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TOP QUALITY AUTO SERVICES / TIRE CITY OF HAWAII
136 Wilikina Dr, Wahiawa, HI 96786, United States
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TOP QUALITY AUTO SERVICES / TIRE CITY OF HAWAII
Comments
W
Review №1

Owner is friendly honest and fair, came for a diagnostic and Robert personally showed me where the issue was how much is would cost. Robert also answered my questions to other issues I wanted to resolved.

Je
Review №2

I gotta be honest, its a little irritating when the car dealership decides to keep my car over night without giving me a call to let me know whats going on. Im stuck without a car and they just couldnt be bothered to call or pick up the phone when I called. A hey were gonna have to keep it over night. That okay? Would have been nice.

Ja
Review №3

So I came here to get my truck fixed. Once it was fixed there was a few problems pertaining to the repair, but they were quick and responsive in correcting the problem and honored the warranty for the repair. Very thankful for their quick response and timely repairs. Thank you!

Th
Review №4

I have been going here for Safety and other car related issues for about 2 years now. I havent had a problem with them. They will be upfront and honest with you during your exchanges. Other places may be cheaper, but they definitely have very qualified mechanics. They also offer military discount, and 90 day payment plans.

Ri
Review №5

This auto shop is absolutely amazing. They were friendly, fast, and trustworthy. I had tried a couple of other auto places before this one and they were all 1 star compared to how I was treated here. The mechanic I dealt with was professional and extremely helpful. I would recommend them to anyone needing a safety check or for any other reason. Thank you guys!

Da
Review №6

Very helpful in the safety inspection process. If you need leniency on stickers heres the place to go. It can be hard to catch the safety guy if you work during the day. Parking is bad too but where you can fit will work. Good mom and pop style place.

Bi
Review №7

FANTASTIC, ACCURATE, TOP QUALITY describes this business perfectly! I almost drove the left front wheel off of my 2006 Toyota Tacoma. My stupidity!!! I had it towed to TOP QUALITY and their technicians diagnosed the problem, ordered Top Quality replacement parts, performed the repairs, in record time and my pickup drives and handles like it is brand new!!! ☆☆☆☆☆

kg
Review №8

STAY AWAY!!!!!! I took my truck to this place and explained what was going on with it and asked them to diagnose it and give me a quote. They tell me that they knew exactly what the issue was and give me a quote for $800. A couple days later I get a call saying my truck is done so I go to pick it up. After I get there and pay a guy comes from the back saying sir your truck is 80% better than it was when you brought it in. I ask what do you mean 80% I paid for it to be fixed 100%. He goes on a long rant about all these other issues my truck has that could be the cause of the issue. Bottom line these guys are con artists, they pretend to know what they are doing but have no clue. I paid $899 for nothing just to get my truck back with the exact same issues as before I took it there. I think they take advantage of Soldiers and if I had the power I would ban Soldiers from this place. I asked for a resolution to the problem and their suggestion was for me to pay they nearly $1000 more so they could fix the other issues with my truck. Very unprofessional and lack basic mechanics skills. I wouldnt recommend anyone go to this place. A horrible experience, I truly hope that $900 was worth it for them. I could go on and on about my level of disgust with this so called business but I choose not. However, I will be contacting legal to seek further guidance on making this place off limits to Soldiers in hopes to save others from being scammed.

Ma
Review №9

Brought my tire in to be fixed. I have experience with cars and tires so I looked to see if there was a hole first, so I knew If I needed to buy a new one of not. There was no hole. Brought it to them and later on they come to me and say they can’t fix it there’s a whole I’d need to buy a new tire and proceed to make me tire offers. I ask where and they show me a hole which looks like it was stabbed through purposely. I knew that hole wasn’t there before. Shady business

Ta
Review №10

The waiting area could use an update but the bathroom was the cleanest Ive ever seen in a mechanic shop! The service was good and the man who worked on my car was very good and seemed to know what he was doing!

ke
Review №11

Good service. Enterprise offers a discount on rentals while your car is being serviced. They do a lot more than tires too. Have used them several times.

Py
Review №12

Very fast service, I didn’t have appointment, just walk in but in and out within 20min. Very professional and staff was very friendly.

Ro
Review №13

Great service, friendly employees, and reasonable price. Plus its easy to find this place. Highly recommended.

Re
Review №14

This is a small little car care center that will make sure youre taken care of! Super friendly and take good care of you and your car. Went for my vehicle inspection but will always be going here for our car care needs!

G
Review №15

Incredibly nice, Sheila was super helpful and kind! Mechanics were all very nice too. Would recommend

Ol
Review №16

Great and very fast service, the lady at the front desk was very friendly and helpful

Ma
Review №17

Took my car in for an alignment. All i can say was the service was OK. I had to ask for the alignment printout. The girl at the front desk was really nice. Also had the inspection done but failed because of my front brakes, which is good news btw. (Time for upgrades) what pisses me off is that after i pulled into our parking lot, i walked around the car just to see my driver side rear wheel scratched..im talkin bout at least 6 inches on the lip of the rim.. But take note, someone made an effort to hide it by using some type of sharpie to cover it up. (Wheels were black) Thats so low! At least leave it exposed so i could blame myself but no, that certain someone made it too obvious. Next time, i hope they raise their standards and be professional. Accidents happen all the time and there are better ways to deal with it than covering it up. Says a lot about your work ethic and your business practice.

Ja
Review №18

These guys are artists. They turn clunkers in to classics. Keep the top quality.

Ri
Review №19

Always had a good experience here, my main place to get safety done

Ja
Review №20

I dont know about this one, my friend went and was satisfied with the job, but it was over priced. Makes me not want to check it out, plus is not too easy to get to depending on where you are coming from, i called once and whoever answered sounded kinda sketchy and kept interrupting me, maybe they were busy? I dont know, but that would still be no excuse to talk to costumsrs like that.

Ja
Review №21

He was really nice and took good care of my car

Ga
Review №22

Very fast safety inspection! Very friendly staff!

Du
Review №23

From the time I initiated the phone call to ask about wait times to the time I was loading up both my tires (1 plug, 1 rebead) was less than 1 hour. The only thing that wouldve made it better is if it was free and they had donuts.

Ma
Review №24

Incredible people. Very friendly and reasonably priced.

Lu
Review №25

Nice staff and their quick with inspections.

Ro
Review №26

Hard to find and tight parking but great service and super fast

Da
Review №27

Great fast service, friendly staff, and great prices.

Je
Review №28

My gosh came in here for a safety check. Said about 20-25 mins. Been waiting for 45. Has a couple come in 2 people after us and got seen before us for the same thing. So idk. Won’t be coming back here, that’s for sure.

Da
Review №29

They are a scam. They get you financed yea and even when you buy warranty they dont honor it.

La
Review №30

Only thing is they dont have the tires onsite.

ay
Review №31

Staff super friendly always on point with trouble shooting

It
Review №32

This guy closes early all the time, never open on wwekends

br
Review №33

A good time

Ty
Review №34

Kinda expensive but good work

Hu
Review №35

Great professional service

Ja
Review №36

Amazing customer service

Su
Review №37

Fast, kind, good service

Ja
Review №38

Awesomeness

Information
17 Photos
38 Comments
4 Rating
  • Address:136 Wilikina Dr, Wahiawa, HI 96786, United States
  • Site:http://tirecityofhawaii.com/
  • Phone:+1 808-664-3196
Categories
  • Brake shop
  • Auto tune up service
  • Car repair and maintenance
  • Car battery store
  • Tire shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:8AM–6PM
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