I had the best experience at this location. Lucas, done such a awesome job. Earlier today I had poor customer service experience from a business prior to stopping at this auto-zone.The business that I had a bad experience at before stopping at this auto zone, the representative lied to me four times just with simple questions that I asked. I left this business in the same situation with no help. I felt so let down because I am customer service representative for the company I work for and customer service and honesty is everything.Lucas gave me hope that their are still good people around who do care about people and their situation. I didn’t have a receipt but it didn’t stop Lucas from assisting me. He got me back on the road and in a better mood.Perfect customer service experience. In the midst of a business work hour, he work really good under pressure. He stayed positive and in good spirits the whole time while still helping out his fellow co-workers. Great sense of humor! Thank you!

Great customer service comparted to the one on 10th and Meridian. Those guys act like they dont even want to help you.

Always very helpful and stocked with almost everything you need. Was there today, because my check engine light came on. They checked it and I need a new thermostat. Very thankful for all their assistance.

Its getting better, I do believe there has been a staffing change that should make a big difference

Thank you for saving my day and having what I need unlike the waste of time of others who dont have their stuff together. Friendly and helpful

Still prefer their competitors, but I got what I needed. Thanks for staying open later than most tho!!

Wonderful staff always courteous always informative of the knowledge of automobile work

I had to search for most if the parts myself, but thats because my issues were such a rare case and GM doesnt make the parts anymore. Thanks to all the employees who helped me out and gave tips when they could.Cleaned throttle body(was dirty and my car was stuck in limp mode), replaced purge valve solenoid electrical connector(original was brittle and snapped). Replaced purge valve tube(original one was brittle and snapped). All for a 2007 cadillac cts.Anyone with similar issues can message me if needed.

Horribly rude customer service john was using vary vulgar language directed at me and would hang up when asking for the location of corporate or another supervisor!!! john was lucky I was not there in the office or I would have jumped over his desk!!! YOU WILL BE HEARING FROM MY ATTORNEY

The last ice storm we had really shredded my wiper blades. I took the time today to replace them. Even the rear wiper. I dont know anything about cars, even something as easy as this. Plus my eyes are not serving me well up close. The guys at Autozone found the wipers and put them on for me in just a few minutes and had me back on the road. They have never let me down. I highly recommend them!

Ok for convenience. Really not the speedy service I expected.

There is a big reason why I stay away from auto zone. They employe rude people that cant do simple functions like find a bolt by size. I dont know why I even tried this place.

Covid compliant. Staff is very helpful. Went to get a plug for a plumbing feature renovated. They had the part and were knowledgeable.

The level of professionalism is beyond poor. Not helpful at all. I asked a couple simple questions and with no hesitation I was told to “Google it”What a joke. Will not be returning to this location

I pain $230 on a part got home and opened the box to fix my car I realized one piece was missing out of the box and one of the boxes had a used part someone else had. They gave me the right part it it was a real Hassle.

Absolutely the best team i have experienced at any autozone over decades. And i have had dozens of vehicles.Surprisingly they were young men. Very rare in todays environment.Wiper blades/ battery etc.Took effort and time on a 36 year old car.Thank you gentleman!!

They had the part head light and windshield wiper blades I needed. When I had the head light out and saw the connector was not the same, they switched to the correct light bulb for the same price.

Almost everything I needed in stock. Helpful lady working the counter.

Staff was rude not helpful at all. Ill go to advance auto next time

Parts, parts, parts.They got parts, but what they dont got is gd know how. Simple question should be able to be answered. Also more important, is there system will sometimes over charge you and doesnt give correct change back on returning items. Watch the math..ijsResponse: Ive given Autozone the better Part of my business, Trust Im never going anywhere. And issues was solved with simple calculator, problem is with system and how refund deal with split items.

The associate was very helpful, and found the product fast, the only bad part was that they were understaffed,

We are in Canada and the they got me a starter for my Ford Fairmont its so cold

Very knowledgeable and professional

Easy in and out service. Will.be back for sure

Very helpful staff, and they go out of their way to get it done!

Lucas was a great help

Great store. The staff are amazing. They always help me find my part, and they have it. They give tips to do the job. I have seen them putting a battery in a car.

Driving a old car requires buying parts . Glad theres places like Auto Zone.

Very good prices, helpful staff as well.

They are RUDE! Everytime I call im on hold for at least 10 min... then I get off hold and their rude the whole time

The guys was quick to help and they had all of my parts

Called and had a rude encounter with someone by the name of Janice

Slow customer service but most all AutoZone are. associate helped well after return. the first associate didnt seem to want to even be at work and gave me the incorrect part but the second associate went out of his way to correct things. he helped with what i needed 👍

Cool stuff in there

All the workers were really helpful and sweet. They helped me when I was struggling and gave me suggestions!

