user
German Auto Clinic Inc.
2040 N Main St #11, Walnut Creek, CA 94596, United States
Appearance
German Auto Clinic Inc.
Comments
Al
Review №1

Awesome consult with Jose - he took the time to chat with us about all of our concerns and discuss when we could drop the vehicle off!Very much looking forward to getting our work done here, thanks Jose!!!

An
Review №2

Outstanding service as always. Very professional. Only recommend what is necessary. Feel very comfortable with their diagnosis.

Cy
Review №3

It is rare to find a business that provides both high level expertise PLUS passion for their work. German Auto Clinic does both. I would not take any of my cars (even my American made ones) anywhere else. I have been using this company for over 10 years and they are always upstanding. I strongly recommend. If you want it done right search no further. Besides, you can have faith that you will be dealing with honest folks.

Pa
Review №4

I had hunted Rennlist and Google for independent Porsche mechanics near Walnut Creek. German Auto kept coming up. I called for pre-purchase inspection on a 996 turbo since I am in Southern CA. Jose answered the phone, was very helpful and we had the car in his shop a few days later. He discussed his findings with me afterwards via phone and sent a complete report with his recommendations. Very happy with his friendly professional service. I highly recommend his business.

Pa
Review №5

Super trustworthy, friendly and helpful. Had to come in for a quick check up on a bad sound I was hearing. Very last minute appointment and 30 minutes from closing, they agreed to help out and quickly diagnosed the problem and provided direction on how to fix it (and gave me assurances that it was not major and that I could get it fixed at a later date).

El
Review №6

Had a problem with my gti on a rod tripand got it fixed within hours. Lifesavers. Professionalism at its best!

Da
Review №7

Super trustworthy! The first time I took my 2011 BMW 535 to Jose he saved me a ton of money by finding and fixing the root cause of an oil leak, instead of doing the dealer-recommended repairs (that would have only led to more repairs). Ive been back German Auto a half dozen times since and every time I feel like Im getting a great deal. My car now has only 60k miles and Im planning on keeping it a long time, so Jose will be my mechanic for a long time to come! Plus, I love the location walking distance to Walnut Creek BART.

Sh
Review №8

Jose is honest and fair.

Ia
Review №9

Great, honest, service and a competitive price. Had a check engine light before my smog and the local Audi dealer quoted thousands more than the car is worth. Jose was very understanding, took a look and found some less expensive options, while being completely up-front about some of the potential downsides. Car is running great, and passed the smog test. He also found some maintenance things Ive been putting off and gave me an itemized list with no hard-sell. Awesome experience!

ja
Review №10

Excellent place to fix my car, they went beyond what was expected, very professional. A personalized and friendly customer service. Thank you.

th
Review №11

Brought in a car which needed a quick fix. I was impressed with what appeared to be great service and customer service interaction. Some time later our vehicle is giving an alarm for a feature that only yells at you when it is about to empty out. I think about it and realize I had driven this car beyond its due mileage, but never once had it inform me of nearing emptiness. So I decide to look into the average consumption for the fluid in question, and while the availability of information was limited, that math strongly suggests the car should have never alarmed. As GW once said, Fool me once, shame on...shame on you. Fool me — you cant get fooled again.

re
Review №12

José and Yolanda are the best. My 10 year old VW battery died and they we able to get me in quickly that day, and replaced it in under 2 hours. Very kind people, honest price, and excellent service.

Mi
Review №13

Ive been coming to this ship for about 20 years and they have maintained both my German and Japanese made vehicles. Jose and Yolanda are great.

Wi
Review №14

Jose and his staff were professional, courteous, reliable, and still down to Earth. I had great interactions with them, and they took good care of my newly purchased used car. I plan to keep coming back to them for all of my future needs, and recommend them to anyone else in the area for service!

Sh
Review №15

I take all my cars (4) to Jose. I trust him and his team completely. My last experience I had my daughter take her car to Jose for service and to check for safety. He called me with the bad news that it needed so much work the car wasnt worth the value of the work. He could have made a lot of money, but instead of doing the service he just checked the entire car. I am thankful for his honesty. The good news if my daughter has a newer safer car thanks to Jose and his team, and of course Jose will do the maintenance on this car too!

