Ryan and Dave were very good to work with. They were patient while I found went through hoops to get financing ( I had no credit) for the vehicle I wanted and they didn’t sell the car from underneath me in the process . They were very responsive thru text and keep me updated every step of the way. I highly suggest buying a car from them . Ps loving the 35th anniversary camaro I got having a blast !!!
Working with Dave was the best car buying experience I could have asked for. Being a girl you can sometimes get taken advantage of but Dave was great. He was upfront, honest, professional and treated me like family. I got the car I wanted at an amazing price. So thankful to have found this place!
Purchased a 04 F350 pickup truck from them and I dealt with Ryan and he was very nice and straight forward. When I left the dealer the truck began to run bad because the EGR valve was sticking. Ryan came personally over to my home and he and my friend changed the valve and it is running perfect again. Thanks again Ryan for your time and effort
Dave was great to buy a car from. Hes not pushy. His prices are fair and hes honest. You can buy in confidence from Dave. Ill buy from him again when its time to upgrade.
Its been 2-3 months since I bought my car. Wish I came here more often. Dave and Ryan were straight forward guys and went straight to the point. Ive had a ton of horrible experiences at several other dealerships. Honest group of people and it Ill definitely stick to coming back here in the future. I already recommended coworkers here and they just thanked me today for doing so, hence why Im writing this review. I finally found a dealership that I can stick to. Thank you!!
They are straight forward. Their prices are reasonable. Great communications despite how busy they are. Immediate response to texts. They will work with you and any concerns you have. My father in law loves the car he got there without breaking the bank.
Very honest guys here. Made me feel very relaxed and comfortable when buying my Dodge ram from them. Will definitely be going back for future purchases!
We purchased a vehicle from Pure Automotive CLE and were pleasantly surprised. We dealt with Ryan and he was fantastic! My first impression was he was honest and candid. He was accommodating and prompt to get back to us and answer our questions. We shopped online, but when we went to the dealership, we were surprised at how many vehicles they had. If youre in the market for a quality vehicle, I would definitely recommend Ryan at Pure Automotive CLE. It was a great experience and well go there again when the need arises!
Dave at Pure Automotive was extremely professional and made my car buying experience effortless! I highly recommend Pure Automotive to anyone seeking a hassle free car buying experience.
One of the best car buying experiences I’ve ever had, David made the process so easy and was so helpful will definitely be back for more!
Good deals, No baloney. I bought a car from these guys a week ago. They said it just needed a brake job but nothing else. I took it to my mechanic and it needed brakes just like they said. It also had some minor leaks and an almost dead battery, but nothing out of the ordinary for old inexpensive cars. Maybe the lot could do a little more thorough inspection on the cars they sell, but then they couldnt offer such good prices. Just be sure to budget a little extra in case you have some repairs after you buy. And check the manufacture date on the battery.The only part I didnt like was the price negotiation was pretty rushed and they wouldnt budge one dollar. The only guy who could make the decision was only reachable by phone or something?...I dont really buy it but the asking price was still a pretty good deal so its a minor complaint.
Awesome experience working with Ryan! We got a great used car for a great price. Highly recommend!
I have been looking for a vehicle for over 6 months, dealing with slimy salesmen and cars that are clearly not worth the price. I have never had such a pleasant, forthcoming experience than I have at Pure Automotive. Ryan was the salesperson that helped me out, and was very helpful. He did not pressure me into a sale, and didnt keep me in the dark about anything. We was upfront about the different cars I was looking at and provided excellent customer service. I am very happy with the purchase I made and will be referring this place to everyone. Thanks for being so amazing!
Hi My Name Is Dave I am A Very Hard Working Father Of 3 With Another Child On The Way All With The Same Mother I Spent 3500 Cash On A Volkswagen Passat Because I Heard Great News About You Guys I Had A Foreign car mechanic come check it out because out of no where it jus stopped on me and wouldn’t start again 1st time it ever stopped on me now I can not get it back started the mechanic said it’s the engine I have another mechanic coming to look at it today I only had this car for 35 days I really hope and pray this is not how you do business and can help me or work something out with me please help me out
Ryan was wonderful to work with, incredibly responsive and very timely with every part of the process. A great vehicle at a very reasonable price! I would definitely revisit this dealer the next time I go to buy a vehicle and I would recommend this as a great place for anyone to start!
I came in looking for a car, after a lengthy search. I was expecting this visit to go much like the other dealers Ive been. You know annoying hounding salesmen, very pushy, call you non stop. Nope, jot these guys. I was originally working with Ryan, he was on call out of town when I came back to buy the car. David Handled everything for Ryan, and was vwry easy to work with, and knew everything that me and Ryan discussed. The communication between the two is amazing. It went so well that i bought a second, this time worked with Mark. Again, a flawless experience. Very honest group here, and is very reasonable on price. You can work with them, and tell them your needs, and they are there to help.
I just want to say my experience with Ryan and Pure Automotive did not fall under the traditional cliches often associated with buying a used car ( fast talker, high pressure, hidden agendas, etc.). As a matter of fact, I began giving my critique on here before even leaving the lot on the day I purchased my car. Ryan stopped me and asked if I would wait a couple of weeks before doing so in an effort to ensure ABSOLUTE CERTAINTY I was, indeed, a happy customer. In short, I am elated and would not hesitate to refer any of my friends to Pure Automotive. :)
Came in here looking for a used car they had some good options and there customer service was exceptional. Definitely coming back in the future.
Best customer service. So helpful picking out my new dream car. Love my new Mercedes.
Great and ethical. The best experience. Buying a car never been that hassle free
Learned about pure automotive from a friend 3 months ago. I have bought 2 cars for both of my kids from Dave and Ryan. Great service. Friendly staff, and alawyes upfront with you about prices. Highly recommend them.
Drove 5 hours to see a car that I was told was in great condition. Upon arrival to dealership I found the car buried in the snow. The car was not even close to condition it was presented online and told over the phone. I was given money to go get a car wash myself while on my test drive. After my test drive I expressed my disappointment only to be told what do i expect out of a used car. Salesman was very unprofessional and was very disappointed with the whole experience.
Awesome people, Awesome deals, awesome vehicles! Ask for Dave!
Wow! They are genuine guys and they will give you the best deal around.
My fiancée and I were looking at buying a car there. We had gone to see it three times. Twice in one week. And after the third time, we had set on a negotiated price and a trade-in value for out current car (on a friday). So we told them that we just needed to get the title notarized for the trade-in on Monday, then wed be over to buy it.So we got the title notarized Monday night. Contacted them Tuesday morning to ask when we could be over to buy it. They told us that someone else was looking at the car and that wed have to wait. After we already had everything set, and the title notorized.We got a call later that afternoon saying that that other person had bought the car.NEVER going back there again if thats how they handle prospective car owners.
Extremely difficult to get a hold of anyone at this dealership. Can’t buy a car you don’t know about. Attempted multiple times to contact to no avail.
Sister bought a van the an drove it home an it started smoking finds out needs ball joints an left Adel called them an they said sold as is this is the worst place to get a car from