Lance the mechanic was great and a genuinely good human being. I pulled in with an overheating RV. He made the time to ( and this is important) listen to what I had to say without interruption. He then came out, looked everything over and laid under the rv with a test instrument. Correctly diagnosed the problem as being a worn out radiator cap. I offered him a $5 tip to buy him coffee and donuts to start the day. He politely declined and wouldnt take a dime. I drove on about 130 miles to Las Vegas without problem. Lance made my day. Thanks for your honesty and kindness.
They are so honest and respectful. Instead of just taking money that I was willing to pay to have my car fixed, they suggested me to check my warranty, check for recalls. They easily could have just not said anything and got my business, but they were genuine and sincere about helping. They’re not in it to scam people. I recommend going to these guys, they’re very kind too.
Honest good mechanics are hard to come by. This place will get the job done and treat you right!
They are honest and explain to you what your options are. Trustworthy and reliable service
Excellent service, they got my car done quickly and at a great price!
Super great shop! They had my car done sooner than they thought it would be done which was a huge relief! They are super friendly & willing to go above and beyond to make sure you are taken care of. I will definitely be back!
Excellent customer repor. Vehicle drives like new once again. I finally found the shop I was looking for. No BS and excellent. Well worth the drive. Prices are industry level competitive.
Good Honest people to work on your car.Imagine that.Very Rare anymore
Did a great job. Couldnt be happier. Would recommend :)
Caleb is great!
I wont take my vehicles anywhere else. Prices and timing are very reasonable. But the service is amazing! The mechanics not only know what they are doing but will take the time to explain the problem and your options. They have serviced and repaired my vehicles for over 10 years.
The owners are always friendly and professional and they take great care of my car. I never come away with a new problem, as I have at other places. They are fair and honest!
They are awesome. Will not trust anyone else with my car.
Lance always explains what the problem is and gives me options on fixing. Very fair prices and I leave with confidence that work was needed and done professionally I have sent many people there and they are all repeat customers
They were super nice and only did the work I asked for. They never pressured me into getting extra work done, in fact, they never even brought it up, which is a nice change compared to other car services in the area. I was told my car would be done by Monday but it wasnt ready until the following Wednesday. The part they were waiting for took longer to arrive, which is totally understandable. Because of the wait, I paid $200 less than what I was quoted. This is an honest company that I would recommend to anyone in the area. They did a great job! My car runs great with no problems. I am very happy with the service
Great place, Honest, affordable, and friendly. I come from a large family. Everyone that lives in St George would suggest Lance and the crew at Washington service and repair.
You know those places that you hear about that damage a part of the car or dont tell you about something wrong so you have to come back? Yeah, thats exactly what Washington Service and Repair is.I had a job done, a relatively long job, total AC replacement. They changed what they were going to do halfway through the job, and then didnt tell me about it until they had put the cat back together! They assured me that it would work just as well. And the parts I bought that didnt get used for the job? Well they mysteriously disappeared. You dont really need them, and its a lot more work, they assured me, while charging the full estimate price. They ASSURED me, that my AC would run perfectly without those parts.A month later, and the AC never worked correctly. I have them look at it, as they replaced the system, and whats this? Oh the part that they misplaced is the part thats needed, which will now be a very costly repair, essentially doubling the total cost.If you dont mind wasting time and money, then sure, come here. Theyll make all the decisions regarding the vehicle themselves, and do absolutely nothing to make it right when they mess up.
I have had several vehicles worked on by Lance and James and have always been treated great! If you are looking for a shop that works on what you want and doesnt try to do unneeded repairs this is the place to go. They give great service and the prices are great! I highly recommend them!
Lance went out of his way to be accommodating. I went for an oil change on my E450 Motorhome. Just before he started asked if he could also change the Transmission Fluid.He did both in spite of being obviously quite busy with other repairs.Professional, unflappable, & efficient.
James and Lance do amazing work. They are great on prices and keeping you in the loop with what work needs to be done. I wouldn’t take my vehicles anywhere else.
My 2013 Ford F-350 Diesel developed a scary death wobble (google it) at highway speeds. Very scary! Another place in town charged me and fixed it but didnt. Good Ol Boys got it, fixed it, and even took the tires off and cleaned off mud on the wheels so they would balance better. They did it quickly and at a very reasonable price.Now the truck rides and drives like it should, with 1 finger smooth as a whistle at the higher end of highway speeds.Their service was quick and their attitudes helpful and pleasant. Highly recommended!
