Son waited 30 minutes for his ice cream....orders his and his aunts. I come in, hey can we get a bottle of water real quick. As she is working on our order....yeah give me a few minutes.She finishes our order, asks a family sitting down if they were ready to order (no big deal, they were in line before I walked in).BUT she starts their order and doesnt bother to grab the water and just get me back out the door.2 stars because ice cream IS delicious, but the Customer Service sucks.
This place has a good variety and VERY clean. I could smell the fresh pine-sol upon entering! I gave it 5 stars because on top of the yummy ice cream, they had classic rock blasting! Jammin Journey while eating my ice cream?...I think so!!
Very nice staff!! But since they make each ice cream individually it takes a while to get served, and its too cold 🥶 to eat. Not favorite ice cream but unique experience.
Used to love coming here. I was sad to see that it’s out of business when I went by there today!
This was a first for my family and I.Of all places, my grandson saw a TikTok about it and convinced us to take a Saturday drive and go.Was a great experience watching the gal very competently make our treats.It was very obvious that each bowl of Cream Rolls take a good deal of upper body and leg strengths.The Platen is a negative 30 degrees that the Rolls are made on.All four of us ordered different flavors and they were all amazing, altho the one my son ordered, came with a spicy sauce that was better left out. We all agreed that it just didnt go with an ice cream treat.We will definately be back!!This is not a fast food place.Making these Cream Rolls is a definate ART and each one takes at LEAST 5 minutes to make. You can observe the entire process.If you are in ANY hurry, this place is not for you, but i DO recommend that everyone come back with time to spare and experience this amazing, delicious type of ice cream, thats made from real cream!!Currently, as of 08/28/2021, each bowl is $6 and well worth it!!Just a suggestion: Tipping would be a really nice thing to do, considering all the work put into each bowl.I suggest smaller children share a bowl.
This place is awesome! They have rolled ice cream here and a variety of options as far as toppings and mix ins but not so many that you get overwhelmed. The couple who own Cream Rolls are super nice and fantastic at making you feel welcome, as if youve been there loads of times whether its your first trip or not. Taco Tuesday they put a HUGE cream roll in a fresh made waffle taco shell and top it your way. Gotta get back over there asap!!
Awesome cool spot.Girls working here are super friendly and fun, whole family loved this place. Crazy good ice cream and awesome recommendations on the walls, cool music and chill atmosphere.Recommend this place. It can seem a little pricey but u get a lot for a regular serving (especially compared to similar spots that are a total rip off!)
This place gives off a very chill and laid back vibe. This is a perfect place for families and kiddos to come and enjoy good quality time with one another. They have a variety of flavors to choose from, which I haven’t found my favorite because they are all so tasty!!The staff is very positive and helpful!Highly recommend stopping in and enjoy a delicious cream roll at this location..
Was good but really just an over all ice that you over pay for.
Is showing up 30 minutes before an ice cream shop closes unacceptable? I guess so. One of the teenagers was obviously frustrated that we showed up this “late”. We decided to turn around and leave after the display of frustration. I guess we won’t be trying this ice cream shop after dinner when it’s “late” (a normal time to have dessert).
Really cool place to go on an ice cream date with your significant other.
I called ahead of time to let them know wed be coming in close to closing and they treated us amazing. Top tier rolled ice cream and my favorite rolled ice cream place by far
Service is great and the cream rolls are excellent. Its very good and the price is right.
Ive cream was good. Needs better service
Didnt go there went to food truck outside great food an clean
Came here with my best friend, on Friday, and will definitely be back. So good, taste like ice cream but doesn’t melt as quickly. Only thing I would say, is the girls need to have their hair pulled back, a hair fell into my best friends ice cream and the girl had to remake it. All in all, they were really nice and customer service was great and the creme rolls were amazing.
Kids love it! Always great service!
Love the ice cream, and the different ways they serve it up, but the service I just got was, well I walked out with NOTHING! I get the strip on my card didnt work, but had the cashier had ANY personality, or customer service skills I would have went and got the cash and gone back. Wont go back. 🤨
Great local place for a different take on ice cream
They have Great customer service and top it with there tastey ice cream. Highly recommended
Cream rolls is a beautiful place! The food is amazing, the staff/owner are incredible, plus you cant beat the price! Cream rolls offer more than ice cream, its an experience that you dont want to miss! I sincerely recommend cream rolls to you and your family!(:
Delicious!!!! My son and I came in, tried the #8 and I got the #5. Highly recommended!! Super nice people and service.
So so good
It was very bad device and personal attitude sorry wont go back again
The ice cream is delicious and the place is super duper clean, it’s fresh and cool inside and super friendly.
Thai rolled ice cream; the liquid ice cream base is poured on a frozen pan, add in toppings and chop it up and then it becomes solid. Then they roll it up add more toppings. Very delicious. Don’t let the Thai name influence you, it’s just the style, it’s regular ice cream (at least it tastes like it to me). You can have one or they will split it up into separate containers so families can share if they want.Clean place, friendly people, fair price especially if you share. They have some board games you can play while waiting/eating to have some quality family time.
We’ve taken out of town guests here several times. Employees are always nice and the ice cream is good- a fun experience overall. Tonight we tried to take some guests at 9:30 and they were closed. So, just a heads up- online hours are wrong.
Great spot. Friemdly employees and my kids love the ice cream.
Great staff make your time there one of a kind. You come once and you are a part of the family. The ice cream is great and you pick your flavors and combos so it’s impossible to get something you don’t like! Love love love. This place is a must for dessert.
Quick and delicious! Unique toppings that i havent seen at other rolled ice cream places.
