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Marshall Goldman Motor Sales
24661 Miles Rd, Warrensville Heights, OH 44128, United States
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Marshall Goldman Motor Sales
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Jo
Review №1

I had been looking for an F12 for a good six months until I saw one at Marshall Goldman online. I contacted the sales manager Danny Baker. We struck a deal and Danny had the car shipped to their store in Beverly Hills within a week. The transaction was smooth.The car had an electronic problem shortly after and Danny really went above and beyond and helped me out to resolve the problem to my satisfaction. It was really comforting to know that this dealership stands by the cars they sell and made sure their clients were satisfied.I highly recommend this dealership and especially Danny Baker.

De
Review №2

Couldnt have asked for a more simplistic experience as well as quick. Coming all the way from Maryland I drove to pick up my vehicle and was pleased with how quickly they had everything ready for me to drive away in my new car. Joe Levak helped me from start to finish and was straight forward with everything leading up to my arrival at the dealership. I recommend Joe specifically hes someone who wants to work with you and not against you. As write this I couldnt be more happier with my purchase and the process definitely gave me hope for some people who sell cars that actually dont play games. From me they deserve the 5 stars.

Mi
Review №3

Have been in twice to view the same vehicle, a low mileage 986 Boxster. Asked today to test drive it and was told I had to buy it before I could drive it. At this point it made zero sense to ask if a certified tech from the brand dealer could retrieve the car for a PPI...to the guy above who used their recommended mechanic to perform a PPI, well thats a joke given the test drive philosophy. These guys obviously hang their hats on as is. I wont be back.

Ch
Review №4

A+ experience! They purchased my 2015 Dodge Viper and it was a smooth easy transaction. Accepted their offer, transport arrived in 2 days and they overnighted my check. Communication was excellent with very quick responses all times of the day. Highly recommend! Will definitely use them in the future for buying or selling.

Pa
Review №5

Google expert/ local guide/ right 99% of the time / ha. 🙏.

Bo
Review №6

Stopped by recently to check out a 997 listed on their website that I was interested in. Was almost immediately stopped at the door by the receptionist and told they were “not open to the public”. She made no attempt to even schedule me an appointment. Maybe I would’ve been treated differently if I pulled up in a nicer car, but who knows...

Pr
Review №7

Recently my family and I went to Goldmans to buy a vehicle. Before we came here we made a purchase from the Toy Barn in Columbus, Ohio and the service was top tier. When we arrived at Marshall Goldmans in Cleveland for our appointment I was surprised at how different our experience was. The energy was very different from the Toy Barn. We were met with stares, no greetings, our salesman was in a rush the whole time. We had to ask him for the keys to look at the vehicles we intended on purchasing twice. He seemed disinterested. Now when we make big purchases, we always pull up in regular 20k cars on purpose. Maybe we were judged based on that but Id rather spend my money some where Im not judged based on looks and get the same service as everyone else. My recommendation would be for you to travel to Columbus, Ohio instead and experience superb service from the Toy Barn regardless of what you pull up in or how you look .

D-
Review №8

Went in to view cars, they have great selection some rare cars you won’t see at anywhere else even at the biggest exotic car dealerships! Salesman were very respectful of me (being a 20 year old) looking at cars, even enjoyed talking about their favorite cars there. I recommend this dealership for anyone wanting to buy a great exotic car in a great environment!

jp
Review №9

I just purchased a Ferrari F12 from them and could not ask for a better experience, no game, no misleading, overall GREAT experience with professionals at work! The COO is the company even gave me his cell number and offer to assist with anything to facilitate the transaction! I would purchase from them again without hesitation!

Ch
Review №10

Very satisfied with the transaction and transparency. Joe Levak was open about what he knew and didnt know about the 21 year old car I purchased. The car was a new marque for me and, to his credit, Joe recommended an independent specialist who helped me inspect the car and get an accurate estimate of what was needed to bring the maintenance up to date. There was one inadvertent snafu on the dealers part but they were attentive and quickly rectified the matter. No complaints. Id buy from Marshall Goldman again.

