Clean, spacious, beautiful building and storage units. It was so easy. Friendly, helpful staff. Reasonably priced. I am so glad I chose this place!
I got a great online deal, and Alyx followed up with a phone call. I went in to complete the paperwork with Alyx, which was quick but thorough. The unit was clean, and the locks they had for purchase was the same price at Walmart (no mark up).
Friendly and knowledgeable staff that accommodated us on the weekend while we were shopping around for storage facilities to declutter our home. Nice clean storage units with about 8 ft of height to work with for each unit. Website also gave detailed descriptions of units with a virtual video to show possible items that could fit in specific unit sizes. Facility location and hours are convenient and easy to access. Flatbed carts, dollies and hand trucks are provided on each floor beside the freight elevator. We’re glad we found them on Yelp 😃
I’ve been a customer at this location for over 3 years. Despite the fact that I live a fair distance away, I have remained a patron primarily because of the excellent service demonstrated by the staff. Store manager Alyx is great to work with and is truly an asset to the company and its customers. Facility is always clean and pleasant as well. Thank you StorQuest!
I was looking for a storage unit just to store containers boxes online so I called the customer service number & the lady on the phone was super nice helped me find the cheapest unit & a lil bit more space as well which was super awesome. Than after the call I received a call from the customer service rep that works at the facility just to confirm that I spoke with someone else about a storage unit & she was also super friendly & had awesome customer service when I came to the facility for my code & lock 🔐. Love how they can offer me a cheapest unit with a bit more space & also mention about their warranty that they cover. The most perfect thing is they’re just not that far from where I live ☺️☺️☺️ Wish I had written down these ladies name because I would love to recognize them.
Staff is awesome! Storage is the cleanest I have ever seen, excellent work to you all. I give you a 5 star
Great customer service which mean a lot to me.
Extremely friendly and helped me through the process and answered every question I had. I believe Alyx was the one who helped us and she was amazing!
AMAZING CUSTOMER SERVICE!!!!!!!! great personalities like that need to be in manager roles... or executives ...... enough said.
Probably one of the best storage places I’ve ever rented through. Their staff is very family orientated and will take care of you. The facility of the storages are clean and honestly having set hours of access means that it’s more secure. I recommend them!
Alyx at the front desk is extremely helpful and friendly! Great prices and the space is clean and nice :)
The staff at the Waipahu location are amazing! Both ladies are always friendly and sweet - in person and over the phone. They are always eager to help and ensure we are satisfied with the service provided at StorQuest. Would definitely recommend using StorQuest locations in either Waipahu or Kapolei! Mahalo ladies (and Chris!)
The employee was very helpful. Once we reserved the locker, they contacted me to setup an appointment. Move in was a breeze. Prices are great..
If you need of storage then you NEED to check out Storquest in Waipahu! Convenient location and they have the best prices on island. Kanoe & Alyx are super friendly and helpful as well =)
Came in to rent a storage unit and the staff here are really nice and friendly. I was helped by Alyx who showed me a couple of units and showed me around the facility. She provided me with enough information where I didn’t need to ask much questions! She was very knowledgeable about her work, which is very impressive. The units and facility are clean, they have 24-hour surveillance, and you have your own unique gate code to enter and exit. I feel like I made the right decision by renting a storage unit at this facility. Thank you, Alyx, for helping me!
Clean storage, nice friendly staff. The AC could be a little better.
Cheapest prices hands down, there office has such friendly and family vibe. They treat there customers with respect and make sure that your getting what you want at a good price. They insure you that your things are safe in there hands and registration for the storage unit took less then 20mins. Go check them out for your storage needs. They have dollies and flight elevators for the second floor storages which make it so much easier and convenient. They are in a convenient location in the middle of Waipahu, directly across the street from pacific market and savers. Mahalo StoreQuest for your manao. My apartment now has plenty room thanks to them.
Friendly helpful thorough great company
Thank you, Alyx! My boyfriend and I are so thankful for you helping us find the perfect unit!
Ive been with storquest over 12 years now and they are awesome people that works with.me takes care of my storage unit Im out of the state Im living in Minnesota but I still continue to rent from them until I can get back home and close by storage but for now the really help me a lot. Aloha
Really great customer service I stopped in to check out the prices and they were amazing!
Always pass by the store on my way to work, so when we needed storage we decided to stop in for a tour. The lady in the office was quick to greet my husband & I right away! When we didnt find the exact unit we needed, she searched other Store Quest stores near by to find one. We end up at their Kapolei store and could not be happier. The staff is so helpful . Definitely would recommend to all my family and friends.
