Very helpful with notary here. Line moved well. Plenty of parking and other shops to run errands nearby.

The staff were very friendly though I was really surprised by how much my package would cost to ship - $127. The staff offered me use of their public computer (with a $2 fee for every 10 min, of course) to shop around my options and Im glad I did. UPS.com gave me a rate of $101, a savings of $26 (less the $2.15 for using their computer and printing my label).I never knew that it cost more to ship via the UPS store than it does to print the label via UPS.com! Learn something new everyday. Ive rated the store 3 stars, not because of the service but because of the expense.

Store employee Anthony C. was very polite, kind and helpful. He had a great attitude and went above and beyond to accommodate me last minute for my daughters athletics forms. Thank you!

Lucas Archambault was a great help today. He gave me piece of mind that my item will be sent to its destination safely. He had a lot of patience and answered all my questions. Thank you so much Lucas for helping to put my mind at ease.

I needed to ship a number of storage totes to a family member in Oklahoma. Lucas was able to sort out some miscommunication and confusion as to how to ship the totes. He was very patient, professional, polite, and very conscientious about finding the proper and most cost-effective way to ship the items so nothing would be damaged or lost. He physically helped bring totes and packed boxes in and out of the store for me and fielded phone calls with my family member in Oklahoma. He was very friendly and personable, never once did I feel like we were bothering him. I was there for about an hour and had the opportunity to see how Lucas knew quite a few customers that went in and out by name(this is a very busy store) and was just as friendly and helpful to everyone. It is very rare to see such a work ethic nowadays. Steve was another employee that assisted in this process who also was very friendly and professional. Thank you for making a frustrating and unpleasant task end on very positive note. And I just heard from my family member! The four boxes packed on Tuesday afternoon were delivered to her house today!(Friday) Impressive!

Christopher did an amazing job! He handled a crazy rush himself and still offered a great experience and customer service. He was in the store alone and helped multiple customers at a time.

This is the best shipping site in the city. I have been doing business with this site for years and have never had an issue. I always feel welcome and that my business matters to the staff. It has the mom and pop feel with global resources to back them up! Thanks for all your help Steve and company!

This UPS Location is AMAZING, working closely with our business they go above and beyond storing our product, fulfilling, and shipping our orders. Carmen and Zarina work so hard and are always happy and wonderful to work with! We greatly appreciate them and all their hard work and great customer service! Thank you Carmen and Z!!

If I could you a less star I would, ignorant not helpful at all!!When I go to the UPS store in Cranston Atwood Avenue they help me so much,There was one person and he could not be bothered with me I needed a little bit of help and I was the first in line he kept taking people behind me because I was taking a little more time only because I needed help someday he’s going to need help hopefully he will catch a better person to help him then and I did,,He was the only person with a line full of people go to Cranston at least they have four or five workers

I absolutely love this store! Stephen and Lucas are awesome employees! Always eager to help and always with a smile.

Had an excellent experience with a young man named Ryan. Made it a very painless experience for my first time. Excellent customer service extremely knowledgeable.

I went to this store since I was around the neighborhood and let me tell you, this UPS store is the best. Steven was very helpful and did not rush me at all! Everybody was doing their work and not standing around like in some stores! Thanks Steven for the help!

I cant say Im crazy about some of the stores policies, but Chelsea, who took care of me, was very kind and professional.

Absolutely love this store! Always friendly and helpful. I recommend this location to everyone for shipping, and for amazon returns!

Dropped off around 40 packages on one night came back the next to do the same and was told not to come back the next day. Said that is to many packages. All they had to do was accept them, all labeling was done. When I asked if they were part of the UPS structure the guy said we are separate and dont take that many packages.Thanks for the great customer service.The UPS store in Lincoln, RI area has taken many more from me on multiple days in a row.

Bryan and his crew were 100% attentive, timely with our printing and shipping needs. Only spot we use and recommend locally!!

Can’t thank Steve and Mike enough for so patiently taking care of my fax order, all 50 times it had to be sent!!! Never once complained or made me feel bad, especially since it took over an hour at the end of their day!! Thank you again for your patience and help!! Means a lot!!

Walked in with some crazy mail to send back home while we were on vacation, they packed it sent it and made the whole experience hassle free. Great work you guys, youre lifesavers.

It was nice to go to a shop where I wasnt greeted by robots who made it visibly obvious they didnt want to be there, but rather people who looked like they were having fun and enjoying work. Ive been in twice in the past week for various reasons, notary work by Steve and a print & mail job with Lucas, both of which were very positive experiences with competent employees. Will certainly be returning to this location when I need their services again!

