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Safelite AutoGlass
1265 Seward Meridian Rd Ste G, H, I, Wasilla, AK 99654, United States
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Safelite AutoGlass
Comments
Jo
Review №1

Install was fast. Dropped off at 8 AM and I got the call saying it was done around 1130 AM. Unfortunately they couldnt be bothered to remove the remaining masking tape from the rear window. Its like they got most of it off, it tore, and they were just like meh good enough. They also couldnt be bothered to put my rear headrest back where they were when it was dropped off. My truck was also left in their parking lot after hours and completely unlocked. I paid over the phone and told them that the power locks were not working and it needed to be locked manually.

Ti
Review №2

Great price, fast but accurate and second to none employees that were just hard working nice people. 250 bucks installed on a big truck! I will continue to take all of my vehicles to them👍🏻

Te
Review №3

Not even 6 full days after install windshield explodes. There was not a car as far as the eye can see. They said looks like an impact cant help you.I just spent 600 dollars getting both my truck and my wifes cars windshield replaced. And it exploded. Got hit in the face with glass and have glass all over my truck and a hole in my windshield. Never should of let this horrible business install a new windshield.While I was here trying to get them to honor the warranty they broke another customers brand new cowling. Great service

Ch
Review №4

Was recommended by my insurance, Big Mistake, they installed my windshield with the rubber seal folded up just over the driver seat so that water drips steadily down in a good rain, Now my car smells like mold. They apparently dont have customer service because they dont answer the phone or get back to me on my messages.I see the company is apologizing for the poor service to reviewers who arent pleased, what a joke to tell people to reach out to the team through the given number, what a joke when they wont even answer or get back to you😂

Ky
Review №5

Safelite repair is the absolute best... Professional and quick 🤗💕

Br
Review №6

Very professional and friendly service. Was welcomed as friends and got us out in a snap.

Ji
Review №7

The installation of the window was done in a timely manner an having it done at home was greatly appreciated. The man that installed the window was very professional an friendly a top hand for the job.

do
Review №8

Great work fast fair prices

Da
Review №9

They were super quick, friendly and professional. The chip repair came out great, and they went the extra mile by cleaning all of my exterior glass really well! The winter crud had built up really bad and the car looks great now.

To
Review №10

Broke my windshield and then told me that there was a chip there and they werent responsible. If there was a chip there its not the one I asked him to fix when I brought it in!

Ch
Review №11

0utstanding and awesome service for all your auto glass needs as well as understanding customer concerns and complaints regarding glass seals and outer trim seals needing to be corrected and the guys were prompt and professional especially when it comes to customers with disabilities! Thx to you guys at Safelite Auto Glass for your own time and safety matters!!!

Dr
Review №12

Good experience. They did a very nice job.

Je
Review №13

U cant get ahold of live people

tr
Review №14

Not at all a place to have glass done. Customer service is non existent and the price is through the roof. Try Stevens glass.

Pa
Review №15

Great performance from office to shop!!!

Re
Review №16

I had a great experience. Even covid 19 didnt stop the friendly services of the ladies up front.

Sh
Review №17

I brought my daughters 18 Renegade for repair and they did a very swell job!

Sh
Review №18

Went in for a huge chip in my windshield.They quickly handled it through my insurance.While waiting I was informed of nearby open shops within walking distance of them.From the clerk to the work was exceptional, professional and informative.They educated me on ways to keep future chips and cracks from expanding until being able to make it in for repair.I wont use anyone else.Highly recommended!

Sh
Review №19

Really appreciate Shane,... he’s very knowledgeable and his skill set... You’ll be in great hands with your vehicle when he does it. I’m getting my ride taken care of by him next time I’m back in town. Hopefully he’ll still be there and not be QC/Training at some other store.Don’t lose this one Safelite. He’s the real deal.

An
Review №20

Professional service and very fast

La
Review №21

I used the online scheduling system to arrange for a front windshield replacement for my Subaru. The system was extremely easy to use. I realized after scheduling that I had an incorrect selection on my style of window. I called the local service center and the lady edited my selection and even waived the difference between my selection and the correct window. Wow, I was impressed. I will be using Safelite for all of our future glass needs.

Ru
Review №22

Awesome service at this location. Always receive courteous, efficient, and reliable service here. I highly recommend this company and this specific shop. The manager Bradley is friendly and really helpful. I had my windshield replaced by Joey. He did an amazing job and worked around might bar and autostart and did a top notch high quality job.

Ti
Review №23

Best place to be in an out with a new windshield in Wasilla.

Ti
Review №24

I got my window replaced at a good price.

Ka
Review №25

Super helpful I had just got a brand new windsheild from them and not even a week later a truck kicjed up a rock at me and put a good hole in my windsheild I took it to safelite again and they gave me a really good discount to fill the hole so it doesnt spider.

Ch
Review №26

Ive used Safelite for years and theyve never let me down. This location does a great job and has top-notch customer service!

Ke
Review №27

Quick, friendly and reasonably priced windshield replacement.

F
Review №28

Absolutely the rudest people I have dealt with.They would not uphold their end of our install agreement and had would not warranty their work.I had an 1100 dollar windshield delivered to an address based on an agreement we made and the rude manager cancelled on me leaving me in a bind.

Ja
Review №29

They were quick and came right to my workplace to do the work.

ro
Review №30

Extremely fast and professional.

je
Review №31

Have had two winshiels put in in the last few months. Very nice and always on time

Sm
Review №32

Dealing with the one 800-number suck, but the manager called me and took care of all my problems. Plus its super fast and convenient

Ci
Review №33

Very quick. Excellent follow up noise being made when given back. Made it right immeditaely.

W
Review №34

Great service, fast and priced good, just wish there windshields were a little more chip resident. OEM windshield lasted 6 years, 4 chips in a month on the replacement.

Ma
Review №35

Excellent customer service ! I would highly recommend this location for your glass replacement needs.

Wr
Review №36

I ordered a tinted window and got no tinted some price what a good deal ps they are the best

Br
Review №37

Safelite will not stand behind their defective products. Distorted window that was not inspected by installer at shop, now its my problem. Many other window shops in Alaska I will steer business towards.

Co
Review №38

Excellent service

Mo
Review №39

Well the guy replaced the glass fine and everything but on the receipt it says that my vehicle was vacuumed inside and he didnt vacuum it. Just brushed the broken glass off of the dash

Ad
Review №40

Fast friendly service and the vacuum your car!

Mi
Review №41

They did an amazing job replacing the windshield on my dodge and quick timing.

He
Review №42

Fast and friendly with great work!

Mi
Review №43

Couldnt get a human on the phone....its kind of the norm now

De
Review №44

Beware.. if they break your glass from repairing a chip, they will force you to pay for a new windshield. Great business model Safelite! Get people to bring their chipped windshields to you so you can fully break them and then get them for another $180-$200+.Brought my car to this location to get 3 chips fixed. Im selling my car so I didnt want to put money into it, plus the windshield was just fine (until I let safelite have at it). Filed a complaint with the Better Business Bureau because this is probably the worst customer service Ive ever seen in a company. You know if you try to fix something and you break it, you should be held liable to fix it.Even if you charged me $50 for a new windshield and ate the rest of the cost I would have been satisfied. I would never trust Safelite again. Read their reviews, tons of unhappy customers who have used Safelite. Wish I read those reviews first, would have chosen a different company.

Ja
Review №45

Excellent workmanship very friendly staff, fast service

Ma
Review №46

Good group of guys. Courteous and honest.

Ma
Review №47

Friendly staff and they do a great job.

Ta
Review №48

So friendly, really quick fix on my car.

Er
Review №49

Cheapest place in town, but there glass must be inferior. My windshield has cracks running everywhere from one little rock

Cl
Review №50

Nice guys who did a good job

Li
Review №51

Excellent

Bu
Review №52

Great service!

Ke
Review №53

Awesome group of people

Jo
Review №54

Ok

Jo
Review №55

Professional services

ji
Review №56

Not impressed

Information
19 Photos
56 Comments
4 Rating
  • Address:1265 Seward Meridian Rd Ste G, H, I, Wasilla, AK 99654, United States
  • Site:https://safelite.com/stores/Wasilla?utm_source=google&utm_medium=list&utm_campaign=local
  • Phone:+1 907-802-6647
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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