Ji
Review №11

We recently purchased a vehicle from Joe at Marshall Goldman motors. I called to ask about the vehicle. Joe and I discussed the vehicle and he was very up front and there was no pressure sales tactics. He let me know there were a couple of small road dings on the front of the vehicle. took some video and text it to me. We negotiated price over the phone. Since we only live three hours away we decided to drive there to look at vehicle. Vehicle was as advertised and we finalized the purchase. Joe arranged enclosed transport to our house before we left the vehicle showroom. The entire purchase was very easy and seamless. It was great working with Joe.. Would definitely purchase another vehicle from them.

Ja
Review №12

I and my family have worked through Marshall Goldman on 4-5 car deals and every time it has been an unparalleled car buying experience. Effortless, fast and fair transactions over the finest selection I’ve laid eyes on. These cars are minty-fresh. We truly appreciate not feeling “screwed,” pressured or manipulated by the team. Special thanks to Arthur who has been our guy over the years: he’s truly on top of everything, he’s a wealth of knowledge, and just made the whole experience truly ideal.

Ne
Review №13

I bought a Rolls Royce Dawn 2019.Over $330k.The salesperson Adam,had no clue about the car.He didnt know what the Driver Assistance 1 is.That feature is in the car description that they advertise, but I do not see it so far and Adam dont know what does it meanThey brought the car with one key.Adam said that he is working to find the second key even after 5 days I got my car.They sent the Title with 3 day Fedex,,because over night costs too muchHe didnt know what features the car has.I have to go to Rrolls Royce dealer to check out what features my car has and if yes to activate them.Is the worst experience ever.You will get a better customer service,if you buy hot dog in any 7 eleven store

Ad
Review №14

Their car masters dont seem to know how to work a simple chat service. Cant image theyre much better with cars...

Ad
Review №15

I purchased a 1983 Porsche 928S from Marshall Goldman last week. One of the most pleasant and trouble-free transactions Ive ever had. RJ, my salesman, was excellent. He was responsive, knowledgeable, and I really enjoyed talking to him. This was my first sight unseen purchase of a vehicle of this caliber and price, so I was relying heavily on what RJ was telling me about the car. Its perfect. He stated several times if I wanted a 928, this was the one to have. I love it. Great experience. Thank you.

An
Review №16

This place is incredible! Breathtaking inventory, and a large variety of cars! Took my 9 year old son with me to look for a car. We met Joe and he showed us around. He knew everything about literally every car! He was incredibly friendly to my son, and showed him around, and insisted on showing him some of the cool cars with some cool features! I felt no pressure at all like Im used to feeling at car dealerships. And sure enough I ended up buying a car. The dealership dealt with the banks and got me an interest rate lower than my own bank. The process after approval Of the bank literally took no more than 15 minutes! I was blown away! Im used to spending hours. Joseph Levak is the best in the business, and its clear how enthusiastic he is about cars! He made the experience an awesome one. Definitely going back when I need another car! Would recommend him to all Of my friends!

Dr
Review №17

What an amazing experience!!! From the first time I spoke to Art; I knew this was the dealership where I would purchase my first Ferrari. His knowledge and professionalism was second to none. I received the car this morning and wow absolutely beautiful!! The pictures on the site do the car justice!! I would and will purchase vehicles in the future.. Thank you for everything!!!

Ed
Review №18

I just bought a slightly used Porsche from Marshall Goldman, my third car purchase from them. ( and not my last one, I hope) I made the deal with Joe Levak, literally while he was on the road. No pressure, no games. The paperwork only took ten minutes, and the car was delivered exactly as promised. Joe knows everything about every car in the showroom, and is very trust worthy. I would give him six stars if that was an option.

EL
Review №19

Joe showed me alot of LOVE

RC
Review №20

If youre in the market for an exotic car this is your one stop shop as with the selection that they have its impossible that theyre not gonna have your next dream car. The salesmen are friendly and knowledgeable and will answer any of your questions to assist you with your purchase. The worlds most exotic vehicles can be found here. My absolute favorite place to visit.

Ry
Review №21

I pop into Marshall Goldman’s sometimes when I am in the area. I stop in for motivation to keep working hard so that I can own a nice car that I can sit and drool over in the garage.Marshall’s staff is excellent and they will have my business in the future because of how they treat me.

Se
Review №22

I purchased a Ferrari from them. Arthur King was very professional and made the transaction seemless. He set up financing and transportation. Car came in perfect condition and it was as described. I am shifting through their inventory to buy another Ferrari. Thank you!!!!!