Most of the employees are very helpful everytime I come in. I definitely appreciate some who help above and beyond.

Lucas T. is the most helpful person anyone could be and everyone should strive to be as kind as him. My tail light was out and I didn’t know what I needed or how to fix it and he went out of his way and figured it all out and then even went and fixed it himself for me. He was a delight to be around and changed the entire tone of my day from negative to positive. Thanks Lucas T! You’re the best!

I came in with my battery that I bought in March. I was told by a manager it was under warranty and that all I had to do was bring it in and they would exchange it or bring the car up here and they would swap it out for me. I get here and am dealing with the assistant manager, Julio and he was HATEFUL. I was attempting to explain what the issue is and what we have already tried and he continually interrupted me not allowing me to finish my statement. He was loud, rude and completely UNPROFESSIONAL. Instead of swapping out my battery which IS UNDER WARRANTY, he says we have to try and charge it first and that will take 2 hours. I said I have already spoken with the manager who told me to bring it in and it would be swapped out because it is under warranty. He claims they have to do this in order to warranty it and thats all there is to it. He wont swap my battery and theyre open til 10pm. Im filing a complaint with the BBB as soon as this review is finished, filing a complaint with the owner of this store and will make sure I never shop at this AutoZone again. What a mistake to think my warranty that I paid for when I bought the battery would be honored by what I now know to be a dishonest, disgraceful place with no integrity for its product or their word. They need to fire that assistant manager ASAP! I called the store and spoke with manager, George, and he was complacent at best to the issue.

Very helpful

Good help

Excellent service by the main person on the commercial desk that day.

They sold me a set of dura last brake rotors for my Monte Carlo. The brake rotors were 3/16th of an inch too large in diameter. Beware

Pretty good for you guys 😉

Great store, prices, selections and staff. Nick and Julio very helpful.

There completely useless, ask for them to look up a part that I know for sure they have & he just looked me right in the face & said they can’t look it up.

The gentlemen was very pleasant to talk with & he took out the old Wal-Mart battery out of our Oldsmobile Intrigued & put in a new car battery & then ran a test to find out why our Oldsmobile Intrigued has trouble starting. So thank the gentleman @ this AutoZone on Northwest 39th Expressway for taking the Wal-Mart car battery out of our Oldsmobile Intrigued & putting in your brand new car battery into our 2001Oldsmobile Intrigued last week.

Always has what I need. Prices are pretty competitive, definitely convenient

Everything you need for your autombile, could use more staffing.

Ernesto was the most helpful person I’ve came across in my life. He is a amazing person and a even greater worker tbh he went way above and beyond to help me find what I needed and even educate me and how to do it. I would definitely recommend this store over any other location solely because of him.

Rob Russell was so fast and so helpful and explained everything so well! Thank you so much for the car knowledge, and the glasses recommendation. :)

Theres where I checked first if Im looking for auto parts prices go up from there.

Great spot.

Very knowledgeable will be returned

I went here to find a part for my vehicle. They did not have what I needed but they pointed me in the right direction. Great customer service.

They were fast and helpfulI was looking for windshield wiper and needed some one to look at my car. Less than a minute they came to me and asked about my concerns. They put a diagnostic device and read the error code and gave me a solution to solve the issue.I liked they friendly and excellent service.

AutoZone Auto Parts is the shop where you can find all the necessary parts for car. I have changed my car battery from AutoZone. They helped me to check my car battery life and replaced it for me. They did not charged for replacing the battery except battery price. The customer service was nice.

Great service, Ernesto always goes the extra mile to help find a solution.

People are very friendly knowledgeable helpful and werent attacking like sharks. I tried the other auto parts store over and over again but always end up coming back to AutoZone.

Julio, one of the assistant managers has gone above and beyond to help me on numerous occasions ...he alone has changed my one STAR review to 5. Get him his own store, CORPORATE!!( dont lose this guy)... Ive been AROUND the corporate world 28 yrs...recognize talent in a heartbeat.

Never had a problem here, sometimes it is hard to get checked out, but not impossible.

The place I go to buy my vehicles parts!!

Got a key made for my car. They did a great job and it didnt take long at all!

Great folks man. Josh and Brendan really made me feel at home. Great atmosphere at this location!!! Came just for hot wheels and they made it am awesome trip! Keep up the good work guys.

They are ok, but do your price comparison, especially online, the mark-up on auto parts is ridiculous.

