Went for second covid shot worst experience EVER explained to pharmacist my son had special needs shed we repeatedly asks him to relax his arm I told her he doesn’t understand she persisted told her he could explore at anytime so she finally gave him shot my sister took him to car she asked other customers on line if they would make a path so they could get out people were standing all around they were very kind an moved . Then I was to get my shot gave her insurance card she handed it back told me it was a card for prescription it’s the same are she just took for my sons shot told her check computer all info there from first shot . She can’t read an she fills prescriptions!!! She started to give me shot stop went to counter wait on a customer left me sitting in a very messy area floor was littered with wrappers from shots an other garbage I had to ask young man behind counter to ask her to come finish the shot I was there for 25 minutes for my shot alone while my son was in car with my sister she need extensive training in people skills, an reading, also screens were people sign for scrips was never cleaned while I was waiting first experience with different pharmacist was wonderful I explained my sons needs she gave him shot an myself one area clean an we were done Lorraine

The longest wait time for a drive thru pharmacy I have ever been to. Came for a covid test, arrived early and still waited 2 hours! 2 HOURS OF MY DAY GONE!!! From reading the other reviews this doesnt seem like the first time this has happened. I wish I read the reviews before coming here.

Would give less stars if I could. I’ve been waiting for my prescription for over a week. I dare you to actually get someone on the phone.

Employees are rude, always dirty. What a disappointment the pharmacy always close the auto service without previous notice.

My husband went on Thanksgiving Day to buy a cable connector. The store manager, who was the only employee in the store at that time, was helpful and very friendly. My husband got exactly what he needed and felt very positive about this experience. Thank you for being opened on a holiday.

I was in the store looking at makeup and asked if I needed help I declined and said I was just browsing. I went to the self checkout and my coupon did not scan. Katrina came up to the register apologized and helped me at the register. The area was very clean. She then showed me where to scan the coupon and notified me of my bucks I could use toward my order. She was very patient and helpful. I would recommend this cvs over the other local ones. I will definitely be back shopping here again

I’ve always had issues with this pharmacy for the last 7 years but in the past year I’ve dealt with the male pharmacist. What a gentleman! He has always helped me and been on time with everything! He’s a very sweet man! I only deal with him!

Katherine at the pharmacy was such a huge help to me! I first called the pharmacy to see if the insurance authorized my medicine that I needed today and was told to call my doctor back to see if they heard anything from the insurance. When I called my doctor they told me they don’t deal with the insurance and to tell CVS to run it by the insurance again. I was so nervous to call back because I didn’t want to seem like I’m telling them how to do their job, but Katherine answered and was a great help! She ran my insurance again and I was able to get my meds though not until tomorrow afternoon. When I told her I can’t wait until then, she told me she could call other pharmacies to see if they had it in stock! I thought that was very nice since I was expecting to have to call the pharmacy myself. Anyways she called me back telling me that wayne CVS had it in stock and I was able to pick it up within an hour free of charge :)

Friendly but seemed short staffed.

This pharmacy is so obviously not family owned. I go to Kressaty’s now, who bends over backwards to help you. CVS does not value your business. I’m so thankful that I have a choice to go where I can get the best service and not have to go to a place that gives such horrible service.

The pharmacy staff is rude, condescending, and completely apathetic. I would never recommend patronizing this establishment.

When my Doctor calls in to renew my prescriptions, they are never ready because they didnt check their messages. Then I have to call my Doctor again and they say the same thing, they are terrible about checking phone messages.

Try calling the pharmacy and see how long it takes to speak to a rep

Anthony made me feel very comfortable in the store. Especially with me checking out and looking that young man in the eyes. What a hard worker. He is just a typical good guy. ALTHOUGH the bathrooms were very dirty on multiple occasions. The toy aisle is my favorite part.

Waited over an hour at a drive-thru to get what they said was a rapid covid test. First, it was a 3 day test. Then because of a technical difficulty they wouldnt let me take the test. How can we stop the spread of covid if we cant even get tests?