Ja
Review №16

I came to German Auto Clinic after my brother took his car there for maintenance, and it was the right time for me since my warranty had run out and did not want to continue to go to the dealers since they charge so much. I was so happy to find an honest mechanic who was also very experienced and knowledgeable, he was very kind and helpful. Since I had no other car to use, he loaned me his personal truck until my car was ready. The truck was a huge hit with my 8 year old daughter who now says that she will drive a truck when she grows up. I highly recommend the clinic and will continue to go there whenever my car needs service.

Du
Review №17

Absolutely THE MOST REPUTABLE AND HONEST mechanic I have ever met. They shatter all of the negative stereotypes! Its refreshing to see integrity, quality, knowledge, care, and kindness all in one place. From a customers point of view, they are the model of how a small business should be run.

Ri
Review №18

Brought a few cars to the guy, some when I had him inspecting my company vehicles. he always loves to change mounts, engine or transmission, he loves to change them because its easy money. recommends replacing things that are less than perfect even if there is plenty of serviceable life left in them. Be aware, selling you parts is how a shop keeps the doors open. buyer beware, however, because its your pocket and you dont need to say yes. educate your self as much as you can or find a friend to ask.prices were par for the course, which is to say high. thats just the way it is with german auto repair in Walnut Creek, no matter what anyone says...i would not recommend this shop.

PD
Review №19

I dont see why anyone would ever say their experience with Jose was negative. This is the most honest mechanic Ive met and his crew are the most competent mechanics Ive ever had. Jose takes pride in what he does, he is fair and he never forces anyone to have work done if they dont want it. Telling you in detail about the need for work is just good business. Hell fix what you ask and he wont pressure you to buy more if you dont want to do so. Hell let you see what is damaged before you make a decision and hell show you the old parts he replaces. In no way is he trying to take advantage of anyone. I have trusted him for the past 12 years since I first found him, and he will service every car I ever own. Dont let negative reviews ruin what would be the best repairs youd ever have and encounters with some of the nicest people in the repair business.Update: Its four years later and I still go to Jose. He is the best.

Da
Review №20

It was time to replace my timing belt and water pump so I called around for quotes. Jose, who Ive gone to in the past with my other cars service needs, gave me a fair quote so I scheduled with him. When he called to let me know the work was done, he told me he replaced the drive belt and tensioner as well because he noticed the bearing was beginning to make noise and he already had quick access anyway with the front end being apart. He gave me a break on the labor for the drive belt and even gave me the old tensioner assembly without my asking since it was an unplanned service item. He also spent time discussing what I can do to get more life out of my car. Jose did a thorough check of the cars major systems which gave me peace of mind since I do a long commute every day.Jose is very pleasant to work with and is very honest. He uses only OEM and high quality parts. Yolanda, his office manager, is equally professional and pleasant to deal with. I definitely would recommend German Auto Clinic to anyone.

Ad
Review №21

Just had my yearly service on my c63 AMG plus the ECU tune. All smiles. The downshift is loud as hell. I love it!! Any c63 driver needs to get the ECU performance tune. It changes the car.

Da
Review №22

I have taken my older Mercedes to Jose and his crew on a number of occasions. The work is always performed to a high standard, in a timely manner, and for a reasonable cost. I would recommend German Auto Clinic to anyone and plan on always taking my car there

Br
Review №23

This guy knew a lot about my car, I didnt feel ripped off at all. Got an alignment and it feels like it did a few years ago. Prices are better than most German car shops and you need a German foreign car specialist for audi. No one else has the skills or tools. Im happy with the shop.

Pa
Review №24

Jose is great, down to earth and honest! Go here for any sort of German car repairs or service!

Al
Review №25

My car broke broke while on vacation. Jose made this job a priority and got me back on the road in a day. The work seems to be holding up and everything was fairly priced.

Je
Review №26

I had my oil changed (mineral oil), bleed breaks and cabin air filters changed, My 2001E-320 Mercedes Benz drives like new :-)!!! I would highly recommend anyone who loves their car and wants an honest trustworthy place to take their car :-)!!! Jennifer Bonus

Su
Review №27

Jose and his team are always courteous, professional and knowledgeable.

Pa
Review №28

Honest and highly skilled, José provides fantastic mechanical work!

Pa
Review №29

Good courteous service

Information
8 Photos
29 Comments
4.7 Rating
  • Address:2040 N Main St #11, Walnut Creek, CA 94596, United States
  • Site:http://germanautoclinicinc.com/
  • Phone:+1 925-944-0240
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations