Didnt turn up on the day. Then turned up late on a rearranged day. no apologies or explanations. Shoddy fitting service. No acknowledgement that there were problems with the fitting. Instead blamed the stairs for not being straight. Im not an expert but I think you are supposed to fit a carpet to the stairs, not the other way around. Not an experience I would recommend.

If i could give 0 stars I would. I came in with every intention to purchase at least 1 carpet but was hoping that they had some type of system where they can donate old carpets that no one would purchase and was met with a hard no. I represent an elementary school that is in need of carpets for classrooms. I came hoping that I could at least get a deal but I guess theres no such thing as donations for children who need these resources for school especially if your donating some relic that no one wants to buy. Kind of messed up. I see that this establishment doesn’t believe in helping to provide an amazing educational experience for students that are lacking resources. Thanks for nothing basically.

About five years ago, Georgetown Carpet installed carpet in two of our rooms. Everything went reasonably smoothly.This week, everything went bad. We asked Georgetown Carpet to visit our home to repair some very minor damage to the carpet. They were pleasant and agreed to do so, but then said it was $300 minimum for them to come (despite that the repair would probably take 30-45 minutes). We reluctantly agreed because we wanted the work done.They didnt show up; we called and they said they were backed up and theyd be there later in the day and promised to call before arriving. They never called or showed up (again).Thats inexcusable and no way to treat a customer, especially a repeat customer.Unbelievably, Georgetown Carpet called a WEEK after it was supposed to show up and said, We werent able to work on your carpet this past week. Would you like us to come tomorrow?My answer? No thank you. Were taking our business elsewhere.

Excellent service. Kamran was so helpful. Im so glad I came here. The selection was gigantic.

A pleasure to do business with! ! Great selection.

Great selection