Contacted an agent yesterday ( 11/26/2020: Thanksgiving ) to confirm business hours for Waipahu location. Was told by agent since I was enrolled in auto payment agreement, I had access till 6:00pm. Upon reaching Waipahu location with vehicle loaded with items, sign posted on entrance CLOSED FOR THANKSGIVING. VERY UPSETTING AND INCONVENIENT!!
Imma just be blunt and honest.... ALYX&ROGERLYN IS THE DYNAMIC DUO!!!
Really like the employees here. The two ladies are very nice and helpful!I also liked that i could make a reservation for free. Most places require a deposit
Appreciate the fast and friendly service.... affordable rates too.. good crew of people working here. Keep up the good work. Helped me find the right unit for all of my things... thanks again I will be telling my friend and family!!!
As a member of the Armed Forces, I move very often. Hence the reason why I need storage. I have traveled all over the States, and this location is by far the top place to get a storage. Personnel are extremely professional. This location is very clean and secure. I feel very safe leaving my household items here. The move in process was a breeze!
Walked into this store to gain some knowledge about renting storage and how everything works.... and Ive never been more pleased with a company! The two girls that work in the office are so sweet and bubbly (=.......Kanoe took me on a tour of the store and I was very impressed. The entire store is clean and very well kept!Definitely earned a 5 star review
Extremely impressed with this storage facility! not only is the staff nice they keep the store SO CLEAN! There are no sketchy looking people hanging around or lingering, the storage units its self are clean and a good size, comfortable office with friendly local staff... and even the bathrooms are well taken cared of!
Stopped by for info and was pleasantly surprised. Seems like the staff actually pay attention and care about what youre saying. They were not first on my list of possible places but that has definitely changed. Clean, efficient, friendly and worth my money!
Great customer service! The ladies in the office are very friendly and helpful. Would recommend to everyone in search of storage
Love love love the girls in the office! They helped us choose the right sized unit for all of our things. Will definitely recommend to family and friends in need of storage.
Went to StorQuest storage per cleaning out an auction locker. Office person was welcoming upon entering the office. Restroom was clean and general appearance of the property shows pride of ownership and commented to staff that property was very clean. Completed cleaning out the locker and completed exit paperwork.
I am blown away by the hospitality! It is a HUGE relief to know that my most sentimental items will be safe here. Kanoe was the lady who helped us. She was wonderful, treated us with compassion, and helped us get the best value for our money. We plan to store here for a very long time.
Originally made an appointment with Extra Space, but after circling around the block for over 45 mins lost and no one answering the phones to help me... I just decided to stop at Store Quest. And I am so glad I did!First off, the facility is gated (which i love!) and extremely clean.The office was very clean as well. The manager was very quick to greet me and stop what she was doing to assist me. She was so sweet and helpful. Unfortunately, Store Quest does not have parking spaces for rent :( Which was such a bummer.BUT, when my sister needed storage I knew exactly where to take her! Straight to Store Quest! And just like before, we received amazing customer service! Thank you KaNoe and Alex!!
Had to switch to a bigger storage unit and the transition was quick and simple. They were able to put a unit on hold for me until I had the time to go down to the office to complete the paperwork’s and transfer all my belongings. Thank you to the staff for your help and understanding as always!
I appreciate the spacious entrance and parking. Good location. Facilities are excellent...clean, organized, accessible. I appreciate the ability to use the various hand trucks and flat beds. Great customer service from Christie, very accommodating and she seems to know what we need before we even ask. Pretty good rate for the unit we got. The only thing that could be improved is to have longer hours to access my unit.
Gio helped me move into the perfect unit a couple of weeks ago. My first day at the store I got a little lost and Chris came upstairs to help me find my unit and was very nice. I appreciate the staff, they make an effort to help every step of the way.
I would HIGHLY recommend this storage facility to anyone and everyone! After researching, calling around, and almost fainting due to the costs of other storage units, I finally discovered THIS StorQuest! It is by far my favorite out of all of their facilities! The employees are extremely helpful, knowledgeable, and are super friendly! Giovanna is such an amazing person, she helped me when I was extremely sick and going through a ridiculous amount of surgeries. She went above and beyond to lend a helping hand when I needed one the most. All of the staff does, but she is the one that sticks out the most! I know it is just a storage unit, but due to the unbeatable prices and the phenomenal staff, this is one place that I am sincerely going to miss going into, to pay my monthly dues. I really look forward to it! Thank you guys for making storing items so easy, cost efficient, and a pleasant experience! Please, dont ever change because you guys seriously rock!
The best customer service! Giovana is super friendly and helpful. This storage has lots of carts and they are free to use. I have rented at another storage place and you would have to pay just to use their carts. Locations is easy to load your belongings.
