I recently purchased a 2021 Corvette from Rossi Chevrolet. This was one of the absolute best car buying experiences, from start to finish. This dealership, along with the entire staff, are extremely cordial, knowledgeable, & experienced. It is truly a family atmosphere, as you are treated with total respect, along with zero pressure. Matt & Marty are true gentlemen & 100% professional. I cannot thank them enough for their help & assistance throughout the entire process. I have purchased several vehicles from various dealerships, and Rossi Chevrolet is by far the most top notch. I highly recommend Rossi for your next vehicle purchase!

The team at Rossi provides great customer service and makes buying a vehicle a pleasant experience unlike experiences I had at other dealerships years ago. Thats why I am a repeat customer. The staff goes out of their way to help you through every step and they treat you like an old friend.

Had my eye on this beautiful 2018 Chevy equinox for a while with the panoramic sunroof under 23k with 37kmi. The staff was friendly and easy to work with and made you feel part of the family.Thank you love my Nyte Ryder

I was greeted promptly and pleasantly. I was informed of a recall issue which was corrected while my already scheduled service was being accomplished. I also picked up an item from parts while there and deferred another item to another day when it could be combined with something else on order. No problem said the parts man. glad to help.Bottom line: They accomplished much in short order and got me on my way!

Kevin was very professional and even came in on his day off because of my schedule. He really went above and beyond to help me get everything I wanted. He got me a great deal on my trade-ins and was very responsive throughout the whole transaction. The staff were very accommodating and everyone was very pleasant to work with.

Do not use this service center. They are deceptive in their wording when requesting any estimate with all approximate final values TO include all taxes. This dispute of semantics of wording, left my truck hidden and with flattened tires for almost 2 years and received multiple body damages from the improper storing of my vehicle and use of the bed of the truck as a dumpster by the facilities staff. Upon emergent collection of my vehicle I had to have the truck broken back into as the battery was fully dead and the lock not functional. With the vehicle having to be towed away and evaluated for other damages.

All of the employees at Rossi Chevy were so courteous, professional and accommodating. I had an appointment I needed to go to and could no longer wait for my truck so they accommodated me with a rental car. Thank you so much!!

I made two separate appointments and both times I was assured over the phone I could drop the car off and a loaner would be available.The first time it happened Pat said there wasnt a record of the request so I waited, completely turning my day upside down, while the work was done. I figured it was a one time mistake and I could get on with my life.The second time, after waiting nearly three weeks for a follow up appointment that I had to initiate, the person over the phone assured me it wouldnt happen again and how she confirmed everything with Pat at the time of the appointment. When I showed up at 8am for the drop off there wasnt a car available, of course, and Pat said that no one had ever talked to him about a loaner. He didnt seam the least bit surprised or upset about the mix up suggesting this must be a regular thing for the service department. It completely restructured my day for the second time and Ive pretty much had it.Im never going back and Im never again going to consider a Chevrolet.

We came in looking for a Chevy Equinox. Nothing too fancy. The car was for my wife. Mark Lutz showed us one and sent us on a test ride. It was not comfortable for my wife so we explained that to him when we got back. He asked us about our price range and showed us a Buick Encore. Ellen really liked it and it was even less expensive. We purchased it on the spot. Everyone was very helpful, courteous and professional. I am definitely glad we came to Rossi Chevrolet.

Best experience ever!!! I’ve been on the market for a new vehicle for the past 3 months without any luck. Every time Something caught my eye I had to deal with some rough characters. That was until I spoke with Sandy. I saw the vehicle online that seemed too good to be true. I had my concerns because I always make my purchases locally plus all the out of state purchase attempts have been a nightmare. Let me tell you that this lady went above and beyond to accommodate my needs and made the whole experience smooth as silk. It was well worth the 2 hour drive. Thanks again Sandy!!!

Matt Roeker and his team were an absolute pleasure to deal with from beginning to end. No nonsense, honest and kept their word on pricing when other dealerships are taking advantage during these crazy times. This is our 3rd vehicle with Rossi and won’t be our last.

Clearly car was never tested on our way home bad noise from the passenger rear wheel that you installed a bearing. I had to stop on interstate 78 to take off the wheel. I found that the back plate was bent and the caliper bolts were only hand tight. Not what I expected from Rossi

I would start by saying Mark was so easy to work with! He was very knowledgeable and easy to get along with. I have never had a better experience with buying a vehicle and I would definitely refer him!

