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R. D. Banks Chevrolet, Inc.
5729 Mahoning Ave, Warren, OH 44483, United States
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R. D. Banks Chevrolet, Inc.
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Je
Review №1

Have already recommended Banks chevrolet for services to several people. Very courteous and clean service center. Serviced my Silverado and answered my questions that I had asked. Will continue to recommended and get my services done here

Ma
Review №2

R.d. banks is top of the line in car dealerships. I have purchased several vehicles from them over the years. They are good honest people at banks who take care of their customers. Tom huff has been my salesman over the past few years and I must say that he takes the anxiety away for me in buying a car. He is a nice person and a great salesman.

st
Review №3

Ron checked me in very quickly for service on my Chevy truck only took 30 minutes. Great service very polite staff

Ma
Review №4

Great people here....treat you.like family!

As
Review №5

I came to R.D. Banks after having a bad experience with another dealership. The experience at R.D. Banks was very good and greatly appreciated. It was a very laid back buying experience and stress and pressure free. I would 100% buy from R.D. Banks again.

Sa
Review №6

Couldnt have asked for a better experience. John, Tom and David all took great care of me. From the phone calls to the test drive to the paperwork. They all made my recent purchase quick and easy. All reasons to be a return customer .

Ka
Review №7

Great, they treat people with the up most respect. This is the best dealer that I have worked with in decades. Great people great place to find a new or used car.

Bo
Review №8

Chevy, an American classic, the parts department is very professional and knowledgeable, very friendly staff.

Ka
Review №9

Appointment was done on time! Dave was very polite and easy to work with!

Ro
Review №10

Its a dealership, so, yes labor costs are uncomfortably high, but the repairs were done accurately and, as they say, right the first time. No issues here ever, in my experience.

Pa
Review №11

Dave is the best!!!! Everyone at Banks is so friendly and helpful. My No.1 car place to go.

Br
Review №12

The brakes went out on my truck. I called on Tuesday and they said they didn’t have an appointment until the next Monday but I could bring it in and they’d try to get to it earlier. I brought it by Wednesday morning and got my truck back that day! The price was fair, they looked over a couple other things on the truck and gave me a quote. This kind of service is how you earn customer loyalty!

Ke
Review №13

The dealership is always willing to help and everyone is extremely professional. I am very glad to deal with Banks Chevrolet

De
Review №14

I had a really good experience at Banks. It was my first maintenance on my Equinox and they were friendly and got me in and out in good time.

St
Review №15

Every time I call to make a appointment. They are very courteous on the phone. And make it about when is the best time for me.

De
Review №16

From the time I talked to Russ Banks about my lease being up soon to getting my new Trax last night, it was smooth sailing. I told him just what I wanted and in a few days my dream car was there. Rusty Banks made everything very easy for me and I would never go to any other dealership.

Je
Review №17

Dave and Ron working with and directing there crews on the repairs, diagnostic of problems that are down under and only happens sporadically, On work trucks that are exposed to all types of conditions, this can be challenging and as working as a team they get it down. You have to work together .It is Not I it is WE Can do it.

Am
Review №18

The sales department and finance department were great! They went out of their way to get the car we wanted at a great price. They even brought in the color we wanted from another dealership. Brody took his time explaining all the features of our new purchase. He told us to stop back in any time if we had any additional questions. I would recommend this dealership to anyone looking for a new ride.

Co
Review №19

Came in for new brakes and rotors, and left knowing that my family and I are riding safely.

Ri
Review №20

Excellent service, and personal. Been buying vehicles there for years and always will. Great people.

Je
Review №21

I called Rusty Jr. in need of a vehicle for my daughter and he found exactly what she was looking for. He is an amazing young man. He went above and beyond in explaining the truck to us and working with us. He has a lot of knowledge on the trucks and was able to answer all our questions. We appreciate him and the crew at RD Banks for making this purchase so easy!!!

Ty
Review №22

Great Service and they were very personal and friendly.

th
Review №23

I am 72. I have owned a new car every 2-3 years for 50 of those years, so I have worked with lots of dealers and service departments. RDBanks is the best, hands down, I have dealt with. While I did not buy my current auto, a 2019 Equinox Premiere, because there were no options at RDB, I would not go to anyone else for service. When I trade for new late this fall, I will check with RDB first before comparisons.

Ma
Review №24

Ron in service is so wonderful. He helped me get my car in right away and took care of all my needs. Answered all my questions. Excellent staff at RD Banks in Champion.

Ma
Review №25

When I went for an oil change on my 2011 Silverado it was determined that I needed brake work and additional testing on my battery. Another appointment was scheduled but it would have been more convenient to do the work that same day. Especially since the dealer no longer provides shuttle service due to covid 19.

Ka
Review №26

I had a great time and experience at this dealership.

Ja
Review №27

I have only delt with the service department. Everyone is so nice, they make me feel like I can trust them!!

ci
Review №28

From Dave in the Serbice Department to Russ, as tge owner, this dealership is the BEST IN THE BUSINESS!! I didnt know there was a dealership that I could actually trust 100%. Honest, fair and excellent are the words I would us to describe RD Banks ChevroletCindy M.