In a time with so much going on it’s means a lot for someone to be so kind and pleasant, Ryan at UPS Warwick ave rates a 10!!! Thank you Ryan

Lucas and Rose were awesome! so helpful with the package I had to send back. It wasn’t boxed or ready but they spent the time to get it packaged back up and even let me use their tape!! Thanks so much 🌟🌟🌟🌟🌟

Steve and Ryan did a fantastic job. They shipped out my packages with absolutely NO problems and then went above and beyond to help me get a copy of my receipt a few weeks later because I had lost it. Great service, fantastic staff. Thank you!!

I had an excellent experience mailing my holiday gifts today. Steve was efficient and smart and I was in and out in no time. Thanks Steve and UPS store!

Home town help with a smile. The crew in this location are awesome. Clean, careful and ready to help!

We ship with the UPS store all the time and the experience is always great!

Excellent, efficient and positive, upbeat vibe here at this location! Rose was friendly and speedy, I will take extra time out of my schedule to drive past my closer UPS store for the pleasure of being treated with kindness and respect 😊Thanks, folks.Another shout out for Lucas and Ryan. Professionalism all around. 👏🏼

THEY damaged my package. Unless they want pay me back for what they broke they need to be WAY more careful with people stuff unless they like there stuff messed.

Professional Staff who are consistently helpful!

Great place to go to get something notarized. Ryan is great. He was helpful and friendly. Will definitely go back in the future and recommend to all friends.

Friendly & professional staff. Usually when I go, there are two guys who are servicing the counter. (Sorry I will get the names/edit this post). They are very knowledgeable.

The manager, Steve, here is absolutely amazing! I was trying to ship a return that UPS (the company, not this store) kept changing the address to a recommended address that was NOT the place it needed to go to. I spent several times calling UPS directly and no one could help me. It wasnt until I went back to the store in a panic and Steve helped me out no problem. Even after Steve corrected the address the first time, UPS still modified it and was shipping it to the wrong location. I went back the next day and told Steve about the issue and he got them on the phone immediately and made sure everything was fixed a second time. He was extremely helpful and understanding through the whole process! I highly recommend this store!

This UPS store is a complete joke . I have had a PO Box here for years, and every time I come in to renew their is a issue . The employees have no clue what is going on, totally mismanaged location .Who ever the franchisee is has no idea what is going on at this location, I think it’s a good time to train your employees

I went into this UPS close to closing time after a long day at work and wanted to ship 10 separate care packages I put together for some of our nurses and technicians who put themselves at risk of exposure to Covid-19 daily in order to serve our patients. When asked what the packages contained I said hand sanitizer which Steve promptly told me could not be shipped due to safety concerns. I should have been smart enough to think about that prior but didn’t and instead of Steve asking me to go through each box and remove myself he provided white glove service and helped me untie and remove hand sanitizers from each one while I retied the packages. I cannot tell you how grateful I was for his help and to see such fantastic customer service this day in age, not to mention the good energy this will send to our front line staff. I will definitely make this my primary UPS moving forward and would highly recommend, thank you Steve!!!

I frequent this location due to my online shopping habit and many returns. I am always greeted with a smile and helping hand. I usually see Ron who is knowledgeable, kind and extremely helpful. He always goes above and beyond giving advice and offering any help he can with my transactions. I will continue to visit this store because of Ron!

Employee Ryan was extremely helpful and friendly. I rate customer service a 6 out of 5 stars! I especially liked their willingness to offer the most cost effective shipping method.

Quick, efficient, excellent customer service. Ron helped me, he was super quick and helpful and knew exactly what I needed to ship some items. Made my morning really easy! Give this man a raise.

Every visit to the Warwick UPS has been positive. Friendly, quick and efficient. Exactly the kind of service every retail store should display. No one ignoring the customer on their cell phone, no rude behavior, no employee displaying negative energy or not knowing what their job was. It’s sad that the most basic needs aren’t met in retail today, but this store has the right staff and you’re in and out of there within minutes

This location is fantastic!! I have been coming here for a really long time. Staff is always friendly, helpful and efficient!! Youre never at this location for long. If you are ever waiting and feel like it may take a while another associate comes out to assist! They do an awesome job to make sure you are assisted right away!!

Ron was fantastic! We came in after a busy weekend needing help with a few things to ship home urgently. He took extra time to ensure everything was sent properly and securely. Would certainly recommend this location to anyone in the area and we will return here for any future needs.

Excellent quick service! Made my Amazon return extremely easy! Highly recommend! ---Dont get mislead by google to Staples in Garden City! Wasted my time there as they are Not a UPS store & couldnt help!

The ups store in Warwick RI is extremely convenient and the staff there was very helpful with a return I had from amazon. They made the process extremely easy and enjoyable. Would recommend this store to anyone that needs anything shipped. Good work.

Needed to return a package through UPS. I was a little frustrated because the main UPS told me I had to go to a ups Store. I walked in the door and was immediately greeted by Ryan. He was so helpful and he took care of my situation within minutes. I left the store laughing because of Ryan and I had to let someone know what a great employee this guy is. Thanks again for your service Ryan. I’ll definitely be back.

Store manager was very helpful and courteous! Amazon made a mistake With the label and he corrected it for me!Will definitely come back😁

Ive only had good experiences at this UPS Store. the employees are very friendly and helpful. Ryan is patient and takes the time to answer all your questions. I definitely recommend this store.

Ryan was very helpful with an amazon return! Always go here for great and efficient service!

Always fast and friendly service with this store. Shout out to Ryan for helping me every time I come in. They even have great promotions! Take advantage of getting your paperwork shredded at this location soon!!

Ryan at the ups store in Warwick, RI was professional in every aspect. store0504 is convenient to get to and has plenty of free parking. Thank you, Ryan, for making my copies and scanning my documents quickly. I appreciate it.

Best ups store in the area. These guys are professional, fast, and accurate. Definitely come here over any other postal service!

I have been paying 120 dollars for a box here every 6 months. I never had an issue when calling to ask about things as I was homeless for at least 5 years and needed my mail to go somewhere. I was not able to get there at times and often called to ask about important paperwork as I am disabled and a veteran. Lately, I have had them be rude, demeaning and not answer the phone at all. I had an emergency and could not get to the box and wanted to know if a certified letter had been delivered. The person on the other end answered, placed me on eternal hold and never came back and as the time to close came closer, the person would not answer at all. I got incredibly angry and left some nasty voice messages as I felt slighted and treated very badly. I called back to apologize and explain my situation and told them that I was really worried because I had to wait til Monday to find things out. My life was on the line at that time. They took my apology but did not apologize for the worker, instead stated over and over that their phones were not working, that the person was too busy. Mind you it was not a heightened time for deliveries. I forgot all about it and the next call I was treated with some decency until today, when I called over and over and they ignored my calls altogether, and it always happens on a Saturday. My car is needing repairs and I had a package that I needed delivered to my address instead but I could not even get through. I ended up taking a risk and jumping my car and left it running so I could get my package which was delivered incorrectly to my box address instead of my physical address. Mind you that I do not have but 300 dollars in my account for at least a month to make it through, the package was a portable washing machine so I can at least wash my clothes in my apartment. There was no way I could have afforded a tow from their location 15 miles away to my house. I got there, got my mail, went through it did not say anything. As soon as I got to the desk to request my package, I have one of them shaking his head and the other being a total hypocrite. I asked in a toned down voice, what is going on with your phones?? He stated again oh it is because we changed to verizon, we have been having trouble with the phones. I could not believe my ears and stated I cannot believe that you are going to come up with that again. That is when he proceeded to call me by my first name and threaten me with closing my box, and telling everyone in the store while he looked at them about the calls I had made. He demeaned me in front of everyone, continued to threaten me with well what is it, do you want to keep your box or not? I will be calling Corporate office and I will definitely be getting some justice for this public berating. I am hoping that this store will face trouble soon and that they close permanently. I told him that how dare he berate me and threaten me in front of customers for a simple question. People do not understand the circumstances of your life and they take everything for face value. I was diagnosed with breast cancer recently, my car does not work, I am not able to do a lot of things and people just do not care. I hope that he will have something really serious happen to him so that then he can stop being the way he is cause if not someone will teach him a lesson someday, just not me, I do not waste my time with garbage.

Always helpful and quick.

Ryan is extremely professional and obviously loves what he does. I will drive the extra 15 minutes to deal with Ryan and only Ryan. Excellent customer service.Thank you Ryan for your courtesy and professionalism.

I use this UPS store for both personal shipping needs as well as business shipping, printing and post office box needs. All of the staff and the owner are extremely helpful, friendly and knowledgeable. I am always impressed with the level of professionalism. They go above and beyond to meet my diverse needs as a customer.

Ive shipped many packages through this location, employees were quick to greet and very courteous. They also offer business printing solutions such as menus, business cards and posters. I highly recommend!

I have had several items printed at this store. Pamphlets, signs, holiday cards, etc. The attention to detail is phenomenal. They always catch my typos before printing. The staff is friendly and helpful. I will always come to this store for my printing needs!

Best printer around. This store is independently owned and operated and is not managed by the UPS distribution center in Warwick. Do not hesitate to use this store, you will not be disappointed.

Great friendly service. New management is much more organized than the past. Awesome location. 👍

The guys who work at this store are so helpful!!!! They always fix my shipping problems, i would go here for any shipping related needs.

Thanks so much for your service. You are the best. I was first in the central store and very bad service, then I came here and they made my day. Super recommended.

Great team working inside. Got everyone out the door faster then any other ups I have been too.

Customer help was fantastic. Handled my shipping and guided me through the return and shipping process. Fantastic experience.

I was very satisfied with the friendly service I received by the two women working here. They answered all my questions and service was courteous and quick! Highly recommend this branch of the UPS store.

I was so pleased with the service I recieved from Ryan. He went above and beyond and by far the best representative Ive dealt with. As long as he is there, I will return to this location. Thank you so much!!!!

Really friendly. Really easy to do returns. Got it done free and fast!

Great experience is was my first time returning something and bill helped me out and made it easy for me. This store will definitely be my go to store

Whenever I need something sent I go to this location so I can get the best customer service from Ryan. He welcomes me with a smile and helps with all my mailing needs. He is the cheese to my macaroni. I only wish I started going here years ago.

Great store! Always in and out without a problem. If there ever is a problem they will help you out.

Ryan was great. Very fast. Good customer service

Great customer service and staff that could actually carry on a good conversation and make me laugh. Definitely not what I expected going into a UPS store. They helped me every step of the way as well. I dont know what the other reviewers experienced here, but the bad reviewers smell like they were having a bad day. This is a good business run by good people!

Steve at the UPS Store was a lifesaver today. He helped with finding the status of my daughters computer!!

I had some very good experiences at this store thanks to Ryan he is very respectful and helpful in every way.

I just wanted to say the staff at The UPS Store 0504 was so helpful and knowledgeable on the best way to ship my order. Also they printed a temporary sign for me on time, and on budget.I would recommended them to anyone.

RYAN IS THE BEST ALWAYS WITH A SMILE AND ALWAYS A BIG HELP

Quick service and very helpful staff. Ill definitely be back.

I am so glad that this store is under new management, the new team is FANTASTIC!!!, Shipping, Printing, and consulting on marketing for businesses, they really have raised the bar. I saw some bad reviews but I can only imagine thats got to be for the old owners, (FYI; those people should have retired years ago, jeesh) I highly recommend stopping by and using their services.

Store 0504 ..Went above and beyond to help us with our returns !! They were the best !!

Great customer service always go above and beyond thanx Ryan why i always Go to warwick Ave location

Ron was so helpful in helping me with my amazon return!

Nice location, easy parking, friendly staff. Recommend!

Very rude and condescending staff. One time I was shipping a $2800 bass guitar. He asked to look in the case. There was one ding on the guitar and he started trying to peel the paint off with his fingernail(!). I was like what the ____ are you doing. He proceeded to tell me how he has a guitar he got with his Marlboro miles. So I guess that makes him an expert luthier? Ill never go back again.

Called the store before going to pick up my package was told package was there. When I got there woman went on computer said my package wasnt there. I explained to her I just called this morning and was told it was here. She kept telling me I didnt call there. I was getting very frustrated because I know where I called. She then told me they only had 10 pkg there and she would know if they had it they didnt have a pkg with my name. I believe there were three people working at the time. I looked at my confirmation on my phone and told them who received the pkg and they walked to a shelve in the front and guess what it was there. I would not leave those people alone running my store poor customer service and quess what not one word from any of them she just turned around and walked in the back.

Ryan was a very personable and knows his job well

Ron was professional and extremely polite. Great guy and great location.

Second package to come up missing in transit after local driver has his hands on it. This guy is stealing packages & when i call to inquire about delivery at store beacause they ARE MY LOCAL UPS HUB treated like im crazy for asking where my packages are when its they who are handling them directly .. Very unsatisfied

I needed to get flyers for an event done last minute, and Amber was very helpful in assisting me with great quick but quality work.

