This is my go to shop if I need something done. Ive taken my cars to them 3 times and theyve given top notch results each time; They know what theyre doing. Good pricing and solid honest people to deal with in my experience π
Probably the first time Ive ever had a shop where the actions speak louder than the words.Straightforward, honest assessment of my vehicles needs, no corporate pricing and up-sells or unnecessary replacements, and the guys went above their required duties to help me throughout the process. Bringing all the family vehicles and recommending to friends. Thanks guys.
I had to visit them a few times within the year I lived here in Texas. Every time I went to them, they would make sure they gave me the best deal possible and got my car done as quick as they could while still doing quality work.Andy was always super kind and even helped pay for my tow truck when my belt came off of my car a couple days after it was fixed.If you want quick, quality, compassionate service, this is it. This is where you go.Thank you, Andy.
Always a pleasure using this shop. Andy is honest and knowledgeable. I always highly recommend going here.
This will be my new mechanic. I originally brought my car to Hunter Automotive which charged me almost 150$ to diagnose and quote me over 1400$ to fix some AC issues that I had. Andy worked with me and gave me an honest breakdown of the labor on my Nissan Sentra, the exact cost of the parts, etc. They called me and even offered me to do part of the job for 300$ and hold off on the other part because of the labor required. I decided to get it done, and then they called AND LOWERED THE PRICE 100$ because they found a easier way to install the part.This is unheard of in my experience with auto shops. Andy is refreshingly honest. His customer service is unmatched. Their prices were great. They are legitimate and truthful. The mechanics do excellent work. This is without question, the best experience I have ever had at any mechanic.We are bringing my wifes car next week, and my mom wants to bring her car to them now as well. This is how you run a business and build a loyal, lifelong customer base. Some mechanics get quick, easy money through predatory practices or outright dishonesty, but you dont return to them. Watauga Automotive is clearly trying to make life long customers. This is better than a 5 star establishment.- John Stevenson
Always honest about the most economical repair necessary if needed at all. I am so thankful to find an automotive repair shop with complete integrity! Great quality work, fast, and honest.
Clean showroom clean shop people talk nice and look presentable very very very professional shopping
Great dealing with Andy. They took very good care of me. They have definitely earned a repeat customer.
Very reliable place to get your auto fixed.
JD was very professional and friendly. They did the repairs in the timeframe promised and at the price quoted. I would definitely recommend them to anyone needing car repairs.
I normally do all my automotive work but due to increasing disabilities I have to find some honest experienced technicians. I was In the service Industry for 40yrs and am always looking for someplace to handle things I can no longer due.I have my Service Center, I am very pleased with both labor cost and parts. Most of all the Experience of a. Service writer that listens to customers and their Technitions.
Finding a good, honest mechanic is like finding a good, honest man. Like a needle in a haystick but when you find one you hold on to them. I stumbled on to them from a Reddit review and Im so glad I went with them. Its a family run business and JT and Tara are amazing. Honest people, fair prices and great work. I drive out of my way to use them but theyre worth the drive.
Fast service,kept me updated on my vehicle. I would recommend them for vehicle repair.
Stop by to see family. Lots of returning customers that seemed to be happy with the services they had done at Watauga Automotive.
Quality work at a decent price. Fast, reliable and easy to work with.
Ive gone to Watauga Automotive multiple times over the years. I keep going back because they are honest, well priced and do a high quality job. Even when they cant do a job for whatever reason, they let you know so you can make better decisions.Plus - 0 pressure to do anything, doesnt recommend any unnecessary repairs, fast and efficient too. Also, always goes above and beyond.
Car: 2014 Hyundai EquusProblem: Alternator failureEvery Hyundai/Genesis dealership was booked for months, and other dealerships didnt even want to work on my car because there were no qualified Hyundai techs ( What? Its literally just an alternator.) who wanted to work on an Equus. All I needed was my alternator replaced.After being on the phone with Watauga Automotive, I was booked 2 days later and had my car ready to go the next day. They even accepted my extended warranty (Route 66 EasyStreet). I didnt even have to speak to my warranty provider, they did all the work. I spoke to one man named Andy, who handled everything. All I did, was drop off my car, and pick it up. No headaches.Its nice to know that I dont have to take my car to a dealership anymore. Ill be taking my Equus here in the future from now on.