Very friendly, a miss understanding was resolved satisfactory.

I had a great experience trading in my vehicle for a new 2021 Equinox. The staff was very friendly. It was pleasure to meet Ed Rossi the owner.Excellent dealership!

Mark, and the whole team at Rossi made me feel extremely welcome! I couldn’t have asked for a better experience. All my questions were answered fully, and I truly felt like I was a part of the Rossi family!

Quick oil change and tire rotation, also fixed my sunglass holder which was loose. Were in and out quickly and was able to make our next appointment. Always great dealing with Rossi!

2010 GMC Terrain - Problem: Trailer lights not working.Rossi had my lights working within a few hours. Other local dealerships didn’t know how to program the BCM to recognize trailer attachment. They claimed it wasn’t possible. This could’ve ended in costly, unnecessary labor if not taken to Rossi! Thanks.

It was honestly such an easy, stress free experience! Everyone was super helpful from sales (Shawn and Dan) to finance (Erik) to technology (Steven and Cat)! I am very happy with my experience!

Just bought a new truck and its great. The people do what they say and are very nice.

Stephaney my service advisor very informative got me in out and explained some of my service needs. Excellent staff

Very easy to work with. No pressure. Very attentive and responsive. Salesman Paul was great.

I am so grateful for everyone at Rossi. You are kind, professional polite and helped us out with a loaner car,too! Talk about going an extra mile-unbelievable!You are the heart and spirit of GM NJ!Thank you again for taking care of my ENTIRE family!

Service person was great! Friendly and easy to work with.

Very impressed by the professional and courteous staff. Thank you all

The Rossi team is 5 stars. All the staff were extremely helpful and our visit and shopping experience was great. Mark was knowledgeable and low pressure and wrapping up with financing, technology and overall total experience was off the charts. Thank you Rossi team.

This is the place! They are very on top of their customer service. Sandy knew so much about each car I was interested in and really helped me decide on the perfect fit for me and my budget. She was always available to answer all of my questions. The Rossi team was very efficient and made my car buying experience painless. I highly recommend Sandy she’s amazing!

I purchased a 2021 Chevy 2500. Your staff were excellent. Your salesperson Coleen Connelly was exceptional, very professional and made the entire deal very comfortable. I purchase a new truck every 2 to 3 years. This was my first experience with Rossi and I was very pleased.

Everyone was so friendly to work with and helpful in understanding our options. They were honest and fun to work with.

Sales team was fantastic and we really appreciate that in this sales climate when it would be possible to assess a premium on a car, you and dealers like you hold the line, especially on a family car.

The defective tires were replaced at no charge. Staff was very courteous and helpful.

Helpful accommodating and knowledable sales and managerial staff.Very pleased with the transaction and with our new Silverado!

Rossi exceeded all expectations. This was the best experience I have ever had at a car dealer. Adonis, my salesman was awesome. Knowledgeable and quick to answer any of my questions. Adonis and the manager Shawn made it such an easy experience. Thank you for being unlike every other car dealer out there.

My salesperson Colleen was very thorough, experienced and thoughtful. She kept in touch with me, but did not hound me like the other dealerships that I went to ! I would recommend her to all my friends and family! It was a great buying experience

Steph had everything running like clock work. Very pleasant and knowledgeable.My service was a breeze.

It would take just the right salesman to get me to somehow purchase a car last Saturday. I had no need for a new car, didnt look at any other cars and have never personally owned a Chevy. And yet, here I was, working with a very professional salesman who never pushed, answered all of my questions and worked with the numbers to get me into a brand new Traverse. My husband just looks at me and shakes his head. Yet, Im thrilled. Its exactly what I never knew I really needed right now and I just love it.

The employees at Rossi seem very happy at their job. They were more than welcoming with a smile! Fantastic service from start to finish!!

Quick service reasonable priced

Mark Lutz and Kat (technology) were both excellent, even in the pouring rain. My father is a long time GM employee and was impressed with the service provided by Mark and the overall deal in general. I couldnt be happier. Thank you Rossi

Very professional and pleasant. Trying to run a business in these trying times is difficult, and the Rossi employees should feel proud they are doing it the proper way.