Went in had my parts paid for it and left

Great place to shop. Great team as well.

Kool place

THE MAN WHO HELPED ME WENT BEYOND. I CAN NOT REMEMBER HIS NAME. I AM GOING BACK TOMORROW TO GET IT AND ILL REFER HIM TO EVERYONE!! VERY GOOD SERVICE. 😁

Customer service is dreadful employees are deplorable if you can shop anywhere else do it

Not good..sold me a battery then couldnt install..sold me brake lights i didnt need..will not be back

We own C&J Mobile Mechanic in OKC. AutoZone has been instrumental to our success. The right parts, right price, excellent service. Nick, Janice, Stephani and Rob are the best there is! Thanks guys!

Great place very friendly.

Fast and knowledgeable

They are friendly n helpful.

Good service always check your farts and never believe anybody not even the manager behind the counter Ive heard a lot of bad advice and had to correct them to the customers that were present always check your facts with Google Wiki YouTube before you go in and ask them anything or I suggest you call 6ya they usually get pretty good advice I know as Im one of their experts

Rude staff, Orally much better

The gentleman helping me was incredible, man i wish I knew his name!!

Well things didnt go the way I wanted it to cause there was a fat bald black dude who didnt want to help me and my woman in time of need he said no one could help us out but this same auto zone had a white employee who was willing to do the favor. Now what piss me off is Im black and couldnt get help from another brother it took a white guy to help us I wish I got dudes name but he needs a course in youll policies for real man thats why I rate my visit a 2 star. Damn shame man he was lazy and unhelpful thank you to the white guy though

Found what I needed & was out quickly

OReillys is too stupid so I spend money here.

Rob rocks

Oh my gosh! Incredible service! So helpful.

Best parts store ever! Some have employees that are helpful to a good mechanic a few stores.....

Very helpful. Went there in the morning and the guy got me the wrong turn signal bulbs. I guess I need to get my own parts again. Other than that fast friendly also, over staffed it seemed like

Great service and what a fantastic commercial section. Love dealing with them. I recommend using this AutoZone for anyone.

We went around 7pm at night. It seems like no other associates wanted to help check out customers. Weve been waiting in line for about 20 minutes. Someone finally decided to help check customers out. You could tell he did not want to jump on the register and help out. He allowed someone to check out that wasnt even in line and then skipped me to get somebody else. Then the whole time he was checking me out he was very rude

Service is descent but lines are usually really busy. Overall, pretty good.

Went there wanting to know all I needed for repair and cost. They were able to help and give cost and knew what they where doing! That is rare find now days.

If you need supplies to fix your car, this is one place that will sell you some. Its okay. I have been to this location on a few occasions, and I have been able to purchase auto parts whenever my heart desires. Sometimes, people will buy something at this store and then use it to fix their car in the parking lot. I have heard that they will let you borrow tools to fix your car. I have not taken advantage of this, but I am happy that this is an option. If you get hungry, there is a McDonalds nearby; it is in the same building as a gas station, so you can also refuel your car there. Repair your car, refuel your car, and refuel your body. All on NW 39th in scenic Warr Acres, Oklahoma.

Sold me something beyond what I asked for and way pricier when I asked if there was a cheaper alternative he said. To his credit they were busy. Instead I got home realizing I paid 4x more than I should hv and called to ask if I could exchange for the cheaper version. They did it with no problem but what a waste of time and gas

Manger was excellent went extra to help with my headlight Im 77ys old @ speaks good English he gives your place good reputation said he was working EASTER he needs a raise for all THIS! Thanks (hes Mexican very nice )

Busy but excellent service

The young gentleman was very polite and helpful that waited on me.

Hard to find items were an irritation, but it was adequate and prices were average. Good stock of oil products.

Seems like every time I walk into this store the staff feels like they are doing me a huge favor. I dealt with two different employees today that were very rude and short with me and other customers in the store. I would consider myself to be very nice to people and empathic to others well being. I would understand that maybe they may have had a bad day or just arent feeling well, but this is an ongoing problem with them. I will not be returning to this store any more. I am also pledging my concerns to the corporate office. May the next customers will be treated with more respect and dignity.

This is a good store and I like AZ over all the other parts stores. Just a general preference for me.

Prices have gone way up and the way they changed their points rebate several years ago doesnt make it worth the trip to go there. But the 2 of the 3 guys were nice and helpful.

A gentleman name LaVon changed my battery for me. He was super kind a helpful. Great experience.

Latest open zone in the city. Usually the place you end up at when youre working on your beater Honda and the iacv goes out super late at night for the 5th time. 4 out of 5 would zone again.

Great Auto Store