Since moving to Texas i have had the worst luck finding a mechanic to take care of all my vehicles. Either no one wants to do the work or they are going to charge me 2 arms and a leg. I happened upon Watauga Automotive and started reading the reviews. I said lets try them. I had an issue with the gear shifter and JD tracked down the part had it ordered and called me when it arrived so i could bring the truck back in. They promised it would only take a few hours when we set everything up. They stood by that promise i dropped my truck off at 8am and it was done before lunch. They didnt even charge an arm. The rates are extremely reasonable and i am so appreciative. They now have the business of all my vehicles.
Great automotive repair experience. Friendly, no pressure staff, provided a great service for a fair price and managed my expectations all along the way. I will definitely return!
Took good care of me they got a lil busy but still handled my problems ASAP
My grandsons car had a bad hub bearing and Im 140 miles away in Abilene. I looked online and found Watauga Automotive. I called and talked to Andy and he said if he could get the car in fairly soon theyd get it out before closing. The communication, pricing, and professionalism was outstanding and my grandson is extremely happy as am I.As a former ASE Master Tech with nearly 30 yrs. experience, Im extremely touchy about letting anyone else work on my familys vehicles but based on this experience I have nothing but trust in these guys and look forward to meeting them in person.Thanks guys!
The guys here are just amazing and friendly and will definitely go above and beyond to help get your vehicle fixed. I have had several things fixed on my altima in the past and even though I have a brand new vehicle now, I still have my moms van serviced here for maintenance and repairs
Friendly. Fast honest service. You can depend on them to give a fair price with great service.
Im big on mom & pop shops and this one didnt disappoint. Andy was extremely courteous and communicated well and the price I was quoted for my repair was very reasonable compared to other estimates I had gotten elsewhere. The repair was done the same day in a few hours which was very convenient. I will be coming back whenever I need another mechanical rescue. Thanks guys!
Great people and fair and honest pricing.
Super nice owners and honest
I highly recommend this place for all your auto repair needs. They do excellent quality work are fast and are honest and up front about pricing. They have great prices as well. Their original estimates have been lower than any other place Ive compared to in the area. I havent even asked about a price match because I havent had to. As long as these guys are in business, Ill be taking all of our familys vehicles there.
Great professional people and deliver the service you need. Their services are reasonable and they always get the job done promptly. Hard to fine those kind of business nowadays. Im glad I found these guys.
This place goes above and beyond! Will always take my vehicle here!!
I highly recommend this place. My interactions with the technicians to the owner have always been great, not to mention how extremely knowledgeable they are. The prices are fair and the repairs are effective. Lastly, these guys go out of their way to make sure the job is done right! My old Honda was in bad shape, but while a lot of work, they brought her back to life. Dont waste your money or time going elsewhere.
Watauga Automotive is a my place to go for any issue that comes up with mine or my wifeβs car. Andy at the front desk is kind, honest and fair with pricing. Everything that they have worked on has been fixed in timely manner. Best place to go.
LOVE this place! Im the kind of person who mechanics must sense coming and try to rip off. Not these guys theyre amazing! Explained everything (including drawing pictures!) and even pointed out things that didnt need to be done! Really trusted them after they walked me through it instead of just seeing easy money and telling me to do it. And the price was AWESOME! Will only take my car here!!
They are extremely helpful. Had my Jeep in there in July to have the clutch replaced and they did an awesome job. Learned that due to a design flaw the hydraulic lines should have been replaced. Just got it back and they covered there work and stayed late to finish the job cause I need it back ASAP. Great group of guys. Highly recommend.
A truly honest mechanic. Excellent service done in a timely manner I cannot give them a higher recommendation Ive been using them for almost 10 years on all my vehicles.
First time here, but I must say, they are probably going to be my go-to shop from here on out. They charged me less than they originally quoted me, got my truck back to me quickly, and informed me of other issues that will be rearing their head soon without trying to push the matter. I respect that...
