Went in to get an estimate. However by appointment only due to covid. Make sure you have your claim from auto insurance in order to have appointment finalized.
Awesome customer service mahalo Bryce & my car is back to perfect condition!!
I had such a great experience working with Brent, Trina and the Toguchi team. I never thought having my car hit could turn into such a positive experience! My car looked brand new when I picked it up, with a fresh coat of wax and beautiful repaint job. You could never tell there were any scratches and dents prior. The customer service was amazing and someone would always get back to me within the hour. They also worked great with Geico and the rental car service which was very helpful. I would highly recommend Toguchi to anyone needing body work!
Toguchi Body shop has always been outstanding in every area of their business. Being a senior in my 80’s I have had a fewFender benders over the years. Toguchi has always promptly taken care of these damages and did a beautiful repair job every time! .I highly recommend them! Joyce Spencer
The attendant who took my phone call was polite and professional. After making my initial appointment, she texted me to with confirmation. When I arrived, I was greeted by a representative named Todd. In the same way, I was treated with the utmost respect and professionalism. He took time to answer any questions or concerns that I had about the repair issues that was needed. In the end, my truck was repaired, ON TIME, and they delivered everything promised. I have experienced several other auto body repair shops in Wailuku and I highly recommend this one over the rest.
I, through my auto insurance company 21st Century Farmers Hawaii, have used Toguchi’s Body Shop and Collision Repair Specialists twice. On both occasions Todd has been very helpful and professional. Toguchi’s provides excellent service and the repair work is suburb. I feel their charges are fair and they don’t rip-you-off . Both the service and quality of workmanship exceeds my expectations. To me, I think they’re among the best I’ve experienced in this line of work and service.
Super friendly customer service, easy to communicate and schedule with. They were able to fix my tailgate and bumper within two days and it came out great. Definitely recommend!
Quick and efficient. Helpful. Worked well with insurance. Have told all my friends best auto place to go!
I really recommend. Quick, simple, and really courteous staff.
Great customer service!Thanks for working on my truck so quickly.
Thier professionalism was awesome. Great company to deal with.
As always, EXCELLENT service from Brent and his awesome team at Toguchi’s! They provide a professional, seamless experience from beginning to end. Their work is always flawless. The team is friendly, helpful, provide great communication and quick turn around time. Nice to have peace of mind knowing my car is in good hands when doing business with them.
This place has been recommended to me by many and I’ve seen that they have great reviews. So I decided to give them a try and DID I HAVE A GREAT EXPERIENCE! They have great customer care and I did not have to wait long for someone to help me. I even accidentally came early and they still helped me. They updated me on everything and my truck was finished one day early than the estimated day to be finished. Vehicle even came back cleaner than when I dropped it off. 10/10 would recommend this place to anyone
Excellent customer service and communication. Only body shop we use for all our car repair needs.
Toguchi did a great job on my car. I picked them as they are both highly rated and because they are on GEICOs preferred list. Brent was great to work with as well, keeping me informed and updated throughout the process. If you didnt know that I had damaged the rear passenger-side bumper, you would have never known!!!
Everyone referred me to go M touguchi off of a Facebook post so I did . I usually go else where but m touguchi was faster and easier to go through. Most definitely will come back for any other service, your people are all great !!
They are complete professionals and provide the highest quality work. They work with insurance companies to quickly take care of the issue and return you vehicle to you.
Awesome work! These guys know what theyre doing, an easy recommendation.
The services at Toguchis Body Shop is highly recommended . From start to finish, the staff was right on top of things. The completion of the work was done before the promised date and the paperwork was full of detailed info on the work that was done on my vehicle. This was the second time (two different vehicles, dates) that I chose to go to Toguchis and if needed, I will choose to have them do the work on any of my vehicles again.Thank you everyone at Toguchis.
I received professional, friendly, prompt service. Will continue to support M. Toguchi Body Shop for all of my auto body needs.Thank you!
