Yes, lightning strikes rarely, but on the contrary, I for one know that one can count on Dianas exceptional customer service every time.The hearing aide dept. is fortunate to have so many (Pricilla, Elizabeth, Diana, etc) helpful workers.Thanks.

Diana in hearing aids is fantastic. She was able to expedite the delivery of a replacement hearing aid in 24 hours, when the original clerk told me it was going to be 10 days to 2 weeks. Thank you Diana!