The team here is honest, careful, and quick. Theyve always treated me well, walked me through any issues they found, and offered a range of services and alternatives when possible.
JD and crew are everything youβd ever want in a local mechanic. Trustworthy, affordable, and always a quick turnaround. Literally the best mechanic Iβve ever dealt with in my life, hands down. Small parking lot, great people.
Ive been coming here for over 3 years. This place is reliable and reasonable. Andy is very helpful and strives to give you the best out come as possible. I never have any problems coming here but it can get pretty busy so try to schedule ahead of time. I trust place with my car. I would like to thank Andy and his team members for being the best there is!
I have always dreaded taking my vehicles to mechanics as I have been mistreated and scammed so many times. The guys here at Watauga automotive are amazing, they communicated everything with me prior to repairs with exceptionally fair quotes on the labor. I wonβt be visiting any other mechanics aside from these guys for as long as I live in Watauga
JD and his gang are some of the best in the business. Fixed my truck right up.
Andy and his team are awesome. Ive searched so long for a good honest auto shop and its so great to FINALLY find one ! I highly recommend this shop!! -Katie&Jordan A.
Just to put it out there I have searched for a reliable mechanic for years. One that doesnt rip you off and gets the work down right. Well I finally found one... I had to take my car in for a.c repairs, dropped the car off today. The guy running the front Andy, he was so informative, really checked it out to make an appropriate diagnosis. Kept me informed throughout the day. When another mechanic at a different shop told me the issue was something more expensive this guy was able to find the part that was not working was less expensive, got the part picked up and installed quickly. He even had the part on the counter to show me. This shop has been the FIRST place i have found that doesnt want you to spend all your money. As a single mom I gotta be careful about this and well I have found my new car shop home. If you need good reliable affordable people to work on your car go to watauga automotive. They are amazing!
Received an oil change and inspection. They drive me to a coffee shop to wait. Really great customer service!
Family owned and operated. Great service!
Great guys! Timely and they complete the work with top quality at a reasonable price. Recommended!
Had my Trans Am towed to these guys based on recommendation. Nice little place, and the staff seems really friendly. Andy was very helpful, and JD (while I only spoke to him briefly) was highly referred by numerous forums for the area. Looking forward to picking up my car and seeing what they can do!
I love this place, the service and their employees. That let you know about other problems before it gets to bad. They take pride in their work which is important to me as a client. Recommended!
Because the best mechanic there is Carlos and he knows what to do with the cars and the other workers are good what they do
I will give watauga automotive 5 stars. They are awesome.
JD, Andy, and their technicians are always up-front and honest about what is going on with my vehicles. They always focus on the problems that I want addressed. I highly recommend Watauga Automotive. No BS, just great service every time!
Great service. Family owned and operated business
Quality service, reasonable rates, and good people. Been three times in the past two years and every single time they go above and beyond my expectations. Even though Ill be moving a sizable distance away, I still plan to make the trip out here and to give these fine folks my business again whenever I need work done.
Because the best mechanic there is Carlos and he knows what to do with the cars and the other workers are good what they do. Approved!!
I HOPED THIS SHOP NOT OVERCHARGED FOR THE PART THAT YOU DONT NEED OR TRY TO FOOL YOU AROUND WITH YOUR MONEY
My wife and I have been using Watauga Automotive for years with several vehicles. Work has always been completed same day and very reasonably priced. Our friends that we have referred them to feel the same way.
Great service and staff.
Ive tried different places. this is by far the best. theyll get you going for a fair price. nothing more.
Good prices, very friendly and knowledgeable staff. Definitely coming back.
JD (the owner) is one of the most honest and trustworthy mechanics Ive ever knownFriendly, courteous, and upfront about any mechanical issues.I had the door lock cylinder fall out and inside the door. They were able to fix it within a couple of hours along with an oil change, filter and fluid check for less than $100.
JD was very upfront and honest about my mechanical issue. He even called GM to see what they would be willing to do for me (through the dealership) since my car is new. He was willing to send me elsewhere to save me money.Stellar service in my book. I will come back here for any other needs.