Everyone was extremely helpful and nice. The two men who came to the house were so professional and helpful I cant say enough about them. I am very so grateful. I have recommend Rossi to everyone I have told the story to. Thank you again.

Matt and Paul were very helpful and great to work with!!

Very friendly, outgoing, reasonable. Mark Lutz stayed in touch through out the process (2months) trying to find a vehicle. No stress and he and Matt made the deal come together that I felt comfortable with. Thanks again team Rossi!

The purchase of my 2021 GMC Sierra 1500 AT4 was a great experience starting with Matt Roecker working up a super deal on both my trade and new truck. Paul Hart was a pleasure showing me the details of the truck and handling the paper work. Steven Polaski was a huge help setting up all the technology in the truck.

ALL of the people working at Rossi are an amazing group of Professional and friendly people. I can not be more pleased with them all. Keep up the Fantastic work. !!!!!

Very great customer service. Employees are genuine hard workers, and do whatever they can to make you happy. Love it!

Wonderful dealership. Stephaney was fantastic.

Always great everything works there is always great.We buy all our trucks and cars at Rossi!!!!!

Buy every vehicle I ever owned from here. Service is great

My experience at Rossi was above and beyond any other dealership or car buying experience Ive ever had. Customer service was clearly their number one priority and made the experience what it was. Everyone there from sales, service, and management was knowledgeable, thorough, and helpful. They made sure all my needs were met in purchasing a new vehicle. I would recommend this dealership to anybody as it exceeded any and all expectations. I could not be happier with choosing Rossi.

I was very happy with my experience yesterday purchasing my Buick Envision. I had been to a few dealers over many years and have dealt with many sales people. I have to say Peggy provided a wonderful and seamless experience for me. Erik and Steven were wonderful as well. If you need a vehicle you need to stop in and experience what I did. You won’t regret it!

This was my third vehicle purchase at Rossi. I was totally satisfied with every aspect of my purchase. I highly recommend Adonis as a salesman! His personality and experience earned him 10 stars!

Rossi has fantastic customer service and everyone is pleasant to deal with.

Stephaney was the service advisor who greeted me upon arrival. I tried to check in from the service app but noticed that there was a $79.00 charge for the service, so I had to speak to her. This was my first complimentary service visit. She advised me that was the normal charge for the service but this one was complimentary. I only had about 1900 miles on the vehicle after 12 months. I didnt think they would rotate the tires but she told me they would along with the other included services. My truck had 200 miles on it when it was delivered as it was driven in from Delaware. Due to Covid and knee surgery I had not driven the truck very much but when it was delivered I noticed that the steering wheel was not straight when driving. Holding the wheel straight would drive the vehicle off the road to the right. It wasnt much but I was concerned and it was annoying. She told me that they would check the wheel alignment. When the service was completed she showed me that I was correct that the wheels were out of alignment and that there was no charge to fix it. Even though there was only 1900 miles on it I had it a year and I thought they might charge me to correct the problem but they didnt. My truck was even washed after the service. I went back to Rossi for my first service even though the dealership is not close to my home. I feel that they gave me a could price on the truck without any hassle or numbers games, so I wanted to have them service the truck. I am glad I did and would definitely go back to them if I need another vehicle. Stephaney even showed me the oil monitor on the dashboard for future reference.

This is my 3rd truck.Always a pleasure

Working with Kevin and Todd was a very smooth process, we left with absolutely no stress, and Kudos to everyone involved, you are all doing something right at your dealership,Thanks again To the Rossi Team! 👍

As usual prompt, friendly service.

Service personnel were friendly and professional at all times. Work was done in a timely fashion.

No hassling and didnt feel pressured into buying. Will definitely buy there again

Great staff, mark is a great patient salesman, they explained the tech very well and worked to get the car that we wanted, great job guys will definitely recommend

This dealership was absolutely a disgrace and appalling to deal with. Sales was all nice when they knew the truck I was looking at until I mentioned that I me and my wife were both first responders, all of a sudden they would not sell out of state, and would not recognize the discount. This dealer should absolutely ashamed of their business practice and how they slapped all front line workers and disrespected them!!!! Hope others read this and take their interest elsewhere, especially those that are out there helping others on the front lines, stay safe and stay away from this dealership

The courteous and experienced staff made the whole experience of buying a car enjoyable. We will most definitely return.