Great mechanics who won’t sell you something you don’t need. They know what they are talking about and honest with you about your vehicles needs. I will take all my cars there for service. Lance and Jim are the best
We highly recommend this excellent repair shop. We managed to destroy our 2004 Jeep by overheating the engine, as we drove to southern Utah. We barely made it to Washington City, and found this business. Mechanic James Wright competently and politely examined our car and determined the engine was fried. We saw the evidence as he removed burned spark plugs and fuel injectors. James sympathized with our predicament: stuck on vacation with no towing vehicle and no reservations in town, so he helped us find a place to camp. James and his mechanic father Lance were kind, helpful, honest and highly skilled. We give this shop a BEST rating. We really like these guys.
Lance Wright has done great work on my very old, but loved cars for years. He has accommodated my family when they are in town on holidays and a car breaks down. I have always been treated fairly and honestly. He has done a great job in taking over the business. I just met his son who is now working with him last week when he fit my daughters car in their busy schedule when she was home from college. Honest and affordable. No relation...just wanted to let others know they work very hard to take care of their customers.
Seriously, if you want honest and friendly car service, this is the only place to go!
I have been taking our cars to Lance and James for the past year and it has been nothing but good! We are relatively new to the area so it is great to have one more thing we can check off of our list, an automotive shop we like and trust.
These guys are absolute crooks. I would not send my worst enemy to them! Rip off prices and probably the worst service I’ve ever had. Would NOT recommend!
You have found a mechanic who is honest and wont gouge you. Search no more. And no I am not related. Just a satisfied customer.
THEY WILL LIE TO YOU!!! I was given a quote for $20 dollars when I dropped off the car. then they tried charging me $65 because they “had to go though more trouble then expected”First of all, i was not informed or asked about “doing more work” as I was quoted $20.THEN we get the car home and it turns out they did NOTHING that they said they did. The part that they supposedly “worked so hard” on hadn’t even been touched.Terrible service, rude staff and absolute crooks.STAY AWAY!! They will rip you off and make you feel dumb while they lie straight to your face.Unless you’re trying to spend WAY more than you should, with dishonest people who may or may not do what they say they will to your car then I would suggest going anywhere else!I’ve never had such terrible service in my life!!
Lance is a very fair mechanic. He does a good job & his prices are quite competitive. I have recommended him to others since moving here two years ago.
The best place in town!! Father and Son team.. down right awesome people
Very experienced and knowledgeable mechanics. And they treat you with respect and courtesy!
Fantastic, friendly, and fast customer service! They went above and beyond for us and I will definitely be a lifelong customer! I would give them more stars if it were an option. A+++! I highly recommend them!!
Wasnt to impress. I made a appointment to fix my car but he never even looked at it 😢😢 So I was very disappointed. Went to Wrights Automotive 😀😀😀
Friendly and professional staff, quick and quality work.
Lance is very honest. Hes not going to oversale what you need
Lance is the best. I would always reccomend going here.
This place is the best and most honest in town!
Fixed our brakes at a great price. Quick too!
Great honest place that wont rip you off for car repairs. Lance is great.
I had them replace my fuel injection system and my truck runs like a top and purrs like a kitten. Quality work, honest mechanic.
Lance is fair and personable. He is my mechanic.
These guys are fair and they dont try to upsell you on unnecessary repairs. Their turn around time was great and they helped me get to and from work while my car was in the shop.
Washington service and repair are excellent in car service and customer service!
Good work...fair price...needs customer service and record keeping upgrade.
We were having trouble with the lights in our boat trailer. They were very knowledgeable and fixed them in a timely manner with a fair price.
Great place to get work done, i use them several times a year
This place sucks. I have an 87 corvette that I took into there shop to get an inspection 4 years ago. They told me I neded a new rack and pinion and ball joints and tie rods. this was all going to cost around 1000 dollars just to get my car inspected... I then got it inspected by three different places in the same day and all it needed was a couple ball joints. Here I am 4 years later getting my car inspected every year and no one has ever told me I need a new rack and pinion. BECAUSE IT NEVER NEEDED ONE. LIARS! Just because I drive a corvette and it looks really nice doesnt mean I have a lot of money! I just take care! Dont go there. They will try to screw you!
Honest and friendly, very great place!
Long story short, he took care of us and the problems we had.
WAY TOO MUCH FOR LABOR DONT GO!!
Good place
Best mechanic in Washington Utah
Good people