Super friendly staff!! Ive been shopping around a little bit for storage and Storquest surpassed all of its competitors. Better prices, convenient operating hours, and two very helpful office ladies. Wish I could remember their names because they really sold me on storquest. I can rest easy knowing my items are safe and that I will always be greeted with a friendly welcome. Big thank you to the awesome staff!
If I could give this place a thousand stars I would. From the moment you walk in the workers make you feel comfortable. No pushy sales people here.
The agent at StorQuest Self Storage showed excellent customer service. She provided us with useful information that most dont even know to ask. She recommended us the right storage space size for the type of equipment we intended to store. Though she showed a very high standard of professionalism, she still managed to assimilate such heart warming service which made my wife and I feel so welcomed by her company. In the end, she ensured us that we had a great deal compared to neighboring competitors.
Went here to rent a storage unit and couldnt have been more pleased with both the quality of the place and level of respect I received from the staff here. I worked with Christie not once but twice in a week once I realized that I need more space. She was more than helpful in finding me a unit that fit my needs and also getting me the best overall price.
Unreal how clean this storage facility is... The property as a whole is very well taken care of. Everytime i come by the staff is outside sweeping or cleaning the metal doors. Awesome job guys! Mahalo!
Ive been a customer here for a couple of years..and I must say, the store has never looked better. The girl they hired in the office is always outside cleaning and sweeping up! Very friendly and helpful
This place is awesome! The workers there have the best customer service! It felt like I was right at home! Very, very, very heartfelt experience. Absolutely love them!
I have been a customer for over 4 years now and would recommend them to anyone who needs professional, excellent customer service and trustworthy reliable staff who go above and beyond to help you with everything you need. There storage warehouse is well ventilated, great lighting and always super clean. It is easily accessible to everyone who has a lot of stuff like me when I had to sell my 3 bdrm hone.
They were great in helping me pick out what size of storage I needed and answering all my concerns.
Made a reservation online with the mainland secretary lady... and within MINUTES Alex called me locally to follow up. She answered all of my questions and even explained to me where exactly they are located (Which is super convenient because I live right in Ewa Beach). The staff here are the best and can count on me recommending storequest to all of my friends & family !
I really appreciate that the store is always clean and theres no people loitering around
Alyx is AWESOME! Thanks for all the help. My wife & I are very happy we decided to go with Store Quest!
The staff here is extremely helpful and answered all my questions.
Good location best service friendly people!
I just started renting here and was blown away by the hospitality! The ladies in the office Kanoe and Alyx were very friendly and accommodating. It was very important to me to have a quick and painless move in, and they delivered!! Highly recommend this place!
Came in today to ask questions about a storage unit, and the girl working was so helpful and helped me make a reservation. I cant wait to move in! units are clean and the store is nice!
The staff here really treat you well, care about the customers and what you need. kanoe and alyx are very responsive and personable
The ladies here are so kind and hilariously funny, especially after a long day. The facilities are great and access is controlled. Use of the facilities is during normal business hours only and there are cameras strategically placed throughout the area.The prices are reasonable. Ask about deals and discounts. You can purchase the required lock onsite. Bring proof of home/renters insurance to avoid buying their insurance for your items. They will explain all the fees. Bonus: they will accept mail if youre transitioning. Definitely recommended.
The staff is very friendly and the facility is very clean. Affordable and has discount perks which makes it more affordable than most places. Its easy to locate each unit. On the downside however, the storage facility is only open until 6:00 pm Mon-Sat and until 5:00pm on Sundays and cannot be accessed after these hours which is not convenient for me at all. It is also not climate controlled so it is quite hot inside the building. I would rate them a 4-5 if they would extend their hours to compete with most self storage units such as extra space storage (allows access until 9pm).
Decided to renovate our home, we needed to put our things in storage for a bit. We did some shopping around and found StorQuest to be the best for our buck. Customer service is awesome so that is a plus.
I needed to store products for my business and found Store Quest! Its really convenient right in Waipahu and is super secure. The store is smaller, which i like. because the staff always know who is coming in or out and whats going on. Go check them out if you need storage on the west side.
Had a great experience coming in for some information Ladies Kanoe & Alyx were detailed and very helpful!!
Gio and her staff worked with my family and I to find the best deal and unit that fit our budget. Staff at StorQuest were also very welcoming. I feel comfortable that my belongings are safe and secured and I have easy access to my belongings when I need it. I would recommend StorQuest to friends and family!!!
I feel very comfortable leaving my things here. You need a code to enter the facility so that makes me feel safe and not just anyone can hang around. The workers are very nice and friendly. I would recommend :)
StorQuest Waipahu is the best storage I have used. The entire staff - sales reps and maintenance - are so very helpful and really go out of their way to help you. They also have a lot of carts for you to use and their rates are pretty reasonable.