Em
Review №23

Just Purchased a 2015 Maserati MC. I had been looking for the specific features on this car for years. I called and was introduced to Richard and then his manager Danny. I received white glove service through the entire process. Richard even went and took a video for me as I waited for the car inspection to be completed. Even though I was out of state, they are definitely looking to build a long term relationship and not just move on and forget after the sale. Highly recommended.

Br
Review №24

I had the pleasure working with Richard Kruzel on purchasing a Ferrari 458 a couple months ago. His attention to detail and his flexibility was refreshing. If I reached out to Richard on a Saturday evening trying to set up a PPI - he would respond almost immediately. From transport pick up to delivery and even assisting in getting all the paperwork done in a timely fashion - Richard stayed on top of everything. If you shop at MG Cleveland, be sure to ask for Richard!!!

Ma
Review №25

Richard Kruzel and I have worked together for many years. I recently connected with Richard once again to facilitate another deal for a car. I cannot say enough positive about this gentleman. His character, honesty and timeliness is unparalleled. I highly recommend Richard to anyone looking for an industry partner for their next automotive investment. I’ll certainly be back again in the near future.

Du
Review №26

I’ve purchased a couple of cars from Marshall Goldman, and worked with Arthur on both. Arthur is a brilliant guy to work with, and I’ve been nothing but pleased with the process each time. I’ll continue to give them my business with every car I purchase.

Ch
Review №27

I worked with Arthur Knight over serval months finding the right older Ferrari for me. Once we found the car I was able to arrange with Arthur’s help a Ferrari Machanic to come in and completely go over the car. Only a few things were found and Arthur paid to have them fixed. It was a very good experience buying from Arthur especially when you consider I never actually saw the car until it was delivered. Car was perfect! Great experience and would recommend Arthur to anyone looking for a car. He’s very knowledgeable and not pushy.

Co
Review №28

Great experience at Marshall Goldman! Joe was great to work with, couldnt be more excited about the car. It was better than the pics.

Co
Review №29

I just recently purchased my 2nd vehicle from Marshall Goldman. I worked with the same salesperson as my first purchase. Arthur Knight was AWESOME! He was so educated about each of the cars and helped me navigate the extensive showcase of vehicles they had. I had an idea of what I wanted, but with his help and insight I found the perfect car! The owner was also equally great to work with. I had a unique trade in and with open and honest dialogue we came to agreed upon price. The process was more than fair and I will continue to do business with MG. Who says a good handshake agreement is lost. That was how our deal was completed. I live 2 hours away and we negotiated the price from different states. At the end, I drove there and was on my way back home in no time. The process was convenient and efficient. They did not waste my time and was overwhelming satisfied. When I arrived home, I noticed a small issue. I called Arthur and he sprung into action. He apologized profusely and they wanted to rectify the issue immediately. He directed me to find a dealer (not just the cheapest guy) for the replacement part. I did. Arthur coordinated the entire process and made my life simple. That was unheard of since they were already paid. In summary, if you are looking for a Great Car and want to build a trusting relationship, do business with them. At the end, you DO get what you pay for. Thank you Arthur and thank you Marshall Goldman!

Br
Review №30

I live in North Carolina and recently purchased a vehicle from the Beverly Hills location. Everything was done via phone calls and emails. The professionals at Marshall Goldman were very responsive and knowledgeable. Their passion for great cars was certainly evident during the several phone conversations we had about the vehicle prior to the sale. I would definitely do business with them again.

Ri
Review №31

WOW! is all i can say about this place. Never have seen so many high end quality cars under one roof. Dealt with Joe Levac, Great guy! He showed me the car I was interested in, we made the deal and 2 hours later I was out the door driving my Ferrari. Simple, straight forward and no silly car dealer games.

Bi
Review №32

By far the best exotics vehicles and service period. Multi-time offender at MGM. Joe my sales person has been great from the beginning 25 years ago.

Co
Review №33

I think it’s time you guys step up and make things right. You sold Speed Phenom a damaged car ($30,000 in damages) which was zip tied back together - and now ignore all calls. You should be ashamed of yourselves. For any and all potential clients, search YouTube for “speed phenoms” videos covering the situation in his McLaren purchased at this outfit. I feel terrible for the guy.

Er
Review №34

Absolute best cars in best salespersons in the world.