Fantastic customer service. They are trustworthy and reliable. Im so thsnkful tp finally have found a place that can take of my auto needs.
I am always quoted fairly and never am charged more than quoted. Truly a rare find among mechanic shops! Ill bring all of my vehicles here.
Went in for a state inspection, but forgot insurance card. They stayed open a little late to give me a chance to get it, and completed the inspection quickly. The mechanic and other staff were both very courteous and helpful.
I started bringing our vehicles here about a year ago, and Watauga Automotive is now the only shop we use for repairs. JD and the crew are always friendly, accommodating, and incredibly quick. Most importantly, Iβve never experienced sticker shock when I got the bill (if anything, Iβm shocked that itβs routinely $200-$300 less expensive than I was expecting). They seem to do a good job of getting to the root of problems and of avoiding unnecessary repairs, which means I save money and they repeatedly earn my trust and respect. As someone who has had major problems with other shops in the past, I very highly recommend Watauga Automotive (and often have to my friends and family).
Andy was great helping my son get his car repaired to pass Texas inspection.My son moved to TX from IL, we had not needed to have an inspection done to liscense cars. He initially went to a chain repair shop and was quoted an extreme price so i contacted my automotive repair shop in IL, he referred us to a auto care repairman and found Andy on Yelp. The reviews are accurate Andy was awesome! He charged $1,200 less than the chain repair shop and the car passed inspection! Very reasonable and knowledgeable highly recommend. Wonβt go anywhere else. My son will be a customer for life!
Andy is an great mechanic. He will work with you and not try to charge more or have you get work done you dont need. Will be doing all my car work here.-ADDED COMMENT-Just want to say how great Andy is. One of the best mechanics out there. Has great prices and quality work. Not only will he fix what is wrong with the vehicles, he goes out of his way to do some research to give you all the info needed about a repair and WILL NOT charge you for something that is not needed or for something that has been recalled.
Ive taken all of my cars here since finding it a couple years ago. Just recently I took my car in for transmission issues, potentially a huge bill for services rendered. JD told me he couldnt really find anything wrong with it mechanically and declined to charge me anything. He did suggest upgrading the software that controls the shifting and I am going to do that. They could have very well gotten me for a ton of scratch, as I imagine the Ford dealership would have.
Probably the best car care experience I have ever had! The people are so great and easy to work with. Well-priced and great work! Will definitely bring my car to them as long as I live in the DFW area!
My A/C compressor was replaced by Watauga Automotive last summer. This summer, the A/C went out again and it turned out to be the compressor. Watauga Automotive found out I had just a few days left on the warranty. They were quick to get me in and to replace the part before the warranty ran out. They really treated me right on the warranty replacement and did a great job.
They did very good work on my vehicle. I will always use Wataga automotive anytime with any of my vehicles. Great service and very sincere people to work with.ThanksRay Jones
The staff is extremely considerate, and they are highly gifted and professional!!
One of the most honest and fair Mechanics in DFW!
JD and staff always take good care of both our cars. Been going to them since I moved to Texas!
Good prices and honest mechanics
Great people, great service.
Fixed my car without the stereotypical laundry list of issues that also needed to be addressed. Work was done on time, on quoted price, and done well.
They were extremely helpful and took care of me.
They wanted 3800.00 to replace a head gasket. I put in a can of 30.00 Bars Leaks from OReilly ...no head gasket leak engine light vwent out! That option was never offered. This a remove and replace the part type of shop. Alternate ways to actually fix things if available will not be offered here.
Dont waste your time with other mechanics. This shop will get you and your vehicle taken care of.
On my second visit- the owner got me in quick and was extremely honest. This is second time hes diagnosed a problem, called the dealership, and determined if part under warranty. He clearly explained the problem and explained that I may be able to get work done under warranty if I spoke to Chevy 800#. He explained that a typical service manager cant make the warranty call bc its a complicated issue. Both times I have been able to get work done through dealership at minimal cost bc of his efforts. He could have easily taken my money and sent me in my way. Integrity is unquestionably amazing.
Great mechanics and customer service
I paid too much for an oil change. Then they left the oil cap off. Very sloppy work.