I needed a scheduled service and needed a part under warranty.As always everyone is awesome at Rossi. This time I dealt mostly with Stephanie in Service, but I also spoke with Bob and I always speak with Marty as well. Everyone is always so helpful and friendly to me.Stephanie helped get a tire and rim covered under warranty and she stood up for me to get the parts covered with no fee to me. She went out of her way for my satisfaction.I even met the owner Ed Rossi this time and he thanked me over and over for my business and spent quite a while talking about my car and his new car showing me the options on his new car.I can never say enough good about the entire team.Thanks,Cliff Bitecola

Always very polite, tries to fit your car in based on your schedule, calls you if there are any issues or concerns.

Friendly and professional staff. Seamless delivery process!

Staff is friendly and knowledgeable. The service was done promptly and as promised. I think the Rossi service department is a good value and I dont take my Terrain anywhere else!

Went to buy a new car but no inventory ...

Sales was fine no complaint. Service on the other hand is a different story. First the wrecked the door on our 2020 GMC Denali 3500 while attempting to do a wheel alignment. We got it back and the alignment was off in the other direction. They replaced the wrong taillight that was scratched upon delivery. Then the second time it was there for a defect in paint. We got it back filthy dirty and with rubbing compound all over it. One would think if you spent $82,000 on a truck in June that you would at least get could good service. This is not the dealership to go to.

Great place, good service, and very nice people who work there.

Incredibly knowledgeable and helpful staff. Special thanks to Sales Mgr Erik Pentax for his assistance.

Very professional knew their jobs also very pleasant

Everyone we encountered was very friendly, helpful and knowledgeable! Dan and Marty were great and made our car buying experience very pleasant! Alex made the financial process a breeze and Steve made sure we knew how everything in the car worked. Overall we had a 10 out of 10 experience at Rossi!

Service personnel are courteous and friendly, and the service work was done just as requested.

The service department was top notch very friendly and helpful highly recommend them

They got car completed sooner than they.I got there early and took me in right away.Place is clean and neat.

Life savers. Made a new car key after losing mine. They do it with the cars VIN

Brought my 2017 Silverado In for a brake recall. Got a software update and a new vaccum pump and belt at no charge. It fixed my problem. I had a communications issue which required bringing it back for a second time which was a pain but they made good and fixed my truck for free so thats whats important in the end. I would use them again.

I had a wonderful experience. By first starting online, then a phone call and finally in person, my purchase from start to finish was extremely easy. I will be buying again from Rossi!

This was the best dealership experience ever. The most friendly and caring staff.I wish I can give more then 5 stars

Service appointment was done thoroughly and efficiently. It took no more than an hour to perform LOF and tire rotation and multi point safety inspection. I intend to return here for future service as well. Very knowledgeable and friendly staff!

The car buying process was extremely easy, starting with my first contact with the dealership. I was able to email the specifications for the car I wanted and they found the exact car and arranged for it to be brought to the dealership. I was able to text pictures of my documents and fill out the credit application online which meant, once my car was on the lot, I was able to complete the car buying process in less than 1 hour. I am extremely impressed with the professionalism I encountered from everyone I worked with during my car buying process.