Be
Review №35

Ive bought several cars in the past and have been in the automotive industry myself for a while. That being said, I have never worked with anyone as attentive to details and my concerns as Arthur Knight has been. The car I had initially inquired on ended up not being exactly what I was looking for and Arthur went above and beyond to help me. He helped me find exactly what I had been looking for in no time at all. Without any question, any time I am in the market, no matter what Im looking for, Arthur will from this moment on be the first and only call I expect to make. 10/10

Kr
Review №36

CEO Danny Baker was the most professional and efficient car salesman I’ve ever dealt with. I cannot say enough about his excellent service. Unlike almost dealers, he and his team did exactly what they said they would do, when they said they would do it, and how they said they would do it.If I ever purchase another exotic car again, Marshal Goldman will be my first stop. They are an island of trust in a sea of lies (used exotic car market).

Lo
Review №37

Its appointment only, to drive about a hour to get there for my husband to look at a Ferrari that we needed an appointment for we decided to drive to another dealer. It needs to say appointments only on here!

B
Review №38

As of January 15th they still havent made the situation with SPs McLaren right. He trusted their credibility as a reputable dealership. The cost of doing business correctly isnt always cheap to remedy situations the arise.

Ma
Review №39

My go-to place for best luxury vehicles in the country! Purchased 3 cars with Arthurs help. Highly recommend if you want the best!

Bi
Review №40

Shame on your dealership for selling a damaged McLaren to Speed Phenom from YouTube. At least return his call and stop avoiding him. Unbelievably bad business.

En
Review №41

Excellent selection of cars and superb customer service! Purchased my first Ferrari (360 Modena) there, and to say I’m please would be an understatement. The place has almost every exotic super sports car imaginable! The salesperson Richard was very professional, courteous, respectful, and knowledgeable, and always available to answer all questions or concerns one may have. John, on the other hand, took the time to explain details of the car we were purchasing. He went above and beyond, and took my wife and I, on a tour of the entire facility, showing us all the vehicles for sale, while explaining their backgrounds and history! Highly recommended!

Da
Review №42

They did fix the issue. I give them credit for that. Thank you

Ri
Review №43

What a great selection of cars wow! Arthur was a pleasure to work with. The whole staff and the facility is very welcoming. Highly recommended.

Aa
Review №44

Had a great experience, Arthur is a great guy and made me feel like a champ!

Ja
Review №45

Stopped in a few months back on our way from Michigan to Newport, RI., planning to buy a Maserati we saw online. Someone came to the door and said that they didnt want anyone in the showroom because of Covid.Luckily, we were able to find a similar car in Connecticut at a dealer who wanted to do business.

An
Review №46

This dealership sold Youtube star Austin Everett aka Speed Phenom a Mclaren 600LT and mislead him regarding heavy damage at the time of purchase; upon taking the car, Marshal Goldman refused numerous attempts to return calls or get back to Austin to solve this issue. The world is watching as his reviews are tanking.

Cl
Review №47

I have been in sales for >20 years, and it is clear to me that the sales people at Goldman have been trained to use the Challenger technique to sales. In short, they are not responsive to initial inquiries as the Challenger technique believes it puts the sales person in a position of strength over the customer. The customer will feel they have done something wrong and will not challenge later claims by the sales person. The sales person will be in control.Here is how I experienced that... First, I sent in a web request and got an automated response saying it was the weekend and someone would contact me on Monday. On Tuesday afternoon, I decided to call since I had not heard anything about the Ferrari California T that I wanted to buy. On Tuesday, I was connected to RJ who really did not seem like he wanted to spend a lot of time on the phone with me answering questions (part of the technique). He also refused to budge on any requests about warranty, etc. He said Mr. Goldman would do the right thing if something happened. He was supposed to send me some information and reach out the next day. He did not, so I called again and almost fell for the technique. I asked how much to hold the car for me, and RJ said 20%. He said he would work up the paperwork and send it to me. Again, he did not follow through so I started searching for other dealerships.I bought a slightly better packaged California T at a dealership in Pittsburgh. That dealer also had the CPO Ferrari warranty, 2 remaining services, and was willing to give me 7,500 / 6 month warranty of his own on a 2016 model vehicle.I am happy that I did not fall for the sales technique used by RJ. I purchased a much nicer Ferrari California T as a result.In summary, they might have nice cars, but buyer beware that you are being treated like a pawn to see if you will succumb to their sales technique. That is probably why you see 1 star and 5 star ratings. The 5 stars are the ones that got lucky on the car, and the 1 stars are the ones that bought junk. Both ways Goldman wins, so I am not sure they care.