My hood flew open which scared the daylights out of me, and it did some damages to my truck. Looking at the paperwork a lot was done in repairs. We so appreciate Toguchi Body Shop for their service & great job in repairing my WEZEE!! Ask me if I would recommend them to others, AUTOMATIC!! Mahalo Toguchi Body Shop, Mahalo Plenty, Louise
Awesome job best place ever
Excellent customer service. We have dealt with many body shops in the past and hands down this was the best experience ever. The paint matched perfectly. If they can blend Dodge B5 Blue, they can blend anything! Very very impressed. Job well done!
Start to finish this shop was superior in service, friendliness and willing to help. The technology for communication was easy to use and response time was amazing. Todd was so helpful as was all the employees I met. Hopefully I won’t need a repair again but if I do, I would come here.
Very good communication. Very quick response to set up an appointment and then the actual appointment was right on with the car being done even a little early. Brent was very good to work with. The final product looked as good as new. Perfect job. If ever needed I would definitely use them again and highly recommend them to anyone. 5 Stars.
Easy to schedule an appointment in a timely manner. Very efficient and they did a good job of matching the paint on my car. This is the 3rd time Ive used Toguchi for repair. Im very satisfied and will use them again.
They are amazing. Got my car fixed up and ready to go in the time frame given. Very communicative about what was going on and other problems that I did not originally take my car there for. Which was a huge plus! Car was washed and shiny and even in better shape than when they got it. Hard working guys! Will definitely be taking my car there in the future if needed.
They are very responsive and helpful. Excellent customer service.
Bryce and Todd were excellent to work with. A young new housemate drive my husbands new 4 Runner into my 2918 Lexus, so both cars needed to be repaired! They ordered parts, kept us posted, coordinated well with the insurance company, were right on time with the body work jobs, and washed both cars then vacuumed! What else can anyone want? Obviously I highly recommend them. The new office admin clerk Trina was also very efficient 😉🤙🏻🕺
Great service staff was Nice and took care of me and 4Runner. Did clean work on my vehicle and it came out like new.I would recommend this company to anybody on da island
The staff was friendly, knowledgeable, responsive and professional. They came highly recommended, and they delivered my car back to me in the time promised. I would definitely recommend M Toguchi body shop for any size repair.
Used M Toguchi body shop to have my car repaired after being rear ended. Automatically thought it would be a nightmare to take care of all the details in arranging for it to be repaired along with having to deal with the other partys insurance company. Todd took care of everything! Step A to step Z was a no stress seamless process. From contacting me 2 days after the accident, scheduling an estimate and repair, setting up rental car, extending rental, keeping me posted every step of the process and finally getting the rental car company to pick up the rental car from us right at the body shop when the car was done. Todd was so professional, pleasant and efficient! Always returned my calls and emails, never left us hanging or having to wait for a response. Very happy and satisfied customer! I would definately recommend M Toguchi Body Shop!
Great Customer Service in regards to Service to be done...... all my concerns/questions asked on work to be done was answered and more ! Much Mahalo !!!!
These guys and gals are awesome. From start to finish amazing, friendly, no pressure service. Got the job done in 3 days when the insurance company said 7. The truck looks amazing and they even fixed a dent that wasn’t from the accident.I will 100% use them again, but hopefully I won’t need to.
Great business. Easy to communicate via text then they follow up with phone calls regarding updates. Really nice people, professional, easy to work with! Highly recommend
Repaired body from a rear end collusion
Communication was great. Great job and very detail oriented. Looks like new. Appreciate the skill and great job done.
Highly recommend M. Taguchi Body Shop! They fixed up my Honda Fit after it’d been hit. Trina helped me through the process & made it easy for me. Courteous & Prompt service and my car looks perfect.
Everyone at M Touguchi was very helpful, from the office Staff to Todd. The estimate was fair and the timeline was accurate. Pickup was easy and they did a great job on the truck.
This is the Second time I had to get my car fixed because of someone or something totally not my fault! Haha Thank you Bryce for taking care of me BOTH times! I highly recommend M. Toguchi Body Shop! They go the Extra Mile to take care of you and your vehicle! Great Fast Service and friendly staff!
