Had the worst experience, the male employee with glasses and a beard was unable to active my Iphone 8+ because he specifically said my phone was locked because of Boost Mobile and I should call the Apple company to unlock my phone when i addressed this issue with the Wasco Boost Mobile they said the phone was already unlocked and even proved it, but when i returned to ask the male employee about my phone being unlocked he didn’t even bother to active it nor look at the proof that i showed him that it was unlocked. I returned to the Wasco Boost Mobile and even they had the patience and energy to switch my phone to Verizon and the worst part is that i had bought a verizon phone from walmart and the verizon employee didn’t bother to look at it. he just said that “only walmart can activate it”. I told that to the boost mobile manager and she was able to activate it. overall, worst customer service EVER.

Great customer service really polite friendly staff willing to work with you in all you need. Gladly recommend that store.

The customer service was excellent just the wait took a long time. There was only one person working but one was on break so that isn’t anyone’s fault.

Salvador has great customer service went in to change company from metro to Verizon and made the process so easy. Definitely recommend.

They are very helpful and do the most they can to help a customer out great service

Jennifer was amazing, she showed complete professionalism. She made my experience at Verizon one of the best yet. I was there for a very long time and she totally made the time worth it. Walked out very satisfied and everything was completely perfect

Very quick. Great service as alway.

Great experience, answered all my questions. And very helpful.

She was real nice an Kind an had a good attitude towards me.

Awesome service, Alondra was great at answering all my questions.

Wasco store Never answer phone -issues with bill .- costumer chat is useless... please fix my bill again overcharged me I have auto pay .. being charged more ...Had the service for several months Second time I have issues with my bills .Instead of giving me $118 for my phone that I traded it in perfect condition and I mean perfect I was told instead I can get free merchandise. really is this the case with your company? I could be wrong .(doubt it)why doesn’t this store answer phone been calling since May 2 I have to drive all the way to Verizon and hopefully you guys are open or hopefully you have someone knowledgeable Same issue with 611 number what’s going on !I’m beginning to think that switching over to Verizon is a big mistake .

Jennifer was awesome great customer service and really helpful

Great service. The location was not busy in the evening.

Jennifer was supper friendly. She helped us get exactly what we wanted even after asking her about a hundred questions. Not pushy at all very happy with our experience

Amazing sales team!

Ismael from the Wasco, CA. branch helped me immensely. Very polite and eager to help in every way. I always go to the Bakersfield branch at the mall, but now I will probably stop at the local store first from now on. Thanks Ismael!

I absolutely love this store !!! Not to mention all the amazing deals and promotions I got opening a phone line for my first time :)I also received a killer deal getting a tablet for only $10 a month !!!Love love love !The store manager is also kick a$$&& very willing to help meet mine and my toddlers daily needs thru Verizon Wireless :)

Salvador was very helpful every time I have came into there and made the process quick abd simple

Wasco Verizon has great customer service and Salvador is always ready and willing to help with all my cell phone needs and questions.

Verry good service

Salvador was very nice and helpful

Everytime I came to this place there is never a greeting and not even a simple smile. They never have enough associates to cover all the customers that come into the store. If your ever in a hurry to pay your bill I highly recommend going to a corporate store vs a franchise one!

Just left the store, Lety Tovar helped me through the process of getting a new phone and she throughly explained the transaction and device. Highly recommend going to her for any help.

Their hours say they close at 7. But i showed up at 6 and was refused service saying they were already closed.

Just not too sure about the customer service they have working in there now 3 years ago in Wasco California they had the best customer service ever I go in asking a question about my phone the young man tells me its broken but didnt offer to sell me a new one or nothing

Staff is very helpful. Store very friendly

For all your wireless needs! Great store!

Always leave satisfied.

Worst service ever the workers dont know anything especially Juan Avalos never coming here again

Very professional

Not helpful.

Poor customer service

Very good service, excellent staff

Very well accessible