user
Smithaauto
52 Industrial Park Dr, Waldorf, MD 20602, United States
Appearance
Smithaauto
Comments
Bu
Review №1

Cant not speak for his mechanical ability but his ability to be a professional businessman is less than desirable and I would be concerned that parts he installs in his customers vehicles would not be warranted if necessary since he does not pay for them even when he makes arrangements to do so

Me
Review №2

Cordell was awesome to work with, honest and most importantly...didnt add on unnecessary work! I would definitely recommend SmithAuto.

Ar
Review №3

Smithaauto were welcoming, professional, and knowledgeable with all of the work done on my car. All of the guys I met had an appreciation for cars which was reassuring because it made the experience more than just paying for services. Their care and attention to detail was appreciated and put my mind at ease. My experience with Craftsman was probably the best Ive ever had with an auto service shop and Ill definitely return in the future. The waiting room was inviting and the facility itself was clean and well-maintained. I highly recommend this shop.

Ar
Review №4

I have taken my cars here for the past 10 years. They are very professional, accommodating and most importantly, honest. I have never felt like they tried to manufacture the need for a repair or a part. Have never had to wait an extended amount of time for an appointment, which is good because I typically forget that my cars need to be serviced or inspected until just before or just after such service becomes due. Highly recommend them!

Ar
Review №5

This place has saved me several times..! The mechanics are great at explaining the issue, taking you step by step on how to fix the issue, not to mention that they are very friendly.Very grateful that I found a place that I feel I can trust with my car.Absolutely recommend this place

Da
Review №6

It’s very hard to find good customer service these days, and these guys are GREAT! It’s always a pleasant experience here whether I’m only there for an oil change or major mechanical works, they’ve always taken great care of me. And owner is great... he’s very straightforward regarding on what you need and whatnot, NEVER try to up sales you on stuffs you don’t need. I’ve definitely recommended this place to everyone I know.

Co
Review №7

These guys always take good care of me. Went in for an oil change, and they said the lug nut had been stripped since it was put on too tight the last time (my car dealership changed my oil previously, not these guys). They fixed it up for me and got me a new lug nut and changed the oil no problem. Dont go to your dealer. Go here.

Ne
Review №8

Clean and modern location.I was greeted in a friendly and professional manner when arriving and got checked in quickly. The work (oil change) was done as requested and no extras were sold to me. I especially like to full inspection report at the end with the pictures and notes by the mechanic.

Al
Review №9

Great people and great service. This place is my go to when my car is having problems! They always get the job done.

Al
Review №10

It’s always a pleasant experience here whether I’m only there for an oil change or major mechanical works, they’ve always taken great care of me. Highly recommend

Am
Review №11

I dont post reviews on companies that give satisfactory service. I believe that its the job they get paid for and I pay then and they get a thank you. But I DO post when a company has gone above and beyond their job requirements. I had bought a car and it broke down (wouldnt start) and I was referred to SMITHAAUTO by my ex-husband actually. When I took the car to Smithaauto, I had no idea how much major damage the car had. Technician, one of the lead mechanics, spoke to me initially and after inspecting the car, they found out that the car had major engine trouble and the engine was shot. After wrangling with the dealer to pay for the repairs, it was a go to fix. Not only did Mike, one of the other lead mechanics give me a complete breakdown of what was going on and why, but he kept me in the loop . They ordered the engine and found other issues along the way but made sure the additional parts were cost efficient by searching for the best deals.I just drove and got my car back today, and it drives like a dream! I wanna thank owner of the smithaauto company enough for there expertise by not only installing an engine CORRECTLY, but by adding the human touch of making sure that the cost was kept down for me, and fixing it as expeditiously as possible to get me out of the car rental I was in.If you are looking for real mechanics who know what the heck theyre doing, where the prices are reasonable specifically in this area, save yourself the time and just go to SMITHAAUTO!!!!!!!!!!!

Ta
Review №12

This guys NEVER try to up sales you on stuffs you don’t need. I’ve definitely recommended this place to everyone I know.

Al
Review №13

Highly recommend great service

Di
Review №14

Best car repair place in Waldorf

Sa
Review №15

Great service, highly recommend

So
Review №16

👍

Information
26 Photos
16 Comments
5 Rating
  • Address:52 Industrial Park Dr, Waldorf, MD 20602, United States
  • Phone:+1 240-481-0219
Categories
  • Auto machine shop
  • Car detailing service
  • Car repair and maintenance
  • Car security system installer
  • Car service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations