We took some samples home right as the lockdown began in March. Tom stayed in touch, even though the store was closed. We ordered as soon as we could and the installation was sooner than promised. Tom was great at keeping us in the loop throughout the whole process. The installation was clean and precise. Honestly, we could not have been more satisfied with the results! Many thanks!!

Tom was very helpful and easy to work with. The timing of our rug and installation was put on hold due to the pandemic but as soon as we called Tom, he was quick to get everything moving. The installation went as planned and the installers were efficient, helpful and courteous. I was very pleased with Toms help with choosing, ordering and delivery of the carpet and the crew that installed it.

Our experience at your showroom was wonderful. We were so appreciative of Toms patience and knowledge. We are hoping to take on a few more house projects in the near future and plan to return based on our exceptional experience. Tom was phenomenal to work with!

This is the second project weve used Exploring Flooring for and both times we have been impressed with the level of knowledge of the product and the friendliness of the staff. We have recommended Exploring Flooring to many of our neighbors. Keep up the great work!

Tom helped us pick the perfect carpet for our basement + stairs! Installers were on-site, curteous, clean + quick.

This place is great. I worked with Rob primarily. He was informative, knowledgeable, and easy to work with. We installed a 5 inch wide, number 1 common oak floor and had stained and finished in the house. It looks perfect. Very impressed! Thanks Rob!

Rob Mitchell at Exploring Flooring was super helpful to provide us assistance and photos of what we were looking for straight to our cell phone. He went out of his way during a late evening call and could not have been anymore friendly and accommodating, especially during the pandemic.

We are thrilled with our experience with Exploring Flooring. Rob and Tom helped us make choices/decisions for our floors. Toms estimate and measurements were easy. Joe and his installation team were amazing! I cannot say enough good things about them. Polite, friendly, professional and problem solvers - Joe did an incredible job. He also followed up with a small issue we encountered - both Rob and Joe immediately responded and addressed and corrected the issue. My husband was out of the country and I was beyond thankful for both of them to work together to make the adjustment. Ive already recommend your team to several friends in our neighborhood and will definitely do so again. Thank you!!

Very knowledgeable, popped in and learned so much in 10 minutes about quality.Would recommend!

Because of your fantastic work on our kitchen floor & backsplash 12 years ago, we knew exactly who to go to for our bathroom project this year. Our project turned out even better than I imagined! From sales to installation, everyone was professional, personable, and patient! Highly recommend Exploring Flooring!!!

I live in Michigan and have shopped all our store possibilities for back splash tile. Also looked online for different styles and could only find a few that I really liked, but was not willing to pay the price. Im originally from Chicagos western suburbs and my kids still live there. Since Id been looking for over a year and not being successful, I decided to come back home and shop the suburbs. Came into Illinois for the weekend and after shopping the larger tile stores, I was still not finding what I wanted. My husband and I were having breakfast at a restaurant with our kids and my son said There is a small carpet/tile store just down the road and if you didnt know it was there, youd drive right by it. Why dont you stop in there on our way home and see what they have .... so we did! And guess what?? I found 3 different tiles that I liked. REALLY...3 of them! What a wonderful dilemma to be in. I took pictures of all 3 styles, went back to my sons house to think over my choice. After making a decision, went back to your store to place our order.When the tile came in, my son picked it up at the store and brought it to Michigan on their next visit.Love your store... love your choices.... love your staff.

Very happy with the advice, the service, and the product. Would highly recommend to friends!

Tom and Rob are personable and professional. Their product knowledge makes it obvious that they have been in the flooring business for many years. Frank led a team of installers that showed up on time, had a great attitude and did a perfect job. I would definitely recommend Exploring Flooring.

Great experience - Tom, Rob and the installation team all very polite, gracious and professional. The installers cleaned up before they left our home and made sure that we were happy with everything. Tom called later that day to check in on the job. I can and have recommended Exploring Flooring to others and we will come back to them in the future for our lower level of our home.

We were not at home when are carpet was installed 4 rooms, hallway and stairs, so we did not observe the work in progress. The result was excellent. The price was very competitive. We are pleased.

Excellent show room with plenty of choices, styles, in carpet, various wood, vinyl planking. Friendly & expert sales force. Efficient work crew, kept promises on delivery & installation. We received pricing from Lumber Liquidators, Desitter & are very pleased with giving the order to Exploring Flooring.

