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Goodwill Retail Store of Washington, MO
2030 Phoenix Center Dr, Washington, MO 63090, United States
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Goodwill Retail Store of Washington, MO
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Za
Review №1

This is a thrift store that has a little bit of everything. Most of the time great items can be found at great prices. However, since this is a thrift store you may not always find the stuff you are looking for.

Pa
Review №2

While I was in the store, I saw a TV for 50.$ tag said it was missing the remote. I thought that would be easy to replace. Went to plug it in to make sure it even came on; the power cord laying beside it didn’t go to it. I ask about it and a very nice man went to one of more authority. “Tonya” was rude to the man and rude to me. Said “ they (customer)can buy a cord for the TV”. If it doesn’t have a power that goes to it then they (goodwill) doesn’t even know if it works at all. So this Tonya from goodwill wants the customer to buy a TV for 50.$ that may not work then buy the power cord and remote for it.Really!!!

Wi
Review №3

It was great. Best prices l

Ch
Review №4

Im new to the area and decided to stop by this store. I was met by a lady named Debra McGinley. Such a helpful professional person. However hired her did Goodwill a great service. Classy, knowledgeable and sharp as a tack. Made me feel like I was her very own son. Is everybody like this here?

Mo
Review №5

Solid store. More clothes than anything and a lil crazy but gems weekly and cool people.

ke
Review №6

Always fun never know what you will find always good business and helping each other

Ji
Review №7

It was a clean store with friendly ladies!However, their shelves were bare. Prices were as high as new items also. One customer said whomever marked the items must have been drunk! LOL!!!

Je
Review №8

Cool place, but not a ton of organization. Still, I get a kick out of browsing their books and CDs. Found some good stuff there.

Ca
Review №9

Clean, easy to read pricing, friendly staff. Enjoy my visits there, always find a bargain!

De
Review №10

Great prices, variety of items in the store.

An
Review №11

Great selection and prices.

Fr
Review №12

I got a lot of good pants but shirts are kinda mediocre..

Ke
Review №13

Nice selection of items and friendly associates. This is a donation only location. Store credit is not offered for donations at this store.

De
Review №14

Great store, love it! I found something I loved just looking through the window.

he
Review №15

Of all the Goodwill stores Ive been to this one is the best! Staff is friendly & everything is nice! You need to be wearing a mask due to covid and be kind to the staff.

Ro
Review №16

Always fun to look around for a bargain. You never know what you will find.

As
Review №17

Good prices and clean store. Glad to stop in here and there. Always have updated stuff.

St
Review №18

This was one of the best Goodwills I have been to! The staff was incredibly friendly and made the shopping and donating experience so much better. The store itself was very organized and well put together. I highly recommend checking it out.

Ro
Review №19

Let me begin with saying the staff are always exceptional. Until recently, until they changed the store, I would have given five stars all day long. It was a wonderful place to find all sorts of gems. The store was always clean and organized. Since this new change the store seems so disorganized. Everything is jammed together. The aisles are smaller and when people are shopping with carts you simply can’t get through. Now they seem to have much less of everything. The prices have always been great. A person could go in and find all sorts of great things. I’m not sure what’s taking place, but the changes are not good for the store.

La
Review №20

Had suit jacket I needed only one 8.00

Ju
Review №21

Always a pleasure l. 😎🤗💥😁

Pe
Review №22

Lots of good things. Friendly associates.

Te
Review №23

A little pricey on some things but great selection and quality

Ja
Review №24

The young lady working the register at 3:15pm on Monday the 26th was extremely rude. Not personable at all. I did not talk to any other employees so this is my first impression.

DD
Review №25

They throw away a lot of their donations away and crush it in a compactor, stuff perfectly fine and things people would buy. They tell employees to do it when no customers are looking or near. Messed up. I wouldnt donate. Ever.

De
Review №26

Great prices and found nice shirts today even with store tags still on.

Ro
Review №27

Got a good book about spies.