Me
Review №29

Always a great experience at Banks no matter if I’m dealing with the service department or the sales department!

Ro
Review №30

Had a very odd noise to diagnose and fix ... and they found it, fixed it, and double checked it before calling me to pick it back up. Great experience as usual.

Ry
Review №31

Always a great experience with their service department! I wont take my van anywhere else!

pa
Review №32

Very skilled; very friendly

Pa
Review №33

Order came in fast and dealer called me right away.

Ma
Review №34

We purchased a car with excellent customer service. We enjoyed the experience so much we came back a week later to lease a vehicle! Small town dealership with big satisfaction!

Pe
Review №35

Went there to look at a truck and wound up buying it . The salesmen was great and they got us out on them road in a timely manner . I would highly recommend them on your next auto purchase.

Ch
Review №36

Everyone at R D Banks Chevy is great! Our salesman (Tom Huff), Dave the finance manager and the service department are all fantastic, friendly, helpful folks. This is our fourth vehicle purchased at Banks and we will continue to be very happy customers of theirs.

ke
Review №37

Just bought used car way below market excellent staff and service

Jo
Review №38

Ron at the service counter is always so polite and helpful.

Jo
Review №39

Great guys in the service department! In and out in great time

Sc
Review №40

Brody was Great! He made buying a car very easy.

Pi
Review №41

Have been a loyal customer of R.D.Banks for a long time. Bought my first new car from the dealership in 1964. I will stay loyal & highly recommend them to everyone because of there Great Service Department.

do
Review №42

The salesmen were attentive, knowledgeable and pleasant.

Er
Review №43

Very helpful. Explained the fix thoroughly.No complaints.

Br
Review №44

Always a good experience.

An
Review №45

Always super friendly and helpful and great prices! I can always count on you guys!

Da
Review №46

I have had my car serviced there since I bought it. They have done a good job, but twice there have been mistakes, always corrected when I brought the car back, but would rather have it right the first time.

Cr
Review №47

They are not open weekends so of you can only buy a car on the weekend you have to go somewhere else

st
Review №48

They take extra good care of their customers

Jo
Review №49

Great bunch of people. Nice, clean dealership.

Ba
Review №50

Our experience with the salesman, Brody Campbell, was amazing! He was very courteous, knowledgeable and got us a terrific deal on our new car. We recommend R.D. Banks for your car buying needs!

Ma
Review №51

Prompt, fair and informative always. Very professional and courteous staff also.

Da
Review №52

Very professional, I always have a Good experience with the service departmentThank You!

St
Review №53

Always friendly and helpful

La
Review №54

Had a great experience leasing my new car here! It was a quick and painless process.If you are looking for a new car and dont want to spend hours at the dealership but still want to receive great service, I recommend you come here.

Jo
Review №55

The dealer completely satisfied me and went above and beyond to provide me with the vehicle I sought after.

Da
Review №56

Got the job done.appreciate our local dealer .cant ask for more.

Ed
Review №57

RD Banks always provides a great personal service experience! They know me by name when I walk in and are always trying to help me. They know that by delivering great service that is what is needed to keep me coming back!

Ci
Review №58

Weve been going to Rd Banks for many years. They are efficient and thorough with car repairs.! Lots of beautiful cars available if you are looking for a great car. Sales people are not at all pushy for that sale. This business has been around for many years. Might be a good idea for you to check them out

Ch
Review №59

Very nice people!! Also, I never have to wait long. Excellent service!!

Ch
Review №60

I love this place! I wouldnt go anywhere else! Always helpful and fair.

Ba
Review №61

Always friendly, courteous service. Thank you.

Ta
Review №62

Great service Dept.

Al
Review №63

Ron is Excellent he keeps in contact with you and let’s you know what’s going on. I have never experienced a better interaction with another dealershipFast forward this is my 3rd car from Rd BanksI simply can’t go anywhere else. The service is unmatched.

Li
Review №64

Great as always!

Ba
Review №65

Return customer.... Helpful, friendly, honest.

Ba
Review №66

The staff was great. Arnie was my salesman,no pressure sales . Love my Trax LT. Did not have to wait for financing approval. Was able to go home for an hour and received call back to come pick up. Great pricing. Highly recommend RD Banks to friends and coworkers !! Thanks Arnie!!!

DA
Review №67

Great service

Me
Review №68

As always, service was excellent! Thank you for all you do!

De
Review №69

They went above and beyond to make sure I had a way around while they had my vehicle.

Tr
Review №70

We love the service department!! Ron and the rest of the staff are excellent!!

El
Review №71

Today i went to check my mail and recieved a birthday card from the salesman Dan who sold me my car 6 months ago. I really appreciate it, and want everyone to know how good of a salesman Dan is. Its the little things that go a long way!!!! Thank you so much for my beautiful equinox and the great customer service!

To
Review №72

The staff is excellent and courteous. My appointment was for 9am and I was out before 9:40. The waiting area is comfortable and well lighted. A good job all around.