Great experience from starting with e-mails to finish. Very responsive to our timeline and special requests. Projects completed on time. Condo under contract closing 10/26. Have already, given new owner your contract info! Thank you Tom for all your hard work and Rob for the last job!

When the carpet I chose was not even in production yet, the salesperson (Rob) found a comperable remnant and made me a great deal (operative words NO DELAY) an high quality substitute of same color. Installed the following week. I love it when something in a big project actually goes right.

I found my visit to your business was a pleasant experience. All my questions were answered and chosing my new carpet was easier than I expected. The installers were great. They arrived as scheduled and in a little over 2 hours the old carpet was out and the new was down. I had a friend who got new carpet a couple of weeks before me and it took her installers 2 days. I most certainly recommend your team for a great experience. My carpet looks great. Thanks so much.

Rob and Tom were very courteous, helpful and prompt during the whole process. Installers were very good, especially the hard vinyl installer. He was way over expectations. Overall, we are pleased with the whole job. Love the floors, have 1 more room to go.

Excellent experience w/Tom in the showroom - really helpful w/ our needs (3 little kids, budget, etc). Took a lot of time to answer our questions. Very professional, clean, FAST installation. 100% would recommend + will be back!

I have been a customer for many years and have always been happy with my flooring. I have purchased laminate and carpeting. The prices are competitive and the installers did a good job. I like the fact they are family owned and in my community. They are always there to answer our calls and address any questions. Nice selection of products to choose from.

Rob was responsive + friendly with great recommendations + ideas. He continually kept me up-to-date on my order w/materials + carpet installation went great

I went to Exploring Flooring based on a recommendation from friends. I was not disappointed, from the moment I walked in the door I felt welcomed and was provided exceptional service. Tom helped make recommendations that were within my budget and my floors are phenomenal. Anytime I had a question or concern during the process, Tom and Rob and anyone on site were patient and attentive to my needs. I feel they went above and beyond in many cases as well. The next time I need new flooring I wont hesitate to use E.F. -theyre fantastic!

I love all the updates to my home. Exploring Flooring tiled my bathroom, floor, shower, backsplash in my kitchen and my entire first floor installed my hardwood flooring. Everything looks so good and exactly how I wanted it. All the different staff was knowledgeable, friendly and professional.

Exceptional customer service because;1. Inquired about our property, needs and how we use the space.2. Didnt rush the sale,3. Provided install around toddlers nap, and4. Very personable and friendly!Thank you!

Excellent customer service, nice showroom and awesome people to work with. Ive been using Exploring Flooring for about 6 years now on multiple projects and wouldnt go anywhere else!

Awesome selection of tile & flooring! Competitive pricing! Fantastic installers!

Rob you were very helpful and answered every question completely. Tom did a fantastic job explaining a variety of options to us. It was a comfortable atmosphere. Very knowledgable.

Rob was very helpful and knowledgeable! They have an amazing selection of high quality products. Our installer was amazing and went above and beyond.

Process from start to finish was easy! No problems at all. Whatever was said was going to be done was done even ETAs were correct everytime. Great company. Will be using again next year for our hardwood floors and again after that for basement.

After having a terrible experience with Luna/Empire and getting the majority of my money back (Id give them no stars but since I didnt have to take them to court my complaint will remain on this review) I decided to give Exploring Flooring a try.Slightly more affordable, 1000% more honest, and friendly. I worked with Tom and dont rember names of people who did the work but everything was great.If you want an extra box of flooring make sure you ask for it before they deliver the wood/laminate/vinyl for your project or you may need to pay shipling for it.

We have been your customer for a long time. Always pleased with your salesman and always satisfied with the installers work.

Our floors look great.The installer was very professional.I would use your company again.

Rob, Thank you so much for all of your assistance; calling over a holiday weekend, searching for and researching a piece of carpet for our stairs, adjusting to our schedule and providing us with a beautiful carpet. I am so happy that you are in our neighborhood.

Tony is GREAT ‼️🚛They have the best service & use the best materials‼️

Great store. Rob and the staff were very helpful and they have a great selection.

Dont waste your time with this store. I cannot even get a quote. I came in to the store, gave them all the measurements and my contact info. Talked to Tom there. Week later, nothing. I email him, the next day he emails me back that he will have the quote ready. Next day he emails me a link to a vendor so I can find out the pricing on my own. What a joke.

Rob - You have always gone above and beyond for us. We wouldn t go anywhere else for our flooring needs.

Absolutely wonderful! Top notch

Always friendly and the displays are works of art

Ron was very helpful, thanks!