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Carquest Auto Parts
790 E Swanson Ave, Wasilla, AK 99654, United States
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Carquest Auto Parts

Comments
Br
Review №1

For older rigs it used to be NAPA unfortunately napa now stands for Need Another Part A$$π0/€ priced to hi and sells the wrong part Carquest good Napa bad

Cr
Review №2

Best service out of all parts distributors in the city-their team is the best to help me get what I need.

Wr
Review №3

Found a wheel for my jet 5 ton floor jack

Ti
Review №4

They were more then helpful they went over and beyond

Ja
Review №5

Great place to get automotive paints. Customer service was fast and friendly.

Pa
Review №6

11/19/18 Justin was wonderful! Needed some windshield wipers. Was in and out in less than 5 min. I also come and get their my oil change stuff here; they almost always have a oil change deal. Thank you for giving great service!

Ri
Review №7

Had the parts I needed at a lower cost than there competitors

Gl
Review №8

Good parts store. Good place to get paint supplies.

Je
Review №9

All the staff is extremely knowledgeable and friendly. Its my parts store of choice. Ive never left with the wrong part.

Al
Review №10

Shop gere alot when autozone doesnt havewhat we need

Ro
Review №11

If you purchased a part online and used your Speed Perks coupon and other discount and if you have to return that part because it’s defective you will not be able to exchange the defective part at the same price you bought it online ..So I purchased a external voltage regulator online (Advance Auto) for $12.74 a good deal after using my $5.00 Speed Perks coupon and a 25 % off promo code online . I paid for it online and pick it up at the store . Well the very next day after I install the regulator and bench tested the regulator I came to a conclusion that the regulator was bad shorted out internally .I called the store and explained the situation with the regulator, they say they didn’t have another one in stock but was able to get one from a near by store by 10:30 am .So later that day I drove to the store (Wasilla, AK) with the defective part and the receipt from the day before . The lady at the parts counter was trying to figure out how to do the return or the exchange I just wanted a good part and didn’t want my money back well she wasn’t able to and had to get I believe the store manager to help her anyway I just want the regulator and be on my way, ok this is where it gets fishy the manager told me that since I purchased the part online at the cost of 12.74 they would not be able to do a n exchange, I would have to buy the part again online right there in order for me to get that low price, just to mention your only allowed to used your speed perks coupon once you can’t used again . After while watching the manager and the part person play musical chairs with the computer I just got tried and said just give me my money back and I’ll just take my business somewhere .So this experience was an eyes opener customer service at this store was non existent, this one of the reason why are Amazon closing these local store .Carquest store 4693790 Swanson AvenueWasilla, AK 99654Can I give this review a no star?

Ri
Review №12

I took a starter in to get it tested. The employee told me that it didnt do anything. Then tried to get me to buy a $150 starter that they didnt have. I went to OReillys they retested the starter and it worked perfectly!!

Ai
Review №13

Awesome except that we were at Napa right next door

la
Review №14

Not a good place to purchase marine parts. NAPA is much better.

Je
Review №15

Scott was super helpful!! He set me up with new windshield wipers and installed them for me, for sure will return.

Li
Review №16

Promted,got the part needed,very good assistant...he needs a raise always does very well at his job and customer service...

Da
Review №17

Excellent place. They always have what you need!!!

Sa
Review №18

These people are so unprofessional. I had a family member call and place a part on hold and knew that someone was on the way to pick them up. I arrived 5 minutes before closing and they were already closed. When I spoke to the people leaving they admitted they closed a few minutes early and wouldn’t help me. Absolutely unacceptable.

Ru
Review №19

Never seems to have what I need in stock and prices always seem to be higher than competition.

St
Review №20

Friendly customer service

Ka
Review №21

Scott was very helpful and polite on the phone!

Ca
Review №22

I like the paint location but HATE the fact not all carqueats are corporate-owned and the stores dont communicate with each other.

Me
Review №23

Great service.

Sc
Review №24

Quick service

Th
Review №25

Love this place

Am
Review №26

Quick and friendly

JC
Review №27

Rude on the phone

Ma
Review №28

There headlights SUCK

Information
3 Photos
28 Comments
3.9 Rating
  • Address:790 E Swanson Ave, Wasilla, AK 99654, United States
  • Site:https://carquest.com/stores/ak/wasilla/2539?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=cq-jv
  • Phone:+1 907-376-5218
Categories
  • Auto parts store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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