Am
Review №48

Great company to deal with, Arthur made buying a vehicle as easy and seamless as possible. Highly recommend and look forward to many more purchases.

Ro
Review №49

Will be interesting to see how MGC handles the McLaren YouTuber, Speed Phenom situation, alleging undisclosed undercarriage damage (held together by zip ties) discovered while driving back from Cleveland to CA. Is it true that you guys wont put your used supercars on a lift so customers and yourselves can fully inspect the car prior to the consummation of the sale? Hoping Not! 3/21 Update: Resolved to the YouTubers satisfaction.

He
Review №50

RJ held my hand during the whole process. Sending a car and cash 1900 miles away can be nerve racking to say the least. RJ was great and even went the extra mile to find a cover for my SL65 AMG. Car is everything I expected and more - I would do business with his company again with NO concern. Thank you Marshall Goldman and Company!

Sc
Review №51

Really wished they reopened their showroom to the public if you even want to look you need to make a reservation and some people who buy luxury vehicles don’t want to deal with the whole work around making a reservation

br
Review №52

These people are so nice, they welcome you in let you look around, yes they dont let you take pictures, but would you if you had 200,000 cars sitting there, with the chance that some one drops a camera on one. I went the the guy who takes there photos for the website (sadly never got a name) gave us a tour of the facility, telling us all about the little features that certain cars had, he also let me sit in there Ferrari 458, which is an experience I will never froget, so If you love cars this place is a must do!

Vi
Review №53

Really bad customer service! If could i give them zero stars, i would do that! They treated us like we have some strange disease. We want to go inside to see their cars in the shop and they told us, please stay there we will meet you outside, and they had others customers inside! We just wanted with my husband to look for a fancy car to buy for us, and also we have a car transportation company, we wanted to speak with them for some accounts! And they treated us that way! Shame on you!

El
Review №54

What an amazing dealership! GREAT experience and I would highly recommended it to any of you!

Pr
Review №55

Dont buy a car from here. They deliberately sold a $250,000 McLaren knowing that it had damage on the undercarriage and was zip tied barely hanging on by the suspension. Regardless of what happened it was bad business if didnt know about it and didnt catch the damage and especially terrible if they knew and sold it.

Ni
Review №56

Before Covid hit, I would take my son there to see cars. For example, the Mclaren P1 and the Bugatti Chiron. Every time we went, the people there were extremely nice to us, even though we said we were just here to drool over the cars. They were nice enough to let my son sit in a coupe of Lamborghinis. Amazing cars and service. Would definitely recommended.

Sa
Review №57

You should not treat potential buyers like that. You do not know who Tonton is unfortunately. Such a pity to act like this in 2021...,

MI
Review №58

I found the car on line and worked with Joe Livak. Having been new to MG I flew out to see the car after Joe told me about it. What I found was what Joe told me on the phone and photos but I felt satisfied I made the trip to meet him and see the store. It is a great car place. We worked by phone together to bring the sale to a contract and with Joe’s dedicated follow up, help and guidance right through to a carrier getting the car to Florida ( left Sat arrived Monday mid day) was great. I consider myself a customer in the future.

Mo
Review №59

Sold a $250,000 Mclaren Supercar while knowing it was completely broken and now they wont even respond.

Sc
Review №60

I called last Saturday (10/10/2020) on a 2014 Bentley GTC. Spoke to a fellow who introduced himself as RJ. I let him know that I was interested and advised him that I had an ‘09 911S Cab that (because of a lower back issue) I was struggling to get in and out of and I was willing to trade it. He asked me a few questions about my car and took my contact information. He advised me that he would discuss with his sales Mgr (no name given) and he would scratch together some numbers. I expected a call on that day but figured that maybe RJ needed to wait until after the weekend (Monday 10/12/2020). Figured maybe his manager wasn’t in that day? Tomorrow is Thursday and I have yet to hear back ? I want to thank RJ for showing me the level of customer service and support to expect from this dealer! It almost cost me $100K!!!!