Very good
This wasnt just grabbing ice-cream, it was an experience! A great one at that. You can watch them make the ice-cream. Take your kids and your mom. The downside was the wait (completely understandable). It takes them about 3 minutes to make it. Lots of options! Plenty of indoor seating.
Rolled ice cream. Really enjoyed it. Had a banana pudding one.
This place was super fun. We had AMAZING customer service!!! It was definitely personalized and the gentleman working there made sure we had a great time. He wrote my kids names in chocolate sauce. They thought that was super cool. We will most certainly be back. And the icecream was just as good as the experience. If you havent gone, you need to put it on the list.
Wow this is really neat and yummy, friendly staff, and fun experience watching cream roll being made, it was busy tonight so it took around 30 minutes to order its a kid friendly environment with games to keep everyone entertained while waiting for order. They have 8 house choices our you can build your own. Its loud because of the kids so choose your time wisely if you prefer quiet very comfortable. Its neat watching your liquid become cream and rolled before your eyes and tasty when you sit down to enjoy
Ive seen the videos of this so many times and had never found a place that makes this. My wife and I were in the area and I saw this pop up on a search.To keep it short, Its a MUST for desert!!! While watching them make our deserts I was thinking This wont be enough for me. but surprisingly it was!Friendly workers that are willing to explain everything to you. I know it must be repetitive but the girl was sincere and pleasant to us the whole time.Great dessert that isnt normally seen in the U.S.
Incredible place. Everything is amazing. Amazing experience
OMG this place is wonderful, if you havent been to Cream Rolls yet please come try it. You can watch them make or put whatever you want in your cream roll. I will definitely be back.
My family and I love this place. 5 stars. This place was awesome and the ice cream was super flavorful. The best thing is it takes time for it to melt. Service was great and friendly. We will be coming back again.
Please update your hours online... closed well before 9pm on Sunday.
Entered around 8 in the afternoon with my partner. Noticed only one employee working and 4 guests that came in a group, already sitting down.Waited almost 10 awkward minutes. The most awkward minutes of our time. Did not get greeted, nor asked to wait, not even a simple smile.We were obviously a burden to her. So we left.
Ice cream was great! And a fun experience for the whole family! It was busy when we arrived, but the owners were friendly and quick with our order!
Freshly prepared ice-cream rolls right in front of your eyes .. its fun to watch them make your for you on the cold pan
I had such a nice experience here. although the area seems really sketchy at night, the store itself has such a nice atmosphere. the workers were so kind and the ice cream was real good up in here too. it was fun watching my ice cream being rolled right in front of me
We love this place! They have some of the best customer service I have had the pleasure of receiving! We are always greeted with a smile and spoken to throughout the transaction. Their product is outstanding and always consistent. If you haven’t tried this place, you’re missing out!
Cream Rolls is a small family owned shop, there has been a lot of love and enthusiasm put into the concept. The employees shine like stars they are funny outgoing and dedicated. The ice cream is good quality and so are the toppings. Locals are in love with the place and we all hope for the prosperous growth of this business.
Such a fun and cool concept, My kids love watching the product being made, I have loved everything I have had here. The staff and owners are great and friendly, always willing to hold conversations and help you with anything you need. Portions are big and most of the time I have extra to take home and enjoy later.
Such a fun experience with the kiddos, the staff is great & the environment is super fun! We come here every time were in the area. They have a huge selection of choices so there is something for everyone.
Great ice cream, but a really long line, since we arrived just after a couple of large groups. Very comfy chairs and couches for the wait, though.
So good and fun. The guy behind the counter is super friendly, helpful, kind, and highly entertaining. There was a girl he was training and he was cheerful in correcting her and encouraging her. We will go back!
Cream rolls are amazing, nice and friendly staff and ice cream stays solid for a while to drive home with it
Awesome experience. The owner and employees are very personable and make the experience fun. We tried 3 different things from the menu, and we all liked our own and each others. Def try this place!
This place is awesome! The whole family enjoyed the ice cream and watching the friendly owners and staff make it right in front of you. We will definitely be coming back!
Amazing prices! It’s was absolutely delicious! Definitely going back for more.
The ladies here are amazing! The are friendly and patient. They want you to love your choice! The ice cream is delicious and the service is excellent.
Loved this place. The ice cream is very smooth and tasty. The staff was friendly and informative. Will be back next time were in town; visiting from Lubbock....
Absolutely amazing!!! Great atmosphere. The kids loved getting to watch their ice cream being made. For me, it was the BEST coffee ice cream I have ever had!! 🍨🍨🍨🍨🍨
Fresh ice cream made in front of you in minutes. Yummy flavors. Warm welcome. Family friendly.
Very friendly, personalized service. Fun games available while waiting for your name to be called. Clean, comfortable environment. And the ice cream is very tasty.
I am a pastry chef and I loved this place, so did the kiddos. They have icecream and games what could be better. Great place to spend family time and get the kids away from the TV.
That one employee kinda cute tho 😳
Watching the employees create the ice cream rolls is the best part. Price starts at $6. So you are paying for a show. Fun place and awesome experience but ice cream is just okay at best and not worth the price.
Awesome desert and awesome staff... It was our first time there and had no idea what to get, they helped us choose something delicious.... We will be back.
The customer service here is wonderful! The ice cream rolls are great too. I definitely recommend!
This place has the best Ice Cream made fresh while you watch adding in what you want or pick from the menu. It was so good I didnt get to take a picture...after first bite I was in heaven.
Got busy right after we arrived and switched over to a new cold plate to make my order. Ice cream came out melted and in wads instead of rolls. When I asked if they could remake it they got really rude and continued to say rude things out loud in front of all the customers. Very unprofessional. I guess the lesson is, if there is a line... Dont go.