Tried calling all day and no one will pick up the phone. Went to get my prescription and of course they don’t have it. I have metastatic cancer and need my medicine when they call it in. If they had answered the phone I could have had my doctor call it in to another pharmacy. Will be escalating this because it’s ridiculous that they can’t be reached!

Dropped off phone return to Verizon at ups pick up site to employee Lisa not ever scanned by ups

Horrible customer service. Dont answer their phones.

Lady at the drive through (short, dirty blonde hair) has a nasty attitude. Won’t be returning to this location.

Super friendly, very helpful... never had any problems and they have been my pharmacy for over three years.

First let me say that WADSWORTH RITE AID PHARMACY IS HANDSDOWN THE BEST!!! However, I was forced to switch to CVS d/t my new insurance. The pharmacy is dirty, disorganized, and the majority of the staff are shockingly and consistently rude. Not even worth calling ahead to have med refilled, as youll be on hold forever and med still wont be ready when you arrive. I literally had to go in and wait everytime in order to actually save myself time in getting refills- sad. Hopefully I wont have the same experience using Fairlawn CVS 🤞

The store is convenient and the extra bucks deals are pretty good. As far as the person who says they always try to screw you out of coupons, maybe read them closer. I just made a purchase of over $52 but after coupons and extra bucks, I paid $2.40 out of pocket and got another $10 in extra bucks right back.

Ive been shopping here for longer than I should have because its conveniently located. These people will always, ALWAYS find a way to screw you out of your coupons. Even their own!!! 25 percent off your purchase? SUCKS TO BE YOU, CUSTOMER, THERES A 10% SALE ON YOUR ITEM, YOU CANT USE YOUR 25% OFF COUPON.

All around very slow. Although the pharmacist is very nice and helpful. I cant say the same for everyone else who works there.

Co st the pharmacist and Sarah the store manager are very nice! All the ladies that work here are friendly! Love my Wadsworth CVS!

Customer service is awesome in both the general store and the pharmacy at this location. All employees are knowledgeable and very friendly. Helpful and polite! The store is always very clean, and inventory is never in the way on restock days. This location rocks!

The front staff is always nice but the pharmacy tech I got was super mean to me for no reason. And it was my birthday, she just scowled at me, Im so confused.

I worked here for a year and loved it :) Sarah was AWESOME!!!!!

Shopped there because of the convenient location despite the prices & rude staff. But after watching 2 staff members laughing at a customer who was having trouble I wont be going back.

I’m so glad I switched to wadsworth from Wooster. I never have issues getting my meds The store is always neat and organized and the ladies in the store and pharmacy are great at their jobs.

Ive been trying to call for 2 days to fill a scrip they have in their file that I HAVE to call to get filled. Ive been on hold 20 minutes at least each time and when they finally get to me I hear Thank you for calling CVS.. then I get hung up on. This has happened 10 times.

Too much inaccurate information, not a pleasant customer experience.

Pretty good parking lot to loiter around in. Good times.

Verry helpful. Were able to help me when i was having a insulin emergancy. My insurance only covers my insulin every 3 months and my doctor only wrote a 1 month script. They told me exactly what to do to sort it out so i wouldnt be paying almost 400 dollars out of pocket. They were even able to get me the insulin that same day after i sorted it out within about 15 minutes which was a life saver as i was down to half a pen.

I`ve never had so much trouble getting my meds before going through withdraw. these people are a f**king joke! its really smart to take anti psychotics from people. they have been nothing but rude and unhelpful and i hope they burn for it.

Rude. It was 7 minutes until close and I needed to run in and grab ONE item. Before I even finished walking through the door this smaller woman with red hair ran over to the door and blocked me, saying “We’re about to close.” It was so rude that I just turned around and walked out. I won’t be going back and I hope others have a better experience than I had.

The pharmacy is so unorganized. My fiance and I both always get frustrated with having to pull around and/or come back later (couple times in a day) due to the disorganization. Wish there were more pharmacy options in Wadsworth!

Has drive thru pick-up of prescriptions. Super friendly and helpful.

Aside from one rude pharmacy tech who always works in the drive through, this pharmacy is the best. They are helpful, prompt and quick to call you with any problems.

Great, friendly staff. Drive through pharmacy is a plus.

They have a very rude Manager. She doesnt try to help you. Wouldnt even look up a receipt on an item I bought that week. Very snotty and rude like I did something wrong. NEVER going back

Call the pharmacy and u will wait for 20 min

Has what you need most of the time but expensive prices compared to walmart/target

Clean, friendly but over priced.

Please fire the rude older woman who is constantly mean to her customers and refused to sell me anything.