I had a car accident and was very unsettled. They were so professional and kind.Brought the car for an estimate for my insurance and they connected with me all information. Made everything very easy.Got my car after three days when they said it would take 7 days but they called and said they were ahead in their schedule!So happy! Got my car back today and it is perfect!Very thankful for these guys! Great team! Would recommend to everyone!
Efficient and professional, M Toguchi Body Shop, Inc. was in dealing with the insurance company. Once claim order came in to M Toguchi Body Shop, Inc., the work order for my SUV was quickly submitted. Within the hour I was approved for a rental car, which was a huge blessing. The horror of being in an accident was totally calmed by M Toguchi Body Shop, Inc.!My SUV was done in a most timely manner, and I picked up my SUV in just 2 weeks. Now I was able to do my commitment of carpooling friends to a Kamehameha football game, feeling comfortable and confident driving upcountry.Thank you M Toguchi Body Shop, Inc. for your friendly and most of all your beautiful work on my SUV! Great job . . . my SUV absolutely gorgeous and new! Thank you, thank you, thank you. . .really. . .cant thank you enough!
Love working with them! Great customer serviceWill not take my car to any other place. Fast service, very organized. Thanks for all your hard work.
M. Toguchi Body Shop was very professional and did a fabulous job repairing my Honda Ridgeline truck. They were efficient and completed the job ahead of schedule. I highly recommend them.
Toguchi staff is excellent! Their are very professional and courteous, and timely.
Excellent service
If youre looking for top notch service these are the guys to go see! They were on time, kept me posted with any updates on my car, brought my rental to the shop so I didnt have to go anywhere, and my car looked BRAND NEW! Super stoked on their service. Mahalo nui M. Toguchi Body Shop!
They were very professional. I worked with Bryce and he was excellent. He kept me informed and always called me back. My car came out really nice.
Bryce was very helpful. M Toguchi did a great job of fixing my back door which had been damaged from an accident. They were very accurate on the time frame of how long the car would take. I would definitely recommend them .
Bryce at Toguchi Autobody was extremely friendly and helpful. I couldn’t believe how quick and easy the process was from start to finish This is a fantastic body shop that I would highly recommend.
Excellent service from start to finish. Customer service also excellent, honest and up-front on the details and possible issues that could arise.I would recommend M Toguchi Body Shop, Inc. to everyone I know if the need arises. I hope I will never need their services again except for maybe a new paint job, but if I need to, I would definitely use their services again.Mahalo nunui Bryce!
From initial estimate appointment to final pickup, the staff was friendly and informative. The work completed is of the highest quality.
If your ride needs some body work done this is the place to go on Maui! These guys are affordable, convenient and overall Professionals in their field. In the end Its like it never happened 👍.~~cc
I highly recommend M Toguchi Body Shop!Bryce McCall and Allen Fernandez we’re friendly and professional.They got my truck looking beautiful and back to me in a very prompt manner!!Mahalo M Toguchi 👌🏼😄
Will always return and recommend M Toguchi Body Shop to friends and family. Friendly and very helpful
This family-run business has generations of solid work and a very credible reputation. Can’t beat M. Toguchi’s level of experience, customer service and overall company efficiency. We’ve used them a few times for repairs that range from minor to significant, and we’re always glad we did. Super thankful to have caring and skilled people on the other end of the line when something hard happens. We won’t go anywhere else. 6/5 stars! ;)
Awesome, the communications between us have been outstanding. Just like the old days, when your word meant something. Right on Toguchis.
Called to schedule the estimate with Bryce, he offered options and advised of time line.Work was completed on time and in a professional manner.I would recommend Toguchi body shop for repairs
Toguchi Body Shop has done excellent work on my 2016 Tacoma Dbl Cab twice since I owned my truck. From calling about a appointment for a estimate, to calling about dropping off my truck to starti the repair work, to calling to pick up my truck after the repair work and washing my truck. There’s no other body shop I rather go to than Toguchi Body Shop here on Maui.
