The customer service is great! But……they’re mechanics are awful. I’ve been a customer for 3 years now and so far EVERY time I go in to get a new part or get something fixed they seem to really mess it up without fail. They either leave the tractor in worse condition then when I brought it in or not fix the problem at all. I live pretty far from Craig Taylor so every time I have to bring my mower out to them it ends up taking up half my day. Which gets really annoying when your going there a lot (I’ve had to go back to get the same problem “fixed” 5 times in one month). All in all they’re great as long as you don’t let they’re mechanics near your equipment.

I have been dealing with Craig Taylor equipment for the last several years. I found the employees to be very congenial, courteous and responsive to my every need, never hesitating to satisfy me as a customer. The John Deere equipment is very efficient and reliable equipment.

Best large equipment service department there is!

Good selection of products. Helpful staff, who really know their stuff. Excellent product servicing - adjustments and sharpening are quick and easy, although actual repairs seem to take a long time.

Very friendly and informative. Thanks for great service

CRAIG TAYLOR EQUIPMENT WAS IN WASILLA AK I HAD A GREAT VISITTHE PEOPLE TREATED ME VARY WELL AND WITH RESPECT ALSO HAD ALL THE EQUIPMENT I WAS LOOKING FOR I WILL BE VISITING THEM AGAIN EVERYONE WAS VERY PROFESSIONAL GREAT JOB GUYS & GIRLS 💑

Good advice from the pros and buy a chainsaw

Only shop Ill ever buy from. Customer service is great and FAR surpasses the competitors near by. Have great suggestions but in the end ALWAYS sell you what you want and need. I have never left disappointed.

Craig Taylor is legit. Companies that actually go the extra mile to take care of you are rare these days, and these guys do. All the way. I had a project that needed a Bobcat and post-hole digger and they jumped through several hoops to get me the equipment delivered to my house, with almost no notice. Cannot recommend highly enough.

This is the candy store for equipment. Fast and helpful parts help. Up to date inventory of the best of the best John Deere, Stihl and Honda. I really appreciate these folks.

Awesome customer service, very helpful staff in which helped us with loading equipment into the back of my vehicle.

Answered all my questions even though all I wanted was a spark plug for a old 075 av saw

I have two Stihl chainsaws that I took in to have looked at. One with a brand new bar and chain, cutting crooked. The other is not that old and bogs down while cutting large logs. Basically, I was told the one cutting crooked was dirty and that’s all they could think of. The one that was running rough, they didn’t even want to hear run or look at it. A mechanic came out and talked with me (very rudely), but didn’t even set eyes on either Stihl saw. Not too impressed with the customer service as far as the technicians go. The salesman did more to try to help me then the service department. Ironically, I took both of these chainsaws down to another shop that doesn’t even deal and Stihl and they were able to fix both chainsaws in 20 minutes. Didn’t charge me a dime.

We have set mostly with parts department very helpful and helps keep our bobcats on the job!

Mike Bourasaw at the Wasilla Craig Taylor Store is awesome to work with. My transaction in purchasing a John Deere Z335E mower was outstanding. The mower is fantastic. Thank you!

Love my John Deer

Great service!

Great experience at Craig Taylor with Brad Sadler. Could not be more pleased with equipment and service.

Didnt have prices on anyting

Great stsfg

Aw3some customer service!! A+++