I was so sad when my new classroom could not hold everything I brought from my classroom at my previous school. I had to accept that I needed a storage facility and I am so happy that I decided to trust my important school books, papers, supplies, and memorabilia to StorQuest in Waipahu. Christie was so friendly and welcoming. She immediately put me at ease and went so far as to show me various units to consider. I have gone back to my unit since then and it is always convenient to move things into and out of my unit and the facility is CLEAN! I am so satisfied and know that my things will be here for a long time to come!
Alyx she’s so awesome!! We went there to see a few storages & told her we’re shopping around. After researching a few of the storages we decided to go back to Alyx. She was so welcoming.
I went in to rent a storage 3,hours before closing and staff Christie and gio was so awesome. Team work and great customer service. They made sure I was well taken cared of and meet my storage needs. I recommend them 110%. Thanks for great experience. Appreciate you folks a lot.
Super convenient location.... right off Farrington Hwy in Waipahu. The girls in the office were super helpful. Ended up putting a unit on reservation at the campbell industrial location. Thanks Kanoe!
By far the best prices in town. The staff is super nice and helpful. Alyx answered every question I had and was very professional. I would recommend StoreQuest to everyone!
Very helpful. Saved us money.Thank you very much Gio for all the help on saving us money..If only had more more five star rating I would give you more.. thank happy holidays.
My family is moving to Vegas so we needed a storage to put our household belongings while we sell our house. I was referred to this storage by my family friend, so we went to check it out and was treated very professionally. I will definitely recommend this storage place.
By far the best deal on storage on this side of the island. Ladies in the office are super helpful and friendly. Tell them Angel sent you!
Office is clean, there were many chairs and water is available. The staff welcomed us right away and took us to look at the storage. The entire process was super easy. I recommended this storage place!
This is the safest place to rent a storage. There are cameras everywhere and it has gate code access. Thanks Gio for helping me pick the perfect storage.
We LOVE StorQuest in Waipahu! Gio was incredibly helpful and sweet and made us feel right at home. The facility is incredibly clean and secure. Did I mention that the staff is AMAZING? I definitely recommend this facility for all of your storage needs.
Great customer service....nice, clean facility and GREAT PRICES!!
These ladies helped me to figure out the perfect sized unit for my belongings. They made the process simple and broke down all the information for me. What I like the most is that it is a month to month rental. This is perfect because I am in the moving process and am not sure how long I will be needing storage for. Mahalo to Alyx and Kanoe :) you guys rock!
Awesome experience with Storquest at Waipahu!! The staff is very friendly and professional, the facility is clean and well lit, and the prices are reasonable. Very happy with my decision to store here!
My boss wanted me to get a space for our marketing supplies. Did my shopping around. Found this location in the middle of Waipahu, perfect spot. The woman in the office was super helpful, friendly and patient with me being that this was my first time getting a storage space. She made the process super simple and a great overall experience. Thanks Gio for making my first time storage experience wonderful.
Did some looking around for a storage place in Waipahu and this place was the only one true to their webisite price! Other places have hidden cost. Very upfront on what I am paying for. I like that! Also the ladies in the office are super helpful.
Staff there are so friendly and make sure your taken care of. They will check tinder of there is anything they can help with. Top security too! Awesome place, location and most off all Awesome people!
Staff is very friendly. They made moving in super easy and quick. You get full use of dollys and elevator making transition smooth. Thanks for all the help! Happy customer!!!
The company has very friendly staff, Gio worked with us and made us feel very welcomed, she helped us find the best deal and unit for us. I feel comfortable that my belongings are safe with the security they have. I like that people are only allowed to come in when staff are working. I would recommend StorQuest to friends and family!!!
Awesome ladies there!! Will definitely recommend :)
I have use multiple storage facilities around the states. This location is by far one of the cleanliest and friendliest! Went in just to get prices and the ladies got me sold! They make you feel welcome. Prices are worth it, they even got cameras all over. Makes me feel safe. Go see Alyx and Gio, you wont be disappointed.
Kanoe did an awesome job helping me find a storage size that I needed
Great customer service! If you need storage, Storequest waipahu is the place to go
StorQuest has an awesome staff, friendly and helpful. We were in and out in a flash and we were able to move things right away. I highly recommend StorQuest
Excellent staff, helpful, knowledgeable, friendly, family atmosphere. Its as if Id known them for a long time now. I would recommend to friends and family to use StorQuest Waipahu for sure.
The counter workers were super helpful. Explained everything and streamlined the entire process. And made sure I selected the right size unit for my needs. Highly recommend
If you need storage, this is the place to go! Ladies in the office is very nice and friendly. Fast service and great pricing.
Friendly and knowledgeable staff. Answered all my questions. Storage space and the hallways leading to it were immaculate.