Ni
Review №61

Walked in and was looking at a few cars and know one even attempted to greet me.I had to flag a salesman down to ask a few questions not interested in remotely try to help I will only work with an authorized Ferrari dealer for my next car purchase. I appreciate your response but your sales staff judged me by the way i was dressed and my appearance. When i decide to purchase a car its not something i feel i have to dress up for the staff to take me serious.

Ry
Review №62

This place has some amazing cars!

An
Review №63

I came in from 6hrs away with a truck and trailer to buy an FF and was dealing with Richard, had a PPI done on the car by who they suggested and was told all was good with the car. From the moment we arrived I didn’t feel very welcomed and as If we were doing him a favor being there to buy a car. We took the car out for a test drive only to find out that the A/C didn’t work. All through this process Richard was on his phone and very unattentive. So much so that he was texting while he was supposed to be giving directions and we missed our turn. This continued once we got back and was happening prior to us leaving for the test drive. Every time his phone rang he stepped away to pick it up. Anyway when we got back we asked him to have the car taken down the street to check the AC issue as we would like to finish the deal today (since we already agreed on a price and brought the trailer) he then proceeds to tell us he can’t do that (but didn’t even check) then tells us they can do it later next week. We tell him we’re looking to leave with the car today and he then says “how are you planning on paying” ...we say as “we discussed certified check” just like everyone does. Then we’re told “oh well I wouldn’t release the car it has to clear first” but yet we told him we would be coming up to get the car and took out while Saturday off and drove 12hrs round trip. His dismissive behavior and attitude was unacceptable and I would never do business with this dealer. Not to mention we didn’t want to waste our trip so asked to test drive a 991 turbo s only to be told no. Never again and quite frankly I don’t feel I would have been treated like this if I Caucasian. As he was very attached give to the other white couple that came in.

Da
Review №64

Just purchased a Ferrari 360 Spider from Marshall Goldman Motors. Excellent experience all around! Arthur was great to deal with, very knowledgeable & made the transaction very simple & smooth! They went above & beyond to help me with a trade-in as part of this purchase & I was very impressed with that aspect of their customer service & dedication. I will make them my go to dealer for any future exotic auto purchases!!

Ja
Review №65

I have been buying cars for the last 40 years. And this is the first time I have ever decided to write a review and for good reason. I bought my Ferrari from Marshall Goldman but I would have never purchased it from them were it not for my salesperson Richard Kruzel.Over the period of several months he maintained contact with me, worked with me tirelessly and throughout all negotiation was not pushy whatsoever. He was very fair and transparent. He is the most mild mannered salesperson I have ever met and in my opinion and experience of 40 years, he is the most professional person I ever had the pleasure of dealing with. He was knowledgable, transparent and knew every detail about my car, which I happened to know alot about. There simply was never an interest from Richard in trying to make a few extra dollars from me at the expense of being unfair or losing me as a customer.Richard should be teaching salesmanship to everyone in this country who is in the business of customer service. He is the most honest and ethical salesperson you will ever have the opportunity to speak with.If you are thinking about purchasing a vehicle from Marshall Goldman, do yourself a favor and a big service to yourself and ask to speak with him. You will know what I am talking about as soon as you spend a few minutes on the phone with him. Congratulations to Richard for being in such a small percentage of professionals in this world. Marshall Goldman is probably the most fortunate dealership anywhere because of him.Thank you Richard for everything regarding my purchase.James

Se
Review №66

Look at the junk they sold Speed Phenom on youtube. Buyer beware!

DB
Review №67

Refund Speed Phenom. What you did is unethical.

R.
Review №68

I worked with Danny at Marshall Goldman and it was a great experience. This was my second transaction with them and both times everything went flawlessly. Promises were always kept and cars were better than expected. Great job, Bruce

Ге
Review №69

Amazing collection and good prices

Vl
Review №70

This place asks top dollar for their inventory ... an inventory with issues. Cars are clearly not inspected well, the owners are most concerned with their gross profit, and they want you to worship them for the opportunity to purchase. Ive dealt with many dealerships, and many high end dealerships, but I dont understand why people do business with Marshall Goldman. Paying the highest end of market/above market should equal exceptional inventory with exceptional service. Not impressed. Thread carefully, or youll overpay for a vehicle not as described.Edit: I just looked at the rest of the comments. I see management takes an aggressive comment response strategy. Post a negative review? Well call you to the carpet. This is the WRONG way to treat customer complaints, and its definitely the wrong way to facilitate a high end sales experience.