Great fast service π
The best place to find an honest mechanic.
Everything youve read (Good) is true. π
This is the best shop in town honest willing to work with people down to earth im glad have a good shop so close recomend all day
J.D. is great mechanic. He has always been more than honest and is very skilled, knowledgeable about my vehicle. I drive all the way from Dallas(16 miles out of my way) because the service I receive from here is above what they have to give. I highly recommend Watauga Automotive. They have restored my trust in mechanics. Actually I dont trust anyone else! Thanks J. D.! I just want to say there are far more positive ratings than negative here. I want honesty and I get that here. I have an old Ford Ranger buts its still going thanks to JD! It cost MONEY to fix vehicles. I have paid large amounts to have a transmission put in with a small guarantee. Its still running like a jewel. I paid for a motor. Its still running lile a jewel. Both process cost me more money than I could afford but I managed and now looking back I know God directed me to this place. I know cause Im poor and my vehicle is still running TOP NOTCH! ITS BEEN 4 YEARS. All Ive had to worry with is a engine light many others could not or would not fix. JD fived it cheap. My a/c broke and he could not fix he told me up front. Thats not his fault. I put about 3 cans freon every summer but my car is still running. You calling him a crook NO WAY! He is the best mechanic in Texas maybe the USA! GROW UP!
Very good service.
Top notch mechanic reasonable price
Great People Great Service
Excellent Customer service and integrity.
Great service and Christian owned.
I can trust them to take care of my car
Extreamly honest and trustworthy company. They let you know all that needs to be done in order from most urgent to least. They have helped me to break payments down into two or three when major repairs were needed and I couldnt afford to take care of it in one shot. If there is something that they are unable to do, they find some one who can. Ive been going to Watauga Automotive since 2009 and can not see myself ever going elsewhere. I have refered all of my family and friends to them and they take very good care of us. And they have always offered nothing less than spectacular service. They have made a customer for life!
WOW! Where you find one Yelp Elite, you find more. Looking for a Mechanic is straight sCaRy! I turned to my ole trusty, Yelp. Thank god for you Yelp! And there it was, Watauga Automative, reviews by Yelp Elites (plural hello!), and each review was a reputable and personal review referencing the owner by name. I skipped everything else, and called JD.Upon walking in, its just another mechanic facility. But then youre greeted by JDs bright and cheery wife sitting at the counter. What a change! And as she was taking down the information on my vehicle, including chief complaint, JD came in and listened in, oh yes, youre the one who just called. Me and my jalopy are memorable already? Thats my kinda place.As I waited for my ride, I chatted with JDs wife (sorry, I didnt catch her name), and a couple customers in the waiting room. The customers kept talking about how theyve come here for years, and that JD is the best mechanic around. Being new to the area, I took it for gospel. Prior to that, Id never met any happy customers when with a mechanic. I mean come on. What are we all typically thinking about? We deep in thought, mulling on the fact that we are about to hemorrhage everything in our bank accounts. Has it ever been a good news story when the mechanic calls? Uh, not really.Ill admit, my husband wanted to do the work himself, so he wasnt happy that I took the car in, but when we got the final bill after tons of work was done, even my husband was a fan. Pricing was right (definitely not horrific), and JD is honest. He wasnt suggesting unnecessary work, or taking advantage of the fact that yet another mechanically spastic female was standing in front of him, not even knowing if what hes saying is mechanic lingo or total balderdash.So kudos to Watauga Automotive, for running a truly reputable automotive repair facility. And theyll maybe even see my husband a time or two ;).
Great service
Good price good quality
Great mechanic, fair price and honest
They are crooks I when 3 week for ac problem and the said it was $25 to check the ac compressor . When they check everything it turn out to be a leak in the high side hose, so I told them to replace it and recharge the ac system with freon so the total was $329 and some change with 3 months guarantee now after 3 weeks there is no freon in the ac system and they tell me the ac compressor is bad, should of told me from the beginning that the ac compressor was bad .This is a dishonest shop the worst crooks ...got a 1 star because their was no less...
Great mechanics