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Northwest Collision
1390 W Poplar St, Walla Walla, WA 99362, United States
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Northwest Collision
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te
Review №1

I usually dont leave reviews but I just took my car in today and I had the nicest experience! The workers there are very sweet and fixed my issue in no time. My bumper was dangling and they fixed it great! Will definitely go back for any future auto work and will recommend the place to all my friends!

Ta
Review №2

The staff at Northwest Collision really took care of us and fixed our car quickly and for a reasonable price. They were really nice, responsive and great to work with.

Mi
Review №3

Best shop in town. Unfortunately I have way to much personal experience and can confidently make this assertion. Wish I had no clue.Great to work with and friendly helpful staff.

Di
Review №4

Northwest Collision is superb in the quality they do, you will not be disappointed in the work theyll do for you.

TA
Review №5

We ran into a deer on an eastern Oregon drive. We dropped by in the morning just to make sure our car was roadworthy. An hour later they had made a few adjustments to enable my driver door and hood to open and ensure that everything was safe for the road home. Super friendly and helpful and we really appreciated it

Cr
Review №6

Very good customer service. Great repairs. I trust them here.

Or
Review №7

Clean building and courteous staff.

ad
Review №8

They did a great job! Friendly staff. Took a little longer than originally quoted but communicated the whole time. Recommended

An
Review №9

Clean, quick service with hospitality.

Aa
Review №10

You come in bent and theyll happily straighten you out.

Je
Review №11

Friendly and honest staff. My car was fixed up within a reasonable amount of time. No complaints here - will use them again if I need auto body work done!

Ri
Review №12

Our car was in a fender bender, the front bumper and grill needed replaced. We got a quote very quickly from Northwest collision and once the insurance claim was sorted out we had Northwest Collision do the work for us. It took them an extra two days to get the work done but the work was very well done, everything was fixed, and they even detailed the car for us. Very impressed! Getting a car fixed after an accident is not fun but Northwest collision makes it as painless as possible.

Ha
Review №13

They did a great job

TJ
Review №14

Northwest Collision = Superb Customer Service! Having a totaled car and dealing with the insurance company (of the party in fault) was nothing short of painful. Paul and staff at Northwest made this journey as comfortable as possible! Much thanks!As my car was totaled and not repaired by Northwest, I gave 4 stars...but they are definitely 5 stars when it comes to working with you and understanding the needs of their customer!!

Ca
Review №15

Great customer service. Had my car fixed due to a major scratch. I took it back due to another minor scratch and they fixed it no problem with no hassle. I got my car back in the allotted time they told me.

me
Review №16

I had hit a deer and took it to Northwest Collision for a quote and then repair. It took a week to repair it but they did a fantastic job. Even cleaned the interior of my car and waxed the body. It was such a relief to have them quickly take care of this for me. I would recommend them to anyone and would use them again if I needed my car to be worked on.

Ke
Review №17

I have been nothing but absolutely delighted by my experience with NW Collision. Theyre just so nice and honest and transparent and genuine and helpful and and... (I could go on and on).Its been a long time since Ive been treated with such respect. Sure...they do great work. But its how they treat you that makes them REALLY stand out.

St
Review №18

Excellent body shop. Great quality work, and an honest staff.

MA
Review №19

I am from out of state and had an accident. The whole staff went out of their way to expedite the process of getting my car taken care of. It was a total loss but they help me get it done quick and stayed late to do it. I was able to replace my car fast and they went out of their way to help me get my stuff from my old car. I highly recommend them to anybody.

Be
Review №20

Very professional and they do great work. Got my truck back in a timely manner. Had custom body work done and it came out perfect.

An
Review №21

Work is generally good. Wait times are long. A few small repair issues as youd expect with any major repair, but they are always willing to correct.

ca
Review №22

Friendly, helpful and timely

Ka
Review №23

Extremely reasonable prices. Friendly, efficient, and expert services.

La
Review №24

I had taken my Subaru Legacy into the mountains and bottomed it out a few times. It was making the most horrific sound whenever I was in gear and Id taken it to two shops before. One shop told me it was a driveline problem and wouldnt even look at it.Jeff, at Northwest Collision, went with me immediately for a test drive and got me into the shop with no wait time. Turns out, I had just broken a few bolts off my heat shield and shifted my muffler/exhaust line over a few inches.Easy fix, but Jeff actually took the time to let me know what was wrong!I was very impressed with the staff there and their shop was one of the biggest, cleanest ones Ive seen yet!Thanks for the stellar service!

Ro
Review №25

Best place if you have had an accident and need your vehicle repaired.

Bl
Review №26

Great job repairing a new model Honda suv. Took awhile to get it done but you cannot even tell it was ever damaged.

Ha
Review №27

They were very knowledgeable and helpful also quite courteous. The whole experience was excellent !

De
Review №28

Northwest Collision is thorough, honest, and fair. I would seek their services anytime I needed auto service.

Di
Review №29

Very friendly be really expensive. However, they do an excellent job on your car.

Th
Review №30

Good job done on my car but too expensive

Ma
Review №31

Nice n polite

Be
Review №32

Professional and pleasant service!

Na
Review №33

Does very good auto body repair

eC
Review №34

👍

An
Review №35

Very kind, they attended me quickly

Information
19 Photos
35 Comments
4.7 Rating
  • Address:1390 W Poplar St, Walla Walla, WA 99362, United States
  • Site:http://northwestcollision.com/
  • Phone:+1 509-529-9638
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–3:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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