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Rainbow Upholstery
5101 Unicon Dr, Wake Forest, NC 27587, United States
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Rainbow Upholstery

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Le
Review №1

Absolutely magnificent!When I tell you I’m a very pleased and satisfied customer believe me. I took my torn cushion to this business in hopes of saving a chair I loved, and let me tell you I am more than thrilled with the results. When I saw the repaired cushion I almost cried. Hell, I DID cry. To tell you the truth at first glance I didn’t even recognize it. The lines were crisp and tight. The shape was just perfection. I just wanted to shout my approval to the roof tops!The owner Chuck, is a southern gentleman and he wasn’t shy about the skill and pride in workmanship his crew maintains and he was genuinely telling the truth. Hey, its not bragging if you can deliver and deliver he did! I swear the cushion looks better than it did when I purchased the chair and I just couldn’t be happier. I highly recommend Rainbow Upholdstery, you really can’t go wrong. Yes! Yes! Yes! The work is top notch and the service is even better.

Ka
Review №2

I took two 40 year old chairs with original upholstery to Rainbow Upholstery. One of them even had springs in the seat torn out by one of my dogs. Just picked them up and they look brand new! The employees were friendly, very knowledgeable, and made me feel very comfortable about the process. So happy that I trusted them with my family treasures.

Ma
Review №3

We had a good experience working with Chuck and Rainbow Upholstery. . The team re-upholstered a sleeper sofa and the dining area cushions for an RV renovation. Rainbow also fabricate new back supports and the fit and finish is exceptional! Overall quality and workmanship was well worth the wait.

Ed
Review №4

Excellent work and good relationship with custom, it is a place to take your upholstery furniture

ev
Review №5

Rainbow always does great work for our pieces. Many sofas and lounge chairs have been done for us and they always impress.

Br
Review №6

A great place if you have plenty of disposable income. Brought them 1/2 of a jump seat from boat, quoted me 350-400 with me supplying material. Brought elsewhere in Raleigh, charged $100.

Ni
Review №7

This was my first time using any type of upholstery company. I needed it for some outdoor bench seating. Chuck was so friendly, informative and walked me through every step of the process to make it simplistic. He and his team did great quality work and I would definitely recommend and use again!

Jo
Review №8

I could not have given my wife a better gift this year than the custom-made bed Rainbow Upholstery created for us. Karla guided us through the entire design process and made it incredibly easy to bring the design we had in our heads to life with the wide array of fabrics and options she suggested. Once designed, Chuck hand-crafted the frame, intricately supported backing, and every channel while asking questions along the way to make sure he got it just the way we wanted it. I look forward to many a great night sleep on our new bed, as well as bringing my next upholstery or furniture project back to Rainbow Upholstery. We could not recommend them more highly.

Ke
Review №9

Recently we had 2 Hickory Chair Club Chairs reupholstered. They are great chairs that have served us well. The tailoring and fabric match was exceptional. Prompt delivery to our home was also great..I would recommend them highly.

Ba
Review №10

Rainbow has reupholstered a sofa, loveseat and added cushions/upholstery to dining benches for me as well. Chuck and his team do excellent work with a quick turn around time. Chuck even helped guide me thru my fabric selections and what would be best for my family and our lifestyle! Love working with them and enjoying my “new” furniture!

Ni
Review №11

Chuck and his team are phenomenal! He built a custom kitchen nook bench that is absolutely perfect and stunning! XX

Jo
Review №12

My wife and I had Rainbow Upholstery to make cushions for the couch on our porch. They also reupholstered a seat and back cushions for a matching chair. We had considered buying new outdoor furniture, but it was much cheaper to keep our old furniture and have new cushions made. Chuck and his staff did an outstanding job, and we were very pleased. They were pleasant to work with and very helpful in answering our questions. We would highly recommend these very capable people to do any upholstery need that you might have. John Paul and Sherri

Me
Review №13

Amazing! Had outdoor cushions recovered. They did a great job, finished in the time promised and UNDER the quote I was given. Staff is friendly and knowledgeable. Will use them again!

De
Review №14

Chuck, Steve and the team seem to take pride in their work, the job was well done and the service was as promised. The price for my repair was also fair and appropriate. Great job and highly recommended.

Ra
Review №15

Great job recovering our dining room chairs. We went to many locations in Raleigh before we chose Rainbow. Completed job in a timely manner. Highly recommend.

Ma
Review №16

Cant seem to get a return phone call. I have tried twice to reach them about a recliner that needs reupholstering and have left two messages. Itd be nice to get a call back.