Ri
Review №73

Bought my car there three months ago got the stepson one there today thanks to mr. Campbell

As
Review №74

We have never received anything less than exceptional customer service we have had very individual and personal service and been made to feel like our business matters a very kind gentleman at the service desk even offered to pick me up when my car broke down and I had to wait a long time for a tow truck they have cars to borrow if your car is going to be in the shop for an extended period of time and they are always happy to pick you up and drop you off you wont be disappointed by the customer service at this location and their work is fantastic to we have never had an issue with anything they have fixed I have nothing but wonderful things to say about everyone we have had contact with!

Ca
Review №75

I go here for service on my 2017 Chevrolet Camaro, love this place. Amazing staff. I recommend them if you want honesty.Ron and Shawn take care of me everytime. Y’all with them.

Or
Review №76

Good service

Dy
Review №77

Extremely nice employees. Very helpful, and they know how to work out a great deal! R.D. Banks Chevrolet is a great place to buy a new/used car.

Al
Review №78

I cant say enough about your service guy Dave Wollar. I needed a fuel tank for my 2005 Colorado. There were 2 available in the country. Supply and demand set a price of $900.Dave stayed after it and got a tank in Youngstown for $220. I was thrilled to save that kind of money.Dave never gave up, He even got me a 2109 Silverado to drive.I hope Russ Banks has Dave on a Performance Bonus Plan.Allen Ryan

Ja
Review №79

Lot’s of help as soon as you walk in the door! Friendly faces and great vending machine selection! 10/10 would recommend this Chevy dealership!

Fr
Review №80

Scheduled oil change and tire rotation online. Service was fast and Ron in service is always extremely helpful. Will be back in 5,000 miles for another one.

Vo
Review №81

I still have a noise so I will call back tomorrow

Ga
Review №82

Clean and friendly, quick and efficient.

Er
Review №83

Timely, professional, and caring. I drop my car and get a ride from them to work. Nice service

Ra
Review №84

As always I was treated very kindly, plus a free car wash.

Fr
Review №85

Best service anywhere !!!! I have bought a lot of Cars and Trucks at Banks Chevrolet and have always been more than satisfied with the the Vehicles and the Service after the purchase !!!! Thank you all at Banks !! Fred Warren

De
Review №86

First-rate service dept.

Mi
Review №87

Service department is always helpful and friendly.

Ki
Review №88

Service department is great and it is easy to get an appointment. Waiting area is a little out of the way but a great space!

Ju
Review №89

Great service department and gets done in a timely manner. Very easy to deal with

Ka
Review №90

We’ve always had top rated service dealing with RD Banks!!

Vi
Review №91

Very happy and professional staff spotless environment, very clean waiting room,also fresh coffee, waiting for oil change...

Da
Review №92

Love Banks Chevrolet,easy to work with, you get a free car wash just for getting the oil changed.

Te
Review №93

Always friendly, thorough, and knowledgeable. Highly recommend!

Ca
Review №94

My fiancé and I got my 2015 Chevy Equniox in December of ‘17, and we just got my fiancé a 2018 Chevy Silverado from RD banks today and our salesman was Joe Hess. He made both processes such a breeze, and made sure to answer any and all questions we had. There were no doubts in my mind that we were at the right dealership dealing with the right person & people. I highly recommend RD banks, and definitely recommend Joe Hess as a salesman!

Ro
Review №95

Good quality maintenance and honest assessments of work to be done.

Ro
Review №96

Everybody was very friendly and the sevice was great as always.

Sc
Review №97

True Story: We called Banks Chevrolet a week ago looking for a used truck. The one that we were inquiring about was a 2 wheel drive and it had been sold so the salesperson that we spoke to (Don Lame) told us about a special that they were running that could put us into a leased 2017 4wd Chevy Silverado for the cost of a used truck payment. We spoke to Don and told him what we could afford and Don made Many, Many suggestions on how we could achieve our goal. We reminded Don that we were traveling 95 miles to get there so we needed to meet our goal and come home with a new truck. From our first conversation with Don we knew he was a Christian man that was there to help us, not just sell us the truck. We spoke to many dealers around the Pittsburgh area and none of them were as nice to deal with as Don. We look forward to future deals with R D Banks and Don.

De
Review №98

Great sales people

Ev
Review №99

Very kind and helpful employees, great service, and good selection of new and used vehicles.

Ma
Review №100

Just test drove a Buick La Sabre that had a service engine light on and needed a wheel bearing replacement. I Offered the salesman, Ken, 300 dollars less than the sticker price. His response was that he had been ...working here since 1991 and I dont play games. He continued further to say that he will get what he wants out of it come tax return time. These people are not the friendliest bunch.One should not have to buy a car and drive it directly to a mechanic.

Information
24 Photos
100 Comments
4.5 Rating
  • Address:5729 Mahoning Ave, Warren, OH 44483, United States
  • Site:https://rdbankschevrolet.com/
  • Phone:+1 330-984-4692
Categories
  • Chevrolet dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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