my sister and pulled a chair next to her so she could tell her exactly what she wanted, she also did the same with my brother. She was so sweet to them and asked them what they wanted. Her husband also asked what my brothers favorite show was and put it on the TV so he could stay busy while it was his sisters turn. When it came time to print the shirts, she let them press the button to start to print and made them feel like her big helpers. It was such an enjoyable experience and I will definitely be back for other products.
What a hidden gem. Super fast and friendly service. Great for business promotion, parties, weddings or even last minute customizable gifts. Not just clothing but a wide range of accessories and mediums. In and out in about 15min. Well definitely be back!
Love that there are various products to choose from! I also especially like that the image is stained/printed on and wouldn’t peel off after washing. Services are great! It seems like almost any tee shirt you can dream up can be made. Also love that you are able to print on sleeves of the shirt. The staff is wonderful, helpful, knowledgeable and skilled at working with the design program! The pricing of the products and services are perfect as well!
Went above & beyond to ensure we received our order in a rush before we left town for an event! Amazing service, thank you!
You were GREAT! We were visiting from out of state, trying to find a specific shirt for our grandson... with no luck. Sharon and the Big Frog staff went WAY BEYOND the help us. Sadly, the shirt size we needed was not in the store, but we were allowed to purchase a shirt from a department store and bring it back for customization. The whole process usually takes up to 24 hours... but knowing we were from out of state and leaving the next day, Sharon and the staff immediately set to work designing and printing. They couldnt have done a better job. Definitely one of the best customer experiences Ive ever had. I will always recommend Big Frog to anyone in the Waco area. Great people, great products, great customer experience.
Awesome place! Has never failed to please me yet on my orders 😁
LOVVVVVVVEEE♥️♥️ THEIR CUSTOMER SERVICE. SHES AWESOME🥰 SHIRTS ARE BEAUTIFUL AND DOWN VERY QUICKLY TO MY CUSTOM ORDER. WILL NE DOING MORE BUSINESS WITH THIS AWESOME COMPANY😍😍😍😍
What a great staff and wonderful service we get every time at Big Frog. They take care of all our Corp needs like shirts and even Covid masks. They guys and gals are great to work with!!
Fist time in the store and the shirt I pick came out awesome with the design I pick. And the nick name on the back. Will come again to order more stuff from Big Frog.
Waco store for custom T-shirts, completed my order within 2 hours
They are awesome! Love them!! Do great work!!
If you need any t-shirts, etc with custom printing, Big Frog is your place. Sharon, one of the owners was extremely helpful in designing our shirts. She showed me so many options & features that were available, I was able to have a final look before the shirts were printed. I needed 4 shirts done & had other errands to run so Sharon said she would have them ready in 30 minutes AND she did.The method they use embeds the color into the fabric so it will never get stiff or peel!FYI: they also have hats, bags, blouses, shirt, etc.
17 Nov 2018 - I went here hoping to get a custom shirt made after not finding what I wanted online. Sharon, one of the owners, was super friendly and helpful. She helped me design a shirt from scratch that turned out great. And they give Veterans a discount! Was very happy with the process and plan to go back. :)
Quick turnaround. Fast. Friendly. Professional. Highly recommend!!!!
I had the best experience coming to Big Frog.Shannon was referred to me from someone on facebook and she was about to close her shop at 4pm and I got there 2 minutes before closing and she still took care of me and was already looking at pictures and trying to put my shirt together before I got there.She gave me a tour and all I really enjoyed coming and shopping with her and my shirt was Fabulous by the way.I got Mom n law credits lol as we were trying to do when making my Mother n laws bingo shirt.Thank you so much Shannon.This is the place to go.
Seriously, this place is the best! SUPER welcoming, extremely friendly, they take the time to listen to what you want and walk through each step with you! My shirt turned out absolutely amazing and it was incredibly speedy! This was the best customer service I have had in a long time. I left feeling like I was friends with them!
Great people! Great quality of product. I was able to order and receive same on same day!
We love doing business with Big Frog Waco! They do all of our DA fan gear & student athlete practice wear! Always in a timely manner and great communication with our customers when they need to order more items. Thank you Sharon & Steve for going the extra mile for Diamond Athletics!
Best customer service
The shirts are very well made and so comfortable! The turnaround time was outstanding. We had a small miscommunication with the estimate and invoice, but the company rectified the situation quickly.
Excellent experience... professional caring staff. Great job the shirts look amazing.
Great work, done quickly & correctly. Thank You Rana Grande !
Went in the shop with an idea of what I wanted. Katherine made it a reality. The process of getting what you want on a hoodie or other garment was very consumer friendly.
While visit Waco I visited the store for a Waco shirt. The ladies were very helpful and friendly. The shop has a nice set up and many shirt options and designs.
The quality of product here was terrific and the owners of the shop are obviously concerned about their customers experience. They are very hands-on and their graphic designer in the shop is the bomb!
Best customer service in town! Our hats turned out GREAT! Quality products! Could not be more happy with my entire experience.. Big Frog Waco will always have my business!
Big Frog was great and very fast at putting my design into their system and getting my shirts ordered for me. The entire team is friendly and professional and I will definitely be returning to them for future purchases. They are highly recommended by me and I refer anyone I know that is needing shirts, koozies, etc. to them.
I am so glad that Big Frog opened in Waco, Myself and my two young children had shirts made with ZGGA (Gymnastics Academy) logo. They look fantastic, fit well, and are great quality. I am actually wearing one now😊I have already planned several projects to take to them as they are so welcoming, efficient, and excited at the prospect of designing new things.
Wonderful people. Will definitely go back!
Amazing customer service fast serviceLoved it here most definitely will be back
I liked that you could go in in design your own T-shirts pick the colors and shades and they were really nice and helpful
They can take any dream and turn it into a reality. I highly recommend big frog Waco for all your design needs
I absolutely Love Delma and the Big Frog Team. They were very attentive and super affordable. They helped my Husband and I design the perfect t-shirt for our business. I will dedinitely work with these ladies again. Thank You so much....
Terrible costumer service
Amazing customer service, quick turnaround and quality products. I will be a repeat customer for sure.
Great folks. Friendly, helpful, great attention to detail.
Their process of making tshirt has a different feel to it. The gala was very helpful.
The family that owns this location is pretty amazing. Their customer service is outstanding, their turn around time for my order was less than 24 hours, and their pricing was very fair.
High quality products with a very quick response time.
This place is the Best. Their service cant be beat. Will order from again.
I like how big the imprint was on the shirts and how quick and easy it was done. My daughter was also able to watch.
Nice ppl
They have excellent customer service, quick turnaround time, excellent quality!
Great customer service and quick turn-around time.
Great example of a healthy frog
Fast, easy and great quality.
Great customer service and very professional
Great customer service and quality products.
They did a great and nice job
The staff was awesome to work with
Excellent customer service!!
Very friendly and very professional!
Amazing place amazing owners!!!
Sarah is ALL THAT plus TAX
Friendly person