The mechanics at Rossi Chevrolet are incompetent or dishonest or both. About a year ago, I took our one year old 2019 Chevy Trax in for service because of a mechanical problem with the front end of the vehicle. There was an obvious problem with the vehicle causing excessive tire wear. The new cooper tires, rated for 60 thousand miles, were worn down to the steal belts, with approximately 20 thousand miles of use. The mechanics treated me like a fool, and said that we must have hit a pot whole, as if the car has no suspension, and we should have rotated the tires. They charged me for a wheel alignment and new tires.A year later, with no surprise, the new tires, after 20 thousand miles look as if we ran the Daytona 500 on them. The dealer claims there is nothing wrong with the front end and that high tire pressure was the cause of the problem. The tires in question, are rated at 35 psi COLD. I just drove there, so the tires were warm. They gave the HIGH TIRE PRESSURE as an excuse at 39 and 43 psi WARM. Even a novice mechanic knows that tires should be measured cold and warm tires will always have increased tire pressure. Not to mention the fact that low tire pressure is attributed to minor tire wear and slightly high tire pressure is not attributed to tire wear at all! Therefore, it is clear that the mechanics dont know what is wrong with this car. Neither do I, but with almost 30 years of driving experience, car ownership and personal car maintenance, I know that cars dont eat tires every 20 thousand miles. I was not surprised when the dealer recommended that we have the alignment done again! and buy two new tires!Second problem on this same service appointment: I request a new key fab, as my wife lost one set. The price was quoted on the phone as $88. Then I get a bill for $176! They said they had to program the key fab, but never told me that I had to pay for this service. Anyone can get instructions on you tube and in 30 mins or less program their own key fab. I never would have agreed for this service if, especially if I expected them to charge me $80 for it. Nonetheless, I have learned my lesson, and I will never step foot in Rossi Chevrolet again.I have purchased 6 new Chevrolets since 2006, 2006 Silverado, 2010 Silverado, 2012 Camaro SS, 2016 Trax, 2019 Trax and 2019 Silverado. I purchase a new vehicle every 3 to 4 years tops. Going forward, I will be rethinking brand choice thanks to the incompetence of Rossi Chevrolets service department and their failure to stand behind the warrant of a new vehicle.

Our first visit to Rossi was on short notice. We left being very pleased and welcomed. Our request was just to test drive a particular style Silverado. The staff was accommodating and met our request. Thank-you

Great service as always

At this time of limited inventory in our area, Rossi went above and beyond to offer me my first choice in product. They leased me a Silverado at a time when they are so hard to come by and were straightforward and informative and patient with me in our dealings.

Very helpful and kind people. My family has been coming here for years and I would recommend them to anyone. I bought a car here a few days ago and the salespeople are very honest and not pushy at all. My type of car at other dealers would have cost me a lot more (I did an online search). I felt in control over every decision I made with their helpful and informative guidance. I even bring my Ford here when it needs service because I trust them that much even though the Ford dealer is across the highway.

The salesperson Eric was very nice,and I had a great experience with everyone there.....thank you!!!

Everything was very easy and the knowleadge by the staff was great.

The staff is very responsive and do a great job with communication. They got my service done during a snow storm!

Mark has always helped us in the process of buying a new car. Thats why this is the 4th car we have purchased with Rossi and why we have referred other family and friends to the dealership.

When I had my old Traverse and took it to another dealership for service they would always wash the car before I got i back. That was not done at Rossi. Very disappointed. That would be a very good customer service point. Other than that service was great

VERY DISAPPOINTED.. Rossi GM CARES MORE ABOUT THE SALE THAN DOING WHAT IS RIGHT! I recently purchased a used 2012 Silverado with 47000 miles. Less than 2 1/2 months after my purchase, the transmission on the truck failed. After reaching out multiple times and getting no call backs, for days, I finally was able to get in touch with an owner, who explained there is nothing they can do (except possibly get me parts at a lesser price than my personal mechanic which would have been a total savings of about 50-100 dollars :/ )Rossi GM left a bad taste in my mouth and I feel deceived. I would shop around and think twice about buying a vehicle from this dealership.

Matt, Peggy, Erik, and Steve in particular were an absolute please to deal with. Each team member is an expert in their area and made us fee completely comfortable both with the truck purchase as well as the current COVID related concerns ( social distancing, cleanliness, etc)

Excellent professional service

My entire experience was smooth and genuinely friendly as well as timely. Thank you Team Rossi for making me feel like part of the family.

This was my 4th vehicle purchase from the Rossi dealership. This purchase, just as the past ones was smooth as silk. Our salesman Paul H. is completely up front and good to his word, he has great communication skills and always gets the job done. Every one there is outstanding at there particular segment of the process and are always very considerate of your time. It is a pleasure doing business with the Rossi dealership!

Every service appointment is awesome from beginning to end!

I had my oil changed under my purchase agreement. When finished, the service department associate gave me a list of items that they recommended be done. One item happened to be a leaking radiator, which I found a little odd. I know I had brought up in an earlier visit that the radiator would smoke on occasion, especially on damp days. I was told nothing was wrong. Now, as my warranty has expired, the first visit reveals a leaking radiator.

Friendly, helpful, concerned people on all levels of care, financing and purchase follow up.

Friendly and thorough to completion