This place is wonderful! Thank you Bryce for making it so easy and my car looks amazing! They said it would be done in 3 days and it was. They painted the whole frontend not just the hood and driver fender that was damage so it all matches;) Im so glad I chose your shop! The whole process was wonderful from the estimate to the finally finish. I highly recommend for everyone to take your car here if you need work done. Much Mahalos M Toguchi Body Shop you all are awesome ♡
This is the second time Ive needed repairs on a vehicle and Toguchi is the best!! My poor car was hit in a parking lot and they made it beautiful again and in a timely manner too!! I highly recommend them for your autobody repairs!
Todd and the team we’re fantastic. Friendly, helpful, professional. Coffee in the waiting room, everything on time. Can I say this? It’s rare to find this kind of service on Maui. Mahalo nui loa!
After patiently waiting for a response after initial contact, I found M Toguchi to be very responsive to getting my car fixed - twice already this year, not by my fault. Todd was very friendly. The quality of their work is excellent!
Awesome place to take your vehicle for auto body repair! Fantastic job! Courteous people! I wouldnt take my car anywhere else!
Toguchi ‘s is the best auto body shop. Excellent work and great customer service.
I got rear-ended in my new Civic and contacted Toguchi through their website. Communication was quick and easy, the gentlemen in the office were nice and polite, and the repair job is beautiful.
We are so grateful for the aloha and professionalism that Bryce and the team at M.Taguchi handled our repair process. It was ready the day they said it would be! A very fast turnaround. And our car was returned in perfect condition, with outside washed and interior clean. Mahalo M.Taguchi!
Very friendly service by staff. This is the second time I have used Toguchi and would recommend them to other people. Thanks for the work on both my Camry and then the Tacoma truck.
Great work, done in a timely manner. Amazing team of professionals
This Shop is Amazing!!! I’ve taken my 2013 Silverado to them twice.. Both times the work was Flawless!!! Amazing group of guys, would recommend them to everyone!!!
Quick, as in one day as opposed to 3 as estimated. Friendly, and did repair exactly as they explained at the time of the estimate. Car looks great.
My experience with M. Toguchi was awesome, friendly staff, explained everything upfront and kept good communication every step of the way, I will recommend M. Toguchi to my friends.
Dan Toguchi did a great job fixing my bumper. They were very helpful and friendly! I loved working with them. I have recommended them to everyone I know!
Thank you for all the hard work your team does at M Toguchi body shop. From setting up my estimate and quote to having my car repaired and turned back over to me. Hands down the best and fastest service for auto body, paint and repair on the island. Once again Mahalo for the best customer service, TODD at M Toguchi Body Shop Mahalo...The Venturas...
Todd was very helpful and polite when making my appointment and going over my estimate! They did a great job. Car looked good as new!
Great body shop, Accepts gieco too
Excellent quick service. Great body work.
Very professional
👍
Todd, Brice, and Brent are very professional and regularly send you updates. They answered all my questions and have great passion for their job.
Very pleased with the work done. Looks like new again.
Great customer service! Quick and efficient. Highly recommend. Todd is great!!
Todd was very courteous...service and repair were very good. Working with Toguchi and Enterprise is a great combination!
Brent responded quickly with a quote...awesome!!
Fast service, good communication, job done well
Bryce is the man! These guys came through with a flawless, no-hassle replacement job on the rear bumper on my 2013 Accord a few years ago, and have since become my go-to for trusted auto service. *MAHALO*
Wonderful customer service!
Visiting Maui,Someone hit my rental car in parking lot. Toguchi Body Shop took care of cars damage quickly at a very reasonable rate. They saved me hundreds of dollars and headaches with rental car company.
Thank you kindly for your excellent service...you went above and beyond to assist me with our trucks body work and repairs. Your rating goes as an A++....
Customer service was out standing! Bryce went over and beyond in customer service. My car looks brand new, and couldnt be happier with the end result!!!
Great job people were very helpful
The best body shop on the Island!!
Great shop...very professional people in the office (Bryce/Todd)...and the finished product is the best...
Had an estimate performed; they were very professional, honest, and informative. The vehicle ended up being a total loss so no repairs were done.
They are always working hard to keep customers on the road by going above and beyond the highest expectations AND delivering quality each and every time.Kaimi K and Kimmie Kekahuna
Excellent service and great communication!
Outstanding job, thank you so much
Perfect Services