The very friendly and hardworking staff at the front and at the prescription counter are the highlight of this branch.However, the corporate insistence that checkout MUST go through the automated devices that dont read phone screens and make your discounts and coupon applications ambiguous are a REAL turnoff for me. If they dont change this policy soon, I may have to consider a different pharmacy.

Amanda and the one manager with the short black hair and rectangle glasses ( we think his name was nick) Have been very kind to us and transferring was a breeze.They have sat with us trying to figure out how to make thinks work well we were waiting on renewal of insurance. These kind people have notice the anxiety and fear of the situation and were very supportive . Thank you.

Worst Pharmacy ever, and watch what you are picking up. Walked out to my car with a pair of epi-pens, looked at the package, and the expiration date was for next month. $400+ for nearly expired medication! They should just get rid of the Pharmacy here. At least cashiers up front are usually good.

Never had a problem here,was going to Wayne by the falls always to busy they never had my scripts ready,this place everyone is nice and never a line inside

Nick F the pharmacist was so helpful. He explained everything in detail and was so courteous, friendly and efficient. CVS should have a million employees like Nick!

CVS is supposed to be about Customer Service,healthy lifestyle and cleanliness. This restroom has never been cleaned. CVS CORP. doesn’t seem concerned at all. I have called twice to complain and have never heard back. JUST CLEAN THE RESTROOMS - PLEASE!!12/27/2019 update still deplorable bathrooms. 4 calls to CVS and nothing

1/8/2020I encountered twice this certain Pharmacist named ALYSSA/ drive thru. Worst pharmacist ever! She has such a BIG attitude! We customers have the right to ask questions or to verify atleast the amount of each medications especially if we asked in a nice way. So be polite to answer us back and dont be in a hurry! Dont be a DIVA! You dont deserve to be there serving us if you are easily irritable! Be professional!

My experience with them has been mostly very good. Pharmacy closes before store and closes early. FYI

The store is not bad, but the pharmacy loses prescriptions. Had to have doctor send it three times, then still they couldnt find it until I requested a manager. Poor service, will be switching pharmacies. Not the care or customer service I like when just released from the hospital.

DO NOT LET SANDRA OR MELISSA HELP YOU! WORST pharmacy EVER. TWICE Ive gone here and theyve given me nothing but issues. They never ran my scripts through my insurance the first time yet claimed its not covered and told me its $230 out of pocket and I can submit it through insurance myself. Today I went and they would not look up my insurance so for an HOUR I was calling back and forth to figure out things that THEY should be calling to figure out. Eventually it was put through my primary and then when I handed them the secondary card WITHOUT even checking it they told me sorry it didnt work when she tried it. F*cktards.

The pharmacist on duty today is very helpful. People working at the registers are always attentive.

Cvs might not have everything I look for in a store, but this store in particular have the best staff and customer service I have ever experienced. Robert have an excellent personality.

Consistently poor service at the pharmacy drive up.waiting 20 minutes plus is not uncommon for a snippy girl with an attitude to come to the window. Just as bad inside. I dont know why they cant get more help. Very disappointing

Pharmacy is terrible went to drive thru 2 days in a row and was told they had a line in the store so can I come inside. I went inside and there was 1 person in line. Why have a drive thru? Going back to skyline drive cvs they are great with customers and always have someone working the drive thru.

Rude sales people that silently pointed to the automated kiosk when I tried to check out. Not even one human cashier. Also, the pharmacist was rude as well. I will never be back,

Went in on Tuesday to fill my antibiotic and the pharmacist Karina told me it wasnt in, so I went back for 3 days and it still wasnt in! So I asked for my prescription back to fill it elsewhere (it was an antibiotic and I needed to start it right away) she refused to give it back to me. I then had to go to the hospital to get a new prescription where the doctor said he could not believe that they couldnt give me my antibiotic that day and do not go back there. Karina was extremely rude and not helpful at all. I will NOT be returning to the cvs in a Haskell ever again