Ja
Review №71

Trying to spend a half million dollars and they treat me like im wasting their time for asking questions about the car. Ill pass

Je
Review №72

The seller who tells you: I have a serious collector and he can pay not like you

St
Review №73

Lie about car specs. Cars held together with zipties

An
Review №74

I just picked up a vehicle on Saturday and the entire process was flawless. I dealt with Arthur, who was straightforward and easy to deal with. The dealership was accommodating to my PPI and the vehicle was very accurately represented. Their inventory is incredible and I would buy a future vehicle from them without hesitation.

Ni
Review №75

I bought a Bentley from these guys recently. My salesman was nice enough to deal with, and we came to an agreeable deal on the specific car, but when it arrived there was damage to the car that wasnt disclosed or there previously, and it apparently happened during shipping. The car was otherwise largely as described, but if you are thinking of getting a car from these guys, make sure you get a PPI done. I ended up fixing the car at my own cost (largely paint and a light dent, but not cheap), and feel this should have been a better experience than it actually was.

Su
Review №76

Fantastic cars! Great people to deal with! Marshall Goldman conducts business the old way with honesty and a handshake! I purchased a great car and a super easy transaction!

Mi
Review №77

An excellent experience. RJ and Danny are honest and patient. After driving 6 hours, the car was everything they said it was over the phone. They allowed me to check the car over thoroughly and furnished paperwork and information about the car. Great people!

Mo
Review №78

Outstanding inventory with extremely professional staff. True car guys that are willing to help you with your purchase. Honest and trustworthy with everything they do. I will be back! Thank you RJ, Kennan and the rest of the team for making this dream a reality.

Ch
Review №79

I know lots of folks love this place, but I only received an auto-reply email, stating someone would contact me about my interest. I never received any contact from them, so I just assumed they are too busy to answer emails. My opinion would obviously change if they would of just talked to me. Oh well, when business is good its ok to let a few slip through right?

Jo
Review №80

Great communication. Beautiful S63 delivered to my driveway as advertised. Danny Baker was great to deal with and I will definitely do another long distance internet purchase with Marshall Goldman if given the opportunity.

Sa
Review №81

Bought 2015 Bentley GT. Had it shipped to Las Vegas from Cleveland. When it got off the truck the windows would not close all the way. Called Danny Baker told him the problem, said get it to Bentley, whatever the problem, we will make it right. Bentley put in 2 new batteries, 1347.30, and they agreed, no arguments to take care of it. Also tear in seat that wasnt there when it left Cleveland, took car of 125.00 to repair it. Thanks to Richard Kruzel, salesman, and Danny Baker, COO, to do everything right! Will do business with them again, they do what they say they will do!

Ch
Review №82

Its a sweet place to browse and dream. Staff is very casual and happy to chat about the cars. Ive never bought anything, but prices seem high, even for cars like this. Dont go expecting any test drives or even to get in the cars - its a bit more like a museum of awesome cars.

El
Review №83

Do not trust these people. Bought a Mercedes Benz Cl63 for 50K, which was top dollar. Car looked beautiful. Flew into Cleveland to pick the car up and drive it home. On the way I found that several options listed were not in fact present. Once home, warning lights started going off. Eight thousand in repairs later turns out the car was in a flood and my not even be repairable. How can you not know this. Nothing but crooks. Would never buy anything from these people. Simply not trustworthy. While they have an incredible inventory of cars to look at, buyer beware. Looks can deceive.

Ro
Review №84

This is a dealership where I have taken my sons for to see very expensive cars, because they are into expensive vehicles and I have explained to them that if you want to have an expensive car that they needed to stay in school and then work hard by keeping their grades up, finishing school and finding the right paying job and get one. We love visiting this place.

Ed
Review №85

I bought 2 cars from them, a Mercedes S550 4 Matic and a Bentley Continental GT, both only had 1 key ?? when I was driving the Bentley home I noticed a very scratched passenger side windshield. I called my salesman to tell him about it and he told me more or less that I was out of luck. A new windshield cost me $3,600.00. Beware and always ask for your second key. The Bentley key cost $1,117.00. I think some one there collects exotic keys, look at the pics, youll rarely see 2 keys.

