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Salvation Trailers Manufacturing, LLC
7700 N. Hwy 6, Waco, TX 76712, United States
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Salvation Trailers Manufacturing, LLC
Comments
Co
Review №1

Some trailers are worth the price, and were set up nicely. However, many trailers had issues that remained unresolved. Getting reliable help, and a timely response was very hard to do. Warranty from what I understand does not start at the date of sale, but the date they are delivered to dealers from my experience. Paint is a very poor, and had numerous wiring issues that we had to fix before hand. Id also note that some of the 5 star reviews are from the owner/family members of this business. I will say that the ladies that work up front, are friendly and courteous. I have several of these trailers left, and will be fixing the issues myself, then selling them under cost to get rid of them.

De
Review №2

Definitely stay away from this company!!! Poorly built screws fall out while traveling down the road!! Don’t waste your time or money.

Br
Review №3

Have had this trailer almost a year, have had trim fall off and leaks to fix, that wasn’t too bad but now after pulling 2000 miles the front tires are slick, contact Salvation, they sent me to the axle manufacturer. They also blew me off. Would not recommend any trailers from these people as they do not stand behind their stuff.

Ja
Review №4

These trailers are junk and poorly built

Da
Review №5

Salvation trailer are junk poorly built wiring problems with lights. Phils trailers in Robinson tx sold me the trailer they sell them for Salvation trailers . Salvation does not honor the warranty I bought the trailer on 4-28-2020 lights had a short and today on 4-30-2020 A1 Welding fixed my light problem and I had to pay $60.00 to get the electrical Short in trailer wiring fixed. This company is no good !!

Am
Review №6

I will always come here for my trailer needs. They made sure this girl would be safe on the road with her cargo trailer!

R
Review №7

Poor paint with zero prep work prior to application. Paint is appliied over rust and oil from new metal. Paint is scratched off easily with fingernail.

Ga
Review №8

Will not pay a warranty claim. We have contacted the Salvation Trailers rep and keep getting told that he will look in to it but never gets back to us. It has been over 2 months and they still have not paid a warranty claim.

Je
Review №9

It took them 4 months to get a license plate for the trailer. Then the spare tire they supplied had a flat spot. We have had the trailer for less than a year and it is falling apart. When we took it in they siad it was not covered by the warranty. I hate companies that hide behind bible versus but wont stand by the product. I will never use them again.

Mi
Review №10

When I picked up the porch trailer the brake and turn lights didnt work the dealer fixed them.Then when I got home with the trailer I found out that the 2 outlets under the window have a direct short, then the 12 volt light is wired to the emergency break battery and the 2 outlets on the porch have problems as well.Salvation trailers told me that I would have to bring the trailer back to Texas I told them that I live 2 states away and told me to find a repair shop, they only authorized $288 in repairs and told me that I would be responsible for the rest.They wont return phone calls and the management is always out to lunch, doesnt matter what time of day I call. The shop guy Brandon, is always out. The receptionist wont tell you who is in charge and wont tell you who the owner is.Will not recommend go somewhere else and buy a better trailer.

Ty
Review №11

Bought me a 8.5 x 24 and it’s the strongest enclosed trailer I’ve ever seen . Awesome

ni
Review №12

I am a Shop Manager and have dealt with many vendors, I have never seen one take so long to right a wrong. We bought a custom built trailer tailored to our business. We wanted 5,200lb axles to haul our equipment and paid for them. We waited 4 weeks for this trailer to be built only to find when we got there that the VIN tag stated 3,500lb axles. When asked about that they simply told us it was a mistake they just forgot to change that over and quickly changed the VIN tag. Well a little over 6 months and both axles have failed the floor is bowing and we were lucky to not have killed someone as the axles they put on were 3,500lb axles leaving us way underrated and unsafe. I have contacted them over the past 3 weeks with no solution and or actions to better this situation. Hopefully this will speed things up as i would like the trailer we paid for and a sense of urgency for the unsafe conditions my employees have had to work in.

Th
Review №13

To be honest Ive never done any business here, but the whole area around this business looks like a gigantic dump. I drive by it everyday and the unorganized eyesore just grows and grows over time. Show some pride in your business and in the local area and clean it up!

Fr
Review №14

If you want a piece of garbage enclosed trailer, purchase it here. My uncle and I bought one of these out in Brighton Co from a dealer and this was the biggest waste of money ever. No customer support and like all the other reviews they do not stand behind their product whatsoever. Save your money and buy anything but this brand.

Br
Review №15

Great trailers at a great price!

Dy
Review №16

Oh theyre just freaking wonderful people and theyve got great products that they sell in the prices you cant be them anywhere I love it go to cross trailers

Ma
Review №17

One of the best !

MA
Review №18

Good Place to buy an Inclosed Trailer, good Deals !

Du
Review №19

I purchased a trailer, and tail light and brake light didnt work - its been three months and I cant get company or the dealer to get me a light- or a part number so I can just go buy one. weak and cheap plywood. Will not recommend or buy another.

La
Review №20

They have ripped off so many people Including myself. I wouldnt recommend this company to my worst enemy.

Je
Review №21

I called four different dealers in Waco and none of them were willing to help me over the phone. This was my last hope and I could not get anyone to answer.

To
Review №22

Great people awesome service great product

Je
Review №23

They have all the parts I need

Tr
Review №24

Poor quality enclosed trailer with a very high price tag. Side door was cut uneven, $8k enclosed trailer and it didnt even come with spring assist ramp door. Very disappointed.

Ja
Review №25

Bait and switch. Poor attitude

La
Review №26

Great trailers

Wa
Review №27

Excellent!

Se
Review №28

Sure I made this ..

Information
8 Photos
28 Comments
2.9 Rating
  • Address:7700 N. Hwy 6, Waco, TX 76712, United States
  • Site:http://salvation.edan.io/
  • Phone:+1 254-848-8402
Categories
  • Trailer dealer
  • Horse trailer dealer
  • Trailer manufacturer
  • Utility trailer dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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