Ca
Review №28

Let me start by saying I love a bargain! I invest in retail therapy (😝). I am a resale store junkie. I frequent goodwill (all over) as well as many other stores. You never know what you will find. Sometimes good and of course others bad. I can say the staff here is almost always friendly. However, since they have changed the store layout it is not as good anymore! Sad to see the store decline. The layout is not user friendly at all! It seems more messy. And I have to frown upon some of the pricing! These items are donated. But they will put very high price tags on some items. Sure, I understand the money is suppose to be for so called good causes, but let’s be for real! I am not going to pay $300 for a table that I can get somewhere else a lot cheaper. Or, a Nike hoodie for $15 with stains. $20 for shoes that are falling a part and have been chewed on by what looks like a dog. Whoever is pricing at this Goodwill has lost their mind! And please please please keep those bathrooms clean! I always refuse to use them. And the smell that comes out of there can make a person walk right back out of the store. Not sure if management is falling a part or what but it’s not as clean overall throughout store and prices suck on a lot as well as the layout sucks!

vi
Review №29

Very clean building and friendly staff. A little over priced on some stuff such as used boots for 40 dollars but all in all not a bad place to score a bargain.

Sh
Review №30

I found what I wanted and something that I needed at a great price .

J
Review №31

Literally just got kicked out the store for having a medical issue that prevents me from wearing a mask will never visit or recommend this store or any other again

to
Review №32

Nice people. High prices on most everything i looked at it would seem that if you are recieving things for free you could sell them at a discount

Re
Review №33

The staff wasnt very friendly at all but they seem to have good stuff and low prices and I do like coming here.

Je
Review №34

Fun! Come on its treasure huntung!

Ro
Review №35

Friendly staff and a wide and varied selection of items. Prices are reasonable and with their weekly colored tag half price specials excellent bargains can be found. Today bought a large pet carrier for twenty dollars. At least ten dollars cheaper than prices at the route 66/hwy 50 flea market close to Union. Four mens short sleeved shirts with pockets for seven dollars also was a good deal.

Ni
Review №36

Found some awesome jars for my herbal remidies. The lady at the counter was very helpful & friendly

Ki
Review №37

Clean and organized but getting expensive. I can just about buy new at their prices.

Ba
Review №38

I love that the staff is happy and sometimes singing.

Ra
Review №39

Always able to find great deals! Great staff and awesome items make this my favorite thrift store! I buy most of my clothing and accessories here and get great compliments! You may have to search a little but I promise you will find a deal! Plus its all for a very very good cause!

La
Review №40

The workers are super friendly. Not to mention their weekly colored deals Monday- Thursday 50%off...then 75% off Friday and Saturday

Pa
Review №41

Good prices

Sh
Review №42

I really like this store nice selection. They dont put out over worn items. Usually have a good shoe selection. Price can be high on somethings.Wish Goodwill would go back to being cheaper.

Sh
Review №43

I use to really enjoy going to this store. But now in the back where knick knacks are its gotten so junky and trashy looking. I watched a tall, elderly lady taking things off carts and shoving it wherever!! Books are nice and neat and clean. I buy all my books here. Way too much Halloween stuff.

Et
Review №44

I drove an hour to see this place and the staff was awful. One walked into and didnt say a word, and the rest completely ignored us. Stood in check out with my stuff for 5 minutes and not so much as a word of acknowledgement. Was the other checker not coming back? Was I on the wrong side? No clue. Thanks for the waste of time and gas. Great items but not a staff that deserves my money.

Ki
Review №45

I would like to share my experience at the Washington Missouri store today but first let me say I and my husband has been shopping this store weekly for well over a year . Now with that being said, we go in today and he is in the coat aisle looking through the coats, I am in the next aisle looking through the blouses/dresses and I came across what I thought might be a designer blouse so I pull out my phone and try to google it and I get a box come up says Off Line No internet so ok but as this happens I hear someone say funny how when they see OFF LINE NO INTERNET they now get it and she starts laughing so of course I look up and look around and there stands Linda a store employee and she standing almost beside my husband and she was talking to another store employee about it and they are both laughing . Needless to say this upset me not only the fact we have/had shop there often but the fact that she had to be looking at my personal phone to know what it said otherwise I could have been doing something else . I called my husband out loud by name and said we are leaving . We do not have a resale shop set up as of yet yes we are considering it . I just feel this multi million dollar ( NON-PROFIT) organization has raised their prices almost to the point where the underpaid or single parents cant even afford to shop there and now they are trying to cut the throats of possibly a stay at home mother of three only way to make a living . My bottom line is LINDA congratulations you just lost 2 regular customers, I hope you get your raise when evaluations come up . Merry Christmas !!!!

Ri
Review №46

The staff is always very friendly . I love going to goodwill you never know what your going to find. I call it an indoor rummage sale. I also say retail is for suckers.

bo
Review №47

Convenient location on 100, good prices of course. Try to operate any appliances, plug them into 110 outlet. Clocks? Bring your own double A batteries

Ju
Review №48

Always like that store. Nice people work there. Its clean and organized.