Pa
Review №17

Thank you Rainbow Upholstery for your magnificent work! You took an old, much lived in family chair and transformed it into a beautiful chair. What an incredible difference. It looks like it should be on the cover of a home magazine. Your workmanship and attention to detail was excellent!! I dont typically have the time to write reviews, even when I am satisfied with services received. 5 STARS!!!!!

Tr
Review №18

Chuck and his crew took the time out to listen to what I wanted. They took great care in making sure things were the way they should be. I knew it was a hard project but I also knew that they could handle it. Job well done!!!!!

He
Review №19

Great people to work with!! Did an amazing job on a 30 plus year old couch. Couldn’t be happier! Recommend Chuck and his crew to anyone.

Ca
Review №20

Chuck and Steve were great to work with. They did a great job reupholstering our chairs and we highly recommend them!

da
Review №21

I needed a couple of boat seats recovered, they did a fantastic job, very pleased!!! Chuck was a pleasure to work with and actually charged me less than I was quoted!! Definitely recommend

Ye
Review №22

THEYRE AMAZING!I have a big contemporary L shape sectional sofa that needed to change the cover including the cushions. They were very helpful to find the right color and the fabric which is purple velvet! They did a great job, turned my sofa to trendy and elegant piece! Their customer service is amazing, pick-up and delivery time is perfect and on time. If you need to renew your furniture, call Chuck. I recommend to everyone! Yeso

Ma
Review №23

Chuck and his team are true professionals. They helped me with a job that other shops had rejected, and did it PERFECTLY! I was so very pleased with the timeliness, quality, and professionalism. I highly recommend them for any upholstery needs.

Je
Review №24

A friend of mine recommended these guys and was mortified when she heard what happened. Didnt work out so well, so be careful dealing with them.Heres the text of my BBB complaint:They ruined my sofa, attempted to deliver it in that condition without my approval, then sent me an invoice for delivery and disposal fees.On Friday, May 2nd, Rainbow Upholstery picked up my sofa and took it to their shop for reupholstering. On Monday, May 6, I went to talk to them about materials and labor to get an idea of project cost. Upon thinking further about it, I decided not to recover the couch. Since I had not received a quote or signed any contract, I asked them on Tuesday, May 7 to deliver it to my home and made it clear that I expected to cover their costs for delivery.When I called the next day to arrange the delivery, I was told that my sofa now had my name was written in huge letters, in indelible marker, across the back of it. I was never informed that the couch would be marked in this way when they took charge of it. I told the manager I would call him back later that day when I could discuss it further. I could not reach him after 2 attempts, and he did not return my calls. Instead, the sofa was delivered to my home the next morning, Thursday, May 9.The manager and I had not discussed or agreed upon what to do next before the sofa was delivered, and as it had been irreparably defaced, the sofa was worthless in this condition. I refused the delivery and the men drove away without protest, taking the sofa with them.I reached the manager to speak about this two hours later, and was informed that in addition to ruining my sofa, Rainbow would be charging me delivery fees. I found this unreasonable, but I understand that they are running a business and people make mistakes, so asked the manager if he could suggest a more equitable resolution. He could not, so I suggested he absorb the labor charges for reupholstering my sofa, and I offered to purchase the required materials from his shop. He refused to consider this and admonished me for even suggesting it.I remained polite and asked the manager to contact me if he could agree to any form of resolution. He did not contact me.Six weeks later, I received invoice #13-5926, (dated incorrectly on 6/7) for delivery fees of $135.00 - in addition to - a disposal fee of $50.00 that was never previously mentioned.So I started with a sofa. Now I have no sofa and an invoice for $185.00 from Rainbow Upholstery & Furniture Co. In the likely event that they dispose of this sofa by reupholstering and selling it, they could end up with about $1385.00 in revenue from this deal.

Ri
Review №25

Absolutely beautiful bed made by Chuck and his team. They paid attention to every detail. Love it!

Am
Review №26

Fabric selection is mind boggling. Very friendly staff. The item was completed in the time frame quoted and was beautiful. Will use only this company for other upholstery needs in the future.Thank you!Amy Kato

Gu
Review №27

Outstanding . Couch is beautiful and professional work is noted. Thanks so much

Mi
Review №28

Best in town bar none!

Information
12 Photos
28 Comments
4.7 Rating
  • Address:5101 Unicon Dr, Wake Forest, NC 27587, United States
  • Site:http://rainbowonwest.com/
  • Phone:+1 919-829-1332
Categories
  • Upholstery shop
  • Fabric store
  • Furniture maker
  • Furniture store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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