Didnt know what they were doing AT ALL! Very miserable people working there and not very willing to help. Said they couldnt print from USB so I asked to look at the printer, they could print my file. I got behind the counter and figured it all out but my print had a punk line through it that was not on my file. Was told, if you need better then youll have to go somewhere else. Waste of time and gas money. Deserve a zero star but not possible

Thank you Bill for providing great customer service!!!

I needed a document notarized and spoke with Ken. He could not have been more rude. He demanded a photo copy of my license and to copy and retain the legal documents he was going to notarize. Sorry but I dont really need Kenny to have a copy of my legal documents for his reading pleasure. It was like he was doing me a favor not that I was a customer about to hand him $60 (for 12 of his signatures). I took my business elsewhere and promised him a review. I found a great couple who did the notarizing for me with a smile and kind words. Mobile Notary Services of RI is the name of the company. STAY AWAY FROM KEN and his store in general.

Friendly service and fast!

Outstanding customer service! My favorite place to attend to my shipping needs.

This review reflects on UPS as a whole and not just this one particular store. At the end of my long story with them- botttom line is that UPS doesn’t take responsibility for damaging your packages. I shipped a TV I bought from Target to our new home in Colorado- it was in the original package that target gave it to us in, so I didn’t think there was an issue with the packaging method. After all, if this is how the tv made it to target then why would there be a problem shipping it the same way again? Once I arrived in Colorado and UPS finally delivered my broken, mangled and destroyed TV (brand new at a $2000 cost) their offices and “investigation team” determined the packaging was “insufficient”. They justified this by saying TV’s in the original package are often shipped together and next to each other so the packaging can be less sturdy and they’ll ship safely with companies ordering them in mass amounts. As an average consumer how am I supposed to know that?I told them if the packaging was insufficient then I would’ve been happy to take it back home and modify it, or just not even ship it with them. But the day I had brought it to them to ship it- everybody said it was fine. Personally- I feel like there was some malicious intent on behalf of the store. The owner was in house that day and was making some some racist joke and racist remark about Asian culture. He thought he was being really funny trying to say some stereotypical phrases in an Asian accent, I could tell he was a bit surprised once he realized my wife is Filipino and standing right there. That kind of behavior makes me wonder if whatever it is that was making him angry that day made him break our stuff on purpose before it even got to Colorado. Regardless. I guess it doesn’t matter anyways, it’s nesrly impossible to get anywhere with this company over the phone, and even worse over email. They have me some insurance money for the damages.. as if that even comes close to the cost of the tv (not even a little bit). They tried to pretend that it was a huge favor and a big consolation for me, and that I didn’t even deserve that couple hundred dollars because of some fine print policy. Sure. Maybe you’re right about your policy reflecting that. But it still doesn’t make UPS any less of a discriminatory company or any less responsible for breaking my television and refusing to pay for it. Thanks a bunch UPS.

These guys really know their stuff. Pleasant, knowledgeable, and FAST!

Great service! Positive energy!

I recently moved internationally and asked my parents to send me some of my personal belongings via UPS. First of all, they did not give them the right paperwork and had them run back to the store twice. Then, after we were all set, my package was returned to sender because they tried to insure it for $140,000 rather than $1400. On top of that, the paperwork was still incomplete because when they scanned the international invoice, half of it was cut off. They even told me Id need to pay duty taxes on the items (that were all used & mine) and charged me an exorbitant amount to cover duty taxes that I dont even have to pay. On top of all that, they are a franchise and going through actual UPS for a refund is a no-go, you have to deal with them directly. My package was supposed to be here Tuesday, but Ill be lucky to get it by next Tuesday. Awful.I had never had a negative experience with this place before, but I will never use them again. The Jefferson Blvd center fixed the issues for me and had my package picked back up after a return to sender caused by the incompetence of this UPS Store at no extra cost.EDIT: I was given a full refund of the shipping price (minus the cost of packaging & insurance) and the woman I worked with was pleasant and understanding. Still, my review and feelings remain the same and will not use this franchise again.

Shipped an extremely fragile item. It was packaged very well. Would do business again. Shipped the item out same day I dropped it off.

Great customer service and convenient location. Thanks Ryan!

Great location, very helpful.

Great service and super helpful!

My order was suppose to be shipped and arrive today December 22nd on time before Christmas and the UPS driver did not make any attempt to deliver my order; now I have to wait for a rescheduled delivery on the 26 of Tuesday. REALLY DISAPPOINTED!!!!!!

I needed some brochures ASAP. Not only were they done accurately, but also on time! Thankful for the staff’s hard work!

Bill was awesome great store