Sa
Review №86

Great customer service Arthur is the best ....honest fast transparent!!Harlan is fair when dealing a car and when he buys it back ....both buying and selling are FAIR

Da
Review №87

Joe is the best sales men around. He approached me like i was a top client. I see people always saying they hate people who come in to just look at the cars etc etc. Thats what i was doing and found a car i loved. Process was stress free and fast!!!

Do
Review №88

I just received my Huracan Spyder as scheduled and I can not be happier! From the first communication to the the delivery, the professionalism couldnt have been better.Richard was extremely knowledgeable and thorough with every detail of the vehicle and the sale.I would highly recommend!

Su
Review №89

Coolest place Ive ever been. Been wanting to go here for 10 years and finally made it out to Ohio to go. You wont be disappointed if you take a minute and stop in!!!

An
Review №90

Im going to buy a car from there one day

st
Review №91

Called about purchasing a car, while on the phone I hear another salesman tell the guy there is another buyer about to make a deposit on the same car, I immediately thought this was a sales tactic to get me to buy instantly so I said I would think about it and call back. 1 hour later they increase the price of the car on eBay by more than $8k. They never had another buyer on it, in fact, they’ve had this car listed for over 6 months. This tactic was not appropriate and quite shady, for this reason I will never buy a car from them nor will any of my peers.

Ro
Review №92

Gene was great !! We purchased sight unseen on the reputation of Marshal Goldman motors no disappointments. Top quality autos. We flew in and drove out all told about 1.5 hours. Thanks for making our dream come true. We will buy again👍🏽

Ch
Review №93

Purchased a vehicle from them after seeing it advertised online and was very happy with the car, the transaction, communication, paperwork, etc. The whole deal went smoothly and professionally. Would feel very comfortable buying from them again.

Br
Review №94

Clean And Presentable No Matter What Date Or Time

Br
Review №95

Joe took extremely good care of me and continues to help me even though Ive owned my vehicle for several months. Highly recommended!

Ch
Review №96

Just purchased a vehicle from them yesterday, very large selection of exotic cars (mint condition) Sales rep. was Gene Hauck who was very professional, honest and knowledgeable. Sent a driver to pick me up from airport, overall great experience!!!!

Wa
Review №97

Recently stopped by with a friend of mine as we had happened to be in the area on a day they were open and to also check out a car for a family member who was interested in buying an exotic. Upon entering we were quickly interrogated as to why we were there and were very strictly told we could not take photos (friend had his camera as we had been in town for the autoshow) not being able to take photos was no big deal and we respected the request. The problem was how we were treated upon entering and walking around the showroom. We didnt even stay long enough to check out the car the family member had asked us to check out. Needless to say with the way we were treated a potential sale, and a nice figure sale at that, was lost. Would not recommend.

Aa
Review №98

They had very bad customer services they scammed me took my social security number they did not even want sell the car to me the car cost 17,900 dollars they just stalled with the car and they took my social securtiyand bought a car with I sued them no one should ever buy a car from them.

A.
Review №99

Marshall Goldman and his Son run a quality solid company.... Anything from Marshall and Son you can count on being more than 100 percent solid.

Da
Review №100

If you are unfamiliar with this dealership and are in the market for an exotic or high-end car I strongly recommend a visit to their showroom. You will meet some of the most knowledgeable and helpful folks in the industry. They dont have to rely on high pressure sales as a matter of fact you might even be offended that they never ask for the business. Their cars quite simply sell themselves. At any given time Marshall Goldman may have more Ferrari than any Ferrari dealer in the country. If youre in the market for McLaren oral Rolls-Royce they have those to. The bottom line is if youre looking for someone else to take the initial depreciation and get into a absolutely pristine vehicle investigate Marshall Goldmans before making a purchase elsewhere. You wont regret it.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:24661 Miles Rd, Warrensville Heights, OH 44128, United States
  • Site:https://marshallgoldman.com/
  • Phone:+1 216-831-9191
Categories
  • Audi dealer
  • Car dealer
  • BMW dealer
  • Infiniti dealer
  • Jaguar dealer
  • Land Rover dealer
  • Mercedes-Benz dealer
  • Porsche dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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