Ni
Review №49

Good stuff, good prices

Sh
Review №50

We love this Goodwill.

As
Review №51

Store has great selection, staff is great. Only negative thing is some items, are TOO overpriced, if I can go to Wal-Mart and get the same thing brand new the same price, is ridiculous. These items are donated, I donate and I wouldnt expect a used item to be marked the same price I bought it. Goodwill is suppose be a thrift store.

Pa
Review №52

Yellow tags are 50% off. Bring your own bag today because they are currently out.

De
Review №53

Staff is not friendly. Prices are too high. Every time I go there I ask myself why. The one in Manchester much friendlier.

Be
Review №54

Great evening at Good Will. Found a remote control helicopter

Do
Review №55

Very helpful and friendly staff. A variety of nice clothing and housewares.

z
Review №56

Some items are reasonably priced...but others cost as much as you would pay at a retail store

tr
Review №57

Found lots of nice things that i needed for my home.

Ju
Review №58

Love this store! So much to choose from and really nice people!

Da
Review №59

Great place Great people

Gl
Review №60

Love checking out all the time. You never know what you will find.

Ca
Review №61

Always love shopping here! Clean and organized, prices are fair, good rotation of products.

An
Review №62

Nice place. Some good values. A little disorganized and not always stocked even though they have merchandise.

Ja
Review №63

Staff great. Stock varies as you would expect. Overall good experience.

Sm
Review №64

Staff is always helpful and friendly and everything is super affordable!

Ke
Review №65

Cant wait for them to reopen

Ve
Review №66

Very neat and organized. Staff is extremely friendly and always willing to help!

Ly
Review №67

Store is always clean and organized. The staff is aways friendly and helpful.

Ro
Review №68

Always great staff. Store clean and organized.

Ji
Review №69

For a goodwill store it has a good clothing selection..and housewares is also well stocked..

Kr
Review №70

Really big, and very well-organized. Checkout was a little slow, but the people working the register were nice despite the lag.

4R
Review №71

MERS/Goodwill is not just a thrift store. The go to great lengths to help those with disabilities to find secure employment, they mentor, researching the best organizations and programs to help you where you need it in life. I was mentored by MERS/Goodwill. They have a vast amount of resources to help.

Ju
Review №72

Clean and well organized. Good selection and good prices.

Pe
Review №73

Have you opened back up yet?

Ry
Review №74

Seriously the best Goodwill store I have ever been to.

Da
Review №75

I found a pr. Of doc Martin work shoes almost brand new woot woot 😁

Te
Review №76

Always good finds here, and a great place to donate too!

Ke
Review №77

Good selection. Better organized than most goodwill stores.

Pr
Review №78

Very organized, clean, great variety at excellent prices!

Ja
Review №79

One of the better goodwill stores and one of the best resale shops in Washington.

Ka
Review №80

Always clean, friendly staff, and I never come out empty handed. Best Goodwill around.

Ke
Review №81

They have plenty of goods

Je
Review №82

Employees are very helpful and i had return that was quick and easy

J.
Review №83

I have never shopped here but have donated often. The donation process is super easy, efficient and the staff are very friendly.

Da
Review №84

Friendly staff, good selection on womens shirts

Te
Review №85

Got a nice comfy loveseat cheap.

Wi
Review №86

Very well organized. Some of the clothing was a little overpriced for being donated and used.

Ta
Review №87

Great customer service, visit this store like every other day!

IM
Review №88

Excellent

Mi
Review №89

Great discount store used items 😂

el
Review №90

Cool place no maternity section tho

Re
Review №91

Nice place. Big

Ma
Review №92

Thankful for Goodwill, we have gotten most of our furniture for our SafeKids Program.

Li
Review №93

I dont find things every visit, but when I unearth the treasure its worth it!

St
Review №94

Busy store with a decent selection.

Br
Review №95

Good

Mo
Review №96

Love the store and their prices.

Ma
Review №97

Staff at this location are always friendly.

Ci
Review №98

Very nice people and prices.

Ca
Review №99

Rudeness

De
Review №100

Fantastic! Friendly! Organized!

Information
14 Photos
100 Comments
4.1 Rating
  • Address:2030 Phoenix Center Dr, Washington, MO 63090, United States
  • Site:http://mersgoodwill.org/
  • Phone:+1 636-239-5586
Categories
  • Clothing store
  • Thrift store
  • Donations center
  • Used clothing store
  • Used